mHelpDesk

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What is mHelpDesk?

mHelpDesk is the best solution for contact management. Helps to small business to manage their contacts of customer's, staff and teams. It also keeps the record of employee directory, contact, follow-ups, communication history, and more.

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mHelpDesk Starting Price

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mHelpDesk Screenshots

Key Features of mHelpDesk

Here are the powerful features that make mHelpDesk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Contact Management Software CRM Software Field Service Management Software Computer Repair Shop Software HVAC Software

A/B Testing
Activity Tracking
Analytics/ROI Tracking
Appointment Management
Calendar/Reminder System
Call Management
Campaign Management
Channel Management
Contact Database
Contact History
Contact import and export
Contact Import/Export
Contact Management
Contract Management
Customer DataBase
Customer Pipeline
Data Capture and Transfer
Data Entry
Data Entry Verification
Data Extraction
Data Verification
Design Templates
Drip Campaigns
Email Marketing
Form Builder
Group Management
Image Editor
Interaction Tracking
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Enrichment
Lead Management
Lead Notifications
Lead Nurturing
Lead Scoring
Lead Segmentation
Meeting Management
Notes Management
Opportunity Management
Performance Metrics
Pipeline Management
Project Management
Prospecting Tools
Referral Tracking
Remote Capture
Sales pipeline management
Search / Filter
Search Marketing
Search/Filter
Segmentation
Shared Contacts
Social Marketing
Social Media Metrics
Source Tracking
Task Management
Team Chat
Website Visitor Tracking

