Best Competitors and Alternatives to OTRS

Showing 1 - 20 of 156 products
#1

Best software for my site visitors can easily talk to my visitors. Using Tidio software have added the software to my WordPress website it gives me what Read Tidio Reviews

Starting Price: $29 Per Month

Mobile App
API

Comparison:

Tidio VS Zopim Chat

Tidio review compared to OTRS

"Best software for communication" - AyandaK Khwela

#2

Well as you know everything has two side. So, also this software has pros and cons.but overall its nice.u must try it and observed. It isn't good.By the way I'm not expert so ,I didn't tell you more about this. I'm really impressed by it. So, I recommend it to every person to use... Read ManageEngine ServiceDesk Plus Reviews

Starting Price: $8 Technician/Month

Common ManageEngine ServiceDesk Plus and OTRS Alternatives

ManageEngine ServiceDesk Plus review compared to OTRS

"I used this for a good time, it's best" - Mudit Mishra

#3

Very easy to keep everything organized and to keep track of everything. We are a small and growing e-commerce business using Hiver for 2+ years. It helps to keep everything from being lost in the shuffle and allows us to share important information about our clients amongst the t... Read Hiver Reviews

Starting Price: $13 User/Month

Mobile App
API

Comparison:

Hiver VS Front

Common Hiver and OTRS Alternatives

Hiver review compared to OTRS

"They are fantastic at onboarding. They kept offering follow ups even when everybody was up and using it." - Waleed Farooq

#4

My experience with Salesforce is that it makes my job much more easier and it easy to use. Salesforce offers more convenient and time saving software that helps every business. Read Salesforce Reviews

Starting Price: $25 User/Month

Mobile App
API

Comparison:

Salesforce VS ClickUp

Common Salesforce and OTRS Alternatives

Salesforce review compared to OTRS

"Experience with Salesforce " - Nigel Gordon Pretorius

#5

After trying out the free trial, I am delighted to report that the service exceeded my expectations. My review of the documentation revealed its user-friendly nature, with no complicated steps to follow for implementation. The support channels provided are of high quality and the... Read Freshdesk Reviews

Starting Price: Available on Request

Mobile App
API

Comparison:

Freshdesk VS Airtable

Common Freshdesk and OTRS Alternatives

Freshdesk review compared to OTRS

"Liked Trail and API Support for developers" - Jemin

#6

This is the Ease of use is and security was something that i really liked, and i had to reach out to support via chat, and the support was expedited. That's what i liked. Read RemotePC Reviews

Starting Price: Available on Request

Comparison:

RemotePC VS AnyDesk

Common RemotePC and OTRS Alternatives

RemotePC review compared to OTRS

"Secure and Fantastic Support" - Abhinav Puri

#7

Freshservice is a good software for catering the tickets lodged by the customers to our support team and enables us for smooth communication with the customers. Read Freshservice Reviews

Starting Price: $19 Agent/Month Billed annually

Comparison:

Freshservice VS Auvik

Common Freshservice and OTRS Alternatives

Freshservice review compared to OTRS

"Good " - Pinky Subhash Chandra Agarwal

#8

My working experience has been grown while using sysaid. Easy to understand and automation is highly appreciated. My clients and staff is very happy as their TAT is also reduced now they are able to balance their personal and professional life. Read SysAid Reviews

Starting Price: Available on Request

Common SysAid and OTRS Alternatives

SysAid review compared to OTRS

"Excellent Performance, Exceed Expectation." - Rajat Kala

#9

Wonder full app! I really like the user interface, dashboard and also like the QR code feature. Satisfied with the app management system. Thank you ubiAttendance Read ControlHippo Reviews

Starting Price: Available on Request

Common ControlHippo and OTRS Alternatives

ControlHippo review compared to OTRS

"Wonderful App" - Riya Shakya

#10

We have been a Hubspot customer for many years. This platform has help us facilitate our lead collection and allows us to get insights as we convert them into customers. Read Hubspot CRM Reviews

Starting Price: $45 Per Month

Mobile App

Hubspot CRM review compared to OTRS

"Intuitive CRM platform for SMB" - John Krochune

#11

It is feature rich CRM with many feature but at an affordable price. I like the UI which is very smooth and easy to navigate. Apart from all they have an excellent customer support. Read EngageBay Reviews

