
Paypal Reviews
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Overall Paypal Reviews
Here's an unbiased review of Paypal. Discover how Paypal users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
Paypal Pros and Cons Based on Customer Reviews
"The platform provides buyer protection for eligible purchases, adding an extra layer of trust for users."
"PayPal supports international payments and multiple currencies, which is great for global transactions."
"PayPal is widely accepted by millions of merchants globally, making it super convenient for online shopping."
"It offers robust security features, including encryption and two-factor authentication, ensuring safe transactions."
"Users appreciate the ease of sending and receiving money quickly without sharing sensitive financial information."
"There are still some countries where PayPal is not available, limiting its global reach."
"The user interface and account recovery process could be more intuitive and streamlined."
"Customer support response times and resolution processes can be slow and unsatisfactory for some users."
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Hear directly from customers who have used Paypal. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Velma A.
Marketing Coordinator
Used the software for : 2+ years (Weekly)
Company Size :1-10 employees
Verified Reviewer
Verified User
Paypal is one of the best financial company that deals with online transactions. PayPal has many features, including payments, shopping, and account management. Customers can use credit or Debit card while doing transactions. you can deposit instantly and withraw instantly as well even if it's an emergency. It's reliability is one of the reasons why I love using it. Unfortunately it's not availabe in every country. So be sure to check if it's available in your country first before opening an account.
Paypal Mobile App Experience
Paypal After Sales Service Rating
What do you like best about Paypal?
I like the fact that you can make your withdrawal at any time and receive your money almost immediately.
What do you dislike about Paypal?
I dont like the fact that its not available in every country, and sometimes its really hard to link it with other online sites. Please check on that.
What features is Paypal currently missing?
While PayPal offers basic invoicing, businesses with detailed billing requirements might find it lacking in customization option
What other products like Paypal have you used or evaluated?
Aryan P.
CEO (Chief Executive Officer)
Used the software for : Less than 6 months (Weekly)
Company Size :11-50 employees
Verified Reviewer
Verified User
The text is grammatically correct and does not require any changes.
Paypal IOS App Experience
Paypal After Sales Service Rating
What do you like best about Paypal?
Secure and encrypted transactions. Supports international payments and multiple currencies. Buyer protection for eligible purchases.
What do you dislike about Paypal?
High transaction fees, especially for international transfers. Account holds and freezes can occur unexpectedly. Limited customer support response in some cases.
What features is Paypal currently missing?
No free instant bank transfers; instant withdrawals have fees.
ledirile
Manager
Used the software for : 2+ years (Weekly)
Company Size :1-10 employees
Verified Reviewer
PayPal is one of the most widely recognized and used online payment systems. It allows users to send and receive payments quickly and easily, without needing to share sensitive financial information. It is also widely accepted by online merchants, making it a convenient option for online shopping.
Paypal After Sales Service Rating
What do you like best about Paypal?
Convenience: PayPal allows users to send and receive payments quickly and easily, without needing to share sensitive financial information. Security: PayPal offers robust security features, including encryption and two-factor authentication.
What do you dislike about Paypal?
Fees: PayPals fees can be steep, especially for cross-border transactions. Reducing or simplifying fees could make PayPal more competitive. 2. Customer Support: While PayPal has made efforts to improve its customer support, some users still report issues.
What features is Paypal currently missing?
. Multi-Currency Wallet: While PayPal supports multiple currencies, it doesn't offer a multi-currency wallet feature, which would allow users to hold and manage multiple currencies in a single account.
What other products like Paypal have you used or evaluated?
Mike H.
computer
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Verified Reviewer
Verified User
PayPal is the best wallet I have ever used. It's very easy to use and doesn't charge much. I have been using PayPal for 3 years now with no issues, and PayPal payments are very fast and stress-free. Thank you for bringing such a good wallet to this world; we need more like PayPal.
Paypal After Sales Service Rating
What do you like best about Paypal?
It is fast in sending money and easy to use, no stress. It has no issues, and I have never had an issue in sending money. My clients havent complained about anything to me. PayPal is the best.
What do you dislike about Paypal?
To me, non-PayPal already has what it needs, and we are satisfied with it.
What features is Paypal currently missing?
no it has no missing feature
What other products like Paypal have you used or evaluated?
Edith V.
Social worker
Used the software for : 6-12 months (Weekly)
Company Size :1-10 employees
Verified Reviewer
PayPal is an online payment system that allows users to send and receive money around the world. People can link their debit card, credit card, or bank account.
