What is MoEngage?

MoEngage is an Insights-led Customer Engagement platform powered by customer analytics, automated cross-channel engagement, and AI-driven hyper-personalization. MoEngage helps brands understand what delights their customers and engage them across multiple touchpoints in their journey with relevant micro-moments, directly increasing customer retention and LTV.

MoEngage Starting Price

MoEngage Awards

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Our Awards and Recognition

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MoEngage Screenshots

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Key Features of MoEngage

  • Social Marketing
  • Dashboard
  • A/B Testing
  • Analytics
  • Subscriber Management
  • Image Library
  • Mailing list management
  • Content analytics
  • Campaign Segmentation
  • Website Visitor Tracking
  • Customer Segmentation
  • Push Notifications
  • Communication Management
  • Event Triggered Email
  • Auto-Responders
  • Dynamic content
  • Reporting/Analytics
  • Geo Targeting
  • Campaign Tracking
  • Abandoned Cart Saver
  • Segmentation
  • Contextual Targeting
  • Device Targeting
  • Expiry Notifications
  • Customer Profiles
  • Behavioral Targeting
  • Cohort Analysis
  • Funnel Analysis
  • Retention Tracking
  • Revenue Tracking
  • Channel Attribution
  • Customer Journey Mapping
  • ROI Tracking
  • Analytics/ROI Tracking
  • Drip Campaigns
  • Mobile Optimized Emails
  • Customizable CTAs
  • Landing Pages/Web Forms
  • In-App Events Tracking
  • Uninstall Tracking
  • Predictions
  • RFM Segmentation
  • Funnels
  • Intelligent Path Optimizer
  • Sherpa
  • Affinity Segments
  • Consolidated Campaign Statistics
  • Proactive Assistant
  • Smart Recommendations
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MoEngage Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

Company Details

Company Name :

MoEngage

Website :

Visit Website

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MoEngage Description

MoEngage is an Insights-led Customer Engagement platform built for customer-obsessed brands.

With industry-leading AI and Machine Learning capabilities, MoEngage provides insights on customers, their journey, behavior, interests, preferences, and the short and long-term impact of campaigns on key business metrics like customer retention and LTV.

Brands use MoEngage to leverage these insights and enable hyper-personalization at scale across multiple touchpoints like mobile push, email, in-app, website push, on-site message, SMS, Whatsapp, and social messaging platforms.

Fortune 500 brands across 35+ countries such as Deutsche Telekom, Samsung, Vodafone, Nestle, McAfee, and internet-first brands such as Ola, OYO, Bigbasket, and InMobi use MoEngage to orchestrate cross-channel customer journeys and delight their customers across multiple touchpoints.

MoEngage was recognized as a Strong Performer in The Forrester Wave™ Q3 2021 report – Cross-Channel Campaign Management (Independent Platforms), a Leader in the 2020 Gartner Magic Quadrant for Mobile Marketing Platforms, a Strong Performer in the 2020 Forrester Wave for Mobile Engagement Automation, a Leader in G2 for Fall 2020 Grid® Reports, and the #1 Mobile Marketing Platform in G2’s Spring 2021 Momentum Report for industry-leading solutions.

MoEngage Videos

Overall Reviews

4.7/5

Based on 3 Reviews

Write a Review Or
Ask a question
Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 75%

Likelihood to recommend

Out of 100%

MoEngage Pros and Cons

Pros

"User Segmentation, User Flows, and Journeys, Marketing Analytics and Campaigning"

"We leveraged Moengage to minimise user churn and used it for retention as well as resurrection of quality users and nudging them to perform certain in app actions within the app. Moengage has helped us in achieving that smoothly."

"It's easy to use, customer support is active"

Cons

"It can help us to create more advanced analytics with heatmaps and more advanced user flows"

"Sometimes during user segmentation and designing cohorts, the audience size is not very accurate. Notification delivery rate has improved in the last year but there's still some room for improvement."

"Sometimes i get lots of bug at a same time"

MoEngage Reviews (3)

Akshit G.

Jr Product Marketing Manager

Used the software for : 1-2 years (Daily)

Company Size :501-1000 employees

Verified By : google

5.0

Jul 03, 2023

My Daily Product Marketing Lifeline

MoEngage is one of my most used tools in my daily work. I use it 100's of different reasons. Whether it is Campaigns, Segmentation, User Flows, etc

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

MoEngage After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about MoEngage?

User Segmentation, User Flows, and Journeys, Marketing Analytics and Campaigning

What do you dislike about MoEngage?

It can help us to create more advanced analytics with heatmaps and more advanced user flows

What features is MoEngage currently missing?

No

What other products like MoEngage have you used or evaluated?

CleverTap

Swati

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 22, 2021

CRM Management Tool

Undoubtedly it is one of the best CRM tool available in the market, it has smoothened our user journey creation and has been consistently improving notification delivery rate too.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about MoEngage?

We leveraged Moengage to minimise user churn and used it for retention as well as resurrection of quality users and nudging them to perform certain in app actions within the app. Moengage has helped us in achieving that smoothly.

What do you dislike about MoEngage?

Sometimes during user segmentation and designing cohorts, the audience size is not very accurate. Notification delivery rate has improved in the last year but there's still some room for improvement.

Do you think MoEngage delivers value for the money spent?

Yes

Are you satisfied with MoEngage features?

Yes

Did implimentation of MoEngage was easy?

Yes

Heena

Product manager

Used the software for : More than 1 year

Company Size :1001-5000 employees

4.0

Aug 10, 2020

Moengage review

Good to use enagagement tool like moengage. It has now new ui and its quite easy to understand but i think for new commers they should provide a demo of how to create push notification ans how to check data

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about MoEngage?

It's easy to use, customer support is active

What do you dislike about MoEngage?

Sometimes i get lots of bug at a same time

MoEngage FAQs

What are the top 5 features for MoEngage?

The top 5 features for MoEngage are:

  • Social Marketing
  • Dashboard
  • A/B Testing
  • Analytics
  • Subscriber Management
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