What is OneDesk?

An online agile project management tool to easily capture and manage ideas, stories, & requirements. It helps organize products and releases into product families and show product plans on a timeline to share with customers, teams, and executives.

Pricing

OneDesk Starting Price

$ 9/Per User Licence

Awards
OneDesk Award

Our Awards and Recognition

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Key Features of OneDesk

Here are the powerful features that make OneDesk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Amazon
  • 2-Way Messaging
  • Account Alerts
  • Account Management
  • Action Management
  • Activity / News Feed
  • Activity Log
  • Activity Tracking
  • Admissions Management
  • Alerts / Escalation
  • Appointment Management
  • Approval Workflow
  • Archiving
  • Asset Budgeting
  • Asset Lifecycle Management
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automatic Scans
  • Availability Management
  • Backlog Management
  • Backup Management
  • Bandwidth Monitoring
  • Barcoding / RFID
  • Baseline Manager
  • Batch Communications
  • Billing & Invoicing
  • Blended Call Center
  • Brainstorming
  • Calendar Management
  • Call Center
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Sharing
  • Campaign Management
  • Campaign Tracking
  • Canned Responses
  • Capacity Monitoring
  • Case Management
  • Cataloging/Categorization
  • Change Calendar
  • Change Management
  • Change Planning
  • Channel Attribution
  • Channel Management
  • Chargeback Tracking
  • Chat / Messaging
  • Check-in / Check-out
  • Churn Management
  • CMDB
  • Collaboration
  • Commercial Properties
  • Commission management
  • Communication Management
  • Community Forums
  • Community Management
  • Complaint Classification
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Management
  • Content Syndication
  • Contract Lifecycle Management
  • Contract Management
  • Contract Negotiation
  • Corrective Actions (CAPA)
  • Cost Tracking
  • Curriculum Management
  • Customer Complaint Tracking
  • Customer DataBase
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Support Tracking
  • Customizable Branding
  • Dashboard
  • Data Integration
  • Data Matching
  • Data Visualization
  • Decision Tree
  • Depreciation Management
  • Depreciation Tracking
  • Device management
  • Device Targeting
  • Discussion Boards
  • Discussion Threads
  • Dispatch Management
  • Dispatching
  • Disposal Management
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Archiving
  • Email Distribution
  • Email Integration
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Employee Database
  • Enrollment Management
  • Equipment Management
  • Equipment Tracking
  • Escalation Management
  • Event Logs
  • Event-Based Notifications
  • Expiry Notifications
  • Feedback Collection
  • Feedback Management
  • Field Sales Management
  • File Transfer
  • Filtering
  • Financial Aid Management
  • Fixed Line Compatibility
  • Forms Management
  • FTP Monitoring
  • GDPR Compliance
  • Geo Targeting
  • Government Contracts
  • Hardware Inventory
  • Help Desk Management
  • Impact Management
  • Inbound Call Center
  • Inbox Queue Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Instant Retrieval
  • Intent Recognition
  • Interaction Tracking
  • Interactive Content
  • Interactive Voice Response
  • Internal Cost Allocation
  • Internet Usage Monitoring
  • Inventory control
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • IT Asset Management
  • Job Management
  • Knowledge Base Management
  • Knowledge Management
  • Known Issue Management
  • Lead Management
  • License Management
  • Live Chat
  • Location Tracking
  • Macros
  • Maintenance Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Manual Dialer
  • Mass Notifications
  • Message Personalization
  • Mobile Access
  • Mobile Notifications
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Patch Deployments
  • Multiple Brands Products
  • Network Monitoring
  • Network Wide Management
  • Newsletter Management
  • Notes Management
  • Notification Scheduling
  • Offline Form
  • On-Demand Communications
  • Onboarding
  • Online Activation
  • Online Forums
  • Opportunity Management
  • Outbound Call Center
  • Patch Management
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Policy Management
  • Pre-built Templates
  • Pre-configured Bot
  • Predictive Analytics
  • Predictive Dialer
  • Predictive Modeling
  • Preventive Maintenance
  • Print Management
  • Prioritization
  • Proactive Chat
  • Problem Management
  • Procurement Management
  • Project Management
  • Proposal Generation
  • Push Notifications
  • QR Codes
  • Quality Assurance Management
  • Queue Management
  • Queue Manager
  • Quotes/Estimates
  • Real Time Chat
  • Real Time Editing
  • Real Time Monitoring
  • Real-time Chat
  • Recurring Issues
  • Referral Tracking
  • Relationship Mapping
  • Release & Deployment Management
  • Release Management
  • Remediation
  • Remote Access
  • Remote Protection
  • Remote Systems Monitoring
  • Reporting/Analytics
  • Requirements Review
  • Requisition Management
  • Residential Properties
  • Response Management
