What is OpenPhone?

OpenPhone is a fully-featured business phone software designed to serve SMEs, startups, Agencies, and Enterprises. OpenPhone provides end-to-end solutions designed for Web apps. This Business Phone System offers Call Monitoring, Mobile Access, Call Recording, Call Management, and IVR / Voice Recognition in one place.

Pricing

OpenPhone Starting Price

$ 19/User/Month

Awards
OpenPhone Award

Our Awards and Recognition

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Key Features of OpenPhone

Here are the powerful features that make OpenPhone stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Audio / Video Conferencing
  • Call Recording
  • Web Conferencing
  • Auto Attendant
  • Automatic call distributor
  • Business Phone Number
  • Business Phone Systems
  • Business Plan
  • Business text messaging
  • Business Texting
  • Business VoIP
  • Call analytics
  • Call Center
  • Call forwarding
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Queue
  • Call Recording
  • Call Routing
  • Call Transfer
  • Call Transfers
  • Caller ID
  • Cloud PBX
  • Colocation
  • Conference calling
  • Contact center analytics
  • Contact center sentiment analysis
  • Contact Management
  • Custom Greetings
  • Customer satisfaction (CSAT)
  • Dial-in number
  • Employee Directory
  • Financial Modeling
  • Incoming Call Control
  • Instant Response
  • International calling
  • IT Management
  • IVR / Voice Recognition
  • Legal conferencing
  • Local presence
  • Mobile Access
  • Omnichannel
  • Online Fax
  • PBX Phone Systems
  • Porting numbers
  • Real-time assist
  • Reporting
  • Reverse Phone Lookup
  • Ruby Receptionist
  • Screen Sharing
  • Second Phone Number
  • Simultaneous Call Handling
  • SIP Trunk
  • Softphone
  • Speech Analytics
  • Telephony
  • Toll Free 800 Number
  • UCaaS
  • Unified Communications
  • Video Call Recording
  • Video Calls
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Fax
  • Visual Voicemail
  • Voicemail
  • Voicemail Drop
  • Voicemail Transcription
  • VoIP/Wi-Fi Calling
  • Web Conferencing
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  • Archiving
  • Archiving & Retention
  • Assessments
  • Audio / Video Conferencing
  • Auto-Dialing
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Parking
  • Call Recording
  • Call Routing
  • Call Sharing
  • Chat / Messaging
  • Collaboration
  • Contact Management
  • Content Management
  • Dashboard
  • Data Management
  • Distributed Call Recording
  • Email Recording
  • Employee Directory
  • Encryption
  • Event Triggered Recording
  • File Transfer
  • Gamification
  • Goal Setting / Tracking
  • Inbound Reporting
  • Instant Retrieval
  • IVR / Voice Recognition
  • Learning Plans
  • Meeting Management
  • Meeting Preparation Tools
  • Mobile Access
  • On-Demand Recording
  • Onboarding
  • Outbound Reporting
  • Performance Management
  • Performance Metrics
  • Recording Bookmarking
  • Ring Groups
  • Scheduled Recording
  • Screen Activity Recording
  • SIP Trunking
  • Telemarketing Management
  • Training Management
  • Unified Communications
  • Video Call Recording
  • Virtual Call Center
  • Virtual Extensions
  • Voice & Data Integration
  • Voice Quality Enhancement
  • VoIP
  • Web Conferencing
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  • After Call Work
  • Analytical Reports
  • API Integration
  • Audio / Video Conferencing
  • Auto Dialer
  • Auto Rotate
  • Billing & Invoicing
  • Blind Transfer
  • Built-In CRM
  • By-Extension Reporting
  • Call Barging
  • Call Cascading
  • Call Center
  • Call Center Management
  • Call Conference
  • Call Control
  • Call Disposition and Notes
  • Call Duration
  • Call Hold
  • Call Hold Music
  • Call Logging
  • Call Logs
  • Call Monitoring
  • Call Mute
  • Call Queuing
  • Call Recording
  • Call Reminder
  • Call Routing
  • Call Volume
  • Caller ID
  • Caller Identification
  • Carrier Access Billing
  • Chat / Messaging
  • Complete Messaging Platform
  • Conferencing
  • Contact History
  • Contact Management
  • Contact Tags and Custom Fields
  • Contract Management
