LUCY Security

Lucy is a flexible security awareness training and phishing simulation platform that helps organisations reduce human cyber risk through realistic attack simulations, targeted employee training, measurable reporting, and intelligent automation. Designed for organisations that need more than generic awareness content, Lucy enables security teams to build, run, automate, measure, and improve awareness programmes that reflect the real threats employees face every day.

The platform combines phishing simulation, security awareness training, campaign management, reporting, risk measurement, and risk-based automation in one solution. With Lucy, organisations can test employee resilience against common and advanced social engineering techniques, deliver relevant training based on behaviour, and provide security leaders, auditors, and executives with clear evidence of progress.

A key part of Lucy’s value is its ability to reduce the manual workload involved in running effective awareness programmes. Lucy can support automated awareness training and adaptive phishing campaigns, helping organisations move from static, one-size-fits-all training towards a more continuous, risk-based approach. Instead of manually managing every campaign, security teams can use Lucy to automate much of the heavy lifting across the organisation while keeping control over strategy, priority groups, reporting, and high-risk areas.

This automation can be used to support broad, organisation-wide awareness activity or to manage the majority of employees in a consistent, structured way. That frees security teams to spend more time on the people, departments, regions, or roles that need closer attention. For example, standard employee populations can receive automated training journeys and regular phishing simulations, while privileged users, executives, finance teams, administrators, or repeat-risk users can receive more focused campaigns, tailored interventions, or closer follow-up.

Lucy supports realistic phishing and social engineering simulations across a wide range of attack types, including email phishing, smishing, QR phishing, business email compromise scenarios, WhatsApp-based attacks, vishing, and other modern social engineering techniques. This allows organisations to move beyond simple email phishing tests and prepare employees for the multi-channel attacks increasingly used by cybercriminals.

Adaptive phishing capabilities help organisations adjust simulation activity based on user behaviour, risk patterns, or campaign outcomes. Employees can be challenged at an appropriate level, while security teams gain a clearer view of who is improving, who may need more support, and where risk remains concentrated. This makes awareness training more relevant for employees and more useful for security leaders.

Lucy also supports risk-based awareness training. Rather than treating all employees the same, organisations can use behavioural data, reporting trends, campaign performance, and human risk indicators to guide what training is delivered, to whom, and when. This helps shift awareness programmes away from annual compliance exercises and towards continuous behaviour improvement.

A key strength of Lucy is its flexibility. The platform is suitable for organisations that want control over how awareness training is delivered, where data is hosted, and how campaigns are customised. Lucy can support SaaS, EU-hosted, and on-premise deployment models, making it a strong fit for regulated, privacy-conscious, and security-sensitive organisations. This flexibility is particularly valuable for companies with strict data protection, compliance, works council, or internal security requirements.

Lucy also supports multilingual and international awareness programmes. Organisations can deliver training and simulations across global teams, adapt content to local languages and cultures, and tailor campaigns for different departments, risk groups, regions, or business units. This helps security teams create awareness programmes that are relevant, practical, and easier for employees to engage with.

The platform is built to measure behaviour change, not just course completion. Lucy provides reporting and analytics that help teams track key indicators such as reporting rates, repeat-risk trends, campaign performance, employee interaction, and human risk scoring. These insights help security teams identify where risk is improving, where further training is needed, and how awareness activities are contributing to broader cyber resilience.

Lucy is also designed for customisation. Security teams can create tailored phishing scenarios, clone real-world attack examples, adapt landing pages, modify training content, and build campaigns that reflect the organisation’s own threat landscape. This makes Lucy especially useful for organisations that want realistic simulations rather than generic templates.

For security leaders, Lucy provides a practical way to demonstrate progress and accountability. Reports can support internal governance, executive briefings, audit evidence, compliance initiatives, and board-level discussions about human risk. Instead of treating awareness training as a once-a-year compliance exercise, Lucy enables continuous improvement through regular testing, targeted learning, automated training flows, adaptive phishing campaigns, and measurable results.

Lucy is well suited to medium-sized and large organisations, regulated industries, multinational teams, managed service providers, and any organisation that needs a more adaptable approach to security awareness training and phishing simulation. It is also a strong option for buyers looking for an alternative to more standardised awareness platforms, particularly where flexibility, localisation, deployment control, realistic attack simulation, automation, and measurable reporting are important selection criteria.

In summary, Lucy helps organisations train employees against the attacks they actually face, automate much of the awareness programme at scale, measure how behaviour changes over time, and maintain greater control over security awareness delivery. It brings together phishing simulation software, security awareness training, adaptive phishing, risk-based automation, human risk reporting, multilingual content, and flexible deployment in a single platform built for practical cyber resilience.