Otter Reviews
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Overall Otter Reviews
Here's an unbiased review of Otter. Discover how Otter users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
Otter Pros and Cons
"This software has a user-friendly interface that works well on both computers and mobile devices. Its playback feature is noteworthy, as is its ability to transcribe in real time, setting it apart from others."
"The software has good features for editing and highlighting text. It makes highlighting and editing an easier process."
"It is easy to operate and accurate enough for a smooth workflow. Non-technical people can also operate it in a hassle-free manner."
"As an AI tool, there is a high margin of error, with some words being transcribed incorrectly."
"The software has good features for editing and highlighting text. It makes highlighting and editing easier."
"The global find-and-replace feature is not available."
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Hear directly from customers who have used Otter. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Logan M.
Productivity Expert
Used the software for : Less than 6 months (Monthly)
Company Size :11-50 employees
Verified Reviewer
Verified User
Otter.ai has proven invaluable for communications teams transcribing interviews for content development. By using Otter.ai, my teams save a lot of time and energy while getting clear and precise transcriptions.
Otter Mobile App Experience
Otter After Sales Service Rating
What do you like best about Otter?
This software has a user-friendly interface that works well on both computers and mobile devices. Its playback feature is noteworthy, as is its ability to transcribe in real time, setting it apart from others.
What do you dislike about Otter?
As an AI tool, there is a high margin of error, with some words being transcribed incorrectly.
What features is Otter currently missing?
Otter.ai only supports English and struggles with accents. It should work well with other common languages.
Anil D.
Workflow Consultant
Used the software for : 6-12 months (Weekly)
Company Size :11-50 employees
Verified Reviewer
Verified User
My team of video show producers relies on Otter.ai to record and transcribe audio for repurposing into blog posts. This feature significantly reduces the time and effort required for manual transcription, allowing producers to focus on creating engaging content and enhancing our online presence.
Otter IOS App Experience
Otter After Sales Service Rating
What do you like best about Otter?
The software has good features for editing and highlighting text. It makes highlighting and editing an easier process.
What do you dislike about Otter?
The software has good features for editing and highlighting text. It makes highlighting and editing easier.
What features is Otter currently missing?
The upload time for video files could be improved for greater convenience.
Lucas R.
Efficiency Specialist
Used the software for : 1-2 years (Daily)
Company Size :51-200 employees
Verified Reviewer
Verified User
Otter.ai is used by my team for marketing and thought leadership activities. It facilitates the transcription of interviews, making lead generation faster and easier. The software simplifies the process for marketers on my team to transform important insights from interviews into written material that can be readily distributed to their intended audience.
Otter Mobile App Experience
Otter After Sales Service Rating
What do you like best about Otter?
It is easy to operate and accurate enough for a smooth workflow. Non-technical people can also operate it in a hassle-free manner.
What do you dislike about Otter?
The global find-and-replace feature is not available.
What features is Otter currently missing?
There should be an option for human transcription.
Jaykaram S.
Digital Marketing Manager
Used the software for : Less than 6 months (Monthly)
Company Size :11-50 employees
Verified Reviewer
Verified User
My experience with Otter.ai has been mixed. On the positive side, the platform offers remarkable transcription accuracy, making it a go-to tool for anyone needing precise and efficient transcriptions. Its ability to differentiate speakers and generate timestamps adds to its utility, especially for meetings and interviews.
Otter Mobile App Experience
Otter After Sales Service Rating
What do you like best about Otter?
Otter.ai has speaker differentiation and timestamps; its features are particularly impressive, enhancing the usability of transcriptions for meetings and interviews.
What do you dislike about Otter?
There are some areas where Otter.ai falls short. It struggles with accents or background noise, which affects the overall quality of transcriptions.
What features is Otter currently missing?
Otter.ai lacks real-time collaboration features, hindering seamless teamwork on transcribed documents.
Simran K.
Marketing Manager
Used the software for : 1-2 years (Yearly)
Company Size :1-10 employees
Verified Reviewer
Verified User
I've used Otter.ai a lot to transcribe lectures and interviews, and I must say it's a game-changer in terms of speed and accuracy. The ability to capture nuances in speech and create searchable transcripts greatly improves information discovery and analysis.
Otter IOS App Experience
Otter After Sales Service Rating
What do you like best about Otter?
Its collaborative features enhance teamwork and productivity in transcription projects, while its user-friendly interface ensures ease of use for both individuals and teams.
What do you dislike about Otter?
The platforms reliance on a stable internet connection for real-time transcription is problematic in environments with poor connectivity, limiting its usability during live events or in remote areas.
What features is Otter currently missing?
The platform lacks customizable transcription settings, limiting users' ability to tailor transcripts to their specific needs.
Zeenat M.