Paypal After Sales Service Rating
What do you like best about Paypal?
In PayPal, you can send and request money, shop online, and enjoy flexible payment options.
What do you dislike about Paypal?
Passwordless checkouts, reviewing should not take long for the transaction to occur.
What features is Paypal currently missing?
It's considerably the best
What other products like Paypal have you used or evaluated?
Acquaye F.
CEO
Used the software for : 2+ years (Weekly)
Company Size :1-10 employees
Verified Reviewer
Verified User
PayPal is a dependable and practical online payment option that provides a number of advantages to both customers and merchants. It is a well-liked option for online transactions due to its robust security measures, buyer and seller protection policies, and worldwide accessibility. Nevertheless, users should be mindful of the associated costs and possible restrictions in customer service.
Paypal After Sales Service Rating
What do you like best about Paypal?
Wide Acceptance: PayPal is accepted by millions of merchants worldwide, making it a convenient way to make online purchases.
What do you dislike about Paypal?
Customer Support: While PayPal offers customer support, some users have reported issues with response times and resolution processes.
What features is Paypal currently missing?
One potential missing feature of PayPal is a more robust integration with social media platforms, allowing for seamless and secure payments directly within social media apps. This could enhance the user experience and expand PayPal's reach to a wider audience.
Tuot N.
Web Developer
Used the software for : 2+ years (Monthly)
Company Size :1-10 employees
Verified Reviewer
Verified User
Paypal After Sales Service Rating
What do you like best about Paypal?
PayPal impresses with its combination of security, global accessibility, ease of use, and versatile features for personal and business transactions.
What features is Paypal currently missing?
The ability to earn interest on the balance stored in PayPal accounts
Faryal F.
CEO
Used the software for : 1-2 years (Weekly)
Company Size :11-50 employees
Verified Reviewer
PayPal offers convenient and secure online transactions, and its customer service is also very good. While it's a reliable choice for many users, my experience was very good, and I have never faced any difficulty using it. It also informs us if our security level is incomplete, and I am very happy and satisfied with PayPal.
Paypal After Sales Service Rating
What do you like best about Paypal?
One of the most impressive qualities of PayPal is its robust security measures. PayPal employs advanced encryption and fraud detection technologies to protect users' financial information, providing a secure environment for online transactions.
What do you dislike about Paypal?
1. User Interface 2. Transaction Fees 3. Account Recovery 4. Dispute Resolution
What features is Paypal currently missing?
One notable missing feature of PayPal is "cryptocurrency support for transactions" across all platforms. While PayPal allows users to buy, hold, and sell cryptocurrencies, enabling direct payments or transactions using cryptocurrencies as a funding source could attract a broader audience and enhance flexibility for users looking to leverage digital currencies in everyday transactions.
What other products like Paypal have you used or evaluated?
Meale Y.
Seller
Used the software for : 2+ years (Weekly)
Company Size :1-10 employees
Verified Reviewer
Verified User
PayPal is one of the most important online money-sending software in the world. It is almost known in many countries, from America to Africa and Asia. Its features are very easy to use and don't have issues when everything is set up. I have used the software many times to send money to my business partners and had a nice experience with it. The transactions were fast and the fees were not much. I was asked to submit my bank card and transactions are automatically done from it. It is a great software to use. It is also safe and I have never faced scam situations since I started using it.
Paypal After Sales Service Rating
What do you like best about Paypal?
The software is easy to use, and transactions are safe and always done automatically.
What do you dislike about Paypal?
Actually, I only think they must allow more countries to use for transactions. Some countries are still banned.
What features is Paypal currently missing?
No for the moment i got any missing feature.
Harsh S.
Farmer
Used the software for : 1-2 years (Weekly)
Company Size :1-10 employees
Verified Reviewer
Verified User
PayPal is an international transaction company. It helps students who live outside the country with fewer charges, and any business that likes to expand internationally. International transactions are quick. You can also sell your products here. It is useful and helpful for users. Best international transaction application.
Paypal After Sales Service Rating
What do you like best about Paypal?
Quick Transformation and Easy Way to Make an Online Business Account for International Transactions.
What do you dislike about Paypal?
It takes a few days to get a money transfer, so make the transaction fast, like a UPI transfer.
What features is Paypal currently missing?