Starting Price: Available on Request

Free Trial

EngageBay review compared to OTRS

"Feature rich CRM at a small price" - SAMEER ALI KHAN

#12

We love using live agents on a daily bases. Saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use. Read LiveAgent Reviews

Starting Price: $9 Agent/Month

Mobile App
API
Free Trial

Comparison:

LiveAgent VS Asista

LiveAgent review compared to OTRS

"easy to use and very helpful customer service tool" - Jozef

#13

I have been using Zendesk for many years, I rely a lot on this software to organize my work, we use it internally in our company. We mainly use it to assign and prioritize job requests, users submit the request through Zendesk, we receive it prioritize it, and assign it to the pr... Read Zendesk Reviews

Starting Price: $19 Agent/Month

API
Free Trial

Comparison:

Zendesk VS Amity

Common Zendesk and OTRS Alternatives

Zendesk review compared to OTRS

"Zendesk help me manage my daily tasks" - Mostafa Dakam

#14

The profile enrichment and webform connection features have greatly enhanced my ability to maintain a large contacts database. Also, the detailed contact dashboard allows for customization. Read BIGContacts Reviews

Starting Price: Available on Request

API
Free Trial

Common BIGContacts and OTRS Alternatives

BIGContacts review compared to OTRS

"Smooth-running solution for contact management" - Shrishti Singh

#15

Onboarding employees became a lot easier once we implemented ProProfs Knowledge Base. Using the ready-made templates, we could effortlessly create various documents like HR policies and employee handbooks. Moreover, the tool allowed our new hires to complete the onboarding proces... Read ProProfs Knowledge Base Reviews

Starting Price: $79 Per Month (Annually)

API
Free Trial

Common ProProfs Knowledge Base and OTRS Alternatives

ProProfs Knowledge Base review compared to OTRS

"Streamlined our employee onboarding process" - vaibhav dutt

#16

This is one of those CRMs that can be customized for your business. The team is skilled and understands the company needs to tailor the workflow basis the inputs given. In addition, the omnichannel supported platform brings all the customer apps into one contact center management... Read Kapture CX Reviews

Starting Price: $21 User/Month/Billed Annually

Mobile App
API

Comparison:

Kapture CX VS Zendesk

Common Kapture CX and OTRS Alternatives

Kapture CX review compared to OTRS

"Most Customizable CRM" - Sunil Kumar

#17

Raiseaticket is a user-friendly and efficient ticketing system that has improved our organization's customer support and internal request management. It offers customization options, automated ticket routing, and robust reporting, making it a valuable tool. Integration with o... Read Raiseaticket Reviews

Starting Price: Available on Request

Free Trial

Raiseaticket review compared to OTRS

"Free, easily use and suitable for small business " - Hoai Nam

#18

My company depends mainly on the quality of customer center performance. It was a huge relief when we launched BPM online CRM. Every single task is organized in a way that it will speed up the workflow and improve our service for customers. My team is able to process all client r... Read Creatio Reviews

Starting Price: Available on Request

API
Free Trial

Comparison:

Creatio VS Bonita BPM

Common Creatio and OTRS Alternatives

Creatio review compared to OTRS

"Good software for customer support" - Viral

#19

Deskpro is a fully featured Help Desk Software designed to serve Startups, Enterprises. Deskpro provides end-to-end solutions designed for Web App. This online Help Desk system offers Geo Targeting, Website Visitor Tracking, Queue Management, Canned ... Read Deskpro Reviews

Starting Price: Available on Request

API
Free Trial

Common Deskpro and OTRS Alternatives

#20

SMART SERVICE DESK ITSM is a fully featured Help Desk Software designed to serve Enterprises, SMEs. SMART SERVICE DESK ITSM provides end-to-end solutions designed for Windows. This online Help Desk system offers Multi-Channel Communication, Release &... Learn more about SMART SERVICE DESK ITSM

Starting Price: Available on Request

API

Common SMART SERVICE DESK ITSM and OTRS Alternatives

Last Updated: February 19, 2024