Best Online CRM Software in India for your Business
Finding the best Online CRM Software for your business is now faster and easier! Compare prices, reviews, features, and get free consultation to find the perfect software.
Customer relationship management, popularly known as CRM, is an approach to implementing the strategies, practices, and technologies in an efficient manner to analyze and manage customer behaviour.
With sole goal of improving the customer relationships and gaining more consumers of the business, Customer relationship management has become an important and non-negligible part of the corporate world.
The technology, with its advent, is playing an important role in automation of all human tasks. Doing the same in consumer relationship management, it has come up with the amazing CRM software, flooding the market.
This post will give you a complete know-how of the online CRM system so that you can learn and grow exponentially in your business. Let’s dive in to know everything you need!!
The online CRM is the combination of three constituents, namely – Customer, Relationship, and Management.
The customer is the main entity of any business. The demands, suggestions and dislikes must be reaching the producer from the customer. If not so, the customers will switch to other brand and cause a loss to the business.
The Relationship in business may refer to the business to business relationship and business to buyer relationships. It involves understanding the customers by regular interactions. The business needs to convey the message that they care for the customers along with maintaining the good quality of the production.
Management refers to managing the data and statistics to take out the conclusions from it and deliver the results in the best possible way.
In entirety, online CRM system software implements all these things through an automated process. Handling and processing the customer data, managing the regularity in interaction with the customers and potential buyers through the online methods, are some of the important things, which are done through the online CRM software nowadays.
- Sales and Opportunity Management is possible with a CRM as the insights of the collected data actually forecast the actual trends. It makes the organizations understand what customers actually want from them.
- The Contact Management is an important feature of the web based CRM software which helps the business owner gain potential connections in their business.
- The Customized Dashboard and Timed Reports help in visualizing where the business is heading. All statistics and graphical data are easily manageable which makes the analysis easy.
- Mobile CRM makes the remote access possible so that you need not go the distant office if you want to look at the data urgently.
- Email Client Integration and Sales Forecasting are some other benefits of this software. The automation of business emails has reduced the human efforts significantly. The forecasting of the sales gives a clear idea of the demand for the products which results in good market response.
You need not keep track of everything separately as all of them can be managed from a single place. As CRM tools is a scalable solution, you need not think about growing size of your enterprise, it can be handled by scaling the software.
As everything is online, you do not need to worry about the loss of information. Document management and data mining also become easy which is very difficult to do manually.
The speeding up of the conversion process and lowering of the overall daily cost are some other benefits of implementing the CRM solution in your business.
- Along with numerous advantages, online CRM system also has the cons.
- The human interaction as the key element is eliminated by implementation of the web based Customer Relationship Management software. It is a concern as it makes a big difference when you interact with a person in real and virtual places.
- Some security issues may arise due to remote access ability of CRM.
- Your employees have to learn it too so it may take time and money as well. The requirement of technical support specialists is another concern.
- You may not be willing to put the sensitive data in the hands of the third party but if you are hiring them, you have to! This is the major problem company deals with.
Open source CRM software programs are the software which releases updates more quickly due to the fact that any programmer can implement the code to extend the capabilities of the online CRM tools.
The open source online CRM software is more prone to growth as global support is being used to make them better every day. There are many forums and solution providers to help you out if you are stuck on some problem with the CRM implementation.
Depending on the capacity, capability and willingness to track the custom behaviour and projects for the good customer management, you must know which type of buyer you are. Here are all three types, listed and described:
Small Business Buyers: There are many buyers who want to implement new software within a few months. It reflects the small-business buyer behaviour. Unlike giant competitors, these buyers do not need a regular or long-term evaluation of the customers.
Best-of-Breed Buyers: Some Vendors are capable of providing all the solutions in a single suite. These best-of-breed applications are purchased by best-of-breed buyers.
Enterprise Buyers: The buyers, who request the applicant tracking along with proper management, are the enterprise buyers. These buyers may request for the customization of the existing solutions according to the need for their enterprise.
There are many online CRM solutions, available online and offline in the market. It is important to know for you that all online CRM software solutions are not equally potent. You need to figure out the best and optimal solution for your business.
The size of business, the product, the customer base, and many other things are involved in deciding the final online CRM software which shall suit your business.
If you are not aware of it or not finding enough information regarding the software for your business, there are many Research guides which look at the insights for these programs to find out the best for you.
You can check out these guides and go through the statistics and decide for yourself which to choose for your business!!
Software by HubSpot
HubSpot CRM helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead. View Profile
Software by Freshsales International
Freshsales is a sales CRM solution by Freshworks. With a highly intuitive user interface and a robust set of features including AI-based lead scoring, intelligent workflow automation, and visual deal pipeline, Freshsales gives businesses everything they need to manage their sales in a hassle-free package. View Profile
Pipeliner is CRM Revolutionized--Instant Intellige
Pipeliner CRM is a software system that enables salespeople and teams to understand their sales process and accelerate opportunities toward a close while saving time and maintaining focus. Pipeliner overlays organizational features atop a visual interface, creating work tools that adapt to and grows with the organization. View Profile
Online CRM Software Solution for Indian Businesses
FreshSales.io is single web based CRM solution that high-growth, high-velocity sales teams need. It is equipped with features that help sales teams have quick context and communicate effectively from within the CRM and close deals faster.
