What is Mercaux?

Mercaux helps brands on their digital transformation journey and provides a consistent and seamless omnichannel shopping experience for their customers across all online and offline channels.

Mercaux Starting Price

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Mercaux Screenshots

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Key Features of Mercaux

  • Email Integration
  • Inventory Management
  • Appointment Management
  • Data Security
  • Inventory control
  • Data Imports/Exports
  • Stock Management
  • Barcode Scanning
  • Transaction Processing
  • SMS Integration
  • Inventory Tracking
  • Multi-Location
  • POS Integration
  • Activity Tracking
  • Analytics
  • Analytical Reports
  • Data Analysis Tools
  • Customer Account Profiles
  • Touch Screen
  • Shopping Cart
  • Data Analysis
  • Mobile Access
  • Materials Management
  • Conversion Tracking
  • Customer Purchase History
  • Appointment Scheduling
  • CRM integration
  • Data Integration
  • Reporting/Analytics
  • Retail POS
  • Multi-Store
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Mercaux Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Hybrid

  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

Language Support

  • Chinese
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Thai

Mercaux Categories on SoftwareSuggest

Company Details

Company Name :

Mercaux

Headquarter :

London

Website :

Visit Website

Full Address :

c/o WeWork 5 Merchant Square Paddington, London W2 1AY

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Mercaux Description

Mercaux becomes the ‘backbone’ for the brand's digital transformation journey. We bring together the best of digital and physical retail and help retailers deliver unique omnichannel customer service.

We provide stores with the best digital tools to serve and sell smarter, faster and more efficient across the customer journey. The solutions are used by Sales Associates through a tablet-based app or self-served by shoppers using touch screen kiosks or their own devices via a web-based App. The tools are all managed by a HQ Platform.

Our core solutions Sales Assist, Omnichannel and Clienteling give staff instant access to product information and live availability, enriched digital content, clients’ profiles and personalised wish lists, through to purchasing capabilities. Additional add-ons such as AI-driven Styling Suggestions, Store and Customer Communications and Advanced Analytics provide added value and help transform stores into a fully integrated ecosystem.

The use of this technology also opens the black box of in-store data, so that retailers can understand more about the customer's journey and can define what actions contribute to a sale by revealing customer behaviours, staff performance and product funnels.

Clients like Nike, Holland&Barrett and Benetton have adopted digital tools in their stores, seeing an increase in conversion, loyalty and units per transaction (UPT). On average they experience a sales uplift of 8% and 5x ROI.

Resources

Acceleration in Digital Innovation: Panel Discussion Get Your Free Copy

Mercaux Customers

Mercaux Customers

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Integrations

Sap, Salesforce

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Mercaux FAQs

What apps do Mercaux integrate with?

Mercaux integrates with various apps:

  • Sap
  • Salesforce

What are the top 5 features for Mercaux?

The top 5 features for Mercaux are:

  • Email Integration
  • Inventory Management
  • Appointment Management
  • Data Security
  • Inventory control
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