Add UPI transaction with Domestic payment
What other products like Paypal have you used or evaluated?
Esther T.
Journalist
Used the software for : 2+ years (Daily)
Company Size :1-10 employees
Verified Reviewer
Most of my work is done online, including my payments. PayPal has played a significant role in connecting buyers and sellers, whether for goods or services. The PayPal team is very genuine and always ready to provide support if needed.
Paypal After Sales Service Rating
What do you like best about Paypal?
Its the fastest payment method. Its also very secure because only the sender and the receiver have the details. Its end-to-end encrypted.
What do you dislike about Paypal?
Personally, I havent encountered anything negative since I started using it.
What features is Paypal currently missing?
All features are there
What other products like Paypal have you used or evaluated?
No
Nadjim S.
Social media manager
Used the software for : 1-2 years (Weekly)
Company Size :1-10 employees
Verified Reviewer
Verified User
Review Source: Organic
PayPal has been a game changer for my work! It's made accepting payments from clients a breeze, no matter where they're located. With its secure platform, I can trust that transactions are safe and hassle-free. Plus, features like invoicing help me stay organized and professional. PayPal has really simplified my business operations and helped me build trust with my clients.
Paypal After Sales Service Rating
What do you like best about Paypal?
With PayPal, businesses can reach customers worldwide, thanks to its global payment capabilities. Its like having a security guard for your transactions, keeping everything safe and sound. Plus, its super convenient. You can pay without worrying.
What do you dislike about Paypal?
PayPals got some drawbacks, like high fees, holding onto funds, and limited seller protection. Plus, it can be a hassle to get help from customer support when you need it.
What features is Paypal currently missing?
I've noticed that setting up recurring payments or invoices in PayPal could be easier.
What other products like Paypal have you used or evaluated?
I've used and evaluated several payment platforms similar to PayPal, including Stripe, Square, and Venmo. Each has its own strengths and features, but they all aim to provide secure and convenient ways to send and receive payments online.
Oyindoubra A.
Freelancer
Used the software for : 1-2 years (Monthly)
Company Size :1-10 employees
Verified Reviewer
Verified User
Review Source: Organic
PayPal stands as the quintessential digital payment platform, seamlessly revolutionizing transactions globally. Its intuitive interface offers unparalleled ease in sending and receiving money, ensuring swift and secure transactions across borders. With its robust buyer and seller protection policies, PayPal provides peace of mind for all users. Additionally, the platform's versatility extends beyond personal use, integrating seamlessly with numerous online retailers and businesses. PayPal, an epitome of convenience, reliability, and innovation, remains the unbeatable choice in the realm of digital payments.
Paypal After Sales Service Rating
What do you like best about Paypal?
One of the best aspects of PayPal is its user-friendly interface, making sending and receiving money incredibly easy and convenient. The platforms widespread acceptance and robust security measures also stand out as major strengths.
What do you dislike about Paypal?
One aspect that can be challenging is the fees associated with certain transactions, especially for international transfers or currency conversions. Additionally, occasional account holds or freezes for security reasons can cause inconvenience, although.
What features is Paypal currently missing?
An easy way to reset password
What other products like Paypal have you used or evaluated?
I've used PayTM, Payoneer, Geegpay etc
bhavyasri
freelancer
Used the software for : Less than 6 months (Weekly)
Company Size :1-10 employees
Verified Reviewer
Verified User
Review Source: Organic
I have utilized PayPal here in India, and it is trusted as a reliable payment system. PayPal is a popular online payment system used in many countries, including India. It has made a significant impact on the Indian e-commerce world and has been around for several years. PayPal ensures that transactions and finances are secure. Keeping buyers safe, detecting fraud, and encrypting data are part of this. If there is a problem with a transaction, PayPal's buyer protection can help resolve it and provide a refund. PayPal is secure; just be extra careful with any online payment provider.
Paypal IOS App Experience
Paypal After Sales Service Rating
What do you like best about Paypal?
Without giving merchants direct access to sensitive financial information, PayPal is an easy payment method on the Internet.
What do you dislike about Paypal?
Without giving merchants direct access to sensitive financial information, PayPal is an easy payment method on the internet.
What features is Paypal currently missing?
For users who need instant access to their money, the possibility of having funds transferred quickly or at short notice would be beneficial.
What other products like Paypal have you used or evaluated?
