Pega - Order Management

Pegasystems is the leading provider of intelligent business process management (iBPM) technology that enables organizations to model, automate, monitor, and optimize their core operational processes.

Pega Order Management is built on top of unified BPM platform to deliver:

1. End-to-end intelligent automation of the entire telecom order management lifecycle, from offers to quoting to order capture and order fulfillment orchestration—resulting in lower costs, faster order cycles, and dramatically reduced fallout rates.
2. Support for complex business rules governing multi-component orders, encompassing factors such as compatibility, dependency, eligibility, availability, serviceability, and fulfillment sequencing.
3. Complete visibility across the entire order fulfillment system, as well as the ability to drill down to see the current status of individual orders and how relevant sub-processes are impacting the status.
4. Predictive and adaptive analytics to power real-time marketing automation that delivers the right offer to the right customer at the right time—boosting offer acceptance rates and supporting proactive churn management strategies.