1-click installationWorks with GoogleApps
A/B Testing
Access control
Access Controls/Permissions
Access Monitoring
Account Alerts
Account Based Marketing
Account Management
Accounting
Accounting Integration
Accounts payable
Accounts Receivable
Action Item Tracking
Actionable Segmentation Enhancements
Actionable Telematics
Activity Tracking
Ad hoc Analysis
Ad hoc Query
Ad Hoc Reports
Advertising Campaigns
Advocate Management
AI Recommendations
Alerts / Escalation
Allocation
Alumni Management
Analytics
Analytics/ROI Tracking
Annotations
Application Management
Appointment Management
Appointment Reminders
Approval Process Control
Approval Workflow
Archiving
Archiving & Retention
Assessment Generation
Asset Management
Assignment Management
Assisted Living
Attendance management
Attendance Tracking
Attendee Management
Audience Segmentation
Audience Targeting
Audio Content
Auto Dialer
Auto-Responders
Automated Publishing
Automated Quoting
Automated Routing
Automated Scheduling
Automatic Formatting
Automatic Player Updates
Automatic Re-ordering
Automation Templates Enhancements
Automotive Calculated Insights
Automotive Data Bundle
Automotive Loan and Lease Console
Background Screening
Backorder Management
Bank Reconciliation
Barcode / Ticket Scanning
Barcode Scanning
Barcoding / RFID
Benchmarking
Bill Audit
Bill Database
Bill Importing
Billable & Non-Billable Hours
Billing & Invoicing
Billing Inquiry Manager
Billing Portal
Blended Call Center
Box Office Management
Budgeting & Forecasting
Business Card/Badge Scanning
Business Process Automation
Calendar Management
Calendar Sync
Call Center Management
Call List Management
Call Logging
Call Management
Call Monitoring
Call Parking
Call Recording
Call Reporting
Call Scripting
Call Sharing
Campaign Analysis
Campaign Management
Campaign Personalization
Campaign Segmentation
CAN SPAM Compliance
Candidate Tracking
Canned Responses
Capacity Planning
Capture Leads from Twitter/Facebooks
Case Management
Case Notes
Catalog Management
Cataloging/Categorization
Centralized Inbox
Channel Management
Chapter Management
Check-In Manager
Claims Management
Claims Processing
Class Management
Clean Energy Program Management
Client / Property Matching
Client database
Client Management
Client Portal
Client Tracking
Client/Property Matching
Cloud Computing
Cold calling
Collaboration
Collaborative Writing
Collections Management
Comment Moderation
Commission management
Committee Management
Communication Management
Communication Tracking
Community Management
Complaint Monitoring
Completion Tracking
Compliance Tracking
Concessions Management
Conferences/Conventions
Connected Vehicle Visualization
Consent Management
Contact Database
Contact Discovery
Contact Import/Export
Contact Management
Contact Manager
Content analytics
Content Management
Content marketing
Content repository
Content Scheduling
Content Syndication
Contextual Targeting
Contingency Billing
Contract Management
Contribution Tracking
Conversion Tracking
Cost Tracking
Create Subtasks
CRM
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Customer Advocacy
Customer Communications Management
Customer DataBase
Customer Management
Customer Profiles
Customer Review Platform
Customer Segmentation
Customer Service Analytics
Customer Support
Customer Support Tracking
Customer Surveys
Customer Targeting
Customizable Branding
Customizable CTAs
Customizable Dashboard
Customizable invoices
Customizable Templates
Customization
Dashboard
Data Analysis
Data Enrichment
Data Extraction
Data Integration
Data Management
Data Mapping
Data Modeling
Data Security
Data Source Connectors
Data Source Integrations
Data Visualization
Deal Management
Delivery Management
Demographic Data
Dependency Management
Deployment Management
Developer API
Digital Asset Management
Discount Management
Discussion Boards
Distributed Call Recording
Distribution Management
Distributor Management
