What is NinjaOne?

It is one of the best MSP software systems available in the market that doubles as a help desk for managing interaction tracking, license management, automatic scans, etc. It’s highly functionality helps testers perform tasks faster and more efficiently.

Pricing

NinjaOne Starting Price

Awards
NinjaOne Award

Our Awards and Recognition

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Maximize your potential with custom solutions built for today’s opportunities and tomorrow’s challenges.

Key Features of NinjaOne

Here are the powerful features that make NinjaOne stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Real Time Monitoring
  • Patch Management
  • Remote Control
  • It Automation
  • Network Monitoring
  • Endpoint Management
  • Software Deployment
  • Asset Management
  • Alerting And Notifications
  • Reporting And Analytics
  • Backup And Recovery
  • Security Management
  • Mobile Device Management
  • Policy Management
  • Scripting
  • Third Party Integrations
  • User Management
  • Multi Tenant Support
  • Compliance Management
  • Service Desk Integration
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NinjaOne Screenshots

NinjaOne Specifications

Get a closer look at the technical specifications and system requirements for NinjaOne. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : NinjaOne
Headquarter : Austin
Website : Visit Website
Overview Provided by : Sherry Yan
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Language Support :
Danish
Dutch
English
French
German
Italian
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish
Business :
Freelancers
StartUps
SMBs
Available Support :
Email
Phone

NinjaOne Comparisons

Compare NinjaOne with other similar options available in Remote Monitoring and Management Software. Explore the key differences to see why it's the top choice for businesses and individuals.

NinjaOne Description

Here's the comprehensive description of NinjaOne. Gain a brief understanding of its unique features and exceptional benefits.

Discover NinjaOne: The leading unified IT management solution for MSPs and IT professionals. 

Take control of your IT operations with NinjaOne, the all-in-one IT solution trusted by MSPs and IT professionals worldwide. Designed to simplify and automate your daily tasks, NinjaOne empowers you to work smarter, not harder. 

Transform your workflow with NinjaOne’s comprehensive visibility and control over every endpoint, all through a single-pane-of-glass interface. Take immediate action to easily monitor, manage, and secure your IT environment, ensuring seamless operations and increased productivity. Maximize efficiency with automation tools that handle repetitive tasks like patch management, software deployment, and remote support, allowing you to focus on driving strategic growth. Strengthen your security posture with powerful features that implement critical patches, monitor threats, and safeguard your data through reliable backups. NinjaOne also accelerates IT resolution with lightning-fast diagnosis and remediation, minimizing downtime and keeping your business running smoothly. 

Experience the benefits of working with NinjaOne: 

  • Exceptional support: Rated No.1 in customer support with a 98% satisfaction score and an average ticket response time of less than an hour. 
  • Seamless integrations: Easily connect with key PSAs, EDR tools, notification platforms, and more. 
  • Flexible business model: Benefit from month-to-month pricing, unlimited free onboarding, training, and support, making transitions seamless. 
  • Continuous innovation: Built in-house by NinjaOne’s dedicated engineering team, the platform continuously evolves based on customer feedback, with a transparent roadmap. 
  • Vibrant community: Access a wealth of resources in the NinjaOne Dojo, including active forums, a script repository with over 600 automation scripts, and a library of educational content. 

Join thousands of IT professionals and MSPs who have already transformed their operations with NinjaOne. Enhance your IT management capabilities, reduce complexity, and drive your business forward with the industry’s leading IT management solution.

NinjaOne Resources

NinjaOne Unified Endpoint Management Platform Get Your Free Copy
NinjaOne Remote Monitoring & Management Get Your Free Copy
NinjaOne Backup Get Your Free Copy

Overall NinjaOne Reviews

Thinking about using NinjaOne? Check out verified user reviews & ratings based on NinjaOne's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.8/5

Based on 9 Reviews

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Feature 4.6

Feature

Out of 5

Ease of use 4.9

Ease of use

Out of 5

Value for money 4.8

Value for money

Out of 5

Customer support 4.7

Customer support

Out of 5

Likelihood to recommend 96.7%

Likelihood to recommend

Out of 100%

NinjaOne Pros and Cons Based on Customer Reviews

"NinjaOne's mobile app allows for seamless management on the go, integrating well with tools like TeamViewer."

"Users appreciate the robust customer support and active community forums, which enhance the overall experience."

"NinjaOne offers an intuitive and user-friendly interface, making IT management tasks simpler and more efficient."

"Some users may find a slight learning curve due to the platform's extensive features."

