What is NinjaChat?

NinjaChat is a customer service platform that helps you delight your customers, drive sales and distribute support across your teams.

Pricing

NinjaChat Starting Price

$ 15/Per Month

Awards
NinjaChat Award

Our Awards and Recognition

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NinjaChat Screenshots

Key Features of NinjaChat

Here are the powerful features that make NinjaChat stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Audio / Video Conferencing
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Agent Scheduling
  • Alerts / Escalation
  • Analytics
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Audience Segmentation
  • Auto Dialer
  • Automatic Chat Translation
  • Automatic Greetings
  • Background Screening
  • Batch Communications
  • Call Center
  • Call List Management
  • Call Logging
  • Call Me Option
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Cataloging / Categorization
  • Chat / Messaging
  • Chat History
  • Chat Routing
  • Chat Supervision
  • Chat Translation
  • Chat Widget
  • Chatbot
  • Chatbot Automation
  • Co-Browsing
  • Co-browsing and Screen Sharing
  • Code-free Development
  • Codeless Bot
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Import/Export
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Conversation Notes
  • CRM
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support Tracking
  • Customizable Branding
  • Dashboard
  • Data Management
  • Data Modeling
  • Drag & Drop
  • Email Automation
  • Email Distribution
  • Email Response Control
  • Employee Communication Tools
  • Engagement Monitoring
  • Feedback Management
  • File Sharing
  • Form Creation
  • Geo Targeting
  • Google Analytics
  • Webmaster & Sitemap
  • Group Messaging
  • Human Handover
  • I Spy
  • Inbound Call Center
  • Inbound Reporting
  • Instagram Integration
  • Integration and Customization
  • Intent Recognition
  • Interaction Tracking
  • Interactive Content
  • Internal Chat Integration
  • Internal Communications
  • Internal HR
  • Interview Management
  • IP Blocking
  • IVR / Voice Recognition
  • Knowledge Base
  • Knowledge Database
  • Knowledge Management
  • Labels
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Meeting Management
  • Mobile Messaging
  • Mobile SDK
  • Multi Website Support
  • Multi-Campaign
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Language
  • Offline Form
  • Omni-Channel
  • Omni-channel Support
  • On-Demand Communications
  • On-Screen Chats
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Persistent Chat
  • Personal Greetings
  • Personalization
  • Phone Key Input
  • Pre and Post Chat Forms
  • Pre-configured Bot
  • Predictive Analytics
  • Predictive Dialer
  • Presentation Management
  • Proactive Chat
  • Proactive Chat Triggers
  • Proactive Invitations
  • Process/Workflow Automation
  • Product Recommendations
  • Profanity Management
  • Profile Enrichment
  • Prospecting Tools
  • Queue Management
  • Real Time Monitoring
  • Recruiting Firms
  • Reporting
  • Reusable Components
  • Rules-Based Workflow
  • Sales pipeline management
  • Screen Sharing
  • Screenshare
  • Scripted Bot
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Department
  • Shared Contacts
  • Shortcut Messages
  • Social Media Integration
  • Speech Recognition
  • Supervise Chats
  • Surveys & Feedback
  • Target Account Identification
  • Team Chat
  • Team Communication
  • Template Management
  • Third Party Integration
  • Ticketing system
  • Transfers / Routing
  • Transfers/Routing
  • Typing Preview
  • Used Car Dealer
  • Video Chat
  • Video Content
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visitor Analytics
  • Visitor banning
  • Visitor Targeting
  • Visitor Tracking
  • VoIP
  • Website Visitor Tracking
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  • 360 Degree Feedback
  • Action Management
  • Agent Productivity
  • Alerts & Notifications
  • Alerts / Escalation
  • Alerts/Escalation
  • Analytics
  • Annotations
  • Appointment Management
  • Archiving
  • Auto-tag tickets
  • Automated Routing
  • Batch Communications
  • Billing & Invoicing
  • Blogs
  • Brand Management
  • Call Sharing
  • Caller ID
  • Camera
  • Chat / Messaging
  • Churn Management
  • Collaboration
  • Community Forums
  • Community Management
  • Complaint Monitoring
  • Content Management
  • Contract Management
  • Conversion Tracking
  • CRM integration
  • Customer DataBase
  • Customer Service
  • Dashboard
  • Data Security
  • Data Visualization
  • Distribution Management
  • Document Management
  • Domain mapping
  • Email / Online
  • Email Distribution
  • Email Integration
  • Embeddable self-service
  • Event Management
  • Extensibility
  • Feedback Collection
  • Feedback Management
  • Field Predictions
  • For Mobile
  • For Websites
  • Group Management
  • Guided Conversations
  • Help Desk Management
  • Inbox Queue Management
  • Incident Management
  • Instant Messaging
  • Instant Retrieval
  • Interactive Content
  • Issue Tracking
  • KB Bot
  • Knowledge Base
  • Knowledge Management
  • Known Issue Management
  • Live Chat
  • Live chat system
  • Macros
  • Member Directory
  • Membership Management
  • Multi-brand Help Center
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Channel Publishing
  • Multi-Department
  • Multi-Language
  • Multiple Brands Products
  • Omnichannel
  • On-Demand Communications
  • On-Demand Recording
  • Online Activation
  • Online Forums
  • Performance Metrics
  • Personalization
  • Problem Management
  • Process Automation
  • Queue Management
  • Real-time Chat
  • Reply Assistant
  • Requirements Review
  • Reverse Phone Lookup
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Service Level Management
  • SLAs & Escalations
  • Social Media
  • Social Media Integration
  • Social media management
  • Software Metrics
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Analytics
  • Third Party Integration
  • Ticket Assignment
  • Ticket Management
  • Time Tracking
  • To-Do List
  • Trend Analysis
  • Usability Testing
  • User Journeys
  • User Research
  • User Research Analysis
  • Video Content
  • Web Forms
  • Website Management
  • Workflow Management
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  • Action planning and follow-up workflows
  • Alert and notification system
  • Automated report generation and distribution
  • Automated survey distribution
  • Benchmarking and comparative analysis
  • Closed-loop feedback management
  • Collaboration and sharing features
  • Customer Experience Management
  • Customer feedback collection
  • Customer journey mapping and analysis
  • Customer loyalty and retention tracking
  • Customer Satisfaction
  • Customer satisfaction metrics tracking
  • Customer satisfaction score calculation
  • Customer Segmentation
  • Customer sentiment analysis
  • Customizable survey templates
  • Dashboards
  • Data security and privacy controls
  • Data Visualization
  • Mobile-friendly surveys and feedback collection
  • Multichannel feedback collection (email
  • SMS
  • website
  • etc.)
  • Multilingual Support
  • Net Promoter Score (NPS) tracking
  • Real-time feedback analysis
  • Reporting and Analytics
  • Role-based access controls
  • Social media monitoring and sentiment analysis
  • Survey creation and design
  • Survey response tracking and monitoring
  • Text analytics and sentiment detection
  • Trend analysis and data visualization
Show More

