What is OpenPhone?
OpenPhone is a fully-featured business phone software designed to serve SMEs, startups, Agencies, and Enterprises. OpenPhone provides end-to-end solutions designed for Web apps. This Business Phone System offers Call Monitoring, Mobile Access, Call Recording, Call Management, and IVR / Voice Recognition in one place.
OpenPhone Starting Price
$ 10/User/Month
OpenPhone Awards
Get an Overview for the Leaders Matrix at glance
OpenPhone Screenshots
Key Features of OpenPhone
- Call Routing
- Call Recording
- Call Management
- Call Monitoring
- IVR / Voice Recognition
- Call Logging
- Mobile Access
OpenPhone Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
-
Deployment:
Cloud Based
-
Payment:
Monthly, Yearly
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Api
-
Customization
-
Mobile Support
Desktop Platforms
-
Web App
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Windows
-
Mac
Mobile Platforms
-
Android
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iOS
Language Support
- English
OpenPhone Categories on SoftwareSuggest
OpenPhone Pricing
- One new local or toll-free phone number per user
- Calling and messaging to US and Canadian numbers
- Voicemail to text transcription
- Basic IVR (auto-attendant)
- Call recording
- Everything from Standard, plus:
- Call transfers
- Group calling
- Advanced IVR (auto-attendant)
- Analytics and reporting
- Hubspot integration
- Priority support
Company Details
OpenPhone Technologies Inc
San Francisco
San Francisco, California 94107, US
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OpenPhone Videos
Integrations
Salesforce, Gong, Hubspot, Google contacts, Slack, Zapier, ClickSend, Turis, KrispCall
Overall Reviews
OpenPhone Pros and Cons
Pros
"The cost and it value. It's was extremelycost efficient. I was highly impressed with the value it had saved me. Compared to other apps of the same quality this one was more bang for my buck."
"OpenPhone is simple to install and use. Our organization can now better service our customers. Each department can readily access calls and read messages left by our customers. The ability to add numerous people, as well as write notes on a lead, is really useful. I also appreciate how it updates us on the delivery status of the messages we send."
"The elements are perfect. The point of interaction and capacity to impart to your group is a gigantic in addition to. Simple to arrangement, simple to utilize. Client assistance reaction is perfect. OpenPhone even offers preparing on the best way to truly dive into the most for your specific case. The expense model is likewise truly reasonable contrasted with the opposition. I passed on one more help to change to OpenPhone"
Cons
"Functionality was very impressive with this app. No down time was hardly given.and that's very good compared to most apps these days were you constantlyrun into them crashing or being disrupted."
"The main problem I have with OpenPhone is the service when connected to the internet. It works perfectly when I'm connected to WiFi. When I'm on data, I receive a lot of comments about the call quality. The audio quality is inferior than that of the phone. I also find it bothersome that when I try to make a call, I sometimes get a call failure."
"I'm presently ready to have a collaborator assume control over my telephone when im an extended get-away with the goal that our clients generally have somebody they can address."
OpenPhone Reviews (6)
Dawn M.
Maintenance
Used the software for : Free trial (Daily)
Company Size :1-10 employees
Verified By : 
It was usable
It was an overall good investment and trial. I'd highly recommend this to any company that needs it. It's easy to use and a good product for its value.
OpenPhone After Sales Service Rating
What do you like best about OpenPhone?
The cost and it value. It's was extremelycost efficient. I was highly impressed with the value it had saved me. Compared to other apps of the same quality this one was more bang for my buck.
What do you dislike about OpenPhone?
Functionality was very impressive with this app. No down time was hardly given.and that's very good compared to most apps these days were you constantlyrun into them crashing or being disrupted.
What features is OpenPhone currently missing?
No
What other products like OpenPhone have you used or evaluated?
None
Emmanuel S.
Project Engineer
Used the software for : 1-2 years (Daily)
Company Size :201-500 employees
OpenPhone is one of the best, cheap, easy-to-use VoIP Services
OpenPhone is an exceptional internet phone service that has dramatically improved the international communication experience in our organization. The platform has an easy-to-use design allows you to handle calls, messages, and voicemails from a single app. The call quality is always clear and steady, allowing us to enjoy uninterrupted client talks.
OpenPhone After Sales Service Rating
What do you like best about OpenPhone?
OpenPhone is simple to install and use. Our organization can now better service our customers. Each department can readily access calls and read messages left by our customers. The ability to add numerous people, as well as write notes on a lead, is really useful. I also appreciate how it updates us on the delivery status of the messages we send.
