What is Ozonetel CloudAgent?

Ozonetel is an industry leader within the Customer Experience space. Ozonetel’s cloud telephony solution helps businesses manage all conversations across voice, chat, SMS, social media & WhatsApp in one place.

Pricing

Ozonetel CloudAgent Starting Price

Awards
Ozonetel CloudAgent Award

Our Awards and Recognition

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Key Features of Ozonetel CloudAgent

Here are the powerful features that make Ozonetel CloudAgent stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • CRM integration
  • Multiuser Login & Role-based access control
  • Lead Management
  • Contact Management
  • IVR and Dial Groups
  • Call Routing
  • Internal Call Transfer
  • Customisable Welcome Greeting
  • Multiple Extension
  • Multiple Accessline
  • API Integration
  • Call Recording
  • Call Logs
  • Single Access Number
  • Dashboard
  • Caller ID
  • Call Center Management
  • Call Monitoring
  • Inbound Reporting
  • Outbound Reporting
  • Predictive Dialer
  • Voice & Data Integration
  • Progressive Dialer
  • Analytical Reports
  • Outgoing Call Tracking
  • Callback Scheduling
  • Preview Dialer
  • Omni-Channel
  • Webchat
  • Mobile SMS
  • Speech Analytics
  • Screen Pop-up
  • Session Summary Notes
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Ozonetel CloudAgent Specifications

Get a closer look at the technical specifications and system requirements for Ozonetel CloudAgent. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Onetime
Accessibility :
Mobile Support
Desktop Platforms :
Web app
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Company Details :
Company Name : Ozonetel
Headquarter : Hyderabad
Website : Visit Website

Ozonetel CloudAgent Comparisons

Compare Ozonetel CloudAgent with other similar options available in Cloud Telephony Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Ozonetel CloudAgent Description

Here's the comprehensive description of Ozonetel CloudAgent. Gain a brief understanding of its unique features and exceptional benefits.

Ozonetel is an industry leader within the Customer Experience (CX) space, offering businesses a robust, omnichannel platform to manage end-to-end communication flows.

In addition to a suite of native capabilities that reduce call center operating costs by 50%, Ozonetel’s cloud telephony solution helps enterprises manage all conversations across voice, chat, SMS, social media & WhatsApp in one place.

The AI-powered, full-stack platform powers 2 billion+ conversations every year and 2,500+ enterprises use Ozonetel daily to simplify, manage, and analyze interactions at every step of their customer journey with end-to-end visibility of the pipeline.

Ozonetel CloudAgent Customers

Ozonetel CloudAgent Customers

Overall Ozonetel CloudAgent Reviews

Thinking about using Ozonetel CloudAgent? Check out verified user reviews & ratings based on Ozonetel CloudAgent's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.7/5

Based on 3 Reviews

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Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

Ozonetel CloudAgent Pros and Cons

"The customer support is by far the most impressive point. Features are by far are the same as compared to other companies but the customer support is great in Ozonetel which is evident."

"So far nothing and I hope it will go on like this in the future."

3 Ozonetel CloudAgent Reviews

Hear directly from customers who have used Ozonetel CloudAgent. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

AshishS.

Senior Marketing Analyst

Used the software for : 1-2 years (Weekly)

Company Size :11-50 employees

Verified By : google

5.0

Dec 02, 2022

Excellent Features on a Reasonable Price

The calling software features it provides have helped my company improve certain aspects so far. They also prioritize their customers, making it a lot easier to work with them. I hope it will go as it is in the proceeding future.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Ozonetel CloudAgent After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Ozonetel CloudAgent?

The customer support is by far the most impressive point. Features are by far are the same as compared to other companies but the customer support is great in Ozonetel which is evident.

What do you dislike about Ozonetel CloudAgent?

So far nothing and I hope it will go on like this in the future.

What features is Ozonetel CloudAgent currently missing?

No

What other products like Ozonetel CloudAgent have you used or evaluated?

I have used the software's of a few other companies before.

How Ozonetel CloudAgent is better/different from its competitors?

Other companies does not prioritize its customers when it comes to customer support and its by far the aspect that I like about Ozonetel is that it cares for its customers along with software.

VimarshJ.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 04, 2017

Highly user-friendly and cost-efficient

Thanks to Kookoo, I and my project team can enjoy good interface between our web app and our callers. It is easy to operate, highly user-friendly, and more cost-efficient. It has cloud telephony software which allows us to have uninterrupted business calls, day-in and day-out. Its flexibility and support feature are equally commendable. Not to miss, its virtual phone system, which helps us to talk business, without worrying about network issues.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Bhaumik

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jan 03, 2017

Good product and service

Thinking about business conference calls, my project team just cannot do without Ozonetel Kookoo. We use the VoIP software for its cloud-based technology and are more than satisfied by its quality, power, speed, and functionality. Kookoo serves as an ideal interface between our web application and callers and easily syncs with our web app. Its cloud telephony software is the primary reason for our endless business conversations, without any network noise or issue.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Alternatives of Ozonetel CloudAgent

Explore alternative software options that can fulfill similar requirements as Ozonetel CloudAgent. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Ozonetel CloudAgent FAQs

What are the top 5 features for Ozonetel CloudAgent?

The top 5 features for Ozonetel CloudAgent are:

  • CRM integration
  • Multiuser Login & Role-based access control
  • Lead Management
  • Contact Management
  • IVR and Dial Groups

What type of customer support is available from Ozonetel CloudAgent?

The available support which Ozonetel CloudAgent provides is:

  • Email

Where is the headquarters/company of Ozonetel CloudAgent located?

The headquarters/company of Ozonetel CloudAgent is located at Hyderabad.

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