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Top paid and free Opsgenie alternatives and competitors include Salesforce, EngageBay, Jira Software, LiveAgent, Faveo Helpdesk, ControlHippo, ServiceNow ITSM, Raiseaticket, Kapture CX and NinjaOne. Compare top Help Desk Software that offers similar features and benefits to Opsgenie at competitive prices. Evaluate pricing, features, and verified user reviews to identify the best alternative that fits your business requirements.
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Most Popular Opsgenie Alternatives
Product and vendor alternatives are selected from a pool of vendors/products in the market. SoftwareSuggest uses a combination of user responses to the question, “Which other vendor did you consider in your evaluation?”. We also consider the total review volume for those vendors/products within the market.
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Best Competitors and Alternatives to Opsgenie
Showing 1 - 16 of 89 products
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#7
Category Champions | 2026
Product Description
This information is provided by vendor.
Salesforce is good software, but sometimes its servers lack badly. But it's good software, so you must use it first. Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Software Common with Opsgenie and Salesforce
Salesforce review compared to Opsgenie
"Must try for enhancing work experience and take things easy " - Hitanshu Dwivedi - Business Analyst
Most users consider Salesforce is an excellent Opsgenie alternative.
89.3% of users recommend this product
This information is based on user submitted reviews.
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#8
Category Champions | 2026
Product Description
This information is provided by vendor.
I am using EngageBay with one of my clients, a small travel business. We have been using EngageBay for almost three years now for our newsletters, customer service, and marketing automation in two languages. We integrated EngageBay with GravityForms on our WordPress site and auto... Read EngageBay Reviews
Categories in Common with EngageBay
Common Opsgenie and EngageBay Alternatives
EngageBay review compared to Opsgenie
"Comprehensive CRM cloud software with great value for money" - Christina Oehler (Comquat) - Consultant
Most users consider EngageBay is an excellent Opsgenie alternative.
97.2% of users recommend this product
This information is based on user submitted reviews.
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#9
Category Champions | 2026
Product Description
This information is provided by vendor.
Jira is a tool that allows you to report and track bugs for your products. We can create our own dashboards to track the status of the project's progress and easily connect with other team members regarding the bugs. It's very convenient to use this. Read Jira Software Reviews
Categories in Common with Jira Software
Common Opsgenie and Jira Software Alternatives
Jira Software review compared to Opsgenie
"Jira" - Nitish pattnayak - Test engineer
91.8% of users recommend this product
This information is based on user submitted reviews.
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#10
Category Champions | 2026
Product Description
This information is provided by vendor.
Live Agent is very easy to use and implement, and it comes at an affordable price. We are a small company, and we have been able to implement this software and provide another channel of support and contact for our clients without a huge cost. Read LiveAgent Reviews
Categories in Common with LiveAgent
Common Alternatives of LiveAgent and Opsgenie
LiveAgent review compared to Opsgenie
"Great product at a great price!! " - Carey - Marketing Consultant
91% of users recommend this product
This information is based on user submitted reviews.
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#11
Category Champions | 2026
Product Description
This information is provided by vendor.
Highly recommended software if you are looking for a ticketing system for your small to large organization. The products are well-designed and simplified. All FAVEO products are user-friendly. I really appreciate the whole Faveo team. Read Faveo Helpdesk Reviews
Categories in Common with Faveo Helpdesk
Common Opsgenie and Faveo Helpdesk Alternatives
Faveo Helpdesk review compared to Opsgenie
"Very Good Software." - Suresh - System Administrator
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#12
Category Champions | 2026
Product Description
This information is provided by vendor.
I found this really interactive when I started using it. You won't believe that, being a large business, there were many unused applications, and we were spending money on those. Read ControlHippo Reviews
Categories in Common with ControlHippo
Alternatives of ControlHippo and Opsgenie
ControlHippo review compared to Opsgenie
"Saas wastage is removed" - Garrett Brant - Business Technology Manager
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#13
Contenders | 2026
Product Description
This information is provided by vendor.
ServiceNow is used worldwide as a ticketing tool that is user-friendly. It can be integrated with a wide variety of monitoring tools, providing an efficient way to resolve queries and leading to customer satisfaction. Read ServiceNow ITSM Reviews
Categories in Common with ServiceNow ITSM
Common Alternatives of ServiceNow ITSM and Opsgenie
ServiceNow ITSM review compared to Opsgenie
"User Friendly Ticketing Tool" - Arjun S Pankaj
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#14
Contenders | 2026
Product Description
This information is provided by vendor.
I run a small IT hardware company, and we were looking for a consistent ticketing system that is easy for both the technicians and me. Loved the product! Must try it once. Read Raiseaticket Reviews
Categories in Common with Raiseaticket
Ticketing Management Software
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Customer Engagement Software
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Complaint Management System
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Customer Success Software
Alternatives of Raiseaticket and Opsgenie
Raiseaticket review compared to Opsgenie
"Excellent for small businesses" - Sudeep Singh
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#15
Contenders | 2026
Product Description
This information is provided by vendor.
My catering business needed to take orders from different bakeries and provide food for each one. The Kapture team created a model where I can collect all orders in one place and start production without wasting time. It was also negotiable and affordable. Read Kapture CX Reviews
Categories in Common with Kapture CX
Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
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Live Chat Software
Common Opsgenie and Kapture CX Alternatives
Kapture CX review compared to Opsgenie
"Affordable software" - Thej Kumar
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#16
Contenders | 2026
Product Description
This information is provided by vendor.
We use this software internally, and it's a total game-changer. I can now manage all of my PCs, Macs, and servers from one centralized platform. The mobile app lets me work from literally anywhere. For the price, this is hands down the best management software on the market. Read NinjaOne Reviews
Categories in Common with NinjaOne
Common Opsgenie and NinjaOne Alternatives
NinjaOne review compared to Opsgenie
"Fantastic Management Software" - Chris Gleason
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