Newfies-Dialer
What is Newfies-Dialer?
Newfies-Dialer is a full featured call center system which is multi-tenant and has billing for your tenants. The Dialer can be used for Predictive Dialing, Auto-Dialling, SMS delivery, Voice Broadcasting and Inbound Calling.
Newfies-Dialer Starting Price
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Key Features of Newfies-Dialer
Here are the powerful features that make Newfies-Dialer stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- CRM integration
- SMS
- Lead Management
- Contact Management
- IVR and Dial Groups
- API Integration
- Call Center Management
- Call Monitoring
- Inbound Reporting
- Outbound Reporting
- Voice & Data Integration
- Analytical Reports
- Outgoing Call Tracking
- Email Notifications
- IVR System
- Contact History
Newfies-Dialer Specifications
Get a closer look at the technical specifications and system requirements for Newfies-Dialer. Find out if it's compatible with your operating system and other software.
Newfies-Dialer Description
Here's the comprehensive description of Newfies-Dialer. Gain a brief understanding of its unique features and exceptional benefits.
Newfies-Dialer is a predictive and auto-dialer for call centers and telecoms companies that want to provide branded services to their customers.
Newfies-Dialer is Multi-Tenant, has billing, uses your own VoIP telecomunications provider and can be white-labelled. Newfies-Dialer can be used anywhere in the world. There is no minimum contract duration.
Auto-dialers and Predictive Dialers increase agent productivity by reducing time spent dialling and waiting for the call to connect. Industry figures suggest that predictive dialling can increase agent's time on the phone from 15 minutes in the hour to more than 45 minutes in the hour. This is equivelant as tripling your staff count.
Newfies-Dialer includes:-
- Interactive Outbound IVR
- Predictive Dialer
- Press-1 Campaigns
- Voice Broadcasting
- Phone Surveys
- Voicemail Detection
- Inbound Calling
- Agent Interface
- Outbound SMS campaigns
Newfies-Dialer is used extensively in the following industries:-
- Political Campaigning
- Debt Collection
- Appointment reminders
- Marketing
- Lead Generation
For more information about Newfies-Dialer, contact us for a demo and free trial.
Newfies-Dialer Videos
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Newfies-Dialer FAQs
What are the top 5 features for Newfies-Dialer?
The top 5 features for Newfies-Dialer are:
- CRM integration
- SMS
- Lead Management
- Contact Management
- IVR and Dial Groups
What type of customer support is available from Newfies-Dialer?
The available support which Newfies-Dialer provides is:
- Live support
- Training
Where is the headquarters/company of Newfies-Dialer located?
The headquarters/company of Newfies-Dialer is located at Barcelona.