  • ROI Tracking
  • Root-Cause Diagnosis
  • Routing
  • Saas helpdesk software
  • Sales Forecasting
  • Scenario Planning
  • Scheduled Messaging
  • Scheduling
  • Screen Sharing
  • Search
  • Self Service Portal
  • Self-service automation
  • Sell Side (Customers)
  • Sentiment Analysis
  • Server Monitoring
  • Server Performance
  • Service Automation
  • Service Catalog
  • Service Catalog Management
  • Service Desk (ITIL ITSM)
  • Service History
  • Service History Tracking
  • Service Level Agreement (SLA) Management
  • Service Level Management
  • Service Reporting
  • Session Recording
  • Session Transfer
  • Shared Inboxes
  • Shared Mailboxes
  • Signature Management
  • SLA Management
  • SLA Monitoring
  • Social Media Integration
  • Social Media Metrics
  • Social Media Monitoring
  • Software Inventory
  • Software License Management
  • Software Metrics
  • Spam Blocker
  • Specialty Contracts
  • Supplier Management
  • Survey Management
  • Task automation
  • Task Management
  • Team Chat
  • Team Management
  • Template Management
  • Territory Management
  • Text Analysis
  • Text to Speech
  • Third Party Integration
  • Ticket Automation
  • Ticket Management
  • Ticket/Issue Tracking
  • Ticketing system
  • Time Clock
  • To-Do List
  • Transaction Monitoring
  • Transfers/Routing
  • Trend Analysis
  • Troubleshooting Reports
  • Two-Way Communication
  • Uptime Monitoring
  • Uptime Reporting
  • Usage Reporting
  • Usage Tracking / Analytics
  • User Activity Monitoring
  • Vegetation Mapping
  • Vendor Management
  • Version Control
  • Video Content
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Notifications
  • Voice Customization
  • Voice Mail
  • Warranty Management
  • Warranty Tracking
  • Web Threat Management
  • Web Traffic Reporting
  • Website Analytics
  • Website Visitor Tracking
  • Whitelisting / Blacklisting
  • Work order management
  • Workflow Automation
  • Workflow Management
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  • activity and forecast reports
  • 360 Degree Feedback
  • 3PL
  • Access control
  • Access Controls/Permissions
  • Account Management
  • Accounting Integration
  • Accounts payable
  • Accounts Receivable
  • Activity / News Feed
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad Hoc Reports
  • Administrator Level Control
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Allocation
  • Analytics/ROI Tracking
  • Annotations
  • Application Development
  • Application Integration
  • Application Portfolio Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Apps and Devices
  • Architecture Governance
  • Archiving & Retention
  • Artwork Management
  • Asset Categorization
  • Asset Library
  • Asset Management
  • Asset Sharing
  • Asset Tracking
  • Assignment Management
  • Attachment streaming
  • Attendee Management
  • Audience Targeting
  • Audio Content
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Time Capture
  • Backlog Management
  • Backup Log
  • Backup Scheduling
  • Badge Management
  • Bank Reconciliation
  • Barcoding
  • Barcoding / RFID
  • Benchmarking
  • Bid Management
  • Bidder Management
  • Billable & Non-Billable Hours
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Bills of Material
  • Blogs
  • Blueprints
  • Brainstorming
  • Brand Management
  • Budget Management
  • Budget Tracking/Job Costing
  • Budgeting & Forecasting
  • Bug Tracking
  • Build Log
  • Business Process Automation
  • Business Rules Management
  • Buy Side (Suppliers)
  • Calendar Management
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • CAN SPAM Compliance
  • Canned Responses
  • Capability Mapping
  • Capacity Management
  • Capacity Monitoring
  • Cash Management
  • Catalog Management
  • Cataloging/Categorization
  • Categorization / Grouping
  • Change Management
  • Change Orders
  • Channel Management
  • Charts & Reporting
  • Charts and Reports
  • Chat / Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Collaboration
  • Collaboration Board
  • Collaboration Tools
  • Color Coding
  • Comment syncing
  • Commenting / Notes
  • Commercial
  • Commission management
  • Compensation Management
  • Competency Management
  • Complaint Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Compression
  • Configuration Management
  • Consolidation / Roll-Up
  • Construction Breakdowns
  • Contact Database
  • Contact Import/Export
  • Contact Management
  • Contact Merging
  • Content Import / Export
  • Content Management
  • Contingency Billing
  • Continuous Backup
  • Continuous Delivery
  • Continuous Deployment
  • Contract Lifecycle Management
  • Contract Management
  • Contractor Database
  • Controls Testing
  • Conversion Tracking
  • Convolutional Neural Networks
  • Corrective / Preventive Actions
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Cost-to-Completion Tracking
  • CPA Firms
  • Create Subtasks
  • Creator Tracking
  • Credit Risk Management
  • CRM
  • Cross Platform
  • Cross Section Creation
  • Cultural Alignment
  • Custom field syncing
  • Customer DataBase
  • Customer Engagement
  • Customer Lifecycle Management
  • Customer Management
  • Customer Portal
