What is Opsgenie?

Opsgenie is a fully featured Help Desk Software designed to serve SMEs, Agencies. Opsgenie provides end-to-end solutions designed for Windows. This online Help Desk system offers Escalation Management, Event Logs, Real Time Monitoring, Remediation, Two-Way Communication at one place.

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Key Features of Opsgenie

  • Audit Trail
  • Contact Management
  • Assignment Management
  • Real Time Monitoring
  • Dashboard
  • Escalation Management
  • Incident Management
  • Server Performance
  • Uptime Monitoring
  • Event Logs
  • Event-Based Notifications
  • FTP Monitoring
  • Mail Server Monitoring
  • Transaction Monitoring
  • Uptime Reporting
  • Incident Reporting
  • Templates
  • Scenario Planning
  • Root-Cause Diagnosis
  • Audit Trails
  • Remediation
  • Two-Way Communication
  • SLA Monitoring
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Opsgenie Users


  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets


  • Deployment:

    Cloud Based

  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

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What are the top 5 features for Opsgenie?

The top 5 features for Opsgenie are:

  • Audit Trail
  • Contact Management
  • Assignment Management
  • Real Time Monitoring
  • Dashboard
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