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Mercaux

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What is Mercaux?

Mercaux helps brands on their digital transformation journey and provides a consistent and seamless omnichannel shopping experience for their customers across all online and offline channels.

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Key Features of Mercaux

Here are the powerful features that make Mercaux stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Retail Software Shop Management Software Client Management Software

24/7 Support
3PL Management
Abandoned Cart Saver
Accounting
Ad hoc Analysis
Ad hoc Query
Ad Hoc Reports
Allocation
Analytics
Appointment Management
Appointment Scheduling
Appraisal Management
Approval Process Control
Archiving & Retention
Asset Management
Audit Trail
Auditing
Auto Discount
Auto Replenishment
Auto sync online and offline sales channels
Auto Update
Automatic Re-ordering
Back Office
Back Order Management
Bar POS
Barcode Integration
Barcode Scanning
Barcodes/Labels
Barcoding / RFID
Benchmarking
Billing Management
Budget Management
Budgeting & Forecasting
Built-In Accounting
Business intelligence (BI)
Call Management
Campaign Management
Cash Drawer Management
Cash Management
Catalog Management
Change Management
Channel Analysis
Channel Attribution
Channel Management
Check & Balance
Check Advance
Check Cashing
Client Profiles
Collaboration
Commission management
Competing Product Analysis
Competitor Analysis
Compliance Management
Consignments
Contact Management
Content Import/Export
Contract Management
Conversion Tracking
Cost Tracking
Coupon Management
Credit Card Payment Processing
Credit Card Processing
CRM
Custom Survey URLs
Customer Account Profiles
Customer Activity Tracking
Customer DataBase
Customer Journey Mapping
Customer Management
Customer Purchase History
Dashboard
Data Analysis
Data Blending
Data Capture and Transfer
Data Integration
Data Mining
Data Security
Data Synchronization
Data Visualization
Decision Tree Analysis
Delivery Management
Delivery Tracking
Demand Forecasting
Demand Planning
Discount Management
Discount system
Dispatch Management
Document Management
Drag & Drop
Ecommerce Integration
eCommerce Management
Electronic Signature
Email Integration
Email Marketing
Employee Management
Enterprise Order Management
Equipment Tracking
Event Management
Field Sales Management
Flexible Search
Floor Plans & Maps
For Retail
Forecasting
Franchise Intranet
Fuel Management
Fuel POS
Full Text Search
Gift Card Management
Gift Shop POS
Gift Vouchers
Grocery POS
GST & Taxation
Home Delivery & Due bill
Import / Export Management
Import/Export DataBase
Inspection Management
Intake Forms
Inventory control
Inventory Management
Invoice
Item Management
Jewelry Design
Jewelry Management
Job Costing
Key Performance Indicators
Keyword Research Tools
Keyword Tracking
Kitchen Management
Kitting
Landing Pages/Web Forms
Late Fee Calculation
Layaway Management
License Issuance
Loan Management
Location Tracking
Lottery Management
Loyalty Card System
Loyalty Management
Loyalty Program
Mail Order
Maintenance Management
Manufacturing Management
Market Analysis
Marketing Management
Materials Management
Membership Management
Menu Management
Merchandise Management
Mobile Access
Mobile Commerce
Mobile Survey
Mobile WMS
Modeling & Simulation
Monte Carlo Simulation
Multi Currency
Multi Location
Multi-Location
Multi-Store Management
Multiple Language
Multiple Payment Types
Multiuser Login & Role-based access control
No-Card Loyalty System
Offline Response Collection
OLAP
Online Booking
Online Ordering
Online Store
Opportunity Management
Order Entry
Order Fulfillment
Order Management
Order Tracking
Ordering Automation
Payment Handling
Payment Tracking
Payroll Management
Performance Metrics
Permit Issuance
Photos In Reports
Planogramming
Point of Sale (POS)
Police Reporting
POS Integration
Pre-built Templates
Predictive Analytics
Price / Margin Management
Price Book
Price List Management
Price Optimization Automation
Pricing Analytics
Pricing Management
Print on Site
Procurement Management
Product configurator
Product data management
Product Management
Product Ratings / Reviews
Production Management
Profitability Analysis
Project Management
Promotions Management
Proposal Generation
PunchOut
Purchase Order Management
Purchasing
Purchasing & Receiving
Quality Management
Question Branching
Question Library
Rank Tracking
Rate Management
Real Time Editing
Real Time Order Entry
Real Time Synchronization
Receiving
Receiving/Putaway Management
Recurring Orders
Referral Source Tracking
Refund Management
Remote Document Access
Remote Order Entry
Reorder Management
Repair Tickets
Repair Tracking
Report Templates
Reporting
Reporting/Analytics
Requirements Management
Requisition Management
Requisitions & Approvals
Reseller Management
Reservations Management
Restaurant POS
Retail Management
Retail POS
Returns Management
Returns Tracking
Returns
Refunds and Store Credits
Reviews Management
Rewards Management
Rules-Based Workflow
Sales & Operations Planning
Sales and Distribution
Sales Forecasting
Sales Management
Sales promotions handling
Sales Tracking
Scenario Planning
Scheduling
Search Option
Self Service Portal
Sensitivity Analysis
Sentiment Analysis
SEO Management
Separate Checks
Serial Number Tracking
Shelf Planning
Shipping Management
Shopping Cart
Short / Long Term Rental
Single Store
Site Search Tracking
Skip Logic
SKU / UPC codes
SMS Integration
Special Order Management
Speech Recognition
Spend Management
Split Checks
Stock Management
Strategic Planning
Supplier and Purchase Order Management
Supplier Management
Supply Chain Management
Survey Builder
Tax Management
Templates
Territory Management
Text Editing
Thematic Mapping
Ticketing
Tips Management
Touch Screen
Transaction Processing
Transportation Management
Trend / Problem Indicators
Trend Analysis
User Access Permissions
User Interaction Tracking
User Management
Utility Billing
Vat
Vendor Management
Version Control
Wait List Management
Warehouse Management
Website Analytics
Wholesaler Management