Document Assembly
Document Indexing
Document Management
Document Retention
Document Storage
Donor Management
Donor Targeting
Drag & Drop
Drill Down
Drip Campaigns
Due date tracking
Dues Management
Dunning Management
Dynamic content
E-forms
Einstein Copilot
eLearning Authoring Tools
Election Management
Electronic Signature
Email Integration
Email Marketing
Email Marketing / SMS Marketing
Email Response Control
Email Templates
Employee Database
Employee Management
EMR/EHR
Energy Price Analysis
Engagement Monitoring
Enhanced Local Listings
Enterprise Asset Management
Enterprise Sales Management Enhancements
ERP
Escalation Management
Estimates & Invoices
Event Management
Event Triggered Actions
Event Triggered Email
Event-Based Notifications
Expense Management
Expense Tracking
Experience Management
Facility Scheduling
Feedback Collection
Field Sales Management
Field service management
File Sharing
Financial CRM
Financial Engagement
Financial Management
Financial Reporting
Fixed Asset Management
Food & Beverage Management
Forecasting
Form Builder
Forms Management
Full Text Search
Functions / Calculations
Fundraising Management
Gamification
GDPR Compliance
General Admission
Geo Targeting
Gift Card Management
Goal Tracking
Goals / Quota Management
Group Posting
Group Scheduling
Healthcare CRM
Help Desk
Home Health Enhancements
Hourly billing
Household Tracking
HR Management
Image Editor
Image Library
Import / Export Management
Inbound Call Center
Inbound Reporting
Incident Management
Influence Tracking
Initial Assessments
Inquiry Management
Instant Retrieval
Insurance Rating
Interaction Tracking
Interactive
Interactive Voice Response
Internal Chat Integration
Internal HR
Interoperability Enhancements
Interview Management
Interview Scheduling
Inventory Management
Invoice
Invoice Management
Invoice Processing
Issue Auditing
IT Asset Management
IVR / Voice Recognition
Job Board Posting
Job Scheduling
Jobs Board
Kanban Board
Key Performance Indicators
Kiosk Ticketing
Kitting
Knowledge Base
Knowledge Base Management
Knowledge Library
Knowledge Management
KPIs
Landing Pages
Landing Pages/Web Forms
Law Firms
Law Practice Management
Lead Capture
Lead Database Integration
Lead Distribution
Lead Enrichment
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Scoring
Lead Segmentation
Legal Case Management
Legal CRM
Life Sciences
List Management
Live Chat
Load Forecasting
Loan Origination
Loyalty Program
Mailing list management
Maintenance Management
Maintenance Scheduling
Manage Quotations
Manage Tasks
Manual Dialer
Manufacturing CRM
Mapping
Marketing Analytics
Marketing Automation
Marketing Automation Integration
Marketing Collateral
Marketing Management
Marketing Reports
Mass Email
Media Library
Medical History Records
Meeting Management
Member Communities
Member Database
Member Directory
Member Management
Member Portal
Member types
Membership Database
Membership Management
Membership Renewals
MES
Meter Tracking
Mobile Access
Mobile App
Mobile Optimized Emails
Mobile Payments
Mobile Ticketing
Mobile Time Tracking
Mortgage and Loans
Mortgage CRM
MRP
Multi-Account Management
Multi-Campaign
Multi-Channel Communication
Multi-Country
Multi-Currency
Multi-Facility
Multi-Location
Multi-Provider Practice
Multi-Screen Support
Multi-Site Management
Multi-Store Management
Multiple Billing Rates
Multiple Site Management
Network Monitoring
Offline Access
Offline Form
Offline Time Tracking
OLAP
Omnichannel Communication
On-Demand (SaaS)
Onboarding
Online Booking
Online Calendar
Online Giving
Online invoicing
Online Payment Processing
Online payments
Online Registration
Online Reviews
Online Store
Online Ticketing
Onsite Ticketing
Opportunity Management
Order Entry
Order Management
Order Tracking
Outbound Call Center
Outbound Reporting
Pageview Tracking
Partner Cloud (VAR or Service Provider)
Patient Communications
Patient Management
Payment Processing
Payroll Management
