What is NinjaOne?
It is one of the best MSP software systems available in the market that doubles as a help desk for managing interaction tracking, license management, automatic scans, etc. It’s highly functionality helps testers perform tasks faster and more efficiently.
NinjaOne Starting Price
NinjaOne Awards

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Key Features of NinjaOne
- Asset Management
- Help Desk
- Inventory Management
- Project Management
- Compliance Management
- Software Management
- Issue Management
- Software Inventory
- Scheduling
- Automated Routing
- Ticket Management
- Third Party Integration
- Uptime Monitoring
- Event Logs
- User Activity Monitoring
- Asset Budgeting
NinjaOne Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
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Deployment:
Cloud Based
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Payment:
Monthly, Yearly
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Desktop Platforms
Mobile Platforms
Language Support
- Danish
- Dutch
- English
- French
- German
- Italian
- Norwegian
- Polish
- Portuguese
- Russian
- Spanish
- Swedish
NinjaOne Categories on SoftwareSuggest
Company Details
NinjaOne
Austin
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NinjaOne Description
Introducing NinjaOne, the leading unified IT management solution for MSPs and IT professionals.
Simplify your day-to-day tasks with a single-pane-of-glass view into all endpoints and tools. Gain proactive monitoring, remote control, patch management, software and asset management, backup, documentation, and service desk capabilities. NinjaOne empowers you to achieve more with less by providing at-a-glance insights, improving end-user support, enabling efficient remediation, and completing tasks faster. Focus on growth with NinjaOne's cloud-native platform, and benefit from 24/5 local support, unlimited training, and transparent pricing. Experience the #1 rated software in its category, trusted by leading organizations worldwide. Upgrade to NinjaOne and transform your IT experience today.
With NinjaOne, IT organizations radically improve efficiency by being able to:
- Get insights at-a-glance:?View the status of all endpoints and easily assess what needs immediate attention with a single view of all alerts, patch statuses, quarantined threats and much more.
- Provide fundamental security: NinjaOne empowers IT teams to secure endpoints with the key fundamentals of cyber hygiene: Timely patching, endpoint hardening, anti-virus on every endpoint, consistent backups, and clear visibility into the health of every machine at all times.
- Improve end-user support:?Keep end-users satisfied and ticket volumes to a minimum by detecting and remediating issues long before users experience problems.
- Increase technician-to-endpoint ratios: ?Flexible and robust automation capabilities enable staff to manage more endpoints per technician without compromising level of service.
- Work faster:NinjaOne is a cloud-native platform architected to be highly responsive. Execute tasks and run scripts in seconds on any endpoint no matter where it’s located.
- Focus on growth:Spend less time with unhappy end users and more time focused on strategic initiatives that improve efficiency, security, and help the business grow and thrive.
Working with NinjaOne means:
- Fast and capable support: With a 98% CSAT score and less than one hour typical ticket response time, the NinjaOne Support team is deservedly top-rated in the industry.
- Integrations with key tools: NinjaOne offers integrations with key PSAs, EDR and security tools, notification platforms, remote access tools, and many other commonly used solutions.
- Doing business your way: Month-to-month pricing and unlimited free onboarding, training and support makes it easy to move from an existing IT management solution.
- Constant innovation: NinjaOne was built from the ground up by its own engineers, not bolted on through acquisitions. Customers are invited to submit feature requests and those are weighed heavily when developing the platform roadmap – always available to view in the company website.
- Thriving Community: The NinjaOne Dojo houses active forums, a customer script share with over 600 useful automation scripts, and hundreds of videos, articles, and webinars that provide support at all levels.
Alternatives of NinjaOne
Starting at $ 245
Available on request
NinjaOne Videos
Integrations
Accelo, Autotask PSA, Bitdefender Gravity/Zone, BrightGauge, CloudBlue PSA, Computicate PSA, ConnectWise Control, ConnectWise Manage, HaloPSA, HarmonyPSA, IT Portal, IT Boost, IT Glue, Liongard, MSP360 Managed Backup, Malwarebytes Endpoint Protection, Narmada, N-able Passportal, PROMYS, OpenDNS, Passportal, RepairShopr, ScalePad, SherpaDesk, StorageCraft Cloud Backup, Splashtop Remote Support, Webroot Antivirus + Internet Security Complete (SecureAnywhere), Hyper V, VM ware, PagerDuty, Cisco Secure Access by Duo, Okta (The Okta Identity Cloud)
Overall Reviews
NinjaOne Pros and Cons
Pros
"NinjaOne has the good pricing plan.Yes it is easy to use. User can get what they need so easily"
"This software is extremely easy to use, and amazing at monitoring all of my IT assets and network.From start till now, evrything good, good trial and demonatration, explanation, also the customer support, the forum, and after sales, good, fine and motivated people over there, not only too sell."
"Ease of use"
Cons
"All the part of ninjaOne are very good but still need to Improve and work to maintain low pricing plan for Anger users."
"Another thing that is more of an inconvenience than a con. You are required to have 2FA enabled to make configuration/policy changes.If I have to come up with a con though, it's that there is n"
"BitLocker reporting on only the main drives would be beneficial."
NinjaOne Reviews (8)
Saim A.
Employer
Used the software for : Less than 6 months (Monthly)
Company Size :1-10 employees
View about NinjaOne
NinjaOne is the leading unified IT operations solution that simplifies how IT teams work. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction.
NinjaOne After Sales Service Rating
What do you like best about NinjaOne?
NinjaOne has the good pricing plan.Yes it is easy to use. User can get what they need so easily
What do you dislike about NinjaOne?