Accounting
Analytical Reports
Bank Reconciliation
Barcode Integration
Barcode Scanning
Billing & Invoicing
Billing & Payment Management
Buy / Sell Ticketing
Cash Drawer Management
Check Advance
Check Cashing
Complete billing and invoice system
Container Management
CRM
CRM & Sales Reports
CRM integration
Customer DataBase
Data Imports/Exports
Dispatch Management
Document Printing
eCommerce
Ecommerce Integration
Email Marketing
Employee Management
Excel Import
Expiry management
Fingerprint Scanning
GST audit report
GST Compatible
GST Compliance
GST Ready
GST Registration
GST returns
GST Tax Invoice
ID Scanning
Integrated Cameras
Inventory Management
Inventory Tracking
Invoice Management
Jewelry Management
Loan Management
Logistics
Loyalty Program
Market Price Tracking
MIS Reports
Order Management
Payment Tracking
Point of Sale (POS)
Police Reporting
Price / Margin Management
Product lifecycle management (PLM)
Purchase Management
Purchase Orders
Receipt Printing
Reporting
Returns Management
Scrap Recycling
Supplier and Purchase Order Management

Analytics and reporting
Appointment Scheduling
Billing and invoicing
Calendar integration
Client database
Client interaction history
Client onboarding
Client Portal
Client segmentation and tagging
Client surveys and feedback
Communication Tracking
Contact Management
Contract Management
Customizable fields and forms
Data security and privacy
Document Management
Email Integration
Integration with CRM tools
Integration with email marketing tools
Lead tracking
Mobile Access
Notifications and reminders
Payment Tracking
Project Management
Quote and proposal generation
Sales pipeline management
Social Media Integration
Support ticket management
Task Management
Team Collaboration
Workflow Automation

Mercaux Specifications

Get a closer look at the technical specifications and system requirements for Mercaux. Find out if it's compatible with your operating system and other software.

Deployment :

Hybrid

Subscription Plan :

Monthly, Yearly

Accessibility :

API

Customization

Mobile Support

Desktop Platforms :

Web app

Mobile Platforms :

iOS

Language Support :

Chinese

English

French

German

Italian

Portuguese

Russian

Spanish

Thai

Business :

SMBs

Enterprises

Available Support :

Training

Mercaux Categories on SoftwareSuggest :

Shop Management Software Client Management Software

Integrations :

Sap
Salesforce

Company Details :

Company Name : Mercaux

Headquarter : London

Website : Visit Website

Full Address : c/o WeWork 5 Merchant Square Paddington, London W2 1AY

Mercaux Description

Here's the comprehensive description of Mercaux. Gain a brief understanding of its unique features and exceptional benefits.

Mercaux becomes the ‘backbone’ for the brand's digital transformation journey. We bring together the best of digital and physical retail and help retailers deliver unique omnichannel customer service.

We provide stores with the best digital tools to serve and sell smarter, faster and more efficient across the customer journey. The solutions are used by Sales Associates through a tablet-based app or self-served by shoppers using touch screen kiosks or their own devices via a web-based App. The tools are all managed by a HQ Platform.

Our core solutions Sales Assist, Omnichannel and Clienteling give staff instant access to product information and live availability, enriched digital content, clients’ profiles and personalised wish lists, through to purchasing capabilities. Additional add-ons such as AI-driven Styling Suggestions, Store and Customer Communications and Advanced Analytics provide added value and help transform stores into a fully integrated ecosystem.

The use of this technology also opens the black box of in-store data, so that retailers can understand more about the customer's journey and can define what actions contribute to a sale by revealing customer behaviours, staff performance and product funnels.

Clients like Nike, Holland&Barrett and Benetton have adopted digital tools in their stores, seeing an increase in conversion, loyalty and units per transaction (UPT). On average they experience a sales uplift of 8% and 5x ROI.

Mercaux Resources

Webinars Brochures Whitepaper

Retail Reimagined: How to capture in-store customer behaviour data and leverage it to accelerate recovery from the COVID-19 from Mercaux on Vimeo.

Watch Now for free

Mercaux Brochures Download Brochure

Acceleration in Digital Innovation: Panel Discussion Get Your Free Copy

Mercaux Customers

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Alternatives of Mercaux

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Mercaux FAQs

What apps do Mercaux integrate with?

Mercaux integrates with various apps:

Sap
Salesforce

What are the top 5 features for Mercaux?

The top 5 features for Mercaux are:

Email Integration
Inventory Management
Appointment Management
Data Security
Inventory control

What type of customer support is available from Mercaux?

The available support which Mercaux provides is:

Email
Training

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