"The pricing structure might be a concern for smaller businesses, especially as usage scales."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 3 out of 9 Reviews

Bilal I.

Development

5.0

Jan 24, 2024

Used the software for : 1-2 years (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Superb Software (Recommended)

I've been using NinjaOne for our business's IT management, and it's been a game-changer. The intuitive interface and powerful features simplify tasks, and proactive monitoring ensures issues are swiftly addressed. The centralized dashboard gives real-time insights, and the robust remote management tools are a lifesaver for our dynamic work environment. The customer support is top-notch, making NinjaOne the go-to solution for efficient IT operations. Highly recommended!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

NinjaOne After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about NinjaOne?

NinjaOne offers a robust set of features for IT management, simplifying tasks and providing real-time insights. The platforms powerful remote management tools are invaluable for businesses with dynamic work environments, ensuring seamless operations.

What do you dislike about NinjaOne?

Some users may experience a slight learning curve initially, as the platforms extensive features may take time to fully explore and utilize. Depending on the scale of usage, the pricing structure might be a consideration for smaller businesses.

What features is NinjaOne currently missing?

No

What other products like NinjaOne have you used or evaluated?

Only tried this product yet.

Saim A.

Employer

4.0

May 08, 2023

Used the software for : Less than 6 months (Monthly)

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

View about NinjaOne

NinjaOne is the leading unified IT operations solution that simplifies how IT teams work. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, and intuitive platform, improving technician efficiency and user satisfaction.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

NinjaOne After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about NinjaOne?

NinjaOne has a good pricing plan. Yes, it is easy to use. Users can get what they need so easily.

What do you dislike about NinjaOne?

All the parts of ninjaOne are very good but still need to improve and work to maintain a low pricing plan for Anger users.

What features is NinjaOne currently missing?

Nope

What other products like NinjaOne have you used or evaluated?

No o didn't used the other products but I looking forward to do so.

Azhar C.

Manager

5.0

Apr 11, 2023

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Personal Reviews About Ninjaone

Very good. Even though we're a small IT company, every staff member has made us feel valued as a Ninja client. NinjaOne has an overall rating of 4.4 out of 5, based on over 98 reviews left anonymously by employees. 86% of employees would recommend working at NinjaOne to a friend, and 88% have

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

NinjaOne After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about NinjaOne?

This software is extremely easy to use and amazing at monitoring all of my IT assets and network. From start till now, everything good, good trial and demonstration, explanation, also the customer support, the forum, and after sales, good, fine and motivated people over there, not only to sell.

What do you dislike about NinjaOne?

Another thing that is more of an inconvenience than a con: you are required to have 2FA enabled to make configuration/policy changes. If I have to come up with a con, though, its that there is n

What features is NinjaOne currently missing?

No

What other products like NinjaOne have you used or evaluated?

No

Alternatives of NinjaOne

Explore alternative software options that can fulfill similar requirements as NinjaOne. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

NinjaOne FAQs

What apps do NinjaOne integrate with?

NinjaOne integrates with various apps:

  • Accelo
  • Autotask PSA
  • Bitdefender Gravity/Zone
  • BrightGauge
  • CloudBlue PSA
  • Computicate PSA
  • ConnectWise Control
  • ConnectWise Manage
  • HaloPSA
  • HarmonyPSA
  • IT Portal
  • IT Boost
  • IT Glue
  • Liongard
  • MSP360 Managed Backup
  • Malwarebytes Endpoint Protection
  • Narmada
  • N-able Passportal
  • PROMYS
  • OpenDNS
  • Passportal
  • RepairShopr
  • ScalePad
  • SherpaDesk
  • StorageCraft Cloud Backup
  • Splashtop Remote Support
  • Webroot Antivirus + Internet Security Complete (SecureAnywhere)
  • Hyper V
  • VM ware
  • PagerDuty
  • Cisco Secure Access by Duo
  • Okta (The Okta Identity Cloud)

What are the top 5 features for NinjaOne?

The top 5 features for NinjaOne are:

  • Asset Management
  • Help Desk
  • Inventory Management
  • Project Management
  • Compliance Management

What type of customer support is available from NinjaOne?

The available support which NinjaOne provides is:

  • Phone
  • Email

What types of businesses does NinjaOne serve?

NinjaOne serves a wide range of businesses, including but not limited to Freelancer, Startups & SMEs.

How is NinjaOne commonly used?

NinjaOne is commonly used for various purposes, such as Help Desk, Backup , Remote Support and more.

Who are the primary competitors of NinjaOne?

The three major competitors of NinjaOne are Lansweeper, Kaseya and Acronis. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.