MailerLite Reviews
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Overall MailerLite Reviews
Here's an unbiased review of MailerLite. Discover how MailerLite users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
MailerLite Pros and Cons
"Easy native integration with most of the tools. Easy to use for beginners and advanced users. Good automation options."
"Features and Support!"
"Sure, please provide the text you would like me to review."
"Forcing migration or deleting accounts with no backup/archive! Even there was no differentiation between users who are always on the free plan vs. irregular paying customers. Removed their previous famous support from lower-paid plans."
"Certainly! Please provide the text you would like me to review."
"Integration with the Shopify app Stamped.io would be great!"
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Hear directly from customers who have used MailerLite. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Taher A.
Marketing Consultant
Used the software for : 2+ years (Daily)
Company Size :1-10 employees
Verified Reviewer
Verified User
Review Source: Organic
Incentivized Review
MailerLite Classic was an awesome, simple, and strong email marketing solution, but I don’t like their new platform. The migration process was painful and the worst SaaS migration I’ve seen, especially considering it’s under the same company management!
MailerLite After Sales Service Rating
What do you like best about MailerLite?
Easy native integration with most of the tools. Easy to use for beginners and advanced users. Good automation options.
What do you dislike about MailerLite?
Forcing migration or deleting accounts with no backup/archive! Even there was no differentiation between users who are always on the free plan vs. irregular paying customers. Removed their previous famous support from lower-paid plans.
What features is MailerLite currently missing?
- The send Now/Schedule step, is below the fold of the screen, with no notification that the campaign will be sent immediately (many times I've overlooked that hidden step and clicked next) - no clear idea on its behavior when selecting multi-tags together in the same field in the filter (will it take the intersection between them or combine all together?)
What other products like MailerLite have you used or evaluated?
MailChimp – Brevo/SendinBlue and many others
Kambiz
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
I really like MailerLite because it is easy to use, has a lot of features, and offers excellent support! I would highly recommend it if you need a good newsletter platform.
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
Features and Support!
What do you dislike about MailerLite?
Certainly! Please provide the text you would like me to review.
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Yes
What features is MailerLite currently missing?
No
What other products like MailerLite have you used or evaluated?
Editnews.com
How MailerLite is better/different from its competitors?
Easy to use and lot of features.
Pippa A.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I launched my email marketing newsletter nearly a year ago, and as a complete beginner, I've found MailerLite really easy to use. For those moments where things haven't been quite so clear, the speed and quality of customer service have been amazing. The whole process has been far simpler than I imagined, thanks to MailerLite, and I'm seeing results in my business with bookings that just wouldn't have been possible without my email list.
Louise P.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I moved from Mailchimp and have been extremely happy with the options available to me. I started with the free option and am now on a paid plan, which is really affordable for my business!
MailerLite IOS App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
Sure, please provide the text you would like me to review.
What do you dislike about MailerLite?
Integration with the Shopify app Stamped.io would be great!
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Yes
What features is MailerLite currently missing?
ability to use mobile app for formatting campaigns
Alžb?ta
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
Incentivized Review
What I appreciate most about MailerLite is their customer support. Their advice is always quick, comprehensible, exact, and simple. Thank you very much for your work.
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
Customer support: accuracy and speed
What do you dislike about MailerLite?
Sometimes I have trouble with automations, which is very annoying with online courses, etc. The problem occurs if I need to edit something after launching.
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Yes
What features is MailerLite currently missing?
Easy implementation of function for specific form of the name for appelations (but it is only in Czech and fewer minor languages).
What other products like MailerLite have you used or evaluated?
Smart emailing - Czech tool, more expensive
How MailerLite is better/different from its competitors?
cheaper, intuitive, easy to set, great customer support
Aman
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Great tool to keep in touch with our clients. Easy-to-use features make it very effective and fast. I use it almost every day to send out communications to our clients.
Ellie
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I'm an author and use a lot of programs, services, and tools. But I'm often asked which ones are indispensable, especially when starting out. I have three on that list, and MailerLite is one of them. I have been repeatedly delighted by the functionality, aesthetics, and the customer service, which is PHENOMENAL! It's the best I've ever experienced. Thank you, MailerLite, for a quality product and wonderful team :)
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
Sure, please provide the text you would like me to review.
What do you dislike about MailerLite?
Nothing comes to mind.
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Yes
What features is MailerLite currently missing?
Not that comes to mind
What other products like MailerLite have you used or evaluated?
