Home
>Customer Experience Management Software
> Mindtouch

MindTouch

Write a Review

Emergents

Free Demo Get Pricing

Product Information
Features
User Reviews

What is MindTouch?

MindTouch is a customer experience management software which provides an intelligent approach to ticket deflection. It provides your agents with smarter tools which help them resolve the issues of the customer's faster thus helping them close the tickets faster. This helps you gain goodwill among customers.

Pricing

MindTouch Starting Price

Get Detailed MindTouch pricing as per your requirements.

Awards

Our Awards and Recognition

More Awards

Need a Little Help?

Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.

MindTouch Screenshots

Key Features of MindTouch

Here are the powerful features that make MindTouch stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Customer Experience Management Software Knowledge Management System

360 Degree Feedback
A/B Testing
Abandoned Cart Saver
Account Alerts
Account Management
Action Management
Admissions Management
Artificial Intelligence
Attribution Modeling
Audience Segmentation
Audience Targeting
Audit Trail
Automated Testing
Behavioral Mapping
Behavioral Targeting
Branch workflows based on dynamic if-then analysis
Call Reporting
Campaign Management
Campaign Segmentation
Campaigns
Churn Management
Collaboration
Communication Management
Community Management
Complaint Monitoring
Contact Management
Content analytics
Content creation
Content Management
Content Syndication
Contextual Targeting
Conversion Tracking
CRM Integration
Customer Engagement
Customer Experience
Customer Feedback
Customer Profiles
Customer Segmentation
Dashboard
Data Import / Export
Data Integration
Data Matching
Detailed Transaction Logs
Digital Experience Monitoring
Document Management
Dynamic Maps
Element Analytics
Email Distribution
Embeddable Maps
Experience Management
Feedback Collection
Feedback Management
Flow Versioning
For Mobile
For Websites
Funnel Analysis
Gamification
GDPR Compliance
Graphical Data Presentation
Health Score
Healthcare Analytics
Historical Reporting
In-App Training
Integrations
Interactive Content
IVR
Keyword Tracking
Knowledge Management
Language Detection
Launch Management
Lead Management
Live Chat
Low-code Platform
Multi Channel Messaging API
Multi-Channel Collection
Multi-Channel Communication
Multi-Channel Marketing
Multiple Site Management
Multivariate Testing
NLP for Conversational Engagement
On-Demand Communications
Onboarding
Pageview Tracking
Patient Engagement
Personalization
Predictive Analytics
Predictive Modeling
Presentation Management
Proposal Management
Prototyping
Real Time Reporting
Recommendation Engine
Referral Source Tracking
Regression Testing
Reporting and Analytics
Reporting and Dashboards
Reports
Role Based Access Control
Screen Activity Recording
SDKs for Push & In-App messaging across browsers/OS
Security & Encryption
Segmentation
Sentiment Analysis
Site Search Tracking
Software Testing
Split Testing
Statistical Relevance Analysis
Status Page
Summarization
Survey Management
Surveys
Surveys & Feedback
Tagging
Template Management
Templates
Territorial Mapping
Test Scheduling
Text Analysis
Time on Site Tracking
Topic Clustering
Trend Analysis
Triggered Real-Time Communications
Unmoderated Testing
Usability Testing
Usage Tracking / Analytics
User Interaction Tracking
User Journeys
User Onboarding
User Research
Video Content
Visual Flow Builder for Customer Journey Orchestration
VoIP Monitoring
Website Analytics
Website Personalization

Activity / News Feed
Adaptive Learning
Alerts / Escalation
Analytics/ROI Tracking
Approval Process Control
Archiving & Retention
Artwork Management
Asset Management
Asynchronous Learning
Audit Trail
Automated Review & Approval
Benchmarking
Blended Learning
Blogs
Brainstorming
Built-In Course Authoring
Business Rules Management
Calendar Management
Case Management
Cataloging / Categorization
Chat / Messaging
Chatbot
Collaboration
Comment Moderation
Content Library
Content Management
Content Moderation
Corporate/Business
Creator Tracking
Customer Service Analytics
Customer Support Tracking
Dashboard
Data Management
Decision Tree
Discussion Boards
Discussion Threads
Discussions / Forums
Dispatching
Docket Management
Document Indexing
Document Management
Drag & Drop
Email Management
Email Response Control
Employee Alignment
Employee Directory
Employee Guides
Engagement Monitoring
Evaluation Management
Evaluation Workflow
Facility Pre-planning Data
FAQ
Feedback Collection
Feedback Management
Field Reporting
File Sharing
For Healthcare
For Sales
Gamification
Group Management
Group Posting
Guided Problem Solving
Idea Management
Idea Ranking
Ideation / Crowdsourcing
Incident Mapping
Incident Response Checklists
Information Disclosure Management
Internal Affairs Administration
Investigation Management
IP Portfolio Management
Knowledge Base Management
Knowledge Capture
Live Chat
Maintenance Management
Member Directory
Membership Management
Multi-Channel Collection
Multi-Language
Newsletter Management
Patent / Trademark Management
Performance Management
Performance Metrics
Policy Creation Wizard
Policy Management
Policy Training
Post Management
Predictive Analytics
Presentation Management
Process Change Tracking
Process Mapping
Process Modeling & Designing
Process/Workflow Automation
Progress Tracking
Project Tracking
Proposal Management
Queue Management
Read & Acknowledge
Remote Document Access
Requirements Management
Rules-Based Workflow
Safety Management
Segmentation
Self Service Portal
Self-Learning
Social Marketing
Social media management
Social Sharing
Status Tracking
Survey Management
Task Management
Text Editing
Training Management
Trend Analysis
Trend Tracking
User Journeys
User Research
Version Control
Workflow Management
WYSIWYG Rich Text Editing

MindTouch Specifications

Get a closer look at the technical specifications and system requirements for MindTouch. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly

Accessibility :

Customization

Mobile Support

Desktop Platforms :

Web app

Language Support :

English

Business :

StartUps

SMBs

Agencies

Available Support :

MindTouch Categories on SoftwareSuggest :

Knowledge Management System

Company Details :

Company Name : Mindtouch, Inc

Headquarter : San Diego

Website : Visit Website

Do you work for Mindtouch, Inc?

Claim This Profile

MindTouch Reviews (0)

Ask a question

No reviews yet. Rate this app or be the first to review.

Write a Review

Alternatives of MindTouch

Explore alternative software options that can fulfill similar requirements as MindTouch. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

More MindTouch Alternatives