Overall MyOperator Reviews

Here's an unbiased review of MyOperator. Discover how MyOperator users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.4/5

Based on 37 Reviews

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Feature 4.3

Feature

Out of 5

Ease of use 4.4

Ease of use

Out of 5

Value for money 4.4

Value for money

Out of 5

Customer support 4.4

Customer support

Out of 5

Likelihood to recommend 90.9%

Likelihood to recommend

Out of 100%

MyOperator Pros and Cons

"MyOperator offers a user-friendly interface, advanced call routing options, call recording, and real-time analytics that help businesses enhance their customer support and communication processes."

"Customer Support"

"Easy to use and monitor campaigns"

"One potential downside of MyOperator is that it may not be suitable for very small businesses that do not receive a high volume of calls, as the pricing plans are geared toward larger organizations."

"Outgoing calls are extremely expensive, restricting us from using the outgoing services."

"Not easy to upload the script if you want to change the greeting IVR."

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Showing 20 out of 37 Reviews

Hear directly from customers who have used MyOperator. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Sweet F.

Ceo & content writing

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

4.0

Mar 20, 2023

Verified via Business email.

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This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Write Review for MyOperator

MyOperator is a cloud-based call management system that provides effective solutions for businesses, enabling them to improve their customer service and productivity.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

MyOperator After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about MyOperator?

MyOperator offers a user-friendly interface, advanced call routing options, call recording, and real-time analytics that help businesses enhance their customer support and communication processes.

What do you dislike about MyOperator?

One potential downside of MyOperator is that it may not be suitable for very small businesses that do not receive a high volume of calls, as the pricing plans are geared toward larger organizations.

What features is MyOperator currently missing?

While MyOperator offers a robust set of call management features, one feature that some businesses may find missing is the ability to integrate with other third-party apps or tools. Additionally, some users may prefer more customization options when it comes to call routing rules and settings. However, these may not be major concerns for all businesses and overall MyOperator still provides a comprehensive call management solution.

What other products like MyOperator have you used or evaluated?

I can suggest some other call management systems that are similar to MyOperator based on the features and functionality they offer. Some of the popular options are: Freshcaller CallRail Talkdesk RingCentral Aircall Grasshopper Each of these platforms has its own unique features and pricing plans, so it's important to evaluate them carefully to determine which one is the best fit for your business needs.

Sunil S.

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

Sep 06, 2021

Verified via Business email.

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Review Source: Organic

Won't Refund if bought at a discount price

I paid for 12 months and requested a refund on the 28th day because I cannot see who is calling. They said they cannot refund as I bought it at a discount. So now I am stuck with a service I cannot use for the next 11 months but still need to pay for. I am not sure whether it's even legal to take money without providing service.

Feature 1

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

Rajesh R.

Used the software for : 1-2 years

Company Size :51-200 employee

3.0

May 28, 2020

Verified via Business email.

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Review Source: Organic

MyOperator has truly streamlined our call management process. The user-friendly interface and reliable customer support make it a game-changer for our business. Highly recommend for any growing company!

Feature 3

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Pankaj K.

Used the software for : 1-2 years

Company Size :51-200 employee

3.0

Mar 06, 2020

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Review Source: Organic

MyOperator has truly streamlined our call management process. The user-friendly interface and excellent customer support make it a game-changer for our business. Highly recommend for any growing company!

Feature 3

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Gaurav

Properieter

Used the software for : Less than 6 months

Company Size :1-10 employees

5.0

Mar 06, 2020

Verified via Business email.

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The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

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Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Helpful and empathetic employees

The experience has been great with minor issues that we haven't proactively addressed, but in a larger context. I really like the service, and the support from Shivam has been fantastic and prompt.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about MyOperator?

Customer Support

What do you dislike about MyOperator?

Outgoing calls are extremely expensive, restricting us from using the outgoing services.

Prateek

Managing Partner

Used the software for : More than 1 year

Company Size :11-50 employees

5.0

Mar 06, 2020

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Review Source: Organic

happySTEMS is super happy with my operator services

It's nice; the overall experience is awesome. It's great using your service. Supportive staff and a user-friendly dashboard complete the circle. It's been more than a year that we have been using your services. Thanks, Salik, for being there every time we need you!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about MyOperator?

Easy to use and monitor campaigns

What do you dislike about MyOperator?

Not easy to upload the script if you want to change the greeting IVR.

Dinkar C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 29, 2020

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Review Source: Organic

MyOperator has truly streamlined our call management process. The user-friendly interface and reliable customer support make it a game-changer for our business. Highly recommend for any growing company!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Shivam A.

MD

Used the software for : Free trial

Company Size :11-50 employees

5.0

Feb 28, 2020

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Review Source: Organic

Perfect service

Excellent experience with the software. Loved the user interface and all the little features that give your business an edge over others. Would definitely recommend the services to other people so they can witness the quality themselves.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about MyOperator?

