Overall Microsoft Outlook Reviews

Here's an unbiased review of Microsoft Outlook. Discover how Microsoft Outlook users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.8/5

Based on 19 Reviews

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Feature 4.8

Feature

Out of 5

Ease of use 4.7

Ease of use

Out of 5

Value for money 4.9

Value for money

Out of 5

Customer support 4.7

Customer support

Out of 5

Likelihood to recommend 76.7%

Likelihood to recommend

Out of 100%

Microsoft Outlook Pros and Cons

"Coming from Lotus Notes, I was instantly in love with Outlook. I love its clean and simple interface."

"The ease of use in using emails. The tools that I need for making emails, organizing the emails, and accessing my contacts. Saves a lot of time and effort. Also in managing my schedules."

"Multiserver support, beautiful features, and easy to use."

"Outlook for Mac is not as good as it is for Windows. Thats understandable, but I hope things improve in the future."

"So far for me, it has been almost perfect. I cant see anything yet that needs to improve."

"RMS integration needs improvement with third-party applications."

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Showing 19 out of 19 Reviews

Hear directly from customers who have used Microsoft Outlook. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Shayan S.

Manager

Used the software for : Less than 6 months (Daily)

Company Size :11-50 employees

4.0

Apr 25, 2023

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Review Source: Organic

My personal reveiw on microsoft out look

As a whole, if you want software for personal use, it's up to you to choose between it and Gmail. However, if you need it for professional use, there is no software better than Outlook.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Microsoft Outlook After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Microsoft Outlook?

Coming from Lotus Notes, I was instantly in love with Outlook. I love its clean and simple interface.

What do you dislike about Microsoft Outlook?

Outlook for Mac is not as good as it is for Windows. Thats understandable, but I hope things improve in the future.

What features is Microsoft Outlook currently missing?

No

What other products like Microsoft Outlook have you used or evaluated?

No

Janet R.

Account Manager

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

5.0

Sep 01, 2022

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Review Source: Organic

The software I use in accessing my email and managing my schedules in calendar.

I use Microsoft Outlook to access my company email. It's straightforward to use every day at work. However, it has a lot of tools that I need, not just for my email but also for managing my schedule using the calendar.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Microsoft Outlook Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Microsoft Outlook After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Microsoft Outlook?

The ease of use in using emails. The tools that I need for making emails, organizing the emails, and accessing my contacts. Saves a lot of time and effort. Also in managing my schedules.

What do you dislike about Microsoft Outlook?

So far for me, it has been almost perfect. I cant see anything yet that needs to improve.

What features is Microsoft Outlook currently missing?

For me, its very good.

What other products like Microsoft Outlook have you used or evaluated?

none

How Microsoft Outlook is better/different from its competitors?

not applicable

Rajesh K.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 09, 2021

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Review Source: Organic

Outlook is perfect email client for all email systems

Outlook is always popular for all sorts of email systems and is also user-friendly. Outlook has great functionality to send and receive messages.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Microsoft Outlook Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Microsoft Outlook After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Microsoft Outlook?

Multiserver support, beautiful features, and easy to use.

What do you dislike about Microsoft Outlook?

RMS integration needs improvement with third-party applications.

Do you think Microsoft Outlook delivers value for the money spent?

Yes

Are you satisfied with Microsoft Outlook features?

Yes

Did implimentation of Microsoft Outlook was easy?

Yes

What features is Microsoft Outlook currently missing?

Out of office with Google sync tool

What other products like Microsoft Outlook have you used or evaluated?

Zimbda, lotus note, live mail, express

How Microsoft Outlook is better/different from its competitors?

Most popular and multi sever support

BOOPATHI E.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 28, 2021

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Review Source: Organic

Microsoft Outlook Software

Microsoft Outlook is one of the best software on the internet. It is user-friendly, making it easy to send and review emails. Microsoft Outlook is a product of Microsoft. It offers wonderful backgrounds and themes for users and also helps with typing using a dictionary.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Microsoft Outlook IOS App Experience

1 2 3 4 5 6 7 8 9 10

Microsoft Outlook After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Microsoft Outlook?

