OptCulture
What is OptCulture?
OptCulture is a customer loyalty and engagement product which enables retailers to engage effectively with their customers through our event triggers, digital receipts on purchases, SMS Integration, Promotions, Email marketing and triggers, and Enhanced “Customer Loyalty” feature to manage the store and online customers in a single window and carry out a loyalty program.
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OptCulture Starting Price
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Key Features of OptCulture
Here are the powerful features that make OptCulture stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- 360 Degree Feedback
- Account Management
- Action Management
- Advocate Management
- Affiliate Management
- Affiliate Marketing
- Analytics/ROI Tracking
- Automation Rules
- Awards Management
- Badge Management
- Blind Judging
- Call Reporting
- Campaign Management
- Catalog Management
- Channel Analytics
- Channel Attribution
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- Analytics
- Batch Communications
- Chat / Messaging
- Churn Management
- Communication Management
- Community Management
- Content Management
- Content Syndication
- Customer Engagement
- Customer Experience
- Customer Feedback
- Customer Loyalty
- Customer Satisfaction
- Email Distribution
- Event Marketing
- Experience Management
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- Automated data capture (barcode scanning
- RFID)
- Content management and updates
- Content restriction and filtering
- Customer feedback collection
- Customer satisfaction measurement
- Customizable user interface
- Digital loyalty programs
- Digital signage integration
- Emergency alerts and notifications
- Employee training and onboarding modules
- Integration with CRM and marketing tools
- Interactive surveys and feedback forms
- Mobile device management (MDM) integration
- Multi-language support
- Offline mode for uninterrupted functionality
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OptCulture Specifications
Get a closer look at the technical specifications and system requirements for OptCulture. Find out if it's compatible with your operating system and other software.
Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
Desktop Platforms :
Language Support :
Business :
Available Support :
OptCulture Categories on SoftwareSuggest :
Company Details :
OptCulture Description
Here's the comprehensive description of OptCulture. Gain a brief understanding of its unique features and exceptional benefits.
OptCulture is a customer engagement and loyalty software solution that has been designed exclusively for retail and hospitality businesses. Following are few of its features:
- Customer Loyalty Software
- Customer Engagement through Email and SMS marketing
- Automated Campaign Management.
- Intelligent Customer Segmentation.
- Digital Receipts.
- Customer Data Management
- Cross Channel Customer Management
- Reports
- Promotions
- Many more...
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Overall OptCulture Reviews
Thinking about using OptCulture? Check out verified user reviews & ratings based on OptCulture's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
4 OptCulture Reviews
Hear directly from customers who have used OptCulture. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Harsha
Used the software for : 2+ years
Company Size :51-200 employee
Simply amazing Software
With the help of OptCulture Customer Loyalty Management System, users are able to integrate different solutions with e-commerce websites and roll out loyalty programs on their individual business websites. Users can also integrate with bigger business systems such as accounting and point of sale systems. Our company's reward programs, which run on OptCulture's loyalty platform, have become the cornerstone for our consumer engagement strategies. OptCulture has proven to be scalable, reliable, and very easy to integrate. Their team is highly responsive and prompt, often turning projects around quickly. Most importantly, OptCulture provides a solution for businesses of all sizes. They've worked with my firm and helped us develop a strategy that fits our specific business needs. Not just a great platform, OptCulture is a vital strategic business partner. I would highly recommend this software.
Useful 0
Shobhaben
Used the software for : 2+ years
Company Size :51-200 employee
Excellently Software
Ever since we deployed OptCulture Customer Loyalty Management Software, we're less bothered with emails and we can concentrate more on providing our clients with what they really desire. Since its launch, our open rate has gone up by 20%, click rate by 35% and order frequency among opt-in customers has gone up by 12%. I must mention the commendable 24 x 7 customer service that we get from OptCulture. Their team is always willing to help us in every task. Becoming OptCulture's client has led us to receive a flexible and individual approach from them. It has also enabled my staff to manage different types of promotions such as cash backs, recognitions, referrals and mystery awards. Its best features are multi-channel marketing, which allows users to send customized loyalty campaigns through multiple channels such as email, SMS or social media.
Useful 0
Aditya
Used the software for : 2+ years
Company Size :51-200 employee
Great system and functionality
I will always recommend OptCulture Loyalty Management System to my close professional contacts for its customer oriented service and amazing quality. I really appreciate their customer support team's efforts. Only due to their help, my team and I were able to successfully launch different bonus loyalty programs which now have a 70% penetration rate among all our clients. All our customers are happy to gain extra points and we get many positive feedbacks from them every day. OptCulture is not just about the bonus or rewards, but also about their team making sure to fulfill all the business needs that an ordinary user doesn't expect. Within a very short span of time, we've been able to integrate a cross-functional email marketing platform that helps us to send everyday emails and also develop an email marketing scheme with triggered e-shot campaigns. OptCulture has done very well for my firm. Great software!
Useful 0
Kajal
Used the software for : 2+ years
Company Size :51-200 employee
The Perfect Loyalty Management System
OptCulture Customer Loyalty Management System lets users manage their customer loyalty with the help of a bonus points system. Customers can gain reward points with the completion of actions such as in-store purchases, referring friends for services and providing feedback. Customers also have the option of redeeming these points via discount coupons, gift cards or other promotional services.Optculture has an efficient and up to date customer database where users can store important contacts. They can even group these contacts according to priority by using customized tags and then create target email and text message campaigns. OptCulture Loyalty integrates very well with point of sale and business systems as well as customer relationship management solutions using different advanced integrations. It's been more than a year with this software and I must say that it is the best!
Useful 0
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OptCulture FAQs
What are the top 5 features for OptCulture?
The top 5 features for OptCulture are:
- Customer Management
- Event Calendar
- Referral Management
- Membership Management
- User Management
What type of customer support is available from OptCulture?
The available support which OptCulture provides is:
Where is the headquarters/company of OptCulture located?
The headquarters/company of OptCulture is located at Hyderabad.
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