MailChimp Reviews
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Overall MailChimp Reviews
Here's an unbiased review of MailChimp. Discover how MailChimp users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
MailChimp Pros and Cons
"MailChimp has easy-to-build templates that I can use to create templates without even coding, integrates seamlessly with my CRM tool, and also its easy for me to categorize my audience and manage multiple member access limits."
"The platform provides a variety of pre-designed templates and customization options, allowing for flexibility in crafting campaigns that align with brand aesthetics."
"The free feature for smaller businesses to start and grow."
"Customer support can be a bit more efficient and effective, although we dont need their support most of the time."
"The platform provides a variety of pre-designed templates and customization options, allowing flexibility in crafting campaigns that align with brand aesthetics."
"The free feature for smaller businesses to start and grow."
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Hear directly from customers who have used MailChimp. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Mounika P.
Digital Marketing Executive
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
Verified Reviewer
Verified User
Review Source: Organic
Incentivized Review
MailChimp is the first tool that I started using for my email marketing needs, and it has never made me regret my choice.
MailChimp Mobile App Experience
MailChimp After Sales Service Rating
What do you like best about MailChimp?
MailChimp has easy-to-build templates that I can use to create templates without even coding, integrates seamlessly with my CRM tool, and also its easy for me to categorize my audience and manage multiple member access limits.
What do you dislike about MailChimp?
Customer support can be a bit more efficient and effective, although we dont need their support most of the time.
What features is MailChimp currently missing?
sometimes it's hard to delete the audience that we don't need anymore. We have to delete one by one. If there is a button to delete all selected at once that will be helpful
What other products like MailChimp have you used or evaluated?
Haven't used
AYUSH G.
C Parts Expert
Used the software for : 1-2 years (Weekly)
Company Size :201-500 employees
Verified Reviewer
Review Source: Organic
Mailchimp has been instrumental in solving the challenge of effectively reaching and engaging with my audience. Its automation features helped streamline the process of sending targeted and personalized email campaigns. Its analytics tools also provide valuable insights, allowing me to measure campaign performance and make data-driven decisions.
MailChimp After Sales Service Rating
What do you like best about MailChimp?
The platform provides a variety of pre-designed templates and customization options, allowing for flexibility in crafting campaigns that align with brand aesthetics.
What do you dislike about MailChimp?
The platform provides a variety of pre-designed templates and customization options, allowing flexibility in crafting campaigns that align with brand aesthetics.
What features is MailChimp currently missing?
Expand the range of personalization variables beyond basic demographics
Kari N.
Digital Marketer
Used the software for : Free trial (Weekly)
Company Size :1-10 employees
Verified Reviewer
Verified User
Review Source: Organic
Great product with a free option for smaller campaigns. It enables you to launch email marketing campaigns, which I feel can still be beneficial. Although we use Facebook and other platforms, people still check their email.
MailChimp Mobile App Experience
What do you like best about MailChimp?
The free feature for smaller businesses to start and grow.
What do you dislike about MailChimp?
The free feature for smaller businesses to start and grow.
What features is MailChimp currently missing?
Nothing.
Anil C.
Marketing Executive
Used the software for : 2+ years (Weekly)
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
Mailchimp is a convenient tool for email marketing. Nowadays, it is essential to avoid the spam folder, and Mailchimp can help with this issue.
MailChimp Mobile App Experience
MailChimp After Sales Service Rating
What do you like best about MailChimp?
Mailchimp has impressive mail-building features, it has a well-designed website, and its tutorials help a lot of people who dont know anything about e-mail marketing.
What do you dislike about MailChimp?
Mailchimp has impressive mail-building features, a well-designed website, and its tutorials help a lot of people who dont know anything about e-mail marketing.
What features is MailChimp currently missing?
No
What other products like MailChimp have you used or evaluated?
I am still using Mailchimp, so I don't want to change it.
How MailChimp is better/different from its competitors?
I haven't tried its competitors yet.
Martha M.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
The analytics allow us to assess whether we are overloading our users. I can also see who opened the email, how many times the articles were read, where people clicked, and who didn't open the email. It provides the ability to store the newsletter as a theme, which allows you to customize it before sending it by email. It also helps to give you an idea of how you can model your newsletter. Creating templates is very easy, as is setting up your campaigns. It has a beautiful user interface and is a smooth tool to use for marketing. It is a simple and powerful tool for marketing.