Microsoft Outlook is a user-friendly software which helps users send mails across the world. It also provides a proper dictionary for spell checking, and unwanted mails are moved to the spam folder.

What do you dislike about Microsoft Outlook?

Microsoft Outlook does not provide more space.

Do you think Microsoft Outlook delivers value for the money spent?

Yes

Are you satisfied with Microsoft Outlook features?

Yes

Did implimentation of Microsoft Outlook was easy?

Not Sure

What features is Microsoft Outlook currently missing?

Background need to improve

What other products like Microsoft Outlook have you used or evaluated?

Gmail

How Microsoft Outlook is better/different from its competitors?

Yes

kapil

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 18, 2021

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Microsoft Outlook

Outlook has been really helpful in keeping my work more organized, especially now that I am working from home. The scheduler is a great feature. I'm glad.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Microsoft Outlook Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Microsoft Outlook After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Microsoft Outlook?

The text is grammatically correct as is: "The scheduler is a good feature.

What do you dislike about Microsoft Outlook?

The mobile app has crashed a few times already.

Do you think Microsoft Outlook delivers value for the money spent?

Yes

Are you satisfied with Microsoft Outlook features?

Yes

Did implimentation of Microsoft Outlook was easy?

Yes

What features is Microsoft Outlook currently missing?

No

Dama D.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 18, 2020

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Review Source: Organic

Microsoft Outlook

Microsoft Outlook is one of the most sophisticated inboxes for official purposes. It is a very well-organized platform and provides its users with a greater level of customization. It supports the creation of folders and will automatically redirect incoming mails to those folders based on the sender's email ID or specific keywords. Outlook will work even without the internet to check older mails. It supports notifying users if new mail arrives or if any meeting is scheduled. It can prioritize tickets. Moreover, it is very smart and user-friendly. Users can move their inbox to a new machine or the same machine by saving the data into a PST file. It even works with portable devices like mobile phones, iPads, or even IoT devices.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Microsoft Outlook Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Microsoft Outlook After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Microsoft Outlook?

Everything is very impressive.

What do you dislike about Microsoft Outlook?

Lack of ease while restoring using a PST file.

Do you think Microsoft Outlook delivers value for the money spent?

Yes

Are you satisfied with Microsoft Outlook features?

Yes

Did implimentation of Microsoft Outlook was easy?

Yes

What features is Microsoft Outlook currently missing?

Backup and restore process using PST file should be implemented using its native software.

What other products like Microsoft Outlook have you used or evaluated?

Outlook 365

How Microsoft Outlook is better/different from its competitors?

Microsoft Outlook always win from its competitors and moreover other competitors will always copy features from it.

Vipul M.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Oct 26, 2020

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OUTLOOK Review

Outlook is good and easy to use. The rules feature is very good, and I can manage all the emails with all the folders.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Microsoft Outlook Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Microsoft Outlook After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Microsoft Outlook?

Sure, please provide the text you would like me to review.

What do you dislike about Microsoft Outlook?

Look.

Do you think Microsoft Outlook delivers value for the money spent?

Yes

Are you satisfied with Microsoft Outlook features?

Yes

Did implimentation of Microsoft Outlook was easy?

Yes

What features is Microsoft Outlook currently missing?

Hanging problem sometime

What other products like Microsoft Outlook have you used or evaluated?

Mails gmail yahoo

How Microsoft Outlook is better/different from its competitors?

Rules applied make it good

Lalit S.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Oct 26, 2020

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Review Source: Organic

Good software

It's good software. Very user-friendly. Highly recommended for everyone. Use it. Mailing is easy, and recalling is as well. Intellisense is a must.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Microsoft Outlook Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Microsoft Outlook After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Microsoft Outlook?

Sure, please provide the text you would like me to review.