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Dashboard
  • Customizable invoices
  • Customizable rules
  • Customizable Templates
  • Customizations
  • Daily Reports
  • Dashboard
  • Data Analysis
  • Data Exchange
  • Data Imports/Exports
  • Data Quality Control
  • Data Security
  • Data Source Connectors
  • Data Source Integrations
  • Data Storage
  • Data Visualization
  • Database Creation
  • Defect Tracking
  • Demand Forecasting
  • Dependency Tracking
  • Deployment Management
  • Diagramming
  • Discussion Boards
  • Discussion Threads
  • Discussions / Forums
  • Dispatch Management
  • Distribution Management
  • Document Archiving
  • Document Assembly
  • Document Check-in / Check-out
  • Document Comparison
  • Document Control
  • Document Creation
  • Document Indexing
  • Document Management
  • Document Retention
  • Document Storage
  • Drag & Drop
  • Drawings Integration
  • Drip Campaigns
  • Due date tracking
  • Dunning Management
  • Duplicate flows
  • Dynamic content
  • E-forms
  • Editorial Calendar
  • Electrical Estimating
  • Electronic Data Interchange
  • Electronic Plans
  • Electronic Signature
  • Elevation Checking
  • Email Archiving
  • Email Integration
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Tracking
  • Employee Alignment
  • Employee Database
  • Employee Directory
  • Employee Guides
  • Employee Lifecycle Management
  • Employee Management
  • Employee Scheduling
  • Encryption
  • Enterprise Asset Management
  • Enterprise-level security
  • Environmental Compliance
  • Environmental Management
  • Environmental Risk Assessment
  • Equipment Management
  • Equipment Tracking
  • Error Checking
  • Escalation Management
  • Estimating
  • Event Calendar
  • Event Management
  • Event Triggered Actions
  • Event Triggered Email
  • Exception Notification
  • Expense Tracking
  • Facility Scheduling
  • Feature Management
  • Feedback Collection
  • Feedback Management
  • Field Mapping
  • Field Sales Management
  • File Conversion
  • File Recovery
  • File Sharing
  • File Type Conversion
  • Filtered Search
  • Financial Management
  • Financial Reports
  • Fixed Asset Management
  • Flowchart
  • For Engineering Documents
  • For Sales
  • Forecasting
  • Forms Management
  • Fulfillment Distribution
  • Full Text Search
  • Functions / Calculations
  • Fund accounting
  • Gamification
  • Gantt Charts
  • Gantt/Timeline View
  • General Ledger
  • Geo Targeting
  • Goal Management
  • Goal Setting / Tracking
  • Google Analytics Integration
  • Government
  • Government Contracts
  • Graphical Workflow Editor
  • Group Management
  • Group Scheduling
  • Hardware Inventory
  • Hierarchies
  • Historical Database
  • Hourly billing
  • Hourly Employee Tracking
  • HR Management
  • HVAC Estimating
  • Idea Management
  • Idea Ranking
  • Ideation / Crowdsourcing
  • Image Editor
  • Image Library
  • Import / Export Management
  • Incident Management
  • Incident Reporting
  • Include Photos In Reports
  • Incremental Backup
  • Industrial Safety Management
  • Injury Reporting
  • Inspection Management
  • Insurance Tracking
  • Integrations
  • Integrations & Add-ons
  • Interaction Tracking
  • Interactive
  • Internal Chat Integration
  • International Forwarders
  • Inventory control
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • ISO Management
  • ISO Standards Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Issue Tracking & SLA
  • IT Asset Management
  • IT Budgeting
  • Item Management
  • Iteration Management
  • Iteration Planning
  • Job Costing
  • Job Management
  • Job Scheduling
  • Kanban Board
  • Key Performance Indicators
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • KPI Monitoring
  • KPIs
  • Labor Projection
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Legal Risk Management
  • License Management
  • License Tracking
  • Link Management
  • List Management
  • Local Forwarders
  • Local Server Options
  • LTL Management
  • Mailing list management
  • Maintenance Management
  • Maintenance Tracking
  • Market Risk Management
  • Marketing Automation Integration
  • Marketing Calendar
  • Marketing Management
  • Master Data Management
  • Media Library
  • Media Planning
  • Member Directory
  • Membership Management
  • Messaging
  • Metadata Management
  • Milestone Tracking
  • ML Algorithm Library
  • Mobile Access
  • Mobile Payments
  • Mobile Time Tracking
  • Model Training
  • Modeling & Simulation
  • MSDS
  • Multi-board
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Publishing
  • Multi-Company
  • Multi-Currency
  • Multi-Department / Project
  • Multi-Language
  • Multi-Location
  • Multimedia Archiving
  • Multiple Billing Rates
  • Multiple System Support
  • Neural Network Modeling
  • Newsletter Management
  • Nonconformance Tracking
  • Nonprofits
  • Notes Management
  • Offline Access
  • Offline Time Tracking
  • OLAP
  • Onboarding
  • Online invoicing
  • Online payments
  • Online Punch Card
  • Operational Risk Management
  • Opportunity Management
  • Optical Character Recognition
  • Order Management
  • Orientation Management
  • OSHA Recordkeeping
  • Overrun Projections
  • Overrun Reporting