Performance Management
Performance Metrics
Personalization
Pharma CRM
Pharmaceutical and Biotech
Phone & Video Calls
Physician Management
PIA / DPIA
Pipeline Management
Pledge Management
Plug-And-Play Integration
Point of Sale (POS)
Policy Management
Political Advocacy
Post Management
Post Scheduling
Predictive Analytics
Predictive Dialer
Presales
Pricing Management
Print-at-Home
Private Cloud
Private Dashboards
Private Equity
Proactive Chat
Process Mapping
Process Modeling & Designing
Product Catalog
Product configurator
Product Database
Products & Price Books
Profitability Analysis
Program Management
Progress Tracking
Progressive Dialer
Project Accounting
Project billing
Project Management
Promotion Transfer
Promotions Management
Prompt Builder
Property Alerts
Property Database
Proposal Generation
Proposal Management
Prospecting Tools
Public Dashboards
Purchase Order Management
Purchasing
Quality Control
Quality Management
Queue Management
Quote Management
Quotes / Proposals
Quotes/Estimates
Quotes/Proposals
Real Time Analytics
Real-time Chat
Receipt Management
Recommendation Engine
Recording Bookmarking
Recruiting Firms
Recruitment Management
Recurring Appointments
Recurring Billing
Recurring Giving
Recurring Issues
Recurring/Subscription Billing
Reference Checking
Referral Source Tracking
Referral Tracking
Reimbursement Management
Relationship Tracking
Remote Display Management
Remote Document Access
Report Export
Reporting & statistics
Reporting/Analytics
Reservations Management
Resource Management
Response Management
Restaurant POS
Resume Parsing
Resume Search
Retail POS
Returns Management
Review Monitoring
Reviews Management
RFP Management
Ringless Voicemail Drop
Risk Management
Room Block Management
Rules-Based Workflow
Safety Management
Sales
Sales Agreement Enhancements
Sales Dashboards & Reports
Sales Force Automation
Sales Forecasting
Sales Intelligence
Sales Management
Sales pipeline management
Sales Pipeline Tracking
Sales Quotes
Sales Reports
Sales Tracking
Scheduled / Automated Reports
Scheduling
Scheduling & Appointments
Scorecards
Screen Sharing
Search
Search Marketing
Search/Filter
Season Tickets
Segmentation
Self Service Portal
Sensitive Data Identification
Sentiment Analysis
SEO Management
Service History Tracking
Service Level Agreement (SLA) Management
Shared Contacts
Shipping Management
Single Provider Practice
Small Group Management
Social CRM
Social Marketing
Social Media Integration
Social media management
Social Media Metrics
Social Media Monitoring
Social Media Promotion
Solution Management
Source Tracking
Special Order Management
Spend Control
Staff Management
Strategic Planning
Subscriber Management
Supplier and Purchase Order Management
Supplier Management
Supply Chain Management
Survey Management
Surveys & Feedback
Target Account Identification
Task Management
Tax Calculator
Tax Forms
Tax Management
Team Assignments
Team Management
TeamChat
Telemarketing Management
Template Management
Templates
Territory Management
Text Editing
Text Editor
Text Messaging
Third Party Integration
Third party integrations
Ticket Brokering
Ticket/Issue Tracking
Ticketing
Time & Expense Tracking
Time Management
Time on Site Tracking
Time Planning
Time Tracking
TMF API Enhancements
Traceability
Tradesman Job Management
Training Management
Transaction Dispute Management Enhancements
Transportation Dispatch
Treatment Plans
Trend / Problem Indicators
Trend Analysis
Trust Accounting
User Interaction Tracking
Vendor Management
Version Control
Video Content
VIN Lookup
VIP & Discount Tickets
Visitor Identification
Visual Analytics
Visual Editor
Voice & Data Integration
VoIP
Volunteer Management
Warehouse Management
Web Forms
Website Management
Website Personalization
Website Visitor Tracking
Widgets
Work order management
Workflow Automation
Workflow Configuration
Workflow Management
WYSIWYG Email Editor
WYSIWYG Rich Text Editing