What do you dislike about Microsoft Outlook?

New message button sometimes responds late.

Do you think Microsoft Outlook delivers value for the money spent?

Yes

Are you satisfied with Microsoft Outlook features?

Yes

Did implimentation of Microsoft Outlook was easy?

Not Sure

What features is Microsoft Outlook currently missing?

There should be Spam and Junk features for suspicious mails.

What other products like Microsoft Outlook have you used or evaluated?

Microsoft Teams

Geomon

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 21, 2020

Verified via Business email.

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Review Source: Organic

Perfect for professional

Outlook.com offers unlimited storage, excellent inbox organizational tools, and complete SkyDrive integration. It doesn't serve personalized ads, and it's all wrapped up in a simple, easy-to-use interface. Customization options are few, and the default social-media integration settings are overwhelming.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Microsoft Outlook Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Microsoft Outlook After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Microsoft Outlook?

Unlimited storage was a highly recommended feature. We can use backup data live.

What do you dislike about Microsoft Outlook?

Ease of access must be improved. I know there are privacy requirements. Still, we can improve a little bit of ease in access.

Do you think Microsoft Outlook delivers value for the money spent?

Yes

Are you satisfied with Microsoft Outlook features?

Yes

Did implimentation of Microsoft Outlook was easy?

Not Sure

What features is Microsoft Outlook currently missing?

Improved mobile app features

What other products like Microsoft Outlook have you used or evaluated?

Microsoft office

How Microsoft Outlook is better/different from its competitors?

Storage space is awsome

Rajendra G.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 07, 2020

Verified via Business email.

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Review Source: Organic

Easy to manage business Emails

It's very easy to use. With Outlook, I can easily manage my emails by grouping them. Additionally, in Outlook, we can create groups of email IDs, such as vendor groups, buyers, and sellers, so that broadcasting any information to them is easily managed.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Microsoft Outlook Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Microsoft Outlook After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Microsoft Outlook?

Creating groups of mail IDs and Outlook calendars for scheduling.

What do you dislike about Microsoft Outlook?

While searching for old emails, sometimes it wasnt proper, so I think it can be improved.

Do you think Microsoft Outlook delivers value for the money spent?

Yes

Are you satisfied with Microsoft Outlook features?

Yes

Did implimentation of Microsoft Outlook was easy?

Yes

What features is Microsoft Outlook currently missing?

No, as of now I don't think so. It may be because whatever i want for my business i found within it

What other products like Microsoft Outlook have you used or evaluated?

Icewrap mailing

How Microsoft Outlook is better/different from its competitors?

Its user friendly compare to other comptitors.

Yasseen T.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 31, 2020

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Review Source: Organic

The best email client ever

Microsoft Outlook is one of the best email clients out there. It has easy sign-in and provides a pool of features and functionality, from multiple signatures to document viewing inside the application, and even has support on multiple devices like Windows, Mac, Android, and iOS.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 0

Value for money

Out of 5

Customer support 0

Customer support

Out of 5

Microsoft Outlook IOS App Experience

1 2 3 4 5 6 7 8 9 10

Microsoft Outlook After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Microsoft Outlook?

It signs in very easily compared to other clients, especially since it’s seamless if the email provider is Outlook.

What do you dislike about Microsoft Outlook?

Nothing really can be improved other than a few features to be imported from the desktop version to the mobile version.

Do you think Microsoft Outlook delivers value for the money spent?

Yes

Are you satisfied with Microsoft Outlook features?

Yes

Did implimentation of Microsoft Outlook was easy?

Not Sure

What features is Microsoft Outlook currently missing?

Nope

Adnan A.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 14, 2020

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Microsoft Outlook review

I have been using Microsoft Outlook for more than 13 years since I started my professional life. It is the only email client I use. It is a powerful client that offers excellent storage and emailing facilities. My organization has purchased cloud storage, so I never have to worry about storage issues on my hard drive.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Microsoft Outlook Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Microsoft Outlook After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Microsoft Outlook?

