Out of Dark
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What is Out of Dark?
Create powerful customer touchpoints, organize them into journeys, track their performance, and improve them with your team! Import your KPIs, set up thresholds to get notified when they go over or under, and have everything under control.
Out of Dark Starting Price
$ 26/Per Month
Our Awards and Recognition
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Key Features of Out of Dark
Here are the powerful features that make Out of Dark stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Real Time Collaboration
- Customizable Templates
- Drag And Drop Interface
- Customer Personas
- Journey Analytics
- Touchpoint Mapping
- Integration With CRM
- Feedback Collection
- Data Import/export
- Automated Reports
- Heatmaps
- User Segmentation
- Milestone Tracking
- Cross Channel Mapping
- Customer Sentiment Analysis
- Interactive Timelines
- Goal Setting
- Custom Metrics
- Mobile Accessibility
- Security And Compliance
Out of Dark Screenshots
Out of Dark Pricing
Here are the pricing plans for Out of Dark. Choose the plan that best fits your requirements and budget. Get Detailed Out of Dark pricing as per your requirements.
- Customer journey maps
- Powerful touchpoints with widgets
- Customer personas
- Opportunities & Actions
The pricing information for Out of Dark is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 4th December 2024.
Free Trial is available
Out of Dark Specifications
Get a closer look at the technical specifications and system requirements for Out of Dark. Find out if it's compatible with your operating system and other software.
Out of Dark Description
Here's the comprehensive description of Out of Dark. Gain a brief understanding of its unique features and exceptional benefits.
Out of Dark allows you to easily sort all customer touchpoints into persona-centric customer journeys. Say goodbye to the mess in your CX and marketing operations - have everything under control!
Features
- Multiple journey views
- You can view your customer journey in the Activity map timeline where you can move touchpoints using drag-and-drop or in a traditional Detail view that’s better suited for editing the touchpoints.
- Powerful touchpoints
- Each customer interaction can be defined with additional details like description, image, goals & objectives, link, metrics, satisfaction level, personas, opportunities for improvement, person responsible, duration, and more! Also, just so you know - Out of Dark calls customer touchpoints Activities.
- Clean persona profiles
- Persona profiles help you to define your target audiences by creating fictional characters that represent them. Our persona profiles are super easy to read and you can use the personas in Activities!
- Metrics & KPIs
- The decisions that you make should be based on hard numbers, not guesses or emotions. That’s why you can add your performance metrics to individual touchpoints and then display them in the Phase section and on the Dashboard. Out of Dark is also working on the automatic import of the metrics from your favorite social, analytics, advertising, and e-commerce tools and apps!
- Warnings
- Since you’ll already have your KPIs in Out of Dark, it can keep an eye on them for you. Set up thresholds and you’ll get notified you when a metric goes over/under.
- Opportunities & Actions
- Out of Dark will give you a bird’s-eye view of your customer journey and help you to see which touchpoints can be improved. Opportunities & Actions will help you manage your ideas and follow through on them.
- Knowledge base
- Accumulated metrics will gradually form your marketing and CX knowledge base. Trend graphs with historical performance will show you how your touchpoints performed over time.
With Out of Dark
- CEO has a 24/7 overview of what’s going on
- CMO has a control panel for all marketing operations
- CXO has a framework to put together and visualize all customer interactions
- Current and remote employees are always in the loop and new ones are onboarded in a few hours
- Marketing agency has a tool to manage each client and comprehensively present its work
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Out of Dark FAQs
How much does Out of Dark cost?
The starting price of Out of Dark is $ 26/Per Month. It has different pricing plans:
- Early access : $ 26/Per Month
Out of Dark also provides a free trial to users.
What are the top 5 features for Out of Dark?
The top 5 features for Out of Dark are:
- Dashboard
- Analytics
- Customer Segmentation
- Data Integration
- Data Import / Export
What type of customer support is available from Out of Dark?
The available support which Out of Dark provides is:
- Tickets
What types of businesses does Out of Dark serve?
Out of Dark serves a wide range of businesses, including but not limited to Freelancer, Startups, SMBs & Agencies.
How is Out of Dark commonly used?
Out of Dark is commonly used for various purposes, such as Customer Experience Management and more.
Who are the primary competitors of Out of Dark?
The three major competitors of Out of Dark are Uxpressia, Custellence and Smaply. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