NinjaChat Pricing

Here are the pricing plans for NinjaChat. Choose the plan that best fits your requirements and budget. Get Detailed NinjaChat pricing as per your requirements.

500apps
$ 15
Per Month
  • Multi-channel support
  • UI Theming
  • Advance reports
  • Chatbot software
Get Pricing

NinjaChat Specifications

Get a closer look at the technical specifications and system requirements for NinjaChat. Find out if it's compatible with your operating system and other software.

Deployment :
Any
Subscription Plan :
Monthly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Windows
Language Support :
English
Business :
Freelancers
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
NinjaChat Categories on SoftwareSuggest :
Integrations :
  • webhook
  • CRM
  • Project Management
  • chatbot
  • video conferencing
Company Details :
Company Name : Botup by 500apps
Headquarter :
Website : Visit Website

NinjaChat Description

Here's the comprehensive description of NinjaChat. Gain a brief understanding of its unique features and exceptional benefits.

Transform the customer support experience and provide faster resolution in real-time through multi-channel support via Whatsapp, Facebook messenger, and Text messages. And manage all customer interaction channels in one place to coordinate and answer more rapidly via text, voice, video, and screen sharing and integrate with Chatbot (built-in) feature to help customers 24/7 support.

Overall NinjaChat Reviews

Thinking about using NinjaChat? Check out verified user reviews & ratings based on NinjaChat's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.9/5

Based on 25 Reviews

Write a Review Or
Ask a question
Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 99.6%

Likelihood to recommend

Out of 100%

NinjaChat Pros and Cons

"NinjaChat software enhances office communication, promoting teamwork and productivity through its real-time interaction, intuitive interface, and collaborative features. Additionally, its searchable chat history improves its appeal."

"NinjaChat enables instantaneous customer-agent interaction. Rapid issue resolution and quick answers eliminate customer wait times."

"NinjaChat has made a remarkable difference in my customer service experience. Its user-friendly interface, customizable features, and seamless platform integration make it an indispensable tool for managing customer chats. I highly recommend NinjaChat to other businesses."

"I can't come up with any negatives when it comes to using Ninjachat. Its assistance is invaluable, and the software is designed for ease of use."

"I don't have any problem with this software. It is, without a doubt, the most suitable solution for businesses."

"This app has seamlessly become an integral part of my daily activities, and I haven't faced any drawbacks or obstacles thus far. I genuinely admire every aspect of the app, making it my top preference over other apps offering similar features."

Alternatives of NinjaChat

Explore alternative software options that can fulfill similar requirements as NinjaChat. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

NinjaChat FAQs

How much does NinjaChat cost?

The starting price of NinjaChat is ₹ 1080/Per Month. It has different pricing plans:

  1. 500apps : ₹ 1080/Per Month

The details of NinjaChat’s free trial have not been shared by the vendor.

What apps do NinjaChat integrate with?

NinjaChat integrates with various apps:

  • webhook
  • CRM
  • Project Management
  • chatbot
  • video conferencing

What are the top 5 features for NinjaChat?

The top 5 features for NinjaChat are:

  • CRM
  • Performance Management
  • Lead Management
  • Contact Management
  • Call Recording
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