  • Country Blocking
  • CRM integration
  • Custom Sender ID
  • Customisable Welcome Greeting
  • Customizable Billing
  • Data import and Synchronization
  • Desktop Notifications
  • Email Notifications
  • Email Support
  • Employee Directory
  • Enhanced Caller ID
  • Fax Management
  • Flexible Rate Tables
  • Forward to Device
  • Forward to Phone
  • Global Connect
  • Historical Reporting
  • Holiday Mapping
  • Inbound Reporting
  • Incoming Call ID
  • Incoming SMS
  • Internal Call Transfer
  • International Numbers
  • IVR / Voice Recognition
  • IVR and Dial Groups
  • IVR System
  • Lead Management
  • Live Call Monitoring
  • Mobile Access
  • Mobile App
  • Mobile SMS
  • Multi Lingual IVR
  • Multiple Accessline
  • Multiple Extension
  • Multiple Scripts
  • Multiple Simultaneous Calls
  • Multiuser Login & Role-based access control
  • Onboarding Coach
  • Online Fax
  • Outbound Caller ID
  • Outbound Reporting
  • Outgoing Call Tracking
  • Outgoing SMS
  • Personalized Greetings
  • Phone Key Input
  • Phone Support
  • Post-Paid Systems
  • Power Dialer
  • Pre-Paid Systems
  • Predictive Dialer
  • Provisioning
  • Rating
  • Real Time Reporting
  • Remarketing
  • Reporting
  • Screen Pop-up
  • Self Service Portal
  • Service Order System
  • Session Summary Notes
  • Single Access Number
  • SIP Trunking
  • Skill Based Routing
  • Smart Call Tracking
  • Smart DID Routing
  • SMS
  • Speech Analytics
  • Stand Alone Dialer
  • Sticky Agent
  • Survey Management
  • Telemarketing Management
  • Text to Speech
  • Toll Free Number
  • Unattended Call Management
  • Unlimited Concurrent Calls
  • Virtual Call Center
  • Virtual Extensions
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • VoIP
  • Warm Transfer
  • Web to Lead
  • Webchat
  • Who Answered Log
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  • A/B Testing
  • Activity Tracking
  • Analytics/ROI Tracking
  • Appointment Management
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Channel Management
  • Contact Database
  • Contact History
  • Contact import and export
  • Contact Import/Export
  • Contact Management
  • Contract Management
  • Customer DataBase
  • Customer Pipeline
  • Data Capture and Transfer
  • Data Entry
  • Data Entry Verification
  • Data Extraction
  • Data Verification
  • Design Templates
  • Drip Campaigns
  • Email Marketing
  • Form Builder
  • Group Management
  • Image Editor
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Enrichment
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Meeting Management
  • Notes Management
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Project Management
  • Prospecting Tools
  • Referral Tracking
  • Remote Capture
  • Sales pipeline management
  • Search / Filter
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Marketing
  • Social Media Metrics
  • Source Tracking
  • Task Management
  • Team Chat
  • Website Visitor Tracking
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  • ACD Queues
  • Announcements
  • Audio / Video Conferencing
  • Auto Attendants
  • Auto Dialer
  • Business Hour Rules
  • Calendar Management
  • Call Blocking
  • Call Center
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Parking
  • Call Recording
  • Call Routing
  • Chat / Messaging
  • Contact Management
  • Dial-by-Name Directory
  • Employee Directory
  • Encryption
  • Fax Management
  • HD Voice Quality
  • Inbound Reporting
  • International Dialing
  • IVR / Voice Recognition
  • Mobile Access
  • Multi-User Collaboration
  • Multiple Scripts
  • Music on Hold
  • Outbound Reporting
  • Phone Key Input
  • Predictive Dialer
  • Ring Groups
  • SIP Trunking
  • Telemarketing Management
  • Unified Communications
  • User-Friendly Admin Portal
  • Virtual Call Center
  • Virtual Extensions
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voice Quality Enhancement
  • Voicemail-to-Email
  • VoIP
  • Web Conferencing
Show More

OpenPhone Pricing

Here are the pricing plans for OpenPhone. Choose the plan that best fits your requirements and budget. Get Detailed OpenPhone pricing as per your requirements.

