Overall MSG91 Reviews

Here's an unbiased review of MSG91. Discover how MSG91 users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.6/5

Based on 8 Reviews

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Feature 4.8

Feature

Out of 5

Ease of use 4.8

Ease of use

Out of 5

Value for money 4.6

Value for money

Out of 5

Customer support 4.6

Customer support

Out of 5

Likelihood to recommend 76.7%

Likelihood to recommend

Out of 100%

MSG91 Pros and Cons Based on Customer Reviews

"The customer support is responsive and helpful, making it easier to resolve any issues quickly."

"Users appreciate the excellent delivery rate, ensuring messages reach their recipients promptly."

"MSG91 offers robust APIs that are highly supportive for developers and businesses."

"There are occasional concerns about message delivery speed in the API response."

"While the dashboard is comprehensive, some users find it slightly overwhelming at first."

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Showing 8 out of 8 Reviews

Hear directly from customers who have used MSG91. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Shabbir h.

4.0

Oct 28, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good messaging service

If you want to send messages in bulk, MSG91 is a good option. Low cost and excellent service.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

MSG91 Mobile App Experience

1 2 3 4 5 6 7 8 9 10

MSG91 After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about MSG91?

Message duration

What do you dislike about MSG91?

Didnt find it till now.

Do you think MSG91 delivers value for the money spent?

Yes

Are you satisfied with MSG91 features?

Yes

Did implimentation of MSG91 was easy?

Not Sure

Renu S.

5.0

Jul 13, 2020

Used the software for : More than 1 year

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best

MSG91 has been a game-changer for our communication needs. It's reliable, user-friendly, and the customer support is top-notch. Highly recommend it for anyone needing efficient messaging solutions!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about MSG91?

Easy way.

What do you dislike about MSG91?

Frequently used

Rishidhar

5.0

Jun 18, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

MSG91 has been a game-changer for our communication needs. It's reliable, user-friendly, and the customer support is top-notch. Highly recommend it for anyone looking to streamline their messaging services!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Ashish

IT Head

4.0

May 18, 2020

Used the software for : More than 1 year

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

BEST in class for Promotional, Transactional and OTP SMS.

It's been more than 1.5 years since we started using MSG91 for our platforms and services, including mobile applications and websites. As promised, the delivery rate of MSG91 is excellent, and their support is a priority. It has amazing functionality, the service is very good, and the supportive APIs are very helpful! I love the SMS features of MSG91, which help me conduct powerful SMS marketing campaigns. I personally recommend this to anyone with similar requirements.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about MSG91?

The delivery rate of MSG91 is very good and customer support is prompt.

What do you dislike about MSG91?

Msg delivery could be better in the API response.

Srinivasa

5.0

May 14, 2020

Used the software for : More than 1 year

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Bull Sms API

Excellent services, a dashboard with analytics, and comparability with other firms. Far better service quality-wise and response-wise. I recommend Msg91 to all startup companies and entrepreneurs.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about MSG91?

Perfect dashboard with analytics

What do you dislike about MSG91?

Price range

Acceleron

Designer

5.0

May 22, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Awesome service

Their service is very good. I have been using it for the last 5 months and have had a great experience. They provide 24/7 support and many helpful APIs that assist significantly in managing our business.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Kaushik

5.0

Jan 11, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Powerful SMS software

MSG91 is a powerful SMS software that helps my promotions team conduct productive SMS marketing campaigns. Its bulk SMS platform allows my marketers to boost communication and reach targets in less time. Its innovative features, robust mechanisms, and flexible technology have made it possible to devise successful SMS campaign strategies and execute them seamlessly. Thanks to the bulk SMS software, my marketing manager has found a new direction in SMS marketing.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Gaurang

4.0

Jan 10, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Excellent functionality

A fantastic bulk SMS service, MSG91 has helped my marketing team improve our business communication. Using this innovative software, my project manager could assess the standard of express SMS solutions through international panels and robust technologies. Its real-time data provides useful insights into corporate communications. With the help of the bulk SMS tool, we were able to send multiple messages specific to our targets and received a massive response from our clients.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

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