MailChimp Mobile App Experience
MailChimp After Sales Service Rating
What do you like best about MailChimp?
Its a great suite of software that we use in the office to grow our marketing lists. Its easy to set up, and the customizable email templates are one of the best features for an effective email campaign. The reports are pretty detailed compared to the competition. It also has excellent third-party platform integrations, which makes it easy to connect various applications. It is really useful because it gives you the opportunity to learn how the platform works.
What do you dislike about MailChimp?
It has so many features that it takes some time to understand how it works. The user experience on the dashboard is quite overwhelming, especially when compared to similar tools like GetResponse.
Do you think MailChimp delivers value for the money spent?
Yes
Are you satisfied with MailChimp features?
Yes
Did implimentation of MailChimp was easy?
Yes
What features is MailChimp currently missing?
I think it is a very complete tool, with the current characteristics, it is more than enough.
What other products like MailChimp have you used or evaluated?
I have also used Constant Contact.
How MailChimp is better/different from its competitors?
I think it is the number 1 platform of its kind.
Fran M.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
It facilitates our projects in the technology sector, giving us a greater range of scope to showcase our advancements, promotions, and seek opinions on the same subject.
MailChimp Mobile App Experience
MailChimp After Sales Service Rating
What do you like best about MailChimp?
Content integration to send advertising, event information, and it is also quite economical to use Mailchimp.
What do you dislike about MailChimp?
We feel a long-term threat that this very useful tool could stop working, and we would have to migrate to another platform.
Do you think MailChimp delivers value for the money spent?
Yes
Are you satisfied with MailChimp features?
Yes
Did implimentation of MailChimp was easy?
Yes
What features is MailChimp currently missing?
The tool is complete and the development team must be evaluating any improvement over time.
What other products like MailChimp have you used or evaluated?
We have only used this tool and we have not visualized changing it in the short term.
How MailChimp is better/different from its competitors?
Like any web development tool, in particular I think there is a lot of competitiveness and that makes each tool a dream.
Syed N.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
The range of features that MailChimp provides—from planning emails to creating and launching them, as well as its analytics and ad management—is extremely helpful, as everything is in one place and no additional apps are needed.
MailChimp Mobile App Experience
MailChimp After Sales Service Rating
What do you like best about MailChimp?
Easiness of mail creation with templates, and its just a 3-step process to send.
What do you dislike about MailChimp?
pixels can be removed I didn't find it useful or worthy in any case.
Do you think MailChimp delivers value for the money spent?
Yes
Are you satisfied with MailChimp features?
Yes
Did implimentation of MailChimp was easy?
Yes
What features is MailChimp currently missing?
some features related to CRM would give it an extra edge.
What other products like MailChimp have you used or evaluated?
Sendgrid, hubspot.
How MailChimp is better/different from its competitors?
simplifying the platform, various templats to choose, running ads and collecting leads directly and sending automated emails for new sign ups this was all easy and super cool which I didn't see anytime anywhere.
Raman S.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
Mailchimp is overall a good email marketing tool in terms of ease of use and features. It is a bit expensive compared to other tools with similar functionalities and capabilities. Customer support response is a bit slow.
MailChimp Mobile App Experience
MailChimp After Sales Service Rating
What do you like best about MailChimp?
The most impressive thing is its ease of use in designing the campaigns and maintaining the lists.
What do you dislike about MailChimp?
Support and pricing can be more competitive.
Do you think MailChimp delivers value for the money spent?
Not Sure
Are you satisfied with MailChimp features?
Yes
Did implimentation of MailChimp was easy?
Yes
What features is MailChimp currently missing?
Marketing Automation
What other products like MailChimp have you used or evaluated?
Icontact, Madmimi and Odoo
How MailChimp is better/different from its competitors?
Eaase of use and designing of campiagns
Dennis M.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
Overall, we are very satisfied with Mailchimp. Before their most recent massive update, we were considering switching providers since it was not able to do journey mapping, but now we're quite pleased.
MailChimp IOS App Experience
MailChimp After Sales Service Rating
What do you like best about MailChimp?