  • Overtime Calculation
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Peer Appraisals
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Permissions
  • Permit Management
  • Permit Tracking
  • Photo Gallery
  • Photos In Reports
  • Pipeline Management
  • Plumbing Estimating
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Presentation Tools
  • Preventive Maintenance
  • Pricing Management
  • Print on Site
  • Prioritization
  • Private Dashboards
  • Proactive Chat
  • Problem Management
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Procurement Management
  • Product configurator
  • Product data management
  • Product Roadmapping
  • Production Cost Tracking
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project billing
  • Project Budgeting
  • Project Planning
  • Project Scheduling
  • Project Templates
  • Project Tracking
  • Proposal Generation
  • Prospecting Tools
  • Prototyping
  • Public Dashboards
  • Publish Scheduling
  • Purchase Order Management
  • Purchase Orders
  • Purchasing
  • Push Notifications
  • Qualitative Analysis
  • Quality Assurance Management
  • Quality Control
  • Quality Control Checklist
  • Quantitative Analysis
  • Quote Management
  • Quotes / Estimates
  • Rank Tracking
  • Rate Management
  • Real Time Editing
  • Real Time Synchronization
  • Real-time Chat
  • Receipt Management
  • Receipt Upload
  • Recruitment Management
  • Recurring Appointments
  • Recurring Issues
  • Recurring Task Management
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reimbursement Management
  • Release Management
  • Release Planning
  • Remote Server Options
  • Reorder Management
  • Report Export
  • Report Templates
  • Reporting
  • Reporting & statistics
  • Reporting/Analytics
  • Repository Management
  • Reputational Risk Management
  • Request Management
  • Requirements Management
  • Requirements Review
  • Requisition Management
  • Requisitions & Approvals
  • Rescheduling
  • Residential
  • Resource Allocation
  • Resource Management
  • Resource Scheduling
  • Response Management
  • Retention Management
  • Review Cycle Tracking
  • Revision History
  • RFI & Submittals
  • Risk Alerts
  • Risk Analytics Benchmarks
  • Risk Assessment
  • Risk Management
  • Roadmapping
  • Root Cause Analysis
  • Routing
  • Safety Risk Assessment
  • Salaried Employee Tracking
  • Sales Forecasting
  • Sales pipeline management
  • Samples Tracking
  • Scenario Planning
  • Scheduled / Automated Reports
  • Scheduling
  • Scorecarding
  • Scorecards
  • Search
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Service Portal
  • Self-Learning
  • Sell Side (Customers)
  • SEO Management
  • Serial Number Tracking
  • Service History Tracking
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Shared Contacts
  • Shared Inboxes
  • Shipment Tracking
  • Signature Management
  • Site Balancing
  • Skills Assessments
  • Skills Tracking
  • SKU / UPC codes
  • Slope Routines
  • Social Marketing
  • Social Media Integration
  • Social media management
  • Social Media Tagging
  • Social Sharing
  • Software Development
  • Software Inventory
  • Source Tracking
  • Sourcing Management
  • Speaker Management
  • Specialty Contracts
  • Speech Recognition
  • Spend Control
  • Spend Management
  • Spreadsheet View
  • Sprint Planning
  • Status Tracking
  • Storage Management
  • Strategic Planning
  • Subcontractor Management
  • Subscriber Management
  • Supplier Management
  • Supplier Master Data
  • Supply Chain Management
  • Supports Agile
  • Supports Scrum
  • Surveys
  • Takeoff
  • Task automation
  • Task Board View
  • Task Management
  • Tax Calculator
  • Tax Management
  • Team Collaboration
  • Team Management
  • Telephony
  • Template Library
  • Template Management
  • Templates
  • Territory Management
  • Test Case Tracking
  • Testing / QA Management
  • Testing Management
  • Text Editor
  • Thematic Mapping
  • Themes
  • Third party integrations
  • Ticket Management
  • Ticket/Issue Tracking
  • Time & Attendance
  • Time & Expense Tracking
  • Time Clock
  • Time Management
  • Time Tracking
  • Timesheet Management
  • To-Do List View
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Trend / Problem Indicators
  • Troubleshooting Reports
  • Truckload Management
  • Usage Tracking / Analytics
  • User Administration
  • User Level Management
  • Utilization Management
  • Vacation/Leave Tracking
  • Value At Risk Calculation
  • Vendor Maintained Profiles
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Performance Rating
  • Vendor Qualification Tracking
  • Version Comparison
  • Version Control
  • Version Rollback
  • Video Conferencing
  • Video Content
  • Video Management
  • Visitor Management
  • Visual Analytics
  • Visual Workflow Management
  • Visualization
  • Warehouse Management
  • Warranty / Service Management
  • Waste Management
  • Waybills
  • Web Access / Restoration
  • Website Management
  • What-if Analysis
  • Widgets
  • Work Hour Tracking
  • Work order management
  • Workflow Configuration
  • Workflow drafts
  • Workflow Management
  • Workflow status
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OneDesk Pricing