All the part of ninjaOne are very good but still need to Improve and work to maintain low pricing plan for Anger users.
What features is NinjaOne currently missing?
Nope
What other products like NinjaOne have you used or evaluated?
No o didn't used the other products but I looking forward to do so.
Azhar C.
Manager
Used the software for : 2+ years (Daily)
Company Size :51-200 employees
Personal Reviews About Ninjaone
Very good. Even though we're a small IT company, every staff member has made us feel valued as a Ninja client.NinjaOne has an overall rating of 4.4 out of 5, based on over 98 reviews left anonymously by employees. 86% of employees would recommend working at NinjaOne to a friend, and 88% have
NinjaOne After Sales Service Rating
What do you like best about NinjaOne?
This software is extremely easy to use, and amazing at monitoring all of my IT assets and network.From start till now, evrything good, good trial and demonatration, explanation, also the customer support, the forum, and after sales, good, fine and motivated people over there, not only too sell.
What do you dislike about NinjaOne?
Another thing that is more of an inconvenience than a con. You are required to have 2FA enabled to make configuration/policy changes.If I have to come up with a con though, it's that there is n
What features is NinjaOne currently missing?
No
What other products like NinjaOne have you used or evaluated?
No
Chris G.
Used the software for : 2+ years
Company Size :51-200 employee
Fantastic Management Software
We use this software internally, and it's a total game changer. I can now manage all of my PCs, Macs, and Servers from one centralized platform. The mobile app lets me work from literally anywhere. For the price, this is hands down the best management software on the market.
NinjaOne IOS?> App Experience
NinjaOne After Sales Service Rating
What do you like best about NinjaOne?
Ease of use
What do you dislike about NinjaOne?
BitLocker reporting on only the main drives would be beneficial.
Do you think NinjaOne delivers value for the money spent?
Yes
Are you satisfied with NinjaOne features?
Yes
Did implimentation of NinjaOne was easy?
Yes
What features is NinjaOne currently missing?
Not at this time.
What other products like NinjaOne have you used or evaluated?
Solarwinds
How NinjaOne is better/different from its competitors?
Much more intuitive and responsive than the competitors. I would say their support is much better than any of the competitors as well.
Shawn
Used the software for : 2+ years
Company Size :51-200 employee
NinjaRMM Solid Product
This tool has made it easy to manage computers and check the status of network equipment. It has a good desktop interface and phone app. Easy to use and get going.
NinjaOne Mobile App Experience
NinjaOne After Sales Service Rating
What do you like best about NinjaOne?
Ease of installation and rollout. The structure of policies for management and monitoring is simple and straightforward.
What do you dislike about NinjaOne?
No complaints at this time.
Do you think NinjaOne delivers value for the money spent?
Yes
Are you satisfied with NinjaOne features?
Yes
Did implimentation of NinjaOne was easy?
Yes
What features is NinjaOne currently missing?
Not at the time.
Anthony
Used the software for : 2+ years
Company Size :51-200 employee
Easy to use RMM Platform
NinjaRMM is a great, fully featured RMM/MDM platform for Windows computers. It has a library of built-in scripts, as well as extensive ability to add your own and access Remote CMD/PowerShell to accomplish what we need to. Using Ninja, I've been able to save our helpdesk many hours of troubleshooting these computers and save our end-users lots of time that would otherwise be spent in remote sessions, since we're able to have all important information about our computers available at our fingertips. I've also found it helpful with running bulk processes on Windows PCs and servers, such as updating software and routine maintenance tasks to prevent issues before they happen.
NinjaOne Mobile App Experience
NinjaOne After Sales Service Rating
What do you like best about NinjaOne?
The ability to upload our own scripts and installers has saved us a lot of time and effort while automating onboarding, offboarding and routine maintenance tasks.
What do you dislike about NinjaOne?
Support for Mac and Linux devices is minimal as of July 2021, but the Ninja team has been working on developing this more and hopefully, in the future we will feel confident in recommending Ninja for these devices as well.
Do you think NinjaOne delivers value for the money spent?
Yes
Are you satisfied with NinjaOne features?
Yes
Did implimentation of NinjaOne was easy?
Yes
What features is NinjaOne currently missing?
Built in PC remote lock/wipe would be useful, but we have rolled our own script instead.
What other products like NinjaOne have you used or evaluated?
JAMF, Mosyle, Intune
How NinjaOne is better/different from its competitors?
Ninja offers all of the most important features at a rock solid price.
NinjaOne FAQs
What apps do NinjaOne integrate with?
NinjaOne integrates with various apps:
- Accelo
- Autotask PSA
- Bitdefender Gravity/Zone
- BrightGauge
- CloudBlue PSA
- Computicate PSA
- ConnectWise Control
- ConnectWise Manage
- HaloPSA
- HarmonyPSA
- IT Portal
- IT Boost
- IT Glue
- Liongard
- MSP360 Managed Backup
- Malwarebytes Endpoint Protection
- Narmada
- N-able Passportal
- PROMYS
- OpenDNS
- Passportal
- RepairShopr
- ScalePad
- SherpaDesk
- StorageCraft Cloud Backup
- Splashtop Remote Support
- Webroot Antivirus + Internet Security Complete (SecureAnywhere)
- Hyper V
- VM ware
- PagerDuty
- Cisco Secure Access by Duo
- Okta (The Okta Identity Cloud)
What are the top 5 features for NinjaOne?
The top 5 features for NinjaOne are:
- Asset Management
- Help Desk
- Inventory Management
- Project Management
- Compliance Management