Overall Petpooja Reviews

Here's an unbiased review of Petpooja. Discover how Petpooja users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.7/5

Based on 156 Reviews

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Feature 4.7

Feature

Out of 5

Ease of use 4.7

Ease of use

Out of 5

Value for money 4.7

Value for money

Out of 5

Customer support 4.8

Customer support

Out of 5

Likelihood to recommend 92.1%

Likelihood to recommend

Out of 100%

Petpooja Pros and Cons

"Cross-platform apps and user-friendly interface. Easy to handle multiple tables, and the reporting system is too good."

"User interface is very good and has a lot of features. Training and sales staff were very cooperative."

"Customized product reports are very good. Good for business daily reports, items menu."

"CRM part can be improved more sot that restaurant can give more offers and loyalty programs variations to the customer"

"Nothing yet to say, still exploring, and to date, going good. Will update later."

"Need Tamil customer care executive. Some language problems. Customized product reports are very good. Good for business daily reports, items menu."

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Showing 20 out of 156 Reviews

Hear directly from customers who have used Petpooja. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Saquib S.

OWNER

Used the software for : Less than 6 months (Daily)

Company Size :11-50 employees

5.0

Jun 05, 2024

Verified via Business Email.

Verified Reviewer

vey good, fast User Friendly billing software application

Overall, the software is very good and easy to use. The online cross-platform solution is up to the mark.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja IOS App Experience

1 2 3 4 5 6 7 8 9 10

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

Cross-platform apps and user-friendly interface. Easy to handle multiple tables, and the reporting system is too good.

What do you dislike about Petpooja?

CRM part can be improved more sot that restaurant can give more offers and loyalty programs variations to the customer

What features is Petpooja currently missing?

no all okay

What other products like Petpooja have you used or evaluated?

HR software

Petpooja Jun 19, 2024

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sujith s.

Owner

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

5.0

Mar 18, 2024

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Review Source: Organic

Easy to use

As a first-time user, it's crystal clear in understanding and using the software. Highly recommended. The training staff was super cool and available all the time.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

User interface is very good and has a lot of features. Training and sales staff were very cooperative.

What do you dislike about Petpooja?

Nothing yet to say, still exploring, and to date, going good. Will update later.

What features is Petpooja currently missing?

No

Petpooja Mar 27, 2024

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Vasantha B.

Hotel

Used the software for : Less than 6 months (Daily)

Company Size :11-50 employees

5.0

Mar 05, 2024

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Review Source: Organic

Good Software

Customer support is very good. Value for money, user-friendly software, easy-to-use menu, fast printing, customizable software, customizable menu, and printing.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

Customized product reports are very good. Good for business daily reports, items menu.

What do you dislike about Petpooja?

Need Tamil customer care executive. Some language problems. Customized product reports are very good. Good for business daily reports, items menu.

What features is Petpooja currently missing?

need tamil customer care executive.

Petpooja Jun 19, 2024

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Chetan B.

Owner

Used the software for : Less than 6 months (Daily)

Company Size :11-50 employees

5.0

Jan 24, 2024

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Review Source: Organic

Thanku

Making billing easier and better. Much better than the older application. Every department is clearly expressed. Value for money. Thank you.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja IOS App Experience

1 2 3 4 5 6 7 8 9 10

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

Easy to use with lots and lots of features. Better control compared to the older app.

What do you dislike about Petpooja?

Easy to use, working on it, would say each restaurant should get one.

What features is Petpooja currently missing?

No

What other products like Petpooja have you used or evaluated?

None

Petpooja Jun 19, 2024

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Satyajit S.

Principal Advisor

Used the software for : Less than 6 months (Daily)

Company Size :51-200 employees

5.0

Dec 28, 2023

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The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

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Review Source: Organic

Supportive Training Staff and flowless user interface

The training team, particularly Ms. Pooja, provided invaluable assistance. Ms. Pooja demonstrated remarkable patience in training the staff while addressing their questions with courtesy and professionalism. Additionally, the software's user interface and API integration with other backend payment and valet services were both user-friendly and highly functional.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

The user interface and its ad hoc options for rectification are incredibly valuable tools. The softwares insightful reports provide significant analytical value and support strategic business decision-making.

What do you dislike about Petpooja?

Yet to experience, but hopeful that the software will be able to fulfill all our food outlet requirements.

What features is Petpooja currently missing?

Not yet identified

Petpooja Jun 19, 2024

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manoj t.

proprietor

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

5.0

Aug 28, 2023

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Review Source: Organic

The software of petpooja is good and comes with super easy uses facility

It is easy to use, and Pet Pooja has everything needed for any industry or business that requires billing prints, such as records management and customer satisfaction.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

It is easy to use and operate and has everything for my restaurant purpose.

