What is Halo Service Desk?

Halo Service Desk is a modern and intuitive Help Desk Software, tailored to your needs. Dedicated to workflows, improve your service by connecting teams globally under an all-inclusive cloud platform.

Pricing

Halo Service Desk Starting Price

$ 55/User/Month

Awards
Halo Service Desk Award

Our Awards and Recognition

More Awards
Need a Little Help?

Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.

Halo Service Desk Screenshots

Key Features of Halo Service Desk

Here are the powerful features that make Halo Service Desk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Asset Management
  • Audit Trail
  • Case Management
  • Document Management
  • Email Integration
  • Help Desk
  • Inventory Management
  • Knowledge Management
  • Project Management
  • Survey Management
  • Task Management
  • Vendor Management
  • Appointment Management
  • Call Center
  • Territory Management
  • Sales Forecasting
  • Opportunity Management
  • Lead Management
  • Contact Management
  • Call Routing
  • Call Recording
  • Commission management
  • Dispatching
  • Inventory control
  • Work order management
  • Customer DataBase
  • Equipment Management
  • Call Management
  • Channel Management
  • Field Sales Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Online Activation
  • Social Media Integration
  • Onboarding
  • Self Service Portal
  • Assignment Management
  • Customizable Branding
  • Offline Form
  • Real Time Monitoring
  • File Sharing
  • Live chat system
  • Workflow Management
  • Compliance Management
  • Collaboration
  • Electronic Signature
  • Email Management
  • Print Management
  • Inventory Tracking
  • Real Time Comparisons
  • Supplier Management
  • Issue Management
  • Billing & Invoicing
  • Commercial Properties
  • Payment Processing
  • Residential Properties
  • Barcoding / RFID
  • Feedback Management
  • Surveys & Feedback
  • Dashboard
  • Call Monitoring
  • Predictive Dialer
  • Activity Tracking
  • Campaign Management
  • Software Inventory
  • Admissions Management
  • Procurement Management
  • Analytics
  • Scheduling
  • Knowledge Base
  • Blended Call Center
  • Call Logging
  • Call Scripting
  • Escalation Management
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Queue Manager
  • Version Control
  • Alerts/Escalation
  • Automated Routing
  • Community Forums
  • Contract Management
  • Inbox Queue Management
  • Incident Management
  • Known Issue Management
  • Multiple Brands Products
  • Service Desk (ITIL ITSM)
  • Ticket Management
  • Help Desk Management
  • Issue Tracking
  • Macros
  • Online Forums
  • Problem Management
  • Requirements Review
  • Service Level Management
  • Service Level Agreement (SLA) Management
  • Software Metrics
  • Third Party Integration
  • To-Do List
  • Audit Management
  • Corrective Actions (CAPA)
  • Calendar Management
  • Dispatch Management
  • Inspection Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Routing
  • Requisition Management
  • Call Sharing
  • File Transfer
  • Instant Retrieval
  • Forms Management
  • Server Performance
  • Uptime Monitoring
  • Event Logs
  • Event-Based Notifications
  • FTP Monitoring
  • Mail Server Monitoring
  • Transaction Monitoring
  • Uptime Reporting
  • Email Monitoring
  • User Activity Monitoring
  • Contact Database
  • Backlog Management
  • Service History
  • Warranty Management
  • Asset Budgeting
  • Asset Lifecycle Management
  • Cost Tracking
  • Network Monitoring
  • Job Management
  • Team Management
  • Interaction Tracking
  • Configuration Management
  • Change Management
  • Website Visitor Tracking
  • Depreciation Management
  • Disposal Management
  • Customer Segmentation
  • Incident Reporting
  • Push Notifications
  • Device management
  • Curriculum Management
  • Enrollment Management
  • K-12
  • School District
  • Student Information / Records
  • Policy Management
  • Response Management
  • Sentiment Analysis
  • Social Media Monitoring
  • Social Media Metrics
  • Maintenance Management
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Video Content
  • Multi-Channel Communication
  • Data Visualization
  • Predictive Analytics
  • Release Management
  • Service Catalog Management
  • Newsletter Management
  • Template Management
  • Customer Engagement
  • Asset Tracking
  • Mobile Access
  • Preventive Maintenance