What do you dislike about OpenPhone?
The main problem I have with OpenPhone is the service when connected to the internet. It works perfectly when I'm connected to WiFi. When I'm on data, I receive a lot of comments about the call quality. The audio quality is inferior than that of the phone. I also find it bothersome that when I try to make a call, I sometimes get a call failure.
What features is OpenPhone currently missing?
I feel that the contact import tools should be more customized, as I have a vast database and would like to organize client information more meticulously.
What other products like OpenPhone have you used or evaluated?
In the past, our company has used 3CX Phone and Bria. However, it did not work out due to a lack of functionality such as texting, mobile applications, user interfaces, and so on.
Arsalu K.
Radiographer
Used the software for : 6-12 months (Daily)
Company Size :1-10 employees
Verified By :
An honest Review
Wow, Ita has been a good web; I used it mostly for shopping; the quality is just pure and very great, and I have a great support contact, I hope you guys will enjoy thinking, so I highly recommend it.
OpenPhone After Sales Service Rating
What do you like best about OpenPhone?
The elements are perfect. The point of interaction and capacity to impart to your group is a gigantic in addition to. Simple to arrangement, simple to utilize. Client assistance reaction is perfect. OpenPhone even offers preparing on the best way to truly dive into the most for your specific case. The expense model is likewise truly reasonable contrasted with the opposition. I passed on one more help to change to OpenPhone
What do you dislike about OpenPhone?
I'm presently ready to have a collaborator assume control over my telephone when im an extended get-away with the goal that our clients generally have somebody they can address.
What features is OpenPhone currently missing?
Schedule should be improve
What other products like OpenPhone have you used or evaluated?
I just used Openphone
Rawal B.
Engineer
Used the software for : Less than 6 months (Weekly)
Company Size :1-10 employees
Verified By :
My personal review on MaintainX
OpenPhone is good for small businesses. It has a detailed call history and logs, allowing users to mark unread messages to track which issues have been resolved. However, it can get pricey if many team members need to use it. Furthermore, we cannot transfer outgoing calls between team members, which complicates our usage.
OpenPhone After Sales Service Rating
What do you like best about OpenPhone?
We use OpenPhone everyday to visit with work searchers and assist them with getting interviews. Every client gets their own telephone number that permits them to message work searchers, label them with data, settle on telephone decisions, and arrange all of the data that we have. It's been a tremendous assistance for us in putting together and coordinating pretty well with HubSpot
What do you dislike about OpenPhone?
Random bugs would occur at times (e.g. one account on one phone would ring while another account on another phone would not, despite sharing the same work number
What features is OpenPhone currently missing?
Inability to transfer outgoing calls, despite call transfer being a premium feature
What other products like OpenPhone have you used or evaluated?
NO
naveed t.
Employee
Used the software for : Less than 6 months (Monthly)
Company Size :51-200 employees
Verified By :
Review for OpenPhone
I like using OpenPhone! We use it daily to talk to people looking for jobs and help them get interviews. Each person we talk to gets their phone number so we can text them, call them, and keep track of all the important information about them. It's made our job much easier and works great with HubSpot.
OpenPhone After Sales Service Rating
What do you like best about OpenPhone?
It's great for texting.It's great for making phone calls. You get a new, unique phone number and can text/call from phone or desktop.UI is great and really intuitive.
What do you dislike about OpenPhone?
Integration with HubSpot - it doesn't talk both ways with HubSpot.Setting and marking follow ups could be much better.Allowing us to set lead stages would be a huge improvement for us. Things like, called, not interested, bad number, follow up, closed, etc.Showing analytics like the time when most people respond, answer calls, etc would be super helpful.
What features is OpenPhone currently missing?
All features are excillent and easy to use for everyone.
What other products like OpenPhone have you used or evaluated?
Nothing.
OpenPhone FAQs
How much does OpenPhone cost?
The starting price of OpenPhone is $ 10/User/Month. It has different pricing plans:
- Standard : $ 10/User/Month
- Premium : $ 20/User/Month
OpenPhone also provides a free trial to users.
What apps do OpenPhone integrate with?
OpenPhone integrates with various apps:
- Salesforce
- Gong
- Hubspot
- Google contacts
- Slack
- Zapier
- ClickSend
- Turis
- KrispCall
What are the top 5 features for OpenPhone?
The top 5 features for OpenPhone are:
- Call Routing
- Call Recording
- Call Management
- Call Monitoring
- IVR / Voice Recognition