What do you dislike about Petpooja?

I am currently a new user, and after some time, I think I will be able to give a review of this question.

What features is Petpooja currently missing?

nothing i think

Petpooja Jun 19, 2024

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Arun

Co- Founder CEO

Used the software for : Free trial (Daily)

Company Size :1-10 employees

4.0

Jul 28, 2023

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Review Source: Organic

Good experience as we will be using for 1st time.

We have not yet started working with Petpooja software. However, the response and training provided by the Petpooja training and support team have been very good. Much appreciated.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

Yet to use, but seems easy to operate and easy to maneuver & access the required fields.

What do you dislike about Petpooja?

Cant say right now as our setup will start shortly. However, on the face of it, I dont see any major pitfalls but can give better feedback after using for some time.

What features is Petpooja currently missing?

Can asses after using for sometime

What other products like Petpooja have you used or evaluated?

None

Petpooja Aug 24, 2023

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Elias L.

Chef

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

5.0

Jul 10, 2023

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Review Source: Organic

Thank you.

Thank you so much, Bhumi Ma’am! It’s very, very helpful for us. We’ll take the initiative as well. Please help me integrate with two Zomato accounts. Thanks & Regards

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja IOS App Experience

1 2 3 4 5 6 7 8 9 10

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

Cheaper than others, I have used many software like Trilo, Torqus, and many more, but this is the best.

What do you dislike about Petpooja?

Inventory features can be improved, and we can directly update the materials.

What features is Petpooja currently missing?

No comment

What other products like Petpooja have you used or evaluated?

Yes I used Trilo but much expensive

Petpooja Jul 11, 2023

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Taneer

Director

Used the software for : Less than 6 months (Daily)

Company Size :11-50 employees

5.0

Jan 02, 2023

Verified via Business email.

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The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

Good Training Session

The training session conducted by Hiren was excellent, and he explained everything very clearly. Moreover, he is very patient and responds most appropriately to my questions.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

Sure, please provide the text you would like me to review.

What do you dislike about Petpooja?

Menu updation

What features is Petpooja currently missing?

Proper accounting like trail balance

What other products like Petpooja have you used or evaluated?

Nothing

How Petpooja is better/different from its competitors?

NA

Petpooja Jul 11, 2023

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Brothers F.

resturant

Used the software for : Free trial (Daily)

Company Size :1-10 employees

5.0

Apr 10, 2023

Verified via Business email.

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Review Source: Organic

very nice training & good experience

Easy to use, with the most beneficial features being customization options and reports. It is an all-in-one platform for restaurant billing and order management. The product is user-friendly, and the support team is very helpful.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

Yes, easy to use. The most beneficial features are the customization options and reports. The product is easy to use, and the support team is very helpful. It is an all-in-one platform for all restaurant billing and order management.

What do you dislike about Petpooja?

No cons.

What features is Petpooja currently missing?

noooo

Petpooja Jul 11, 2023

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Neelav R.

Owner

Used the software for : Less than 6 months

Company Size :1-10 employees

4.0

Dec 02, 2022

Verified via Business email.

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Review Source: Organic

Great Application for restaurant and kitchen billing

Loved the customer service response and the very user-friendly app. The excellent support team from PetPooja made it easy to use and easy to keep track of the customers. I would surely recommend it to others.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Petpooja?

user-friendly, powerful

What do you dislike about Petpooja?

There are no grammatical errors in the text provided.

Petpooja Aug 24, 2023

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Anand G.

Owner

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

5.0

Nov 14, 2022

Verified via Business email.

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Review Source: Organic

Support system

The support system is fantastic. I have many businesses and use software for almost all of them, but no other software company provides such a reliable support system. I especially want to thank Hiren.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

Support

What do you dislike about Petpooja?

Nothing felt yet.

What features is Petpooja currently missing?

Not any for me

What other products like Petpooja have you used or evaluated?

Fitgym software

Petpooja Jul 11, 2023

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Sagar

Partner

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

5.0

Sep 25, 2022

Verified via Business email.

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Review Source: Organic

Very effective software for Restaurant Management

Easy to work with and feature-rich, reports and analytics are very accessible and available at your fingertips. In addition, a lot of customization is available to meet your needs.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

Yes, easy to use. Most beneficial are the customization options and reports.

What do you dislike about Petpooja?

Menu Nesting, a little more backend control.

What features is Petpooja currently missing?

