MightyCall
What is MightyCall?
MightyCall is the cloud-based Call Center management system to handles incoming calls, toll-free number, local and vanity numbers, voicemails etc. By helping, the user can receive and make a call by web browsers and mobile app too.
MightyCall Starting Price
$ 15/User/Month billed annualy
MightyCall Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
MightyCall Screenshots
Key Features of MightyCall
- CRM
- CRM integration
- Knowledge Management
- Call Center
- Call Routing
- Call Recording
- Call Management
- Performance Metrics
- Application Integration
- Applications Management
- Onboarding
- Real Time Monitoring
- Live chat system
- Dashboard
- Caller ID
- Call Center Management
MightyCall Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
-
Deployment:
Cloud Based
-
Payment:
Monthly, Yearly
-
Api
-
Customization
-
Mobile Support
Language Support
- English
MightyCall Categories on SoftwareSuggest
MightyCall Pricing
- All advanced telephony features included:
- 3 Users min
- Unlimited Minutes
- Voice to Text
- Call Recordings
- Multi-level IVR
- Unlimited Contacts
- Presence Status
- Voice Studio Recording
- Softphones Support
- Deskphones Support
- API
- CRM integration
- High Priority Support
- Unlimited MMS
- Extended roles & permissions
- All Core features, plus:
- Unlimited Users
- Voice to Text
- Call Recordings
- MMS unlimited
- Performance reports
- Call flow
- Auto-receptionist (IVR)
- Multi-level IVR
- Call waiting
- Caller ID & CNAM
- Custom greetings
- Business hours
- Call queues
- Unlimited contacts
- Wxtended roles & permissions
- Presence status
- Dial by name
- High priority support
Company Details
MightyCall
Wilmington
919 North Market Street, Suite 950, Wilmington, DE, 19801
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MightyCall Description
Step into a world of tailored business communication with MightyCall's Call Center solution. Our flexible, customizable settings ensure that our solution integrates smoothly into your workflow. Designed by a seasoned team with over two decades of experience in virtual telephony, this product embodies industry knowledge and expertise. It offers an array of features neatly packaged into a modern, intuitive interface:
- Real-time feedback tools such as Call Whisper, Listen, and Intercept enable real-time coaching and performance enhancement.
- Supervisor Workspace is a dedicated area for supervisors to efficiently manage and oversee call center operations.
- Agent Reports provides comprehensive reports on agents' performance for detailed analysis and improvement.
- Call Management Features like Call Transfers, Tracking, and Notes, for effective call handling.
- Queue Callback and Automatic Call Distribution (ACD), designed to reduce wait time and distribute calls evenly among agents.
- Multi-level IVR and Business Hours settings, allowing you to set up an efficient system to route calls and manage operations during your designated business hours.
- Voicemail Transcripts offers written transcripts of voicemails for easy reference and record-keeping.
At MightyCall, we take pride in our dedication to customer support. Our support team is always at hand, ready to help you navigate our product or troubleshoot any issues you might encounter.
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MightyCall Videos
Integrations
Hubspot, Zapier, Salesforce, Zoho, Freshworks, Google, Pipedrive
Overall Reviews
MightyCall Pros and Cons
Pros
"MightyCall is a valuable tool for small businesses. I am pleased with its ability to be easily adapted to meet the unique requirements of our business."
"Support responds very quickly and helps to solve any problems. Very easy to use and good UI. All features included."
"It's service"
Cons
"I have no complaints about their service. Only the price could be a little cheaper"
"In principle, everything suits the functionality, it would be possible to improve the design of your personal account"
"It's product"
MightyCall Reviews (6)
Alex P.
Product Manager
Used the software for : Less than 6 months (Daily)
Company Size :11-50 employees
Verified By : 
If you are looking for the best voip, MightyCall is the one for you!
MightyCall is a valuable tool for small businesses. I am pleased with its ability to be easily adapted to meet the unique requirements of our business. MightyCall is great. Their customer service is extremely attentive and helpful.
MightyCall After Sales Service Rating
What do you like best about MightyCall?
MightyCall is a valuable tool for small businesses. I am pleased with its ability to be easily adapted to meet the unique requirements of our business.
What do you dislike about MightyCall?
I have no complaints about their service. Only the price could be a little cheaper
What features is MightyCall currently missing?
AI-powered voice recognition
What other products like MightyCall have you used or evaluated?
Grasshopper, RingCentral
John P.
customer senior manager
Used the software for : 1-2 years (Daily)
Company Size :11-50 employees
MightyCall is a decent product.
Has been my go-to for all my office communication needs for over a year. While most days it works fine, there are occasional issues. At times, the app crashes, while other features work perfectly. On occasion, there is no notification for a text message.
MightyCall After Sales Service Rating
What do you like best about MightyCall?
Support responds very quickly and helps to solve any problems. Very easy to use and good UI. All features included.
What do you dislike about MightyCall?
In principle, everything suits the functionality, it would be possible to improve the design of your personal account
What features is MightyCall currently missing?
No, it's all right.
What other products like MightyCall have you used or evaluated?
sipuni.com
Deeksha G.
Software engineer
Used the software for : Free trial (Yearly)
Company Size :501-1000 employees
Verified By :
Nice company
The mighty call has impacted my work by Providing good, friendly, and fair service—excellent company to talk about.
MightyCall After Sales Service Rating
What do you like best about MightyCall?
It's service
What do you dislike about MightyCall?
It's product
What features is MightyCall currently missing?
No
Williams
Used the software for : 2+ years
Company Size :51-200 employee
MightyCall is flexible and easy to set up
MightyCall is a reasonably flexible system, easy to set up and integrate. Its capabilities allow us to organize customer and technical support optimally and track statistical data to improve the quality of service. For example, now we are again analyzing the behavior of customers in the voice menu to identify problematic points and make it more convenient. In addition, we need to differentiate access rights for supervisors. In MightyCall, each supervisor can see only the operators of his group and manage only his queues. This ensures that teams work more smoothly, each of which specializes in supporting a particular product.
MightyCall IOS App Experience
MightyCall After Sales Service Rating
What do you like best about MightyCall?
Excellent features and Competitive price
What do you dislike about MightyCall?
Can't send or receive photos
Do you think MightyCall delivers value for the money spent?
Yes
Are you satisfied with MightyCall features?
Yes
Did implimentation of MightyCall was easy?
Yes
What features is MightyCall currently missing?
Application may slow down under heavy load
Shashwat
Used the software for : 2+ years
Company Size :51-200 employee
MightyCall FAQs
How much does MightyCall cost?
The starting price of MightyCall is $ 15/User/Month billed annualy. It has different pricing plans:
- Core : $ 15/User/Month billed annualy
- Pro : $ 20/User/Month billed annualy
MightyCall also provides a free trial to users.
What apps do MightyCall integrate with?
MightyCall integrates with various apps:
- Hubspot
- Zapier
- Salesforce
- Zoho
- Freshworks
- Pipedrive
What are the top 5 features for MightyCall?
The top 5 features for MightyCall are:
- CRM
- CRM integration
- Knowledge Management
- Call Center
- Call Routing
