Best Online CRM Software

Software BY Zoho Corporation Pvt. Ltd.
Zoho CRM Application gives you a 360-degree view of your complete sales cycle and pipeline. It also has an open source CRM software version.
smartphone
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Single Online CRM Solution
FreshSales.io is single web based CRM solution that high-growth, high-velocity sales teams need. It is equipped with features that help sales teams have quick context and communicate effectively from within the CRM and close deals faster.
smartphone
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Complete Online CRM Software for SMEs
Cratio CRM is a complete mobile and cloud based CRM software for SMEs. The features are marketing campaigns, lead management, sales quotes, Invoicing, payments, support tickets and many more. The Mobile CRM app is used by Field sales & service teams for activity updates with GPS location.
smartphone import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Really Simple Systems CRM

Best Online CRM System For Small Business
Really Simple Systems provides hosted free online CRM system, accessed online, anywhere and from any device. A CRM system with everything your sales team needs to manage their sales, prospects and customers.
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Capsule Online CRM

Online CRM Software by Zestia Limited
Capsule is online CRM software for individuals, small businesses and sales teams wanting a simple, effective and affordable solution. Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.
smartphone
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

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Insightly CRM

Leading online CRM system for small business
Insightly as a simple to use yet powerful CRM system for small business. With integrations to Google Apps, Office 365, MailChimp, and major social media sites; great mobile apps for tablets and smart phones; and easy access to a REST API for custom integration.
smartphone
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Process-driven online CRM for marketing, sales, service
Bpm’online is a global provider of top-notch process-driven CRM for marketing, sales, and service. The beauty and the core value of bpm’online products are the agility to change processes faster than ever and align marketing, sales, and service on a single platform. 
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

CompanyHub CRM

Fully customizable CRM for sales teams
CompanyHub is fully customizable online CRM solution. We shows emails, contact information, notes, tasks, conversations etc.
smartphone import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

ClinchPad CRM

Online sales CRM built for small teams
ClinchPad is an alternative to traditional CRMs. It's Lead Management Tool built for small teams looking to break away from a cluster of spreadsheets to a more organized way of tracking leads.
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

SalesMantra CRM

On Demond CRM Solution
Salesmantra CRM is a comprehensive online CRM tool that helps in increasing the productivity and efficiency of the sales team with the use of real-time information and collaborate the processes to enhance the sales.
smartphone import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

FreeCRM

Software BY FreeCRM
FreeCRM simple web based CRM is easy to use but extremely powerful. It's easy to track leads and accounts in either B2B or B2C, whether you are in products or services.
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Sage CRM

Software BY Sage Software Solutions Pvt. Ltd.
Sage CRM offers a customer relationship management solution that gives you the ability to connect with and understand your customers. Sage CRM every day to accelerate sales, drive business productivity and make every customer interaction count. 
smartphone
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

All Apps. One Place.
Apptivo is online customer relationship management software for small Business. It View from customer and with integrated Billing, Projects, and support Sales Tracking System.
smartphone
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Bitrix24

Software BY Bitrix Inc.
Bitrix24 is one of the best cloud based CRM software which provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts. It is a collaboration platform that's perfect for CRM. It has over 30 tools that will help your business grow and enjoy the work in a team.
smartphone import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

SugarCRM

Software BY SugarCRM
SugarCRM is a open source CRM trusted by millions worldwide. It enables businesses to create extraordinary customer relationships with the most innovative, affordable & most popular online CRM software solution in the market.
smartphone import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Page Last Updated On 13/09/2017 11:52



What Is Online CRM Software?

Customer relationship management widely talked about as CRM, is an approach for implementing the strategies, practices, and technologies in an efficient manner to analyze and manage customer behavior.

With sole goal of improving the customer relationships and gaining more consumers of the business, CRM has become an important and non-negligible part of the corporate world.

The technology, from its advent, is playing an important role in automation of all human tasks. Doing the same in consumer relationship management, it has come up with the amazing CRM software, flooding the market.

This post will give you a complete know-how of the online CRM system so that you can learn and grow exponentially in your business. Let’s dive in to know everything you need!!

The online CRM software is the combination of three constituents, namely – Customer, Relationship, and Management.