I've been using Google Pay and PayTM at home. The major difference between the two is that international payments can be made through Paypal whereas Google/PayTM has no such option.
Maramish R.
MARKETING
Used the software for : 2+ years (Daily)
Company Size :1-10 employees
Verified Reviewer
Verified User
Review Source: Organic
PayPal generally impacts my work for the better, but they should reduce the percentage of fees because they take a lot when I want to withdraw my money to my bank account.
Paypal Mobile App Experience
Paypal After Sales Service Rating
What do you like best about Paypal?
Security is good and availability to be used on many websites because PP has been there for years and has become the number one or the most famous payment gate.
What do you dislike about Paypal?
Transaction withdrawal fees are too high. On the other hand, the new payment website does not take all these fees at every step of the account.
What features is Paypal currently missing?
No just the high fees
What other products like Paypal have you used or evaluated?
Payoneer
Dhiren S.
Manager
Used the software for : 2+ years (Weekly)
Company Size :1-10 employees
Verified Reviewer
Review Source: Organic
PayPal is the best digital bank for handling payments and financial activities. It protects your credit card and account information with high security, dependability, and privacy.
Paypal After Sales Service Rating
What do you like best about Paypal?
Instant money transfers! I love how easy it is to instantly send money or payments to anyone by phone number, email address, or name. Being able to link PayPal to Google Pay and Samsung Pay makes PayPal that much more convenient to use.
What do you dislike about Paypal?
There are two notes I would like to mention. First, there are periodic fluctuations in the exchange rate for currencies other than the dollar. Second, I hope that the transfer fees will be decreased, especially for low amounts.
What features is Paypal currently missing?
All charges paid for through PayPal will show up as PayPal on your credit bill. This can make it difficult to manage subscriptions.
What other products like Paypal have you used or evaluated?
No
HARISHITH S.
Software developer
Used the software for : 6-12 months
Company Size :1-10 employees
Verified Reviewer
Verified User
Review Source: Organic
PayPal is a handy application for me. It serves as a bridge to receive international payments. The best thing about PayPal is that it converts the currency in real-time and transfers it to our bank within two days. However, the downside I feel about this application is that the fees are a little high.
What do you like best about Paypal?
user-friendly, powerful
What do you dislike about Paypal?
none
Pratikshya T.
CEO
Used the software for : 2+ years (Weekly)
Company Size :51-200 employees
Verified Reviewer
Verified User
Review Source: Organic
Incentivized Review
I am using PayPal to make payments to clients and vendors. Almost all marketplace vendors have PayPal access, making it more convenient for us.
Paypal After Sales Service Rating
What do you like best about Paypal?
We can easily create and pay invoices from PayPal with a few clicks. It also supports friends and family payments, which saves transaction fees and ensures we never have a hold on our payment.
What do you dislike about Paypal?
PayPal has sent only options for some countries that dont allow receiving funds on PayPal, and at that time, we need to look for other appropriate payment methods.
What features is Paypal currently missing?
It is better if PayPal support mobile top-up and wallet payment also.
What other products like Paypal have you used or evaluated?
I am using Payoneer as the best alternative to Paypal. Payoneer is my second priority after PayPal.
How Paypal is better/different from its competitors?
PayPal is easy to use and accessible to everyone and we can withdraw our funds to our bank account without paying any extra charges.
Jorge P.
It information
Used the software for : 2+ years (Daily)
Company Size :501-1000 employees
Verified Reviewer
Verified User
Review Source: Organic
The PayPal application is the best for transferring and receiving money, offering credibility, speed, and security. It also provides outstanding technical support around the clock and has many documented clients, including myself. I advise you to join it.
Paypal After Sales Service Rating
What do you like best about Paypal?
Fast receiving and sending of money and distinguished technical support.
What do you dislike about Paypal?
There are downsides to the website interface
What features is Paypal currently missing?
There is nothing technically missing
What other products like Paypal have you used or evaluated?
Amazon
How Paypal is better/different from its competitors?
Reducing prices I set up offers for subscribers
houssame
narho
Used the software for : Free trial (Monthly)
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
PayPal seems to have cleaned up its act in recent years. I had many problems with them in the early days, but recently I have needed help with a few issues and have been impressed by their support.
Paypal Mobile App Experience
Paypal After Sales Service Rating
What do you like best about Paypal?
store your money
What do you dislike about Paypal?
no thing should be nothing.
What features is Paypal currently missing?
no thing