  • Service History Tracking
  • For Developers
  • For Sales
  • Anti Virus
  • Internet Usage Monitoring
  • Web Threat Management
  • Web Traffic Reporting
  • Brainstorming
  • Chat / Messaging
  • Discussion Boards
  • Templates
  • Remote Access
  • Usage Reporting
  • Customer Support Tracking
  • Email Response Control
  • Notes Management
  • Team Chat
  • Screen Sharing
  • Approval Workflow
  • Buy Side (Suppliers)
  • Completion Tracking
  • Full Text Search
  • Government Contracts
  • Sell Side (Customers)
  • Specialty Contracts
  • Email Marketing
  • Document Storage
  • Search
  • Data Integration
  • Spam Blocker
  • Whitelisting / Blacklisting
  • Live Chat
  • Email Distribution
  • Filtering
  • Collaborative inbox for teams
  • Shared Mailboxes
  • Saas helpdesk software
  • Email Delegation for Gmail
  • Share Emails in Gmail
  • Shared Gmail Labels
  • Email notes for Gmail
  • Email reminders and snooze
  • Equipment Tracking
  • Account Alerts
  • Customer Lifecycle Management
  • Usage Tracking / Analytics
  • Schools
  • Prioritization
  • Action Management
  • Multi-Channel Collection
  • Text Analysis
  • Trend Analysis
  • Employee Database
  • Reporting/Analytics
  • Canned Responses
  • Geo Targeting
  • Proactive Chat
  • Campaign Tracking
  • Change Calendar
  • Change Planning
  • Content Management
  • Location Tracking
  • Diagnostic Tools
  • Real Time Chat
  • Session Recording
  • Session Transfer
  • Chatbot
  • For Healthcare
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
  • Code-free Development
  • Scenario Planning
  • Interactive Content
  • Knowledge Base Management
  • IT Asset Management
  • Device Targeting
  • Expiry Notifications
  • Mobile Notifications
  • Visual Notifications
  • Quotes/Estimates
  • Time Clock
  • Baseline Manager
  • Root-Cause Diagnosis
  • Compliance Tracking
  • Payment Collection in the Field
  • Warranty Tracking
  • Account Management
  • Contract Lifecycle Management
  • Pre-built Templates
  • Audit Trails
  • Check-in / Check-out
  • Depreciation Tracking
  • Disposal Tracking
  • Billing for Data
  • Billing for Voice
  • Chargeback Tracking
  • Contract Negotiation
  • Fixed Line Compatibility
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Customer Profiles
  • Data Matching
  • GDPR Compliance
  • Personalization
  • Relationship Mapping
  • Behavioral Analytics
  • Predictive Modeling
  • Archiving
  • Virtual Assistant
  • On-Screen Chats
  • Pre-configured Bot
  • Multi-Language
  • Financial Aid Management
  • Real Time Editing
  • Cataloging/Categorization
  • Email Archiving
  • License Management
  • Capacity Monitoring
  • On-Demand Communications
  • Activity / News Feed
  • Decision Tree
  • Contract/License Management
  • Patch Management
  • Real-time Chat
  • Chat/Messaging
  • Discussion Threads
  • Batch Communications
  • Channel Attribution
  • Customer Journey Mapping
  • ROI Tracking
  • Website Analytics
  • Interactive Voice Response
  • Queue Management
  • Alerts / Escalation
  • Issue Auditing
  • Recurring Issues
  • Ticket/Issue Tracking
  • Issue Scheduling
  • Customer Complaint Tracking
  • Quality Assurance Management
  • Reservations
  • Independent/Private
  • Activity Log
  • Availability Management
  • Release & Deployment Management
  • Remediation
  • CMDB
  • SLA Management
  • Hardware Inventory
  • Service Reporting
  • Shared Inboxes
  • Signature Management
  • Troubleshooting Reports
  • Complaint Classification
  • QR Codes
  • Software License Management
  • Mass Notifications
  • Two-Way Communication
  • Transfers/Routing
  • Scheduled Messaging
  • Service Catalog
  • Backup Management
  • IP Address Monitoring
  • Bandwidth Monitoring
  • Network Diagnosis
  • SLA Monitoring
  • Remote Systems Monitoring
  • Vegetation Mapping
  • Notification Scheduling
  • Message Personalization
  • Multiple Scripts
  • Phone Key Input
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • 2-Way Messaging
  • Network Resource Management
  • Server Monitoring
  • Multi-Patch Deployments
  • Network Wide Management
  • Custom Patches
  • Remote Protection
  • Intent Recognition
  • Impact Management
Show More

Halo Service Desk Pricing

Here are the pricing plans for Halo Service Desk. Choose the plan that best fits your requirements and budget. Get Detailed Halo Service Desk pricing as per your requirements.