Mailchimp, FloDesk, and a few others
How MailerLite is better/different from its competitors?
Great customer service and really usable dashboard
Ingrid
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
By far the easiest email platform we've tried, with the least amount of errors or frustration. Clear and simple. Love the campaign templates and drag-and-drop feature.
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
Drag & drop is so easy. Love all the auto-save features and the campaign templates.
What do you dislike about MailerLite?
Processing time going back and forth between pages seems to be lengthy sometimes, but the work is always saved.
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Yes
What features is MailerLite currently missing?
No
What other products like MailerLite have you used or evaluated?
Bandzoogle, ReverbNation
How MailerLite is better/different from its competitors?
In every way. So much more customizable and without glitches that lose work. Great templates from previous email campaigns.
Bevin N.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
Recently, I switched from another email software because it was so laborious. MailerLite is like a breath of fresh air—so easy to navigate, and my audience is much more engaged. I'm getting 30% open rates!
MailerLite IOS App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
Putting together a template is very easy; changing elements, setting up automations, and inserting code on my website are all quick and easy.
What do you dislike about MailerLite?
I wish the software ran better on the Edge browser. I try not to use Google Chrome, and thats the only platform where it doesnt have glitches.
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Not Sure
What features is MailerLite currently missing?
not that I can think of
What other products like MailerLite have you used or evaluated?
MailChimp - much more difficult interface, type fonts changed size and color randomly, pictures were harder to upload, price kept going up
How MailerLite is better/different from its competitors?
See above
Michael C.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
MailerLite offers excellent value. The platform is easier to use and less expensive than its competition. There's little room for improvement.
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
Great statistics, fairly easy-to-use templates.
What do you dislike about MailerLite?
The creation workflow could be easier. I keep finding myself trying to edit the output directly instead of the workspace to the right of it.
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
No
What features is MailerLite currently missing?
Make landing page generation easier.
What other products like MailerLite have you used or evaluated?
Constant Contact, SendInBlue, Moosend
How MailerLite is better/different from its competitors?
It was a better fit for me.
Emily
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
MailerLite allows me to easily create content for internal company newsletters and external marketing campaigns. The intuitive platform is easy to use, and the pricing is reasonable. When I've needed assistance, the Knowledge Base has been a surprisingly solid resource for solutions.
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
Once I understood segments vs. groups, this level of segmentation was of great value in organizing and sending external mail.
What do you dislike about MailerLite?
For greater customization, I would like to see more drag-and-drop blocks added. There are combinations of photos and text that arent currently achievable.
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Yes
What features is MailerLite currently missing?
It would be fantastic if we were able to save custom blocks in a library for repeat use.
What other products like MailerLite have you used or evaluated?
I've used MailChimp, Aweber, and Constant Contact.
How MailerLite is better/different from its competitors?
MailerLite's pricing is more transparent and the interface is much easier to use than Aweber or Constant Contact.
So good to hear our knowledge base has been of help! Our content team will be super glad to hear about this. - Lay
Elizabeth
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
I made the switch a couple of years ago, and right away I was blown away by how easy it is to set up an autoresponder. MailerLite helped take my email abilities to a whole new level. What I really love, though, is the customer support. It's always fast and friendly, and their representatives are highly knowledgeable. If there isn't a solution, they'll help you find a workaround or add it to their user-built list of feature requests. Please never change, MailerLite. You're doing great!
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
autoresponder, customer support, interface, emails teaching you about features, and giving you tips
What do you dislike about MailerLite?
Some features are hidden away (like preheaders) and could be easier to find.
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Yes
What features is MailerLite currently missing?
I asked about a feature a while back and can't remember, but I did suggest it over on the list! I do remember that we were able to come up with a workaround, and that worked just fine for the time being.
How MailerLite is better/different from its competitors?
So much easier to use! The autoresponders alone are powerful and easy to set up. The interface is cleaner and less buggy. And I like that ML focuses strictly on email marketing, rather than 100 other things they're constantly trying to shove in your face.
Awh, thank you so much Elizabeth!
Search
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Very easy to use and full of great features, ideal for a small business.
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
The ease of use.
What do you dislike about MailerLite?
Features such as SMS, more in line with what Klaviyo offers
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Yes
What features is MailerLite currently missing?
SMS
What other products like MailerLite have you used or evaluated?
