Opera Hotel

Product Introduction & Overview

Opera hotel software is a property management system (PMS). It is a leading enterprise-class solution that serves the hospitality sector. It can also automate the operations of commercial and residential properties. The suite of products is beneficial to a hotel of any size or type. It is offered as a cloud-based, mobile-friendly platform with various cutting-edge features.

Key Features

Opera hotel software is the next level of technology for business management. It facilitates a wide range of administrative and employee operations through cutting-edge automation. The main features are designed to simplify the various processes and reduce human error. Here are the key features of this platform.

1. ORS

This reservation module sets up a call center to handle requests. It can quickly evaluate prospective customers and allocate rooms. The opera reservation system (ORS) also updates and syncs the data for a chain of hotels.

2. OCIS

OCIS is the customer information system to deliver personalized experiences. The profile data is maintained and analyzed to create loyalty programs. This feature of the Opera hotel system also handles gift coupons, points system, free accommodations, and rewards.

3. Multi-property

A centralized server is installed to support the client's hotel chain. It can store all the information from different locations in the same database with low hardware costs.

4. SFA

Salesforce automation looks for opportunities to direct the customers to the service. It sends them solicitations based on conference hall, seminar, and hotel room availability.

5. Sales-banquet Management

The Opera hotel software works with this feature to organize banquets. It can handle organizational-level operations to monitor all arrangements. The sales teams' interviews and visit notes are also analyzed to generate reports.

6. OWS

The Opera web service provides a customer-friendly interface. The users can access the cloud infrastructure from a browser. It has an integrated structure that works well with third-party applications and in-built modules.

7. Integration

The software integrates with online travel agents and a global distribution system. It also works well with Point of Sale (POS) software to enhance the guest's experience. These tools synchronize diverse operations of the hospitality industry.

Product Specifications 

1. Customizability: 

The customers can select the Opera hotel software features as per their need. They can opt for limited functionality to reduce the costs of deployment and license.

2. Cloud Hosting:

The PMS contains a suite of power-packed applications. It is deployed on the cloud with full compliance and high-security standards.

3. Browser Compatibility:

The Opera hotel system provides a web interface based on HTML5. It works on Firefox, Internet Explorer, Opera, Chrome, etc. For higher security, download and install the latest version of your preferred browser.

4. Operating System:

The software is compatible with Windows 7/ 8/ Vista operating system (Professional/ Business/ Enterprise editions). 

5. Storage Space:

The Opera hotel software requires 2 GB minimum RAM for workstations. While Interface PCs need about 3 GB RAM. A free disk space of 80 MB is also recommended for effective use.

6. Network Bandwidth:

For 5 to 100 users, the network bandwidth has to be 0.75 to 16 Mbps. It assures managing simultaneous download requests for half the users.

7. Multi-language Support:

The system offers multi-language support and description features. The profile settings have to be altered to access them.

A Detailed Look At The Product

Opera hotel software is a comprehensive solution for managing hotels and real estate. It provides extensive functionality with centralized data storage. Thousands of hotels around the world extensively use the system. Besides, the product has excellent quality customer services with multi-tier support. It includes a 24X7 online help desk, upgrades, server, and storage maintenance by experts.

Product Benefits

The primary benefits of choosing the Opera Hotel system for your business are;

1. Quick, reliable, and convenient front-office operations to save time and energy. The robust Opera hotel system reduces employee stress levels. Besides, it can serve the business interests of independent hotels, small chains, and boutique hotels.

2. The front desk has access to advanced pricing options. They can offer daily prices, special discounts, base rates, and dynamic pricing options.

3. The housekeeping activities can be streamlined based on guest count. The hotel premises and accommodations will be clean, hygienic, and picture-perfect.

4. Opera hotel software creates detailed customer profiles. The data can be analyzed to deliver personalized services, email invitations, and festive coupons.

5. The platform segments customers and helps with targeted marketing campaigns. Special promotions can be created for each group based on preferences, tastes, timing, etc.

6. The Opera hotel system simplifies billing through e-invoices and archival data. It also integrates with the revenue system to efficiently manage the hotel finances.

7. It can integrate with more than 80 channel managers and 1000+ third-party software. The efficiency of parking, catering, and package deliveries improve immensely.

8. Finally, the platform has in-built analytical tools to generate real-time data. The reports are created on time, and they can also be customized for easy decision-making. 

Product Functions

Opera hotel software automates all the front-office functions. It facilitates error-free check-ins, check-outs, and cancellations. Besides, the managers receive timely reports on employees and workflows. They can rely on insightful reports to create more efficient processes to save time. And a personalized experience can be delivered to the customers. The solution provides these essential functions to create and sustain a brand image:

1. Cloud infrastructure to simplify daily business operations.

2. Communications and networking with web-interfaces and mobile apps.

3. Online bookings and cancellations to enhance the quality of hospitality.

4. Data analysis and generation of regular reports to assist the managers.

5. Integrate with the point of sales to deliver packages to the guests.

Pricing Details

Opera hotel software is offered in a customizable format with flexible pricing plans. The vendor requirements, such as the number of hotel rooms and the client's corporate brand, determine the price. The full-service edition and the express editions have varying costs.

Opera hotel system implementation price can go up to as high as US$10,000 based on the features required, size of the business, number of locations, and more. Contact the official sales team by phone or email for a quote.