mycloud PMS Reviews
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Overall mycloud PMS Reviews
Here's an unbiased review of mycloud PMS. Discover how mycloud PMS users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
mycloud PMS Pros and Cons
"Well automated and plenty of reports that have made our work much easier."
"mycloud is very complete and super intuitive to use - One product to cover Front Office, Back Office, E-distribution, POS, Interfaces, Guest Services, and much more - We see new features being released constantly."
"The speed can be looked into, as sometimes it runs slow, and there may be a delay in checking in guests."
"I cant think of any, but they always surprise me with new improvements and features in the systems and tools."
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Hear directly from customers who have used mycloud PMS. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Kevin
IT Supervisor
Used the software for : Less than 6 months (Daily)
Company Size :51-200 employees
Verified Reviewer
mycloud PMS is well-automated, making our work much easier, as some reports have reduced the manual work we used to do.
mycloud PMS Mobile App Experience
mycloud PMS After Sales Service Rating
What do you like best about mycloud PMS?
Well automated and plenty of reports that have made our work much easier.
What do you dislike about mycloud PMS?
The speed can be looked into, as sometimes it runs slow, and there may be a delay in checking in guests.
What features is mycloud PMS currently missing?
So far so good, will communicate in case we find some features missing
Sanjay S.
Operational Manager
Used the software for : Less than 6 months (Daily)
Company Size :11-50 employees
Verified Reviewer
Review Source: Organic
Incentivized Review
Mycloud is comprehensive and super intuitive to use. It is one product that covers Front Office, Back Office, E-distribution, POS, Interfaces, Guest Services, and much more. We see new features being released constantly.
mycloud PMS After Sales Service Rating
What do you like best about mycloud PMS?
mycloud is very complete and super intuitive to use - One product to cover Front Office, Back Office, E-distribution, POS, Interfaces, Guest Services, and much more - We see new features being released constantly.
What do you dislike about mycloud PMS?
I cant think of any, but they always surprise me with new improvements and features in the systems and tools.
What features is mycloud PMS currently missing?
Mobile App
Aztec M.
Owner
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I really like the software as it is extremely simple to use, and the support services are amazing. I tried their trial version and within a week moved to the paid version. I am able to access the system while traveling, and it provides me with good forecasts. I am surprised to see how they add so many features each month, and I definitely get good value for the money I pay.
Hotel S.
Owner
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I learned about this program through a Google search while looking for a good web-based solution for my hotel in Seattle. I took a free trial, and within a week, I was hooked. The support desk was quite helpful. I subscribed to the solution and have been using it for a while now. The program keeps getting updated, and every two weeks, I see something new and better. It is very easy to operate and understand, and I like the dashboard and automatic reports they send every few hours. I definitely recommend this program.
Fortune H.
FOM
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Switching to My Cloud PMS not only improved our ROI but also helped us exceed our revenue projections within the first three months of use.
Motel 4.
Cody Arford
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I came across this solution while searching for software for my 49-room hotel in California. They offered a 30-day free trial, and I was convinced within a week by the product presentation and support. I asked if I could enroll for just a month, and they told me there are no contracts, so I can use it as long as I wish. I did not need any training as I used their tutorials, and the support desk was more than willing to help all the time. The system has good features, and I see new features added almost every 2-3 weeks. I am really happy using this and highly recommend it to other hoteliers.
Naresh
Owner
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
A well-thought-out and designed hotel software. Very easy to use with excellent customer service.
Surajit
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I am very happy to use this system. I have received all kinds of help from it.
Nesar
Chief Executive Officer & Founder
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Great solution and excellent management tool.
Moses B.
General Manager
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Mycloud is a one-stop shop for hotels that are looking for: 1. A user-friendly program 2. An easy switch from an existing platform 3. Full integration from PMS to CM, and from POS to HK to ENG With an online chat feature, you always have someone who will respond, supported by a management team that ensures client satisfaction. Four stars because I believe there is always room for improvement, and consistency is paramount.
Nesar k.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I tried their trial version and within a week moved to the paid version. I am able to access the system while traveling, and it provides me with good forecasts. I am surprised to see how they add so many features each month, and I definitely get good value for the money I pay.