The Next Generation Pharma CRM
The Next Generation Pharma CRM for Indian Pharmaceutical companies with customer centricity at the core. Trail is India's only Pharma CRM with intelligent capabilities like Smart Tour Plan, Smart CLM, Primary and Secondary Sales automation and truly innovation driven Sales Force Effectiveness & Automation system combined.
#1 CRM & support solution for growing businesses
Salesforce Essentials makes it easy for small businesses and startups build stronger customer relationships with an all-in-one sales and support solution that is easy to use, setup, and maintain - for just $25 per user per month.
Best Online CRM Software For Growing Businesses
Apptivo is online customer relationship management software for small Business. It View from customer and with integrated Billing, Projects, and support Sales Tracking System.
Leading online CRM system for small business
Insightly as a simple to use online CRM software for small business. With integrations to Google Apps, Office 365, MailChimp, and major social media sites; great mobile apps for tablets and smartphones; and easy access to a REST API for custom integration.
Online CRM Software by Zestia Limited
Capsule is online CRM software for individuals, small businesses and sales teams wanting a simple, effective and affordable solution. Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.
Cost effective enterprise CRM software
We are CRM Software provider, we provide CRM (customer relationship management solution) for; call center CRM, iCRM, marketing CRM, support CRM, education CRM, sales CRM etc. Our aim is to provide low-cost CRM and enterprise CRM solution for small and medium-size org.
Online CRM Software BY Sage Software Solution Pvt. Ltd.
Sage CRM can help your marketing campaigns reach the targeted audience and to accelerate sales. It provides valuable insights to better understand customers and also helps to accelerate the performance of your sales team.
Best Online CRM Software BY SalesForce Inc.
This is one of the best sales force automation software for the small business to the large enterprise, Salesforce has cloud based CRM solutions to help sales representatives everywhere and with the user-friendly automation options.
Cloud and Mobile Sales CRM Software
Cratio offers a 3 months risk-free CRM deal with full customization, dedicated support and 100% success guarantee. It provides online cloud and mobile CRM software for B2B, Real Estate, Education, Financial Services, Travel, Tours, Hotels and Health Care Industries.
Tranquil CRM Software
We at Tranquil CRM recognize that the business process is unique for every industry, as are the needs involved in achieving sales success. That's why we developed CRM Software an end to end sales, marketing, and support solution that are adaptable and adjustable.
Online CRM Software BY Zoho Corporation Pvt. Ltd.
Zoho CRM Application gives you a 360-degree view of your complete sales cycle and pipeline. It also has an open source CRM software version.
Effective CRM Solution for you business
Zeki CRM is a comprehensive cloud-based sales force & help desk system that aids you to centralize all your information and provides real-time insight into your customer database.
Reach your sales target with Got CRM
Got CRM flare up your business and make a unified structure with your client and vendor. The bright side of GOT's diversified system fills your treasure with hope and joy by its lead conversion. The design and user experience of Got CRM is simple and effective.
Land More Leads, Close More Deals
LeadSquared is a complete customer acquisition platform for businesses. It combines the features offered by both CRMs as well as Marketing Automation software, and thus brings your Sales and Marketing teams on the same page.
Sales and CRM automation - Mobile first platform
Kapture CRM is a user-friendly, mobile-first and fully-customizable CRM platform which enables you to grow your business exponentially by automating all your sales, marketing, customer service, distribution and collections processes effortlessly.
Online CRM software for marketing, sales, services
Bpm’online is a global provider of top-notch process-driven CRM solutions for marketing, sales, and service. The core values of its products are the agility to change processes faster than ever and align marketing, sales, and service on a single platform.
All in one sales CRM for small business
Salesmate is the smart solution for the CRM to the small to medium size industry for enhancing their sales management. With Salesmate, it is now easy to track the sales progress, deals and get real-time entire sales reports.
Revolutionary CRM to Transform Your Business With Online CRM Software
Ensure Business Performance with 360 Degree Sales CRM. Our leading edge features include Leads from All Sources, Funnel Management, Work-Organizer, Activity Monitor, GPS Geo-location Tracking, Trip-Route Planning, Sales Forecasting, CRM on Mobile and Much More.
Best Online CRM System For Small Business
Really Simple Systems provides hosted free online CRM system, accessed online, anywhere and from any device. A CRM system with everything your sales team needs to manage their sales, prospects and customers.
Software by SugarCRM
SugarCRM is a open source CRM trusted by millions worldwide. It enables businesses to create extraordinary customer relationships with the most innovative, affordable & most popular online CRM software solution in the market.
Software by webCRM Ltd
webCRM is the online CRM solution and specially design for sales firms. For boosting the sales reps and optimising the customer relations. Having powerful key modules like Activity management, Email marketing, Pipeline management, Quotation, Budgeting, and Reporting.