Klaviyo
How MailerLite is better/different from its competitors?
value for money for the features it offers
Simona
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Easy to use with great customer support. The support team responds quickly and provides detailed explanations. I need more time to explore all the possibilities it offers, but so far, I like it.
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
Easy to use
Do you think MailerLite delivers value for the money spent?
Not Sure
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Yes
What other products like MailerLite have you used or evaluated?
Mailchimp
How MailerLite is better/different from its competitors?
Easier to use
We have plenty more you can dive your time into - have you tried building a website? :)
Stacy C.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
Incentivized Review
I've tried many programs, and Mailerlite is the best. They're innovative, eager to try new things, and they listen to customer feedback. The features are easy to use, and customer service is stellar.
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
The company listens to feedback and makes improvements based on customers suggestions.
What do you dislike about MailerLite?
The one thing that would make it better is if we could save blocks to use in future mailings, but thats a small thing when everything else is so great.
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Yes
What features is MailerLite currently missing?
Not really.
What other products like MailerLite have you used or evaluated?
ActiveCampaign, MailChimp
How MailerLite is better/different from its competitors?
More affordable and they take customer feedback seriously.
Glad to hear it Stacy.
Madison
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
MailerLite has made it easy for me to kickstart our small company's email campaigns. It is really easy to use, and customer support is fast and helpful!
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
Easy to use; love the templates and the ability to drag and drop.
What do you dislike about MailerLite?
would improve the ease of verifying emails and getting rid of hard bounces automatically
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Yes
What features is MailerLite currently missing?
automatically cleaning up hard bounces
Earl T.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
Incentivized Review
As an indie author, my newsletter is an important part of my business. I send it out every week, which means I don't have room for complications. MailerLite makes the process pain-free. I can design my newsletter in various ways and include different options to create a rich reading experience for my audience. It also offers premade forms to help with sign-ups, forms for surveys, and automations for increased interactions with new readers. On the rare occasions I've had a problem—usually of my own making—customer service has been solid.
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
The variety of options for creating newsletters.
What do you dislike about MailerLite?
An autosave feature would be nice. In my earlier days of using MailerLite, I clicked out of the newsletter I was writing and had to start over. :(
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Yes
What features is MailerLite currently missing?
Just that auto-save feature I mentioned earlier.
What other products like MailerLite have you used or evaluated?
I started with mailchimp.
How MailerLite is better/different from its competitors?
Variety of newsletter building options. More intuitive.
Such a great review you left us, Earl. Thank you so much for taking the time to write this. Feel free to send us an email at [email protected] should you wish to have a testimonial be placed on our website, we would love that! - Lay
Cathrina G.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Fast and efficient, with everything at your fingertips. Very happy with the assistance and the easy-to-use system. Will definitely recommend it to others. Thank you very much.
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
Easily send newsletters and easily manage subscription lists.
What do you dislike about MailerLite?
Still learning about MailerLite :)
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Not Sure
What features is MailerLite currently missing?
Not noticed anything missing yet.
You're very much welcome Cathrina! Thank you too for being part of our community.
Chantal B.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
I love Mailerlite. From creating campaigns to integrations and automations, and the ease of use - everything! I'm a huge fan and will recommend it again and again. Just try it once, and you'll probably never use anything else.
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
I love that you can copy and paste text, and you dont have to spend hours reformatting your copy.
What do you dislike about MailerLite?
The new accounts and onboarding email lists could use a bit of work.
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Yes
What features is MailerLite currently missing?
I can't think of anything.
What other products like MailerLite have you used or evaluated?
MailChimp
How MailerLite is better/different from its competitors?
MailerLite is the winner in terms of the formatting of emails. Previously in MailChimp it would take me 45 mins to create a campaign. In MailerLite I can do one in 10 minutes.
We totally agree - just try it!
Vidas
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I use MailerLite to send newsletters and e-courses to my subscribers. It is not as complicated to use as some of the competitors and is quite affordable.
MailerLite Mobile App Experience
MailerLite After Sales Service Rating
What do you like best about MailerLite?
I love the simplicity of use.
What do you dislike about MailerLite?
The only thing that is not included in the service is file storage. So I need to upload my files to my own website before I can share them with the subscribers. But maybe its precisely why the cost of MailerLite is so low, because they dont have to store any media.
Do you think MailerLite delivers value for the money spent?
Yes
Are you satisfied with MailerLite features?
Yes
Did implimentation of MailerLite was easy?
Yes
What features is MailerLite currently missing?
File storage