Ozonetel CloudAgent
What is Ozonetel CloudAgent?
Ozonetel is an industry leader within the Customer Experience space. Ozonetel’s cloud telephony solution helps businesses manage all conversations across voice, chat, SMS, social media & WhatsApp in one place.
Ozonetel CloudAgent Starting Price
Ozonetel CloudAgent Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
Key Features of Ozonetel CloudAgent
- CRM integration
- Multiuser Login & Role-based access control
- Lead Management
- Contact Management
- IVR and Dial Groups
- Call Routing
- Internal Call Transfer
- Customisable Welcome Greeting
- Multiple Extension
- Multiple Accessline
- API Integration
- Call Recording
- Call Logs
- Single Access Number
- Dashboard
- Caller ID
Ozonetel CloudAgent Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
-
Deployment:
Cloud Based
-
Payment:
Onetime
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Api
-
Customization
-
Mobile Support
Desktop Platforms
-
Web App
-
Windows
-
Mac
Mobile Platforms
-
Android
-
iOS
Language Support
- English
Ozonetel CloudAgent Categories on SoftwareSuggest
Company Details
Ozonetel
Hyderabad
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Ozonetel CloudAgent Description
Ozonetel is an industry leader within the Customer Experience (CX) space, offering businesses a robust, omnichannel platform to manage end-to-end communication flows.
In addition to a suite of native capabilities that reduce call center operating costs by 50%, Ozonetel’s cloud telephony solution helps enterprises manage all conversations across voice, chat, SMS, social media & WhatsApp in one place.
The AI-powered, full-stack platform powers 2 billion+ conversations every year and 2,500+ enterprises use Ozonetel daily to simplify, manage, and analyze interactions at every step of their customer journey with end-to-end visibility of the pipeline.
Ozonetel CloudAgent Customers
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Overall Reviews
Ozonetel CloudAgent Pros and Cons
Pros
"The customer support is by far the most impressive point. Features are by far are the same as compared to other companies but the customer support is great in Ozonetel which is evident."
Cons
"So far nothing and I hope it will go on like this in the future."
Ozonetel CloudAgent Reviews (3)
Ashish S.
Senior Marketing Analyst
Used the software for : 1-2 years (Weekly)
Company Size :11-50 employees
Verified By : 
Excellent Features on a Reasonable Price
The calling software features it provides have helped my company improve certain aspects so far. They also prioritize their customers, making it a lot easier to work with them. I hope it will go as it is in the proceeding future.
Ozonetel CloudAgent After Sales Service Rating
What do you like best about Ozonetel CloudAgent?
The customer support is by far the most impressive point. Features are by far are the same as compared to other companies but the customer support is great in Ozonetel which is evident.
What do you dislike about Ozonetel CloudAgent?
So far nothing and I hope it will go on like this in the future.
What features is Ozonetel CloudAgent currently missing?
No
What other products like Ozonetel CloudAgent have you used or evaluated?
I have used the software's of a few other companies before.
How Ozonetel CloudAgent is better/different from its competitors?
Other companies does not prioritize its customers when it comes to customer support and its by far the aspect that I like about Ozonetel is that it cares for its customers along with software.
Vimarsh J.
Used the software for : 2+ years
Company Size :51-200 employee
Highly user-friendly and cost-efficient
Thanks to Kookoo, I and my project team can enjoy good interface between our web app and our callers. It is easy to operate, highly user-friendly, and more cost-efficient. It has cloud telephony software which allows us to have uninterrupted business calls, day-in and day-out. Its flexibility and support feature are equally commendable. Not to miss, its virtual phone system, which helps us to talk business, without worrying about network issues.
Bhaumik
Used the software for : 2+ years
Company Size :51-200 employee
Good product and service
Thinking about business conference calls, my project team just cannot do without Ozonetel Kookoo. We use the VoIP software for its cloud-based technology and are more than satisfied by its quality, power, speed, and functionality. Kookoo serves as an ideal interface between our web application and callers and easily syncs with our web app. Its cloud telephony software is the primary reason for our endless business conversations, without any network noise or issue.
Ozonetel CloudAgent FAQs
What are the top 5 features for Ozonetel CloudAgent?
The top 5 features for Ozonetel CloudAgent are:
- CRM integration
- Multiuser Login & Role-based access control
- Lead Management
- Contact Management
- IVR and Dial Groups