All-in-One Service Desk
$ 55
User/Month
  • Customer Service
  • Marketing
  • Projects
  • IT
  • Software Development
  • Sales
  • HR
  • Finance
Get Pricing

Halo Service Desk Specifications

Get a closer look at the technical specifications and system requirements for Halo Service Desk. Find out if it's compatible with your operating system and other software.

Deployment :
Any
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
MacOs
Windows
Language Support :
Croatian
Czech
Danish
Dutch
English
Finnish
French
German
Italian
Japanese
Polish
Spanish
Swedish
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
Halo Service Desk Categories on SoftwareSuggest :
Company Details :
Company Name : Halo Service Solutions
Headquarter :
Website : Visit Website

Halo Service Desk Comparisons

Compare Halo Service Desk with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Halo Service Desk Description

Here's the comprehensive description of Halo Service Desk. Gain a brief understanding of its unique features and exceptional benefits.

Halo Service Desk is dedicated to workflows, improve your service levels by connecting your teams globally under an all-inclusive cloud platform, giving your teams a shared view of work progress.

Halo Service Desk Videos

Overall Halo Service Desk Reviews

Thinking about using Halo Service Desk? Check out verified user reviews & ratings based on Halo Service Desk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.4/5

Based on 5 Reviews

Write a Review Or
Ask a question
Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4.4

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

5 Halo Service Desk Reviews

Hear directly from customers who have used Halo Service Desk. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Jayesh

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Dec 05, 2016

The Functionalities are very quite easy in system software

The Net Help Desk Support Team really helped us immensely in on-boarding as well as realigning our existing practices. Their Incident Management and Ticket Management interfaces are quite useful as well as coordinated. The other functionalities are also very well designed into the system and are quite easy to understand and train the staff members in.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Kedar

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Dec 02, 2016

Customer service is really good!!!

I have found the Net Help Desk software to be quite effective in taking away a lot of manual work-load from our organisation. I have found that the Contract Management feature is especially useful for small organisations like ours. Further, their customer service is quite anticipatory and thorough. I will give full marks to the developers of the software.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Bharat

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 21, 2016

Great product and good value for money

Everytime I have had trouble, their team has either resolved it quickly through real-time communication or they'd ask me to generate a support file that could be analyzed offline. They remain attentive through the whole process and have always given a solution. I was very impressed with the product and the team so I decided to expand our use to include many other NetHelp products. Great product and good value for money.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Kartik

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 11, 2016

It provides traditional interfaces

There are many alternatives but NetHelp has been with us for a long time and it provides traditional interfaces to monitor, review code and manage infrastructure. It helps to deploy new software and hardware too. Their support has been extremely positive and they have been providing great service for a very long period of time. We started using NetHelp because it was inexpensive as compared to other solutions.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Nirav

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Nov 15, 2016

Excellent product

NetHelp Desk is a wonderful platform for large and small organisations. It provides solution by implementing ITIL service desk. Net Help is really an expandable platform. Happy with their Support and Tech Staff.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Alternatives of Halo Service Desk

Explore alternative software options that can fulfill similar requirements as Halo Service Desk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Halo Service Desk FAQs

How much does Halo Service Desk cost?

The starting price of Halo Service Desk is ₹ 3960/User/Month. It has different pricing plans:

  1. All-in-One Service Desk : ₹ 3960/User/Month

Halo Service Desk also provides a free trial to users.

What are the top 5 features for Halo Service Desk?

The top 5 features for Halo Service Desk are:

  • Asset Management
  • Audit Trail
  • Case Management
  • Document Management
  • Email Integration

What type of customer support is available from Halo Service Desk?

The available support which Halo Service Desk provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training
Free Demo Get Pricing
Free Demo