The customer is the main entity of any business. The demands, dislikes, and suggestions must be reaching the producer from the customer. If not so, the customers will switch to other brand and cause a loss to the business.

The Relationship in business may refer to the business to business relationship and business to buyer relationships. It involves understanding the customers by regular interactions. The business needs to convey the message that they care for the customers along with maintaining the good quality of the production.

Management refers to managing the data and statistics to take out the conclusions from it and deliver the results in the best possible way.

In entirety, online CRM system software implements all these things through an automated process. Handling and processing the customer data, managing the regularity in interaction with the customers and potential buyers through the online methods, are some of the important things, which are done through the CRM software nowadays.

Features of Online CRM System

  1. Sales and Opportunity Management is possible with CRM as the insights of the collected data actually forecast the actual trends. It makes the organizations understand what customers actually want from them.
  2. The Contact Management is an important feature of the online CRM tools which helps the business owner gain potential connections in their business.
  3. The Customized Dashboard and Timed Reports help in visualizing where the business is heading. All statistics and graphical data are easily manageable which makes the analysis easy.
  4. Mobile CRM makes the remote access possible so that you need not go the distant office if you want to look at the data urgently.
  5. Email Client Integration and Sales Forecasting are some other benefits of this software. The automation of business emails has reduced the human efforts significantly. The forecasting of the sales gives a clear idea of demand of the products which results in good market response.

Benefits of Online CRM Solution

You need not keep track of everything separately as all of them can be managed from a single place. As CRM tools is a scalable solution, you need not think about growing size of your enterprise, it can be handled by scaling the software.

As everything is online, you do not need to worry about the loss of information. Data mining and managements also becomes easy which is very difficult to do manually.

The speeding up of the conversion process and lowering of the overall daily cost are some other benefits of implementing the CRM solution in your business.

Potential Issues:

  1. Along with numerous advantages, online CRM system also has the cons.
  2. The human interaction as the key element is eliminated by implementation of the CRM. It is a concern as it makes a big difference when you interact with a person in real and virtual places.
  3. Some security issues may arise due to remote access ability of CRM.
  4. Your employees have to learn it too so it may take time and money as well. The requirement of technical support specialists is another concern.
  5. You may not be willing to put the sensitive data in the hands of the third party but if you are hiring them, you have to! This is the major problem company deals with.

Open Source Online CRM software

Open source software programs are the software which releases updates more quickly due to the fact that any programmer can implement the code to extend the capabilities of the online CRM platform.

The open source software is more prone to growth as global support is being used to make them better every day. There are many forums and solution providers to help you out if you are stuck in some problem with the CRM implementation.

What Type Of Buyer Are You?

Depending on the capacity, capability and willingness to track the custom behavior and projects for the good customer management, you must know which type of buyer you are. Here are all three types, listed and described:

Small Business Buyers : There are many buyers who want to implement new software within a few months. It reflects the small-business buyer behavior. Unlike giant competitors, these buyers do not need a regular or long-term evaluation of the customers.

Best-of-Breed Buyers : Some Vendors are capable of providing all the solutions in a single suite. These best-of-breed applications are purchased by best-of-breed buyers.

Enterprise Buyers : The buyers, who request the applicant tracking along with proper management, are the enterprise buyers. These buyers may request for the customization in the existing solutions according to the need of their enterprise.

Online CRM System Research Guide

There are many online CRM solutions, available online and offline in the market. It is important to know for you that all CRM software solutions are not equally potent. You need to figure out the best and optimal solution for your business.

The size of business, the product, the customer base, and many other things are involved in deciding the final online CRM tools which shall suit your business.

If you are not aware of it or not finding enough information regarding the software for your business, there are many Research guides which look at the insights for these programs to find out the best for you.

You can check out these guides and go through the statistics and decide for yourself which to choose for your business!! 

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Why CRM is a Must for Small Businesses?


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Increase Your Team’s Productivity with 5 Simple Features of CRM Software


CRM is not just a Software


A Complete CRM Solution for your Business – Kreato


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Increase Revenue & Control Cost Via CRM [Infographic]


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CRM Software: An Important Element for Sales & Marketing


7 Sure-fire Ways CRM Solution can Bolster your Sales Team’s Endeavors!


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