3D Imagery
3PL Management
Abbreviation Detection
Account Management
Accounts payable
Accounts Receivable
ACH Check Transactions
ACH Payment Processing
Activity / News Feed
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Analytics
App Management
Appointment Management
Approval Process Control
Archiving & Retention
Asset Lifecycle Management
Asset Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Automated Quoting
Automated Scheduling
Automatic Time Capture
Backorder Management
Barcode Scanner
Barcode Scanning
Barcoded Garments
Barcoding / RFID
Bid Management
Big Data Analytics
Billable & Non-Billable Hours
Billing & Invoicing
Bills of Material
Boat Maintenance
Budgeting & Forecasting
Business Financing
Business Operations
Business Phone
Cable
Calendar Management
Calibration Management
Call Answering
Call Center Management
Capacity Planning
Cash Management
Catalog Management
Change Orders
Charting
Chat / Messaging
Check-in / Check-out
Checklists & Inspections
Chemical Readings
Client Hub
Client Management
Client Manager
CMMS
Code Maintenance
Collaboration
Collections Management
Color Coding
Commercial / Industrial
Commercial Properties
Complaint Management
Compliance Management
Computer Aided Dispatch
Condition Monitoring
Configuration Management
Connectivity Management
Conquer Coaching
Construction Breakdowns
Consumer Financing
Contact Database
Contact Management
Content Management
Contextual Targeting
Contingency Billing
Contract Management
Contractor Database
Contractor Management
Corrective / Preventive Actions
Corrective and Preventive Actions (CAPA)
Cost Accounting
Cost Database
Cost Tracking
Cost-to-Completion Tracking
Credit Card Processing
CRM
Cross Docking
Customer Accounts
Customer Activity Tracking
Customer Communications
Customer DataBase
Customer Management
Customer Portal
Customer Service
Customer Service History
Customizable Branding
Customizable invoices
Customized Workflows
Dashboard
Data Analysis Tools
Data Capture and Transfer
Data Collection
Data Entry
Data Format Translation
Data Management
Data Verification
Debit Card Support
Depreciation Tracking
Device management
Device Targeting
Digital Payments
Discount Management
Dispatch Management
Disposal Tracking
Distributed Capture
Document Imaging
Document Indexing
Document Management
Drag & Drop
Driver Management
Duplicate Detection
Electrical Contractor
Electronic Forms
Electronic Signature
Eligibility Verification
Email Marketing
Emergency Dispatch
Employee Lifecycle Management
Employee Management
Employee Scheduling
Employee Time Tracking
Employee Tracking
Enhanced Reporting
Environmental Compliance
Environmental Management
Environmental Risk Assessment
Equipment Maintenance
Equipment Management
Equipment Tracking
Escalation Management
Estimate management
Event Management
Expense Cards
Facility Management
Facility Scheduling
FDA Compliance
Field Force Automation
Field Sales Management
Field service management
File Management
File Sharing
Financial Management
Fixed Asset Management
Fleet Management
For Courier Services
For Field Service
For Healthcare
For Healthcare Facilities
For Manufacturers
For Restaurants
For Sales
Forecasting
Forms Automation
Forms Management
Fuel Tracking
Full Text Search
Garage Door
General Ledger
Geo Targeting
GPS tracking
Groundskeeping
Harvest Management
HIPAA Compliance
Hourly Employee Tracking
HVAC
HVAC Estimating
Image Entry
Image Exporting
Image Management
Incident Management
Incident Reporting
Industrial Safety Management
Injury Reporting
Inspection Management
Intelligent Dispatching
Internet Mapping
Interoperability
Inventory control
Inventory Management
Inventory Tracking
Investigation Management
Invoice Management
Invoice Processing
Invoicing and Follow-ups
Irrigation Tracking
ISO Compliance
Issue Auditing
Issue Management
Issue Scheduling
IT Asset Management
Job Costing
Job Forms
Job Management
Job Scheduling
Job tracking
Key & Lock Management
Knowledge Base
Knowledge Management
Labeling
Labor Projection
Labor Rates
Landscape Design
Lead Management
Live Chat
Location Intelligence
Location Tracking
Logistics Management
Maintenance History
Maintenance Management
Maintenance Scheduling
Maintenance Tracking
Map Creation
Map Sharing
Maritime Crew Management
Marketing Management
Material Management
Medication Database
Member Portal
Merchandise Management
Messaging
Meter Management
Metered Billing
Mileage Tracking
Mobile Access
Mobile App
Mobile Applications
Mobile Notifications
Mobile Payments
Mobile Screen Support
Mobile Survey
Mobile Time Tracking
Move In / Move Out
MSDS
Multi-Currency
Multi-Language
Multi-Location
Multiple Alarm Queues
Multiple Data Sources
Natural Gas
Newsletter Management
Non-Metered Billing
Notification Scheduling
Occupational Health Management
Offline Response Collection
On My Way Texts
Online Booking
Online invoicing
Online Payment Processing
Online payments
Order Entry
Order Fulfillment
Order Management
Order Tracking
OSHA Compliance
OSHA Recordkeeping
Parts Inventory Management
Parts Management
Patient Intake
Payment Collection in the Field
Payment Processing
Payroll Management
Penalty / Cut-Off Processing
Percent-Complete Tracking
Performance Appraisal
Performance Management
Performance Metrics
Pest Activity Tracking
Pesticide Usage Tracking
Photo Capture
Photos In Reports
Pipeline Management
Plant Database
Plumbing
Portfolio Management
POS Transactions
Predictive Maintenance
Preventive Maintenance
Preventive Maintenance Scheduling
Pricing Management
Print on Site
Privacy Options
Process/Workflow Automation
Product configurator
Product Registration
Production Cost Tracking
Production Tracking
Project Management
Property Layouts
Proposal Generation
Prototyping
Purchase Order Management
Purchasing
Push Notifications
QR Codes
Quality Control
Question Branching
Queue Management
Quote Management
Quotes / Estimates
Quotes / Proposals
Quoting and Follow-ups
Real Time Tracking
Receipt Printing
Receiving/Putaway Management
Recruiting Management
Recurring Appointments
Recurring Billing
Recurring Issues
Recurring Orders
Recurring/Subscription Billing
Referral Tracking
Release Management
Reminders
Remote Access
Remote Capture
Remote Document Access
Remote Systems Monitoring
Repair Management
Repair Tracking
Report Templates
Reporting
Reporting & statistics
Reporting and Analytics
Reporting/Analytics
Reservations
Residential Properties
Resource Management
Retail POS
Returns Management
Review Management
Risk Alerts
Risk Assessment
Risk Management
Room Scheduling
Route Costing
Routing
Rules-Based Workflow
Safety Risk Assessment
Salaried Employee Tracking
Sales Proposal
Schedule Distribution
Scheduling
Scheduling and Dispatching
Screen Sharing
Self Service Portal
Service Catalog
Service Dispatch
Service History
Service History Tracking
Service Management
Service Plans
Service Reporting
Service Request Management
Session Recording
Shift Swapping
Shipping Management
Signature Capture
Site Intercept Survey
Skills & Competencies
Skills Tracking
Skip Logic
Smart Scheduling
Social Sharing
Space Planning
Spatial Analysis
Special Order Management
Speech Recognition
Storage Management
Subcontractor Management
Supplier Management
Supports Audio / Images / Video
Surveys & Feedback
Task Management
Tax Calculator
Technician Management
Territory Management
Text Editing
Ticket Management
Time & Attendance
Time & Expense Tracking
Time / Task Reporting
Time and Expense
Time Clock
Time Tracking
Timesheet Management
Tire Management
To-Do List
Traceability
Tradesman Job Management
Training Management
Transportation Dispatch
Transportation Management
Trip Logs
Variable Workforce
Vegetation Mapping
Vehicle Information
Vehicle Management
Vehicle Tracking
Vendor Management
Version Control
Video Streaming
VIN Lookup
Violation History
Visual Notifications
Visual Price Book
Visualization
Warranty Management
Warranty Tracking
Waste Management
Work Hour Tracking
Work order management
Workforce Management