Digital Marketer
Used the software for : 6-12 months (Monthly)
Company Size :1-10 employees
Verified Reviewer
Verified User
Using Otter.ai has greatly improved my workflow, particularly in handling meeting notes and interview recordings. The platform's AI-powered transcription is impressively accurate, and its ability to sync with calendar events ensures seamless organization of notes.
Otter Mobile App Experience
Otter After Sales Service Rating
What do you like best about Otter?
The ability to export transcripts in various formats adds to its versatility. The platforms AI-powered transcription is impressively accurate, and its ability to sync with calendar events ensures the seamless organization of notes.
What do you dislike about Otter?
Despite its advanced AI technology, Otter.ai struggles to capture every word correctly in such scenarios, leading to inaccuracies and the need for manual corrections.
What features is Otter currently missing?
Otter.ai can improve in advanced editing tools for refining transcripts and does not support non-English languages.
Khushboo T.
Digital Marketer
Used the software for : Less than 6 months (Weekly)
Company Size :11-50 employees
Verified Reviewer
Verified User
Otter provides exceptional transcription accuracy through its AI-driven platform, enhancing my productivity in meetings, lectures, and interviews by converting speech to text in real-time. Its ability to sync across devices and integrate with various platforms makes it indispensable for me as a professional/student.
Otter Mobile App Experience
Otter After Sales Service Rating
What do you like best about Otter?
Accurate real-time transcriptions, excellent multi-device synchronization, integrations with leading platforms.
What do you dislike about Otter?
Accurate real-time transcriptions, excellent multi-device synchronization, and integrations with leading platforms.
What features is Otter currently missing?
Adding multilingual support would widen its user base.
Simran S.
Digital Marketing Strategist
Used the software for : 1-2 years (Yearly)
Company Size :1-10 employees
Verified Reviewer
Verified User
I find that Otter excels in providing seamless and accurate transcriptions, which are crucial for documentation and compliance in my business and academic endeavors. Its intuitive interface and robust sharing features facilitate collaborative work environments while ensuring the security of my data.
Otter Mobile App Experience
Otter After Sales Service Rating
What do you like best about Otter?
I appreciate the high transcription accuracy, intuitive design, and secure sharing capabilities. These features make my workflow more efficient and ensure my data is safely managed.
What do you dislike about Otter?
Ive found that accessing premium features requires a subscription, and I sometimes experience transcription delays, which can be inconvenient for my time-sensitive tasks.
What features is Otter currently missing?
Offline functionality would greatly enhance its utility.
Deepali L.
Digital Marketing Executive
Used the software for : 6-12 months (Weekly)
Company Size :1-10 employees
Verified Reviewer
Verified User
I find Otter exceptional due to its advanced speech recognition technology, delivering real-time transcriptions that capture discussions effectively. It's essential for converting conversations into actionable records in various settings, whether academic or corporate meetings. Otter significantly streamlines my workflow with its broad application and accuracy.
Otter Mobile App Experience
Otter After Sales Service Rating
What do you like best about Otter?
I appreciate its accurate speech-to-text capabilities, support for multiple speakers, and easy transcription management, which streamline my workflow and enhance my documentation processes.
What do you dislike about Otter?
Accessing the full features can be costly, and the limited language options restrict my usage in multilingual environments, making it less versatile than I need.
What features is Otter currently missing?
Voice command features for hands-free control could improve user experience.
Daniella A.
freelancer
Used the software for : 1-2 years (Weekly)
Company Size :1-10 employees
Verified Reviewer
Review Source: Organic
This software has helped me in my freelancing work with auto-generated, accurate transcriptions in real-time whenever I need audio transcribed, especially when the work is bulky and assistance is required. That is when Otter software comes in.
Otter After Sales Service Rating
What do you like best about Otter?
Otter is really easy to use and very user-friendly, and the transcribed audios are accurate to an extent, in my opinion. The software also has a good user interface, which I admire, and I would recommend it to any of my friends.
What do you dislike about Otter?
Otter is really pricey compared to other transcription services that I have used, and while a person can create folders under their account, they cannot be shared among other members of the group, which is a major drawback.
What features is Otter currently missing?
Otter does not have any missing features
maryam h.
BSCS Student
Used the software for : 6-12 months (Daily)
Company Size :10,001+ employees
Verified Reviewer
Verified User
Review Source: Organic
Otter.ai is a fantastic transcription and note-taking tool that uses advanced AI technology to accurately transcribe audio and video recordings in real time. The interface is intuitive and user-friendly, making it easy to start recording audio. I highly recommend Otter.ai to anyone who needs a reliable and accurate transcription tool for taking notes during meetings or lectures.
Otter After Sales Service Rating
What do you like best about Otter?
Otter.ai is most impressive for its accuracy in transcribing audio and video recordings, its ability to differentiate between speakers, and its organizational features like search and tagging.
What do you dislike about Otter?
Otter.ai is most impressive for its accuracy in transcribing audio and video recordings, its ability to differentiate between speakers, and its organizational features like search and tagging.