Starter
$ 19
User/Month
  • One new local or toll-free phone number per user
  • Calling and messaging to US and Canadian numbers*
  • Voicemail transcripts
Business
$ 33
User/Month
  • Everything from Starter, plus:
  • Group calling
  • Custom ring orders
  • Call transfers
  • AI call summaries and transcripts
  • HubSpot and Salesforce integrations
  • Phone menus
  • Analytics and reporting
  • Auto call recording

OpenPhone Specifications

Get a closer look at the technical specifications and system requirements for OpenPhone. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
Mobile Platforms :
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Tickets
Integrations :
  • Gong
  • Google contacts
  • HubSpot
  • Salesforce
  • Slack
  • Webhooks
  • Zapier
Company Details :
Company Name : OpenPhone Technologies Inc
Headquarter : San Francisco
Website : Visit Website
Full Address : San Francisco, California 94107, US

OpenPhone Comparisons

Compare OpenPhone with other similar options available in Business Phone System. Explore the key differences to see why it's the top choice for businesses and individuals.

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OpenPhone Description

Here's the comprehensive description of OpenPhone. Gain a brief understanding of its unique features and exceptional benefits.

OpenPhone is a high-tech business phone system that companies of different sizes can use. Professionals can easily handle incoming calls. The system allows for call transfers, routing to different US or Canadian lines, and the use of automated attendant capabilities.

Employees in the OpenPhone ecosystem can import, exchange, and edit contact lists, promoting easy collaboration of tasks. It also gives users authority over many components of their communication setup, all aggregated into a single interface, like defining work hours, setting up do-not-disturb periods, muting specific lines, and even recording calls.

Apart from its built-in features, OpenPhone can also easily integrate with a wide range of third-party apps, like HubSpot, Zapier, and Slack. With this integrated messaging tool, employees can send a wide range of multimedia content on a single, centralized platform, including text messages, videos, documents, multimedia messaging (MMS), and animated graphics (GIFs).

OpenPhone transforms contact and customer relationship management with its reliable cloud-based messaging and telephony features. The platform meets all of the needs of SMEs, startups, agencies, and businesses in one comprehensive package. It is available on several platforms, including Mac, Windows, Web, iOS, and Android.

 

OpenPhone Videos

Overall OpenPhone Reviews

Thinking about using OpenPhone? Check out verified user reviews & ratings based on OpenPhone's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.4/5

Based on 8 Reviews

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Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 87.1%

Likelihood to recommend

Out of 100%

OpenPhone Pros and Cons

"OpenPhone's text messaging services are on par with, if not better than, the standard text services I personally use. For someone like me who needs to communicate with my US clients on a regular basis, this is incredibly convenient."

"Software is very good and excellent features to undertake this software."

"The cost and it value. It's was extremelycost efficient. I was highly impressed with the value it had saved me. Compared to other apps of the same quality this one was more bang for my buck."

"Sometimes, when files are shared through text, it takes an unusually long time to receive them."

"Nothing to improve.Already checked and very interesting to use this products"

"Functionality was very impressive with this app. No down time was hardly given.and that's very good compared to most apps these days were you constantlyrun into them crashing or being disrupted."

Alternatives of OpenPhone

Explore alternative software options that can fulfill similar requirements as OpenPhone. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

OpenPhone FAQs

How much does OpenPhone cost?

The starting price of OpenPhone is ₹ 1368/User/Month. It has different pricing plans:

  1. Starter : ₹ 1368/User/Month
  2. Business : ₹ 2376/User/Month

OpenPhone also provides a free trial to users.

What apps do OpenPhone integrate with?

OpenPhone integrates with various apps:

  • Gong
  • Google contacts
  • HubSpot
  • Salesforce
  • Slack
  • Webhooks
  • Zapier

What are the top 5 features for OpenPhone?

The top 5 features for OpenPhone are:

  • Contact Management
  • Call Routing
  • API Integration
  • Call Recording
  • Call Management