AI Development
Automatic License Plate Recognition (ALPR)
Barcodes/Labels
Billing & Invoicing
Computer Vision
CRM
Data Annotation
Data Labeling
Fleet Management
Gun Detection
Image Annotation
Intake Forms
Inventory Management
Machine Learning
Point of Sale (POS)
Repair Tickets
Vessel Tracking
Video Analytics
Video Annotation

Bill Database
Billing & Invoicing
Change Orders
Commercial Properties
Commercial/Industrial
Contract Management
Cost Database
Customer DataBase
Data Import / Export
Dispatch Management
Electronic Signature
Equipment Maintenance
Facility Scheduling
Financing Management
Inventory control
Job Management
Labor Rates
Maintenance Scheduling
Mobile Access
Overhead Costs Estimating
Prebuilt Assembly
Quotes / Estimates
Quotes/Proposals
Residential Properties
Routing
Scheduling
Service History Tracking
Takeoff
Technician Management
Work order management

mHelpDesk Specifications

Get a closer look at the technical specifications and system requirements for mHelpDesk. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly

Accessibility :

Customization

Mobile Support

Desktop Platforms :

Web app

Mobile Platforms :

Android

iOS

mHelpDesk App

Language Support :

English

Business :

Freelancers

StartUps

SMBs

Available Support :

Phone

Live Support

Training

Tickets

mHelpDesk Categories on SoftwareSuggest :

CRM Software Field Service Management Software Computer Repair Shop Software HVAC Software Landscaping Software HVAC Estimating Software

Company Details :

Company Name : mHelpDesk

Headquarter :

Website : Visit Website

Full Address : 3060 Williams Dr, Suite 510 Fairfax, VA 22031 USA

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