I love that Mailchimp is consistently working to improve. Their recent updates to the platform and new features, such as customer journey mapping, A/B testing, and built-in survey capabilities, are impressive. I like that I can schedule a campaign in advance and that we can integrate the software with Slack to get real-time updates of when something sends and if we get unsubscribers. Automation has also been invaluable to our small marketing team.
What do you dislike about MailChimp?
I wish the drag-and-drop templates were more customizable. Something more personalized, like how Squarespace can be personalized, would be amazing. We currently dont have anyone on our team who can code in HTML, so having this resource would be invaluable.
Do you think MailChimp delivers value for the money spent?
Yes
Are you satisfied with MailChimp features?
Yes
Did implimentation of MailChimp was easy?
Yes
What features is MailChimp currently missing?
I would like more template options but it isn't that big of a deal if you are a Graphic Designer or have some art skills.
Kuldeep S.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I have been using this software for the last 10 years. It has very good features. You can keep your customers updated with your latest updates. It is user-friendly.
MailChimp Mobile App Experience
MailChimp After Sales Service Rating
What do you like best about MailChimp?
Attractive dashboard. Ready reports. You can track the performance of your mailer by checking clicks and opened mail reports. It gives you detailed reports about the device also.
What do you dislike about MailChimp?
Pricing is an issue for me; otherwise, everything is good.
Do you think MailChimp delivers value for the money spent?
Yes
Are you satisfied with MailChimp features?
Yes
Did implimentation of MailChimp was easy?
Not Sure
What features is MailChimp currently missing?
Country text message guidline inclusion.
Michelle S.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
Mailchimp has all the features one would need from a mailing app. It is easy to use, and importing contact details is very handy! Optimizing the best time for sending your mailing campaigns assists in their success.
MailChimp Mobile App Experience
MailChimp After Sales Service Rating
What do you like best about MailChimp?
The import ability of the Client list saves time and ensures correctness of data.
What do you dislike about MailChimp?
No comment at this point.
Do you think MailChimp delivers value for the money spent?
Yes
Are you satisfied with MailChimp features?
Yes
Did implimentation of MailChimp was easy?
Yes
What features is MailChimp currently missing?
A report that gives feedback on the delivery of the email campaigns
What other products like MailChimp have you used or evaluated?
none
How MailChimp is better/different from its competitors?
no comment at this point
Alejandro M.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
MailChimp seems to be an impressive platform, capable of adding a proportional system to create and manage all kinds of campaigns without a complex or time-consuming process. I believe this platform has met expectations, proving to be easy to use, providing a better ROI than anticipated, and helping us extend our advertising to a more interested audience. MailChimp has impressed me, and I am satisfied with the results because it has progressively strengthened our company's marketing system. Without a doubt, it is the best platform for email marketing.
MailChimp Mobile App Experience
MailChimp After Sales Service Rating
What do you like best about MailChimp?
One of the things I like the most about MailChimp is that with this platform I can access a much simpler system for creating and editing all kinds of advertising campaigns, since you just have to add and slide the objects you want to add, and these will quickly be incorporated into the advertising campaign. It is a simple method to obtain campaigns in a very short time, and it does not need any complicated configurations. In addition, MailChimp offers a wide variety of templates, so the advertising campaigns created here will have a truly innovative design.
What do you dislike about MailChimp?
One of the things I like the most about MailChimp is that with this platform, I can access a much simpler system for creating and editing all kinds of advertising campaigns. You just have to add and slide the objects you want to include, and these will quickly be incorporated into the advertising campaign. It is a simple method to obtain campaigns in a very short time, and it does not need any complicated configurations. In addition, MailChimp offers a wide variety of templates, so the advertising campaigns created here will have a truly innovative design.
Do you think MailChimp delivers value for the money spent?
Yes
Are you satisfied with MailChimp features?
Yes
Did implimentation of MailChimp was easy?
Yes
What features is MailChimp currently missing?
None, this platform has it all.
Damini G.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
As they describe themselves, MailChimp has definitely outgrown its name with the array of tools and features now available. When I started using MailChimp four years ago, it was purely an email marketing tool with built-in templates and drag-and-drop functionality. Now, it has all the features a full-stack marketer could hope for, including social media integrations and landing pages, making it a one-stop shop. I definitely feel it can be a good investment for startups and mid-size companies to get maximum ROI.
