What is Ooma?

Ooma is a simple yet powerful cloud-based business phone software. It helps you talk, text, use a security camera, use wireless setup, auto attendant calls, call forwarding, call conferencing, and much more.  ```

Pricing

Ooma Starting Price

$ 100/Per Month

Awards
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Our Awards and Recognition

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Maximize your potential with custom solutions built for today’s opportunities and tomorrow’s challenges.

Key Features of Ooma

Here are the powerful features that make Ooma stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Call Routing
  • Interactive Voice Response (ivr)
  • Call Queuing
  • Call Recording
  • Real Time Analytics
  • Customizable Dashboards
  • Call Monitoring
  • Whisper Coaching
  • Barge In
  • Call Transfer
  • Voicemail Transcription
  • CRM Integration
  • Automated Call Distribution (acd)
  • Skill Based Routing
  • Call Scripting
  • Outbound Dialing
  • Call Tagging
  • Performance Metrics
  • Agent Status Tracking
  • Call Back Requests
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Ooma Screenshots

Ooma Pricing

Here are the pricing plans for Ooma. Choose the plan that best fits your requirements and budget. Get Detailed Ooma pricing as per your requirements.

Basic
$ 100
Per Month
  • 911 and 911 Alerts
  • Low-Cost International Calling
  • Transfer Your Number
  • The Utmost Voice Clarity
  • 2-month free trial of Ooma Premier

The pricing information for Ooma is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 25th May 2025.

Free Trial is available

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Ooma Specifications

Get a closer look at the technical specifications and system requirements for Ooma. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Ooma, Inc
Headquarter : Sunnyvale
Website : Visit Website
Full Address : 525 Almanor Avenue, Suite 200 Sunnyvale, CA 94085
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Mobile Platforms :
Language Support :
English
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets

Ooma Comparisons

Compare Ooma with other similar options available in Cloud Telephony Software. Explore the key differences to see why it's the top choice for businesses and individuals.

View more Ooma comparisons

Ooma Description

Here's the comprehensive description of Ooma. Gain a brief understanding of its unique features and exceptional benefits.

Features:

  • Simple installation
  • Audible alerts
  • Negative alerts
  • Phone call notifications
  • Remote 911
  • Customizable modes
  • 24/7 professional monitoring
  • Personalized home protection
  • Automatic arm and disarm

Ooma is a simple cloud-based solution with phone and video features designed to improve productivity and teamwork. With its flexible capabilities, like video conferencing and intuitive desktop and mobile apps, Ooma enables remote work and seamless communication from any location.

Businesses can streamline communication by enabling employees to answer business calls directly from their smartphones using the mobile app. The virtual receptionist feature streamlines call management and routing, guaranteeing efficient operations.

The absence of contracts or long-term commitments allows businesses to adapt their office phone systems effortlessly as their teams grow.  Customization of services, like on-hold music and customized greetings, becomes possible through an easy-to-use cloud admin site.

Ooma offers advanced features, including video conferencing, call recording, and voicemail transcription. It also allows users to select their hardware, which can include analog phones, IP phones, or virtual services that can be accessed through the Office for Mobile app.

Ooma's dedication to customer service is demonstrated by its 24/7 phone support, which is backed up by product tutorials, live chat, and web resources for more help and support. Offering a wide range of business phone functions, Ooma is appropriate for companies of all sizes and promotes improved teamwork and communication.

Ooma is distinguished by its incredibly easy setup process, elegant built-in speaker tabletop adaptor, user-friendly online interface, excellent sound transmission, and reasonable price. It basically includes everything that a customer may ask for in a service that aims to replace traditional landlines with an online counterpart.

 

Ooma Resources

Overall Ooma Reviews

Thinking about using Ooma? Check out verified user reviews & ratings based on Ooma's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4/5

Based on 2 Reviews

Write a Review Or
Ask a Question
Feature 5

Feature

Out of 5

Ease of use 3.5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3.5

Customer support

Out of 5

Likelihood to recommend 65%

Likelihood to recommend

Out of 100%

Ooma Pros and Cons Based on Customer Reviews

"The ability to port your existing phone number to Ooma is a convenient feature, even if it comes with a fee."

"Ooma's system is easy to use and integrates well with existing phone hardware, eliminating the need for upgrades."

"The Ooma app allows for seamless call forwarding to your mobile phone, making it easy to stay connected on the go."

"Ooma offers a low-cost phone service that can help save money on communication expenses."

"Voicemail messages can be sent to email, providing a handy way to keep track of important messages."

"The inability to send pictures via text messaging is a limitation for some users."

"Some users may find the porting fee for transferring their number to Ooma to be an unexpected cost."

"Setting up a new account and phone number can be cumbersome if issues arise with the initial setup."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 2 out of 2 Reviews

Laura D.

Teacher

3.0

Sep 25, 2023

Used the software for : Less than 6 months (Daily)

Company Size :1001-5000 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Disappointed

I purchased an Ooma through Amazon, and it turned out to have a fatal error. It may have been an issue with Amazon Renewal, so I purchased another one. Ooma customer support was unable to switch mine, and I was told to create a new account and new phone number, and then they would switch it later. I am currently paying for two accounts for something their support should have been able to do for me. Too much work for the product.

Feature 5

Feature

Out of 5

Ease of use 2

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 2

Customer support

Out of 5

Ooma After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Ooma?

The idea of it is great. Low-cost phone service and I was able to port my number, albeit for a fee.

What do you dislike about Ooma?

Tech support should have been able to solve my issue without my creating and paying for a second account.

What features is Ooma currently missing?

Intuitive tech support

What other products like Ooma have you used or evaluated?

None

saipureddy c.

Free

5.0

May 02, 2023

Used the software for : 2+ years (Daily)

Company Size :201-500 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Ooma office is an incredible VOIP Answer for a SMB

It is an excellent product. I strongly recommend it. I adore apps that automatically forward to my mobile phone. It supports sending voicemail messages to email and calling from my cell phone's Ooma number using their app.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Ooma After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Ooma?

Ooma Office phone framework is not difficult to utilize, works well with our web, has all the necessary accessories for our current phone hardware (didnt need to upgrade), and is very practical. The app for my phone makes it very easy to make and receive calls when Im out of the office with our old landline number. It was easy to transfer our previous local phone number.

What do you dislike about Ooma?

A few details: 1) Informing of the evacuation of old messages, I would like the capacity to recover messages or, at any rate, permit me to back them up prior to eliminating them; 2) While we are on the subject of text messaging, I absolutely require the capability to send pictures via text.

What features is Ooma currently missing?

No

Alternatives of Ooma

Explore alternative software options that can fulfill similar requirements as Ooma. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Ooma FAQs

How much does Ooma cost?

The starting price of Ooma is $ 100/Per Month. It has different pricing plans:

  1. Basic : $ 100/Per Month

Ooma also provides a free trial to users.

What are the top 5 features for Ooma?

The top 5 features for Ooma are:

  • Contact Management
  • Call Routing
  • Call Recording
  • Call Management
  • Call Monitoring

What type of customer support is available from Ooma?

The available support which Ooma provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training

What platforms does Ooma support?

Ooma supports a variety of platforms including Android and IOS.

What types of businesses does Ooma serve?

Ooma serves a wide range of businesses, including but not limited to Startups, Enterprises & SMEs.

How is Ooma commonly used?

Ooma is commonly used for various purposes, such as Call Tracking, Cloud Telephony, Business Phone and more.

Who are the primary competitors of Ooma?

The three major competitors of Ooma are 3CX, Dialer360 and CallMiner Eureka. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.