Oki-Toki Dialer
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What is Oki-Toki Dialer?
Oki-Toki's Program Dialer streamlines your outbound calling processes. It combines automation with practical features to improve customer engagements and boost your sales effectiveness.
Pricing
Oki-Toki Dialer Starting Price
$ 30/Single User
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Key Features of Oki-Toki Dialer
Here are the powerful features that make Oki-Toki Dialer stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Automatic Call Distribution
- Call Recording
- Real Time Analytics
- CRM Integration
- Call Scripting
- Lead Management
- Call Monitoring
- Voicemail Detection
- Call Transfer
- Call Queuing
- Customizable Reporting
- Agent Performance Tracking
- Call Disposition
- Dnc List Management
- Ivr System
- Time Zone Management
- Callback Scheduling
- Multi Campaign Management
- Whisper Coaching
- Api Access
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Oki-Toki Dialer Screenshots
Oki-Toki Dialer Pricing
Here are the pricing plans for Oki-Toki Dialer. Choose the plan that best fits your requirements and budget. Get Detailed Oki-Toki Dialer pricing as per your requirements.
Professional
$ 30
Single User
- Call logging & recording
- Built-in CRM with callback scheduling
- Smart DID Routing
- Preview, Limitless, Power and Predictive dialers
- Time Zone Management
- Agent Performance Tracking
- Call Tagging
- Dnc Compliance
- Quality Management
- Api Access
- After Call Work
- Post Call Survey
- Webhook
- Script dialogue
- Call Queuing
- Speech Analytics
- Real Time Dashboards
- Workforce Management
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The pricing information for Oki-Toki Dialer is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 4th December 2024.
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Oki-Toki Dialer Specifications
Get a closer look at the technical specifications and system requirements for Oki-Toki Dialer. Find out if it's compatible with your operating system and other software.
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Oki-Toki Dialer Description
Here's the comprehensive description of Oki-Toki Dialer. Gain a brief understanding of its unique features and exceptional benefits.
Enhance your team’s productivity with Oki-Toki's Programm Dialer, designed to simplify your communication strategy. This tool integrates seamlessly with CRM systems and provides essential analytics to refine your call operations. Ideal for sales and customer service, Programm Dialer supports your staff by optimizing call schedules, managing follow-ups efficiently, and improving connection rates with potential clients. Empower your business with a reliable, user-focused calling solution.
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Oki-Toki Dialer FAQs
What are the top 8 features for Oki-Toki?
The top 8 features for Oki-Toki are:
- Built in CRM with scripts dialogue
- CRM Integration
- Advanced Auto-Dialer
- Omnichannel system
- Advanced Analytics
- Quality Management
- Speech Analytics
- Simplified and Improved Security Mode
What type of customer support is available from Oki-Toki?
The available support which Oki-Toki provides is:
- Tickets
- Training
Where is the headquarters/company of Oki-Toki located?
The headquarters/company of Oki-Toki is located at London and Ukraine.
What types of businesses does Oki-Toki serve?
Oki-Toki serves a wide range of businesses, including but not limited to Enterprises & SMEs.
Who are the primary competitors of Oki-Toki?
The three major competitors of Oki-Toki are Five9, Ameyo Contact Center and Genesys. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
What tools are available for supervisors in Oki-Toki?
The Oki-Toki service has over 25 tools for a supervisor. Reporting, dashboards, listening and monitoring tools for contact center agents.
Which SIP communication providers can be connected to the Oki-Toki service?
Any SIP number or customer’s PBX can be connected to the Oki-Toki service via SIP protocol.
hat key performance indicators (KPIs) of cloud predictive dialer software do you need to track for continuous profit?
Abandon Rate (AR) – is one of the key performance indicators regulated and controlled by US federal agencies, Ofcom in the UK, and most developed countries. The FCC and Ofcom limit this indicator to 3%.
In many agencies throughout the world, this indicator ranges from 3% to 5%. Therefore, the predictive dialer Oki-Toki immediately identifies sharp AR spikes and slows down the dialing pace if necessary.
Average Answer Delay (AAD) – another indicator that should be regularly checked. It shows in seconds, how long your potential customers wait for the connection to the agent before hanging up.
Agent occupancy. Agent occupancy displays the actual talk time (in minutes and seconds) during a work shift.
Agent idle time. This is the time when the agent is not engaged in productive work, such as waiting for the campaign to start, incoming calls, searching for additional information about potential customers, etc.
Average Seizure Rate (ASR). This indicator shows the percentage of contacts with live clients and potential clients compared to failed dial attempts.
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