What is Pinnacle HMS?

Pinnacle Hotel Management Software is a most powerful developed and implemented by Pinnacle Computer Systems. It reliable online-based hotel management system provided offers protective processes like as redundant internet connections and 24 hours monitoring.

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Pinnacle HMS Starting Price

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Pinnacle HMS Award

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Pinnacle HMS Screenshots

Key Features of Pinnacle HMS

Here are the powerful features that make Pinnacle HMS stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Accounting
  • CRM
  • Database backup/restore (Management)
  • HR & Payroll
  • Inventory Management
  • POS invoicing
  • House keeping
  • Banquet and conference Management
  • Multi Property Support
  • Reservation & Booking
  • Messaging System
  • Employee Management
  • Point of Sale (POS)
  • Online Booking
  • Reservations Management
  • Catering Management
  • Vacation Rental
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Pinnacle HMS Specifications

Get a closer look at the technical specifications and system requirements for Pinnacle HMS. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly
Accessibility :
Customization
Mobile Support
Language Support :
English
Available Support :
Email
Company Details :
Company Name : Pinnacle Smart Technologies
Headquarter : Dubai
Website : Visit Website

Pinnacle HMS Slideshare

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Overall Pinnacle HMS Reviews

Thinking about using Pinnacle HMS? Check out verified user reviews & ratings based on Pinnacle HMS's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.6/5

Based on 5 Reviews

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Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4.2

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 88%

Likelihood to recommend

Out of 100%

Pinnacle HMS Pros and Cons

"The software is a novel approach to leading hotel management industry to new heights with its improved functionality. The POS invoicing is the best feature that lacks in other such software. It caters to all the management tasks taking least time."

"Convenient to use this app goes with simplifies web deployment; its automated UI helps our team to keep active all the time and to make all the required responses in time. It made housekeeping and inventory management easier and less time taking."

"It is a great time saver, it automated management process allowed us to improve our services to achieve guest satisfaction and ensured another level of success for us. Easy to customize, this software bestowed commendable benefits to our business."

"The Messaging System hangs at times."

"Our multilingual stuff finds it difficult to use. It should be added with more languages."

"Tutorials are not well developed which make it difficult to work with it."

5 Pinnacle HMS Reviews

Hear directly from customers who have used Pinnacle HMS. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Madalina

Used the software for : Free trial

Company Size :51-200 employees

5.0

Aug 08, 2018

Impressive software to fulfill hotel management needs instantly.

Hotel management software featuring CRM, HR & Payroll, POS invoicing, Banquet, and conference Management, Reservation & Booking, Employee Management, Online Booking, Catering Management are few tasks it accomplishes meritoriously. It allows us with significant opportunities to handle clients and guests in a responsible way to enhance productivity and reliability.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about Pinnacle HMS?

The software is a novel approach to leading hotel management industry to new heights with its improved functionality. The POS invoicing is the best feature that lacks in other such software. It caters to all the management tasks taking least time.

What do you dislike about Pinnacle HMS?

The Messaging System hangs at times.

Rose

Used the software for : More than 1 year

Company Size :201-500 employees

5.0

Aug 08, 2018

Ensure easy hotel management with satisfactory services.

The app creates a balance between all the takes and leads everything with great care, being fully automated there are least chances of errors in Reservation & Booking, POS invoicing, Vacation Rental, Accounting, Online Booking. This app allowed us to improve in a few months; we are fully satisfied with this app.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about Pinnacle HMS?

Convenient to use this app goes with simplifies web deployment; its automated UI helps our team to keep active all the time and to make all the required responses in time. It made housekeeping and inventory management easier and less time taking.

What do you dislike about Pinnacle HMS?

Our multilingual stuff finds it difficult to use. It should be added with more languages.

Natalie

Used the software for : Free trial

Company Size :1-10 employees

4.0

Aug 08, 2018

Improved performance and guest satisfaction.

With its full-fledged features, Pinnacle HMS is easy to use and is instilled with all sorts of management tools required in the hotel industry. Its timely responses and simplifies approach helped us all to manage our customers well and to offer them the best services.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about Pinnacle HMS?

It is a great time saver, it automated management process allowed us to improve our services to achieve guest satisfaction and ensured another level of success for us. Easy to customize, this software bestowed commendable benefits to our business.

What do you dislike about Pinnacle HMS?

Tutorials are not well developed which make it difficult to work with it.

Betina

Used the software for : 6-12 months

Company Size :51-200 employees

4.0

Aug 08, 2018

Monthly payment ensuring easy return and improved management

The software is equipped with customizable CRM and manages other tasks like HR & Payroll, POS invoicing, Banquet, and conference Management, Reservation & Booking, Employee Management with great efficiency. Using this, allow you to pay individual attention to your guest to give them satisfactory services to enhance productivity.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Pinnacle HMS?

Faster processing, enhanced tools, and ability to handle all tasks well in a structured manner gives makes it unique. It not only cater all the requirement of hotel team but also provides chances to assure customer satisfactory services.

What do you dislike about Pinnacle HMS?

It often hinders responses by hanging the application, which may reduce the productivity.

Riddhi

Used the software for : 6-12 months

Company Size :201-500 employees

5.0

Aug 08, 2018

User-friendly API, robust HMS approach

Empowered with Customizable UI to turn it the way you want. It manages things with least efforts to assure improved guest experience by devoting its primary focus. Provided with adequate management tools and enhanced features, it intuitive responses enabled to enhance productivity by switching to the robust support system.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Pinnacle HMS?

The software is equipped with innovative features and assures instant growth in the hotel industry. It offers rich functionality to encounter all Hotel management needs, with CRM, HR & Payroll, POS invoicing, Point of Sale, Online Booking, and lots more.

What do you dislike about Pinnacle HMS?

Tardy functionality, Hangs often and not supportive on MAC.

Alternatives of Pinnacle HMS

Explore alternative software options that can fulfill similar requirements as Pinnacle HMS. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Pinnacle HMS FAQs

What are the top 5 features for Pinnacle HMS?

The top 5 features for Pinnacle HMS are:

  • Accounting
  • CRM
  • Database backup/restore (Management)
  • HR & Payroll
  • Inventory Management

What type of customer support is available from Pinnacle HMS?

The available support which Pinnacle HMS provides is:

  • Email

Where is the headquarters/company of Pinnacle HMS located?

The headquarters/company of Pinnacle HMS is located at Dubai.

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