What is OMniLeads?

OMniLeads is an open-source contact center solution offering features like WebRTC-based dialing, CRM integration, advanced reporting, real-time supervision, and customizable campaign forms. It supports multiple campaign types and roles, ensuring efficient and scalable operations for businesses.

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Key Features of OMniLeads

Here are the powerful features that make OMniLeads stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Call Recording
  • Real Time Monitoring
  • Call Reporting And Analytics
  • CRM Integration
  • Skill Based Routing
  • Voicemail
  • Call Transfer
  • Call Queuing
  • Call Scripting
  • Agent Performance Metrics
  • Customizable Dashboards
  • Multi Channel Support
  • Outbound Campaign Management
  • Call Whispering
  • Call Barging
  • Call Conferencing
  • Do Not Call (dnc) Management
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OMniLeads Screenshots

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OMniLeads Specifications

Get a closer look at the technical specifications and system requirements for OMniLeads. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Freetech Solutions
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Business :
StartUps
Available Support :
Email
Phone

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Alternatives of OMniLeads

Explore alternative software options that can fulfill similar requirements as OMniLeads. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

OMniLeads FAQs

What are the top 5 features for OMniLeads?

The top 5 features for OMniLeads are:

  • Call Center

What type of customer support is available from OMniLeads?

The available support which OMniLeads provides is:

  • Phone
  • email

What platforms does OMniLeads support?

OMniLeads supports a variety of platforms including Android.

What types of businesses does OMniLeads serve?

OMniLeads serves a wide range of businesses, including but not limited to Startups, SMEs & Enterprises.

Who are the primary competitors of OMniLeads?

The three major competitors of OMniLeads are Jacada, Convoso and CallOne. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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