osTicket Alternatives & Competitors

Zendesk's solution is good, it allows us to manage our clients' support tickets and enables us to have a page where each client can open a case directly without having to call the help desk. It also allows us to have a knowledge base that can be accessed by engineers and ... Read Zendesk Reviews

Well as you know everything has two side. So, also this software has pros and cons.but overall its nice.u must try it and observed. It isn't good.By the way I'm not expert so ,I didn't tell you more about this. I'm really impressed by it. So, I recommend it to every person to use... Read ManageEngine ServiceDesk Plus Reviews

Very easy to keep everything organized and to keep track of everything. We are a small and growing e-commerce business using Hiver for 2+ years. It helps to keep everything from being lost in the shuffle and allows us to share important information about our clients amongst the t... Read Hiver Reviews

Salesforce has been instrumental in helping our business grow. The platform's versatility, automation, and analytics tools have streamlined our operations and improved our ability to serve our customers. While there is a learning curve, the investment is worth it, and the res... Read Salesforce Reviews

After trying out the free trial, I am delighted to report that the service exceeded my expectations. My review of the documentation revealed its user-friendly nature, with no complicated steps to follow for implementation. The support channels provided are of high quality and the... Read Freshdesk Reviews

So far it has proven to be a very stable and efficient program. It has the option to print remotely. It works perfectly with SaaS and web implementations. The screen can be shared. Multiple monitors can be accessed using the remote desktop software. Has a solid file transfer mode Read RemotePC Reviews

Essential tool for ticketing purpose, provides many features and services. Includes the ITIL practices such as Incident, problem, change management. Can link tickets to one another. Can be integrated with other softwares Read SysAid Reviews

Wonder full app! I really like the user interface, dashboard and also like the QR code feature. Satisfied with the app management system. Thank you ubiAttendance Read ControlHippo Reviews

Hubspot has made email campaigning easier for my organization. The features are good but it need a little bit of technical know-how to maneuver, even though there are guide pop-ups to teach how to use each feature Read Hubspot CRM Reviews

We love using live agents on a daily bases. Saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use. Read LiveAgent Reviews

The profile enrichment and webform connection features have greatly enhanced my ability to maintain a large contacts database. Also, the detailed contact dashboard allows for customization. Read BIGContacts Reviews

The team is great to work with. It's super easy to setup a demo call with the experts to understand the product and its features and there's great support for quick questions through live chat. Read EngageBay Reviews

Onboarding employees became a lot easier once we implemented ProProfs Knowledge Base. Using the ready-made templates, we could effortlessly create various documents like HR policies and employee handbooks. Moreover, the tool allowed our new hires to complete the onboarding proces... Read ProProfs Knowledge Base Reviews

We started using ProProfs Help Desk as a replacement for our in-house ticketing system. The tool was recommended to us by many businesses who had lately adopted multiple ProProfs products. We use this tool to efficiently handle all our inbound and outbound email communications fr... Read ProProfs Help Desk Reviews

Front App is a fully featured Help Desk Software designed to serve SMEs, Startups. Front App provides end-to-end solutions designed for Macintosh. This online Help Desk system offers Notes Management, Team Chat, Message Personalization, Interaction T... Learn more about Front App

ServicePRO is a fully featured Help Desk Software designed to serve Agencies, Startups. ServicePRO provides end-to-end solutions designed for Windows. This online Help Desk system offers Knowledge Base Management, Email Integration, IT Asset Manageme... Learn more about ServicePRO

TOPdesk is a fully featured Help Desk Software designed to serve Enterprises, Agencies. TOPdesk provides end-to-end solutions designed for Windows. This online Help Desk system offers Service Reporting, Email Integration, Automated Routing, IT Asset ... Learn more about TOPdesk

Vivantio ITSM is a flexible and reliable tool that enhances efficiency. It has amazing features such as contract management, project management, release and deployment management. Vivantio is easy-to-use and provides excellent support to users. Learn more about Vivantio ITSM

Dixa is a fully featured Help Desk Software designed to serve SMEs, Startups. Dixa provides end-to-end solutions designed for Macintosh. This online Help Desk system offers Manual Dialer, Real-time Chat, Call Logging, Escalation Management, Multi-Cha... Learn more about Dixa

The voice and video chat with my customers through this software has boosted my sales by 200 % . More customers are satisfied by me and my boss is very happy with me. All the complaints and tickets are properly organized and it becomes easier and time-efficient for me to resolve ... Read ClickDesk Reviews