User interface

What do you dislike about MyOperator?

Not yet found.

Md.irfan

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 24, 2020

Verified via Business email.

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Review Source: Organic

MyOperator has transformed our customer service experience. The interface is user-friendly, and the call tracking feature is a game-changer. Our team is more efficient, and our customers are happier. Highly recommend!

Feature 2

Feature

Out of 5

Ease of use 2

Ease of use

Out of 5

Value for money 2

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Pavan

Owner

Used the software for : 6-12 months

Company Size :11-50 employees

5.0

Feb 28, 2020

Verified via Business email.

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Review Source: Organic

Good service and support

We have been using it for around one year, and it has really helped us track our business calls. The log section and report section are very handy and provide detailed insights on what's happening with our helpline number. It's very easy to modify user and department settings, and the changes are implemented right away. Final verdict: a totally satisfied customer.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about MyOperator?

Its very user-friendly and responsive.

What do you dislike about MyOperator?

The text "Nothing as such" is grammatically correct and does not require any changes.

Udrrek

Director

Used the software for : More than 1 year

Company Size :51-200 employees

5.0

Feb 28, 2020

Verified via Business email.

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Review Source: Organic

Good software, great service

Good software. Easy to set up and make changes. I would recommend MSME organizations use this to streamline customer calls. My only suggestion is to have a static number for incoming calls.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about MyOperator?

Ease of use. Hassle-free.

What do you dislike about MyOperator?

Sure, please provide the text you would like me to review.

Silky

Used the software for : More than 1 year

Company Size :1-10 employees

5.0

Feb 18, 2020

Verified via Business email.

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Review Source: Organic

Positive Review for My Operator

Very happy with the panel. I have been using it for more than a year, and I’m pleased with the panel. Special thanks to my account manager, Mr. Salik, for being available every time we needed him. He is extremely helpful and a very modest person. Thank you so much.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about MyOperator?

The software is extremely user-friendly. It is very easy to use. It has all the elements we looked forward to. The support staff is amazing.

What do you dislike about MyOperator?

Cant think of any.

Shruthi s.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 16, 2020

Verified via Business email.

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Review Source: Organic

MyOperator has transformed our customer service experience. The interface is user-friendly, and the call tracking feature is a game-changer. Our team is more efficient, and our customers are happier. Highly recommend!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

KYB C.

Used the software for : 1-2 years

Company Size :51-200 employee

3.0

Feb 15, 2020

Verified via Business email.

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Review Source: Organic

MyOperator has transformed our customer service experience. The interface is user-friendly, and the call tracking feature is a game-changer. Our team is more efficient, and our customers are happier. Highly recommend!

Feature 3

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

komal

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 15, 2020

Verified via Business email.

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Review Source: Organic

MyOperator has truly streamlined our call management process. The user-friendly interface and reliable customer support make it a game-changer for our business. Highly recommend for any growing company!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Lochan M.

Used the software for : Less than 6 months

Company Size :1-10 employees

5.0

Feb 18, 2020

Verified via Business email.

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Review Source: Organic

Good Product

Using the best and easiest methods ensures the best experience for everyone. Our team is easy to manage on a day-to-day basis. We excel in our business, properly guided by Mr. Pratap Varma, who is very helpful to our operations.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about MyOperator?

The text "Great support" is grammatically correct and does not require any changes.

What do you dislike about MyOperator?

Over all fruitful in business

Peddineni R.

Team leader

Used the software for : More than 1 year

Company Size :10,001+ employees

5.0

Feb 18, 2020

Verified via Business email.

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Review Source: Organic

Good Software

Overall, it's good software as we have been using it for the last one and a half years. The MyOperator team provides quick resolutions and support whenever required.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about MyOperator?

User-friendly

Innovative W.

Manager Accounts

Used the software for : More than 1 year

Company Size :51-200 employees

5.0

Feb 18, 2020

Verified via Business email.

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Review Source: Organic

Good Service

Good experience, very nice customer support team. The panel is very easy to use and user-friendly. Features like call recording and live call transfer are very helpful and easy to use. The reports section is also very helpful for tracking old data.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about MyOperator?

Call Tracking and Data Management

What do you dislike about MyOperator?

N/A

Ruchi

Used the software for : More than 1 year

Company Size :1-10 employees

5.0

Jun 06, 2018

Verified via Business email.

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Review Source: Organic

Easy to use and Best software

I am happy to use My Operator. It is very helpful for extracting customer data and voice recordings.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about MyOperator?

Im satisfied with your services.

What do you dislike about MyOperator?

Also provide CRM, where we can update all our customer details and are not required to make an Excel sheet.

Harish

Maintanance Engineer

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 01, 2015

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Satisfied more than Expected

Excellent services and good staff. I will surely recommend it to my colleagues and friends. Especially, the toll-free number provides the company with the potential to increase sales. Final verdict: GOOD.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

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