It is agile, trustworthy, and offers multiple options. It comprises all the options that should be present in an emailing client.

What do you dislike about Microsoft Outlook?

The pictures get distorted whenever I use them in the email, and I dont see an option to fix this issue.

Do you think Microsoft Outlook delivers value for the money spent?

Yes

Are you satisfied with Microsoft Outlook features?

Yes

Did implimentation of Microsoft Outlook was easy?

Not Sure

What features is Microsoft Outlook currently missing?

Picture compression issue should be fixed

How Microsoft Outlook is better/different from its competitors?

Far ahead of the competitors by offering all in one solution

Rahul P.

SharePoint Developer

Used the software for : More than 1 year

Company Size :51-200 employees

5.0

Jul 07, 2020

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Review Source: Organic

Full review of Microsoft outlook

Overall, the experience is good. There is still competition from services like Gmail and others, but Microsoft Outlook is very user-friendly. It also allows you to easily integrate with other third-party software.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Microsoft Outlook?

Instant access is now online, so it is very easy to keep track of your emails.

What do you dislike about Microsoft Outlook?

The performance issue sometimes responds very slowly, which is kind of annoying.

Rishibha

HR recruiter

Used the software for : More than 1 year

Company Size :501-1000 employees

5.0

Jul 07, 2020

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Best email app at work

Amazing service; it integrates with Teams, Skype, and many meeting apps. The calendar feature is amazing. Setting up meetings is very easy, and the GUI is awesome. I will recommend this to all my friends in other companies.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Microsoft Outlook?

The text Interactive GUI does not contain any grammatical errors and does not require any corrections.

What do you dislike about Microsoft Outlook?

Synchronization

Sonam S.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jul 03, 2020

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Microsoft Outlook is a lifesaver for managing emails and calendars. Its intuitive interface and seamless integration with other Microsoft apps make staying organized a breeze. Highly recommend for productivity!

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Karan K.

Manager

Used the software for : More than 1 year

Company Size :201-500 employees

5.0

Jul 07, 2020

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Microsoft Outlook: Email organizing became easier

Very satisfied. Best email application, available on both PC and mobile. Fast and easy to use. Best product ever. Value for money. Will recommend everyone to use. Highly scalable and reliable product.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Microsoft Outlook?

Easy to organize all your mail, meetings, and calendars.

What do you dislike about Microsoft Outlook?

Hangs sometimes.

Silky S.

Senior Software Engineer

Used the software for : 6-12 months

Company Size :10,001+ employees

5.0

Jun 25, 2020

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Microsoft Outlook

Overall, my experience with Microsoft Outlook is good. It helps with keeping track of all activities, including meetings, tasks, and follow-ups. It is well integrated with other MS products. Additionally, it has a similar ribbon to other Microsoft products, which aids in quick learning and usage of this product.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Microsoft Outlook?

Microsoft Outlook is a good tool for business communication via emails. It keeps track of all the tasks and activities.

What do you dislike about Microsoft Outlook?

Microsoft Outlook crashes if there is an email with a huge participant list and large attachment size.

Aditya S.

Software Engineer

Used the software for : More than 1 year

Company Size :5001-10,000 employees

5.0

Jun 23, 2020

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Microsoft Outlook

Overall experience with the service is value for money. It is well integrated with all other Microsoft products. It automatically synchronizes all the features, contacts, tasks, meetings, and calendar, which makes it ideal for work.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Microsoft Outlook?

Outlook is a wonderful email management tool. It has features like contacts, calendar, and tasks.

What do you dislike about Microsoft Outlook?

It lacks UI customization.

Aditya S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 21, 2020

Verified via Business email.

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Review Source: Organic

Microsoft Outlook is a lifesaver for managing emails and calendars. Its intuitive interface and seamless integration with other Microsoft apps make staying organized a breeze. Highly recommend for productivity!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

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