MCUBE Reviews
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Overall MCUBE Reviews
Here's an unbiased review of MCUBE. Discover how MCUBE users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
MCUBE Pros and Cons Based on Customer Reviews
"MCube supports multiple integrations, enhancing its versatility."
"The GUI is impressive and user-friendly, making it easy to navigate."
"MCube is scalable, allowing businesses to grow their operations smoothly."
"Some users experience incorrect caller numbers being displayed."
"Users feel that more innovations and client communication could be beneficial."
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Hear directly from customers who have used MCUBE. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Verified Reviewer
Verified User
Review Source: Organic
Overall, I have had a moderate experience with Mcube, as its turnaround time and customer support take very long to respond. We use it on our website's contact us page.
MCUBE After Sales Service Rating
What do you like best about MCUBE?
Call forwarding is working well. The GUI is also quite impressive. Supports multiple integrations.
What do you dislike about MCUBE?
The caller number sometimes shows wrong. When we answer the call from the same number, sometimes its getting forwarded to a different agent.
What features is MCUBE currently missing?
So far we haven't felt anything.
Verified Reviewer
Review Source: Organic
I have been using IVR from MCube for 7 years and have found it to be an extremely reliable IVR solution. The support team is responsive and resolves issues on a priority basis. Thanks to MCube, I was able to scale up my operation from 3 users to over 20 users.
MCUBE IOS App Experience
MCUBE After Sales Service Rating
What do you like best about MCUBE?
Ease of use and excellent response from the support team.
What do you dislike about MCUBE?
MCube can work on bringing integration such as WhatsApp.
Do you think MCUBE delivers value for the money spent?
Yes
Are you satisfied with MCUBE features?
Yes
Did implimentation of MCUBE was easy?
Yes
What features is MCUBE currently missing?
Not sure
What other products like MCUBE have you used or evaluated?
Yes.
How MCUBE is better/different from its competitors?
MCube has an edge due to ease of use and support.
Verified Reviewer
Review Source: Organic
MCUBE software has truly streamlined our project management. Its intuitive interface and robust features make collaboration a breeze. Highly recommend for teams looking to boost productivity and stay organized!
Verified Reviewer
Review Source: Organic
MCUBE software has truly streamlined our project management process. It's user-friendly, reliable, and packed with features that make our daily tasks easier. Highly recommend for any team looking to boost productivity!
Verified Reviewer
Review Source: Organic
Reliable, scalable, simple to use, and the best part is the after-sales support; even top-level management is very accessible. We have been using MCube for 4 years, and it has helped the organization enhance lead productivity through inbound and outbound dialers. I highly recommend MCube among all the available solutions.
What do you like best about MCUBE?
Great support, reliable, easy to use, and MCube works as a partner instead of a vendor.
What do you dislike about MCUBE?
They can bring more innovations and communicate with the client.
Verified Reviewer
Review Source: Organic
The custom reporting that Mcube provides is an amazing feature that is bound to give great insights into ongoing business. It has sped up several business processes for the firm. My staff had deployed several other IVR systems, but Mcube has beaten them all! Not only because of the ease of use and understanding but also because of the dedicated support team they have alongside. They go out of their way 99% of the time to tend to our needs. The whole Mcube team is at the top of what they do and can resolve all issues promptly. I highly recommend Mcube to different establishments and would love to continue doing so! They have the best team any business could ask for!
Verified Reviewer
Review Source: Organic
Mcube is a great cloud telephony software. The hassle-free call recording feature was one of the many that impressed my team. My team was on the lookout for quality software that could stream calls over Wi-Fi connectivity, and Mcube has met all our expectations. The report generation is impressive, and this IVRS software has helped us gauge the number of representatives needed for the inflow of support calls. It is very easy to navigate, and my team loves the transparency within the software. Onboarding was an easy task, and my staff has always received personalized customer service. The highly knowledgeable technicians have been more than happy to serve us. I highly recommend this software!