What is Medallia?

Medalia is one of the pioneers for providing enhanced customer experience management solutions. They have the best-in-class technology and services. They understand that each and every action with/ by the customer is holding a crucial role in business.

Pricing

Medallia Starting Price

Awards
Medallia Award

Our Awards and Recognition

More Awards
Need a Little Help?

Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.

Medallia Screenshots

Key Features of Medallia

Here are the powerful features that make Medallia stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Email Marketing / SMS Marketing
  • Survey Management
  • Feedback Management
  • Multi Channel Management
  • Data Import & Export
  • Data Analysis Tools
  • Customer Segmentation
  • Question Branching
  • Sentiment Analysis
  • Communication Management
  • Dashboard
  • Project Management
  • Promote Customer Advocacy
  • Segments
  • Action Management
  • Multi-Channel Collection
  • Text Analysis
  • Trend Analysis
Show More

Medallia Specifications

Get a closer look at the technical specifications and system requirements for Medallia. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly
Accessibility :
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Language Support :
English
French
German
Business :
StartUps
Enterprises
Available Support :
Email
Phone
Company Details :
Company Name : Medallia Inc
Headquarter : San Mateo
Website : Visit Website
Full Address : Medallia Palo Alto, 395 Page Mill Road, Suite 100, Palo Alto, CA 94306, USA
Medallia Inc logo
Do you work for Medallia Inc?
Claim This Profile

Medallia Description

Here's the comprehensive description of Medallia. Gain a brief understanding of its unique features and exceptional benefits.

It helps you to anticipate your customer’s needs and adapt your organization accordingly to deliver your best to them.

Medallia Videos

Overall Medallia Reviews

Thinking about using Medallia? Check out verified user reviews & ratings based on Medallia's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4/5

Based on 1 Review

Write a Review Or
Ask a question
Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 2

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 80%

Likelihood to recommend

Out of 100%

Medallia Pros and Cons

"Speed and responsiveness"

"Update and bug"

1 Medallia Reviews

Hear directly from customers who have used Medallia. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Vishwas

Sr. Team leadership

Used the software for : More than 1 year

Company Size :5001-10,000 employees

4.0

Jul 03, 2020

Medallia is a success story

This is amazing tool for customers experience management and collect all data on a single platform and analyse that . Close loop feedback mechanism is very much useful and help to track each individual response. Text analytics is the most useful feature to took business decisions quick and accurate.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 2

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

What do you like best about Medallia?

Speed and responsiveness

What do you dislike about Medallia?

Update and bug

Alternatives of Medallia

Explore alternative software options that can fulfill similar requirements as Medallia. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Medallia FAQs

What are the top 5 features for Medallia?

The top 5 features for Medallia are:

  • Email Marketing / SMS Marketing
  • Survey Management
  • Feedback Management
  • Multi Channel Management
  • Data Import & Export

What type of customer support is available from Medallia?

The available support which Medallia provides is:

  • Phone
  • Email

Where is the headquarters/company of Medallia located?

The headquarters/company of Medallia is located at San Mateo.

Free Demo Get Pricing
Free Demo