MailChimp Mobile App Experience
MailChimp After Sales Service Rating
What do you like best about MailChimp?
- Full marketing stack- Minimum investment- No technical expertise required- Easy integrations- Good reporting mechanism
What do you dislike about MailChimp?
- Fewer to no features available for free- Sometimes the tool has bugs that can be frustrating to deal with
Do you think MailChimp delivers value for the money spent?
Yes
Are you satisfied with MailChimp features?
Yes
Did implimentation of MailChimp was easy?
Yes
What features is MailChimp currently missing?
I haven't used workflows and sequence email functionality in MailChimp; either not available or not easily visible
What other products like MailChimp have you used or evaluated?
Campaign monitor Sendi Hubspot
How MailChimp is better/different from its competitors?
With some of tools like sendi, it is better in terms of User Experience.
Avishkar S.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I like the ease of use and automation in Mailchimp. The interface is very user-friendly and has lots of features. Only the pricing could be a bit more moderate; otherwise, it is perfectly fine. I have been using it for the last 2 years, and I am still using it.
MailChimp Mobile App Experience
MailChimp After Sales Service Rating
What do you like best about MailChimp?
The automation features and ease of use are the best parts I love about Mailchimp.
What do you dislike about MailChimp?
I think that the pricing can be a bit more moderate for smaller businesses.
Do you think MailChimp delivers value for the money spent?
Yes
Are you satisfied with MailChimp features?
Yes
Did implimentation of MailChimp was easy?
Yes
What features is MailChimp currently missing?
They should add a feature of cleaning list for lower bounce rate
What other products like MailChimp have you used or evaluated?
i have not used any other product
How MailChimp is better/different from its competitors?
The user friendly and automation features along with the support makes it better than its competitors
Lea G.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
MailChimp is a game-changer for email marketing! Its user-friendly interface and powerful automation tools make campaign management a breeze. Plus, the analytics help fine-tune strategies. Highly recommend!
Gergely C.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
MailChimp has been a game-changer for our email marketing! The user-friendly interface and powerful automation tools make it easy to connect with our audience. Highly recommend for any business!
Fran
Asesor de Financiero
Used the software for : 6-12 months
Company Size :10,001+ employees
Verified Reviewer
Review Source: Organic
1. Initiate online marketing plans with payment facilities. 2. Develop a registration structure for customer acquisition and new online service providers. 3. Consolidate email data sent to our subscribers. 4. Provide an improved version of the information regarding the use of the tool.
What do you like best about MailChimp?
The search for a reliable tool to transmit necessary information to our suppliers has been a thorn in the company at this time. Mailchimp has been a technological ally that allows us to advance our online marketing and advertising structures, where our products are seen more quickly and we have more interaction with our customers thanks to Mailchimps features in their applications.
What do you dislike about MailChimp?
The difficulty of this tool is in the complement that the principle must be done; this delays the development of the exhibition of our products a little. Although our technical support team solved it in a short period of time, it is best to change that option.
Fran M.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
MailChimp is a game-changer for email marketing! Its user-friendly interface and powerful automation tools make it easy to create stunning campaigns. Plus, the analytics help you understand your audience better. Love it!
Deepak C.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
MailChimp is a game-changer for email marketing! Its user-friendly interface and powerful automation tools make campaign management a breeze. Highly recommend for anyone looking to grow their audience effortlessly.
Praneeth
Digital consultant
Used the software for : 6-12 months
Company Size :11-50 employees
Verified Reviewer
Verified User
Review Source: Organic
We have been using MailChimp for our email campaigns for the past eight months. It has served our purpose of reaching most C-Suite inboxes, with a really good delivery rate. Scheduling the campaigns and follow-ups is also very easy. It offers great-looking charts that make it easy to understand our campaign statuses. I would recommend MailChimp for any SMB with double opt-in contacts as per GDPR norms.
What do you like best about MailChimp?
Great delivery rate, Forever Free Plan, flexible template building options, intuitive campaign analysis charts
What do you dislike about MailChimp?
Recently added double opt-in check is annoying for marketers, and the updated UI has made it difficult to use.