What features is Otter currently missing?
am totally stratified.
What other products like Otter have you used or evaluated?
no product evaluated by me.
ABDUL R.
MANAGER
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
Verified Reviewer
Verified User
Review Source: Organic
Otter.ai is an AI-powered recap and note-taking tool that can be used for various operations, such as meeting notes, interviews, lectures, and personal note-taking. Overall, Otter.ai is a useful and effective tool that can save users a lot of time and effort in transcribing and organizing their notes. One of the best features of Otter.ai is its ability to transcribe audio recordings directly and quickly using AI-powered technology. The tool can recognize and transcribe multiple voices at once, making it ideal for group meetings or interviews. Additionally, Otter.ai provides users with the ability to edit their transcripts manually, add highlights, and organize their notes by speaker or content. Regarding ease of use, Otter.ai is intuitive and user-friendly, with a clean and easy-to-navigate interface. The platform can be accessed via a web browser or mobile app, making it highly accessible for users on the go. The value for money of Otter.ai is also relatively good. The platform offers a free plan with a limited number of monthly transcription minutes and paid plans that provide users with more transcription time and additional features such as custom vocabulary, integration with other apps, and more. Finally, Otter.ai has a helpful and responsive client support team available via email and live chat. The company also offers a robust knowledge base with detailed guides and tutorials to help users get the most out of the tool. Overall, Otter.ai is a recommended tool for anyone who needs to transcribe and organize notes quickly and efficiently. Its powerful transcription capabilities, ease of use, and value for money make it an excellent choice for individuals and businesses.
Otter After Sales Service Rating
What do you like best about Otter?
Otter.ai includes its accurate and fast transcription capabilities, ability to recognize multiple voices at once, easy-to-use interface, and the ability to organize notes by speaker or topic. Additionally, many users appreciate the flexibility and convenience of being able to access Otter.ai via a web browser or mobile app.
What do you dislike about Otter?
Speaker identification accuracy: Otter.ais speaker identification feature is not always accurate, particularly in situations where there are multiple speakers with similar voices or when speakers are speaking over each other. This can make it difficult to follow the transcript or find specific information. Real-time transcription delays: Some users have reported that Otter.ais real-time transcription feature can be slow or delayed, particularly in situations with poor internet connection or background noise. Integration with other apps: While Otter.ai does offer integrations with other apps such as Zoom and Google Meet, some users have reported that these integrations could be improved or expanded to include more apps. Customization options: Currently, Otter.ais transcription settings are limited, and users cannot customize things like font size, style, or color. More customization options would allow users to tailor the transcription to their specific needs. Pricing: Some users have reported that Otter.ais pricing structure can be expensive, particularly for those who require a lot of transcription time. Offering more flexible pricing options or subscription plans could help alleviate this issue.
What features is Otter currently missing?
Custom dictionaries: Users would benefit from the ability to add custom words and phrases to Otter.ai's dictionary, especially for industry-specific jargon or names that may not be recognized by the software. Advanced search capabilities: While Otter.ai does offer search functionality within transcripts, users have suggested that more advanced search capabilities, such as the ability to search for specific speaker segments or date ranges, would be helpful. Auto-saving: Currently, Otter.ai saves transcripts automatically, but there is no option for users to manually save their work. Adding an auto-save feature or a manual save option would provide an extra level of security for users' work. Export options: While Otter.ai does offer export options, some users have suggested that more formats, such as PDF or CSV, would be useful for sharing and analyzing transcripts. Integration with more apps: Otter.ai does offer integrations with various apps, but users have suggested that adding more integrations, such as with Microsoft Teams or Slack, would be beneficial for collaboration and productivity. Better support for foreign languages: While Otter.ai supports transcribing in multiple languages, some users have reported issues with accuracy and speaker identification in non-English languages. Improving support for foreign languages would make the tool more accessible to a wider audience.
What other products like Otter have you used or evaluated?
Rev.com: Rev.com offers transcription services for audio and video files, as well as captioning and subtitling services. It also offers a real-time transcription feature, but it is not as robust as Otter.ai's. Temi.com: Temi.com offers transcription services for audio and video files, with a focus on fast turnaround times. It also offers a real-time transcription feature, but again, it is not as comprehensive as Otter.ai's. Trint.com: Trint.com offers transcription services for audio and video files, as well as a collaborative editing platform for teams. It also offers integrations with various apps, but not as many as Otter.ai. HappyScribe.com: HappyScribe.com offers transcription services for audio and video files, as well as translation services. It also offers a real-time transcription feature, but it is not as advanced as Otter.ai's. Speechmatics.com: Speechmatics.com offers transcription services for audio and video files, as well as speech-to-text APIs for developers. It is more focused on enterprise-level clients and may not be as accessible to individual users as Otter.ai. These are just a few examples of transcription software available, and each has its own strengths and weaknesses.