Here are the pricing plans for OneDesk. Choose the plan that best fits your requirements and budget. Get Detailed OneDesk pricing as per your requirements.

Per User Per Month
$ 9
Per User Licence
  • HelpDesk
  • Project Management
  • Customer Apps
  • Mobile App
Get Pricing

OneDesk Specifications

Get a closer look at the technical specifications and system requirements for OneDesk. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
Language Support :
English
Business :
Freelancers
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
OneDesk Categories on SoftwareSuggest :
Company Details :
Company Name : OneDesk
Headquarter :
Website : Visit Website
Full Address : 774 Bd Décarie, Saint-Laurent, QC H4L 5H7, Canada

OneDesk Comparisons

Compare OneDesk with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.

OneDesk Description

Here's the comprehensive description of OneDesk. Gain a brief understanding of its unique features and exceptional benefits.

OneDesk is Help Desk & Project Management software. It lets you access all your work, collaborations and communications from one place so that you don't need to buy, learn, integrate, and switch between applications.

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OneDesk FAQs

How much does OneDesk cost?

The starting price of OneDesk is ₹ 648/Per User Licence. It has different pricing plans:

  1. Per User Per Month : ₹ 648/Per User Licence

OneDesk also provides a free trial to users.

What are the top 5 features for OneDesk?

The top 5 features for OneDesk are:

  • CRM
  • Customer Management
  • Event Management
  • Project Management
  • Time Tracking

What type of customer support is available from OneDesk?

The available support which OneDesk provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training
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