More editing options for Bill and KOT format, allow more layers of Menu Nesting.

What other products like Petpooja have you used or evaluated?

Yes, we have tried Posist, Limetray and Torqus.

How Petpooja is better/different from its competitors?

It's clearly better in terms of Customer Support, Features, Customisation, Speed and Stability.

Petpooja Jul 11, 2023

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R.P.Singh

CFO

Used the software for : Less than 6 months

Company Size :1-10 employees

5.0

Sep 25, 2022

Verified via Business email.

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Review Source: Organic

Best software for small to big F&B outlet

Very simple-to-use billing software for the user, with detailed reports and numerous options for the owner from a control and yield management perspective.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Petpooja?

user-friendly, powerful

What do you dislike about Petpooja?

The text "none" does not contain any grammatical errors.

Petpooja Jul 11, 2023

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Anurag S.

Cafe and restaurant

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

5.0

Sep 12, 2022

Verified via Business email.

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The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

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Review Source: Organic

Best demo and training team

The product is fantastic and comes with a lot of features. I am looking forward to making the most of it. Thanks again, team, for conducting the training sessions so accurately.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

The reports and dashboards

What do you dislike about Petpooja?

The text "None" does not contain any grammatical errors.

What features is Petpooja currently missing?

None

Petpooja Jul 11, 2023

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THE L.

Owner

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

5.0

Aug 25, 2022

Verified via Business email.

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The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

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Review Source: Organic

We are satisfed with the product and customer service

Being a single source for billing, inventory, online order tracking, and Pet Pooja makes my life easier and serves as a master application for all our needs.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

Single platform for everything

What do you dislike about Petpooja?

More for the campaigns.

What features is Petpooja currently missing?

features like salary update should be in the owners dashboard also

Petpooja Jul 11, 2023

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Rachana S.

Restaurant

Used the software for : 1-2 years (Daily)

Company Size :11-50 employees

5.0

Aug 24, 2022

Verified via Business email.

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Review Source: Organic

Support and ease of usage

The entire Petpooja team has been accommodating, especially Sumit and Swapnil. They have always been available when needed. Swapnil helped us easily install the setup at our new outlet, and we appreciate his help. Moreover, I must say the software is easy to use, even for first-time users.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

Product is easy to use, and the supporting team is very helpful.

What do you dislike about Petpooja?

Printing an order at different printers based on requirements. Eg. if we have 3 printers and a customer orders one tandoor item, one chat item, and one sabji, then the KOT should be printed on 3 different printers as we have different printers for chat, tandoor, and kitchen items.

What features is Petpooja currently missing?

Printing of an order at different printers based on requirements. Eg if we have 3 printers and customer order for one tandoor item , one chat item and one sabji. Rhen kot should be printed in. 3 different printers as we have different printers for chat , tandoor and kitchen items

What other products like Petpooja have you used or evaluated?

Sanguine

How Petpooja is better/different from its competitors?

User friendly and support

Petpooja Jul 11, 2023

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Talwinder

Owner

Used the software for : Less than 6 months

Company Size :1-10 employees

5.0

Aug 16, 2022

Verified via Business email.

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Review Source: Organic

Good Software to use

Good software. I have been using this for the last six months, and it's suitable for the food industry. I am delighted with the inventory part. All the data is managed very well. I will continue using it for the coming years.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Petpooja?

user-friendly, powerful

What do you dislike about Petpooja?

The text you provided is none. There are no grammatical errors in this text.

Petpooja Jul 11, 2023

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Rajesh C.

Trainer

Used the software for : 2+ years

Company Size :501-1000 employees

5.0

Aug 04, 2022

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Review Source: Organic

Best restaurant management software

Best restaurant management software with 24x7 support. Easily manage your restaurant, including online order management, inventory, and multiple staff.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Petpooja?

user-friendly, powerful

What do you dislike about Petpooja?

There are no grammatical errors in the text provided.

Petpooja Aug 24, 2023

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v.k. S.

Finance

Used the software for : 1-2 years (Daily)

Company Size :11-50 employees

5.0

Jul 28, 2022

Verified via Business email.

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Review Source: Organic

Amazing Software for POS

Quick response by the team, and the training sessions were planned well in advance. As a result, menu management is as simple as a touch of a fingertip with user-friendly POS software.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Petpooja After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Petpooja?

User-Friendly

What do you dislike about Petpooja?

Quick chat bot needs to be added in admin section.

What features is Petpooja currently missing?

Missing of Tab version in i cloud platform

Petpooja Jul 11, 2023

Thank you for your encouraging words!

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