What is Oxygen?
Oxygen help desk software is used by organisations that wish to monitor and track the lifecycle of a support incident that has been logged. A support incident can be a number of things ranging from an IT Support query or Customer Services request through to a simple FAQ. Organisations deploy Help Desk software to help them log, track and manage these support incidents.
Oxygen Starting Price
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Here's the comprehensive description of Oxygen. Gain a brief understanding of its unique features and exceptional benefits.
- Web Based Help Desk Software Solution
- Windows Server
- Windows SQL Server
- SSL Security Configuration
- Incident & Problem Manager
- Communications via Email and Self Service Portal
- Help Desk Management
- Account Management
- Service Level Agreement
- Knowledge Base Management
- Asset Management - CMDB
- Approval Workflow Change Management
- Task Management
- Billing & Parts Management
- Service Desk
- Integration Services
- System Administration Portal
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