What is MCUBE?

MCUBE is a state-of-the-art call center solution on the cloud to improve sales productivity & customer experience. MCUBE Cloud Telephony Solutions make it easier and more affordable for your business to manage inbound voice calls automatically 24x7.

Pricing

MCUBE Starting Price

Awards
MCUBE Award

Our Awards and Recognition

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Key Features of MCUBE

Here are the powerful features that make MCUBE stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Call Tracking
  • Ivr System
  • Call Recording
  • Virtual Numbers
  • Call Analytics
  • Call Routing
  • Click To Call
  • Sms Integration
  • CRM Integration
  • Real Time Reporting
  • Call Masking
  • Voicemail
  • Call Forwarding
  • Auto Dialer
  • Call Conferencing
  • Number Portability
  • Api Access
  • Multi Level Ivr
  • Call Queuing
  • Blacklist Management
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MCUBE Screenshots

MCUBE Specifications

Get a closer look at the technical specifications and system requirements for MCUBE. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : VMC Technologies
Full Address : Regent Prime, Unit-107, 48-50 Whitefield main road, bangalore-560066
Overview Provided by : M Cube
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Mobile Platforms :
Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email
Phone
Live Support

MCUBE Comparisons

Compare MCUBE with other similar options available in Cloud Telephony Software. Explore the key differences to see why it's the top choice for businesses and individuals.

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MCUBE Description

Here's the comprehensive description of MCUBE. Gain a brief understanding of its unique features and exceptional benefits.

MCUBE is a user-friendly intuitive platform that streamlines your entire business communications within a single dashboard. Complied with best in class security to protect sensitive organizational data offers the best call management solution.

Overall MCUBE Reviews

Thinking about using MCUBE? Check out verified user reviews & ratings based on MCUBE's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4/5

Based on 7 Reviews

Write a Review Or
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Feature 3.9

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3.9

Customer support

Out of 5

Likelihood to recommend 70%

Likelihood to recommend

Out of 100%

MCUBE Pros and Cons Based on Customer Reviews

"MCube supports multiple integrations, enhancing its versatility."

"The GUI is impressive and user-friendly, making it easy to navigate."

"MCube is scalable, allowing businesses to grow their operations smoothly."

"Some users experience incorrect caller numbers being displayed."

"Users feel that more innovations and client communication could be beneficial."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 3 out of 7 Reviews

Naveen N.

Team Lead IT

3.0

Dec 06, 2023

Used the software for : 2+ years (Daily)

Company Size :201-500 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Small scale IVR calling

Overall, I have had a moderate experience with Mcube, as its turnaround time and customer support take very long to respond. We use it on our website's contact us page.

Feature 2

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 2

Customer support

Out of 5

MCUBE After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about MCUBE?

Call forwarding is working well. The GUI is also quite impressive. Supports multiple integrations.

What do you dislike about MCUBE?

The caller number sometimes shows wrong. When we answer the call from the same number, sometimes its getting forwarded to a different agent.

What features is MCUBE currently missing?

So far we haven't felt anything.

Shishir J.

5.0

Nov 22, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Reliable Cloud telephony product

I have been using IVR from MCube for 7 years and have found it to be an extremely reliable IVR solution. The support team is responsive and resolves issues on a priority basis. Thanks to MCube, I was able to scale up my operation from 3 users to over 20 users.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

MCUBE IOS App Experience

1 2 3 4 5 6 7 8 9 10

MCUBE After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about MCUBE?

Ease of use and excellent response from the support team.

What do you dislike about MCUBE?

MCube can work on bringing integration such as WhatsApp.

Do you think MCUBE delivers value for the money spent?

Yes

Are you satisfied with MCUBE features?

Yes

Did implimentation of MCUBE was easy?

Yes

What features is MCUBE currently missing?

Not sure

What other products like MCUBE have you used or evaluated?

Yes.

How MCUBE is better/different from its competitors?

MCube has an edge due to ease of use and support.

Abhinash

1.0

Aug 08, 2020

Used the software for : Less than 6 months

Company Size :11-50 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

MCUBE software has truly streamlined our project management. Its intuitive interface and robust features make collaboration a breeze. Highly recommend for teams looking to boost productivity and stay organized!

Feature 2

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

Alternatives of MCUBE

Explore alternative software options that can fulfill similar requirements as MCUBE. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

MCUBE FAQs

What are the top 5 features for MCUBE?

The top 5 features for MCUBE are:

  • CRM integration
  • SMS
  • Call Center
  • Mobile App
  • Lead Management

What type of customer support is available from MCUBE?

The available support which MCUBE provides is:

  • Phone
  • Email
  • Live support

Where is the headquarters/company of MCUBE located?

The headquarters/company of MCUBE is located at Bangalore.

What platforms does MCUBE support?

MCUBE supports a variety of platforms including Android and IOS.

What types of businesses does MCUBE serve?

MCUBE serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

How is MCUBE commonly used?

MCUBE is commonly used for various purposes, such as Call Recording, Cloud Telephony, Call Center and more.

Who are the primary competitors of MCUBE?

The three major competitors of MCUBE are MyOperator, Exotel and Knowlarity. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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