What is PlaybookUX?

PlaybookUX is a user testing tool that helps you get video-based feedback from your target demographic. Our software does everything from recruiting the right participants to incentivizing them, transcribing the sessions, and analyzing the videos to extract insights.

Pricing

PlaybookUX Starting Price

$ 49/Per Month

Awards
PlaybookUX Award

Our Awards and Recognition

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Key Features of PlaybookUX

Here are the powerful features that make PlaybookUX stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • User Testing
  • Video Feedback
  • Screen Recording
  • Transcription
  • Participant Recruitment
  • Surveys
  • Usability Testing
  • Prototype Testing
  • Task Analysis
  • Heatmaps
  • A/b Testing
  • Mobile Testing
  • Desktop Testing
  • User Interviews
  • Sentiment Analysis
  • Collaboration Tools
  • Reporting
  • Analytics
  • Customizable Tests
  • Integrations
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PlaybookUX Screenshots

PlaybookUX Pricing

Here are the pricing plans for PlaybookUX. Choose the plan that best fits your requirements and budget. Get Detailed PlaybookUX pricing as per your requirements.

Standard plan
$ 49
Per Month
  • Website and Prototype Testing: If it has a URL, you can test it!
  • Targeted Demographics: Specify your target demographic across data points such as job title, industry, age, household income and more.
  • Unlimited Screener Questions: Screen participants for specific behaviors.
  • Automated Transcripts: We’ll transcribe your sessions so you don’t have to.
  • Recruit your own customers: Feel free to invite your own customers.
  • We handle all incentives
  • Synthesis: Our A.I. model will extract the most meaningful things said during the session.
  • Concurrent studies: Run as many studies as you’d like.
  • Unlimited Admin seats: User research is a team effort, so invite your whole team.
Get Offer

The pricing information for PlaybookUX is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 23rd March 2025.

Free Trial is available

PlaybookUX Specifications

Get a closer look at the technical specifications and system requirements for PlaybookUX. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : PlaybookUX
Overview Provided by : Kristen Giovanniello
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PlaybookUX Categories on SoftwareSuggest :
Language Support :
English
Business :
Freelancers
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email

PlaybookUX Description

Here's the comprehensive description of PlaybookUX. Gain a brief understanding of its unique features and exceptional benefits.

We help you get video based feedback from your target demographic on your prototypes, products, websites, ideas and more wihtout the heftly subscription fee.

Features

  • Moderated and unmoderated research sessions
  • Website and Prototype Testing: If it has a URL, you can test it!
  • Targeted Demographics: Specify your target demographic across data points such as job title, industry, age, household income and more.
  • Unlimited Screener Questions: Screen participants for specific behaviors.
  • Automated Transcripts: We’ll transcribe your sessions so you don’t have to.
  • Bring your own customers: Feel free to invite your own customers to our testing sessions.
  • We handle all incentives
  • Synthesis: Our A.I. model will extract the most meaningful things said during the session.
  • Concurrent studies: Run as many studies as you’d like.
  • Unlimited Admin seats: User research is a team effort, so invite your whole team.

PlaybookUX Resources

Overall PlaybookUX Reviews

Thinking about using PlaybookUX? Check out verified user reviews & ratings based on PlaybookUX's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 5 Reviews

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Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Likelihood to recommend 98%

Likelihood to recommend

Out of 100%

PlaybookUX Pros and Cons Based on Customer Reviews

"PlaybookUX offers a transparent pricing model, making it affordable and easy to get stakeholder buy-in."

"Setting up a study is straightforward, allowing users to get projects up and running quickly."

"The customer support is exceptional, with quick and helpful responses, even for users in different time zones."

"The platform supports both moderated and unmoderated studies, providing flexibility for different research needs."

"Some users wish for a video highlight creation feature to enhance their research presentations."

"While the platform is robust, the absence of video highlight reels is noted by a few users."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 5 out of 5 Reviews

Leanna

Head of UXR

5.0

Aug 22, 2019

Used the software for : 6-12 months

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Quality testers / results received in a day!

Stellar product. I'm definitely going to use it for the foreseeable future. I've used a lot of these tools, and they're really willing to work with you, which I appreciate.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about PlaybookUX?

Thrilled about the quality of testers. Support is unreal; they always have the answer and are SPEEDY. Im in Europe, and theyre still on the ball with responses (for a US-based company).

What do you dislike about PlaybookUX?

I really cant think of.

Heather

Principal Consultant

5.0

Aug 07, 2019

Used the software for : 6-12 months

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Affordable UX software for everyone

It's hard to find a UX tool that isn't $30K+ per year and has really good participants. What I like most about PlaybookUX is that they let you have all of their features, so it's a really transparent pricing model. I run both moderated and unmoderated studies on their platform.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about PlaybookUX?

One of the best UX tools Ive used. Its so easy to get a project up and running. Having both types of qualitative research is key.

What do you dislike about PlaybookUX?

Video highlight creation would be a big bonus

Libby

Independent Philanthropy Professional

5.0

Aug 07, 2019

Used the software for : 6-12 months

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best in class software

I'm a big fan of the per-participant pricing model since I don't need to commit to a large subscription. Also, they just released a bring your own participants feature, so I am going to try that out.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you dislike about PlaybookUX?

They dont have heatmaps/click streams, but I can use other tools to help with that.

Jimmy

product manager

5.0

Aug 07, 2019

Used the software for : Less than 6 months

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Quality Participants

Very affordable software, especially since you can pay as you go, which made it easy for me to get buy-in from my stakeholders. It's very easy to get started, and the customer support is very quick to respond. I often chat with them on Intercom for any questions I have, and they are very helpful and quick to respond.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about PlaybookUX?

Very high-quality participants, and I can filter based on job title, which is very important for me since I work at a B2B company. Also, setting up a study was super easy.

What do you dislike about PlaybookUX?

I would have said they dont have the ability to recruit your own participants, but they just released that feature, so I dont have any complaints!

Jason

Founder

5.0

Aug 07, 2019

Used the software for : 6-12 months

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great features, awesome support and high quality people

Participants in their panel make it easy to get quality feedback. It is one of the best affordable tools. I can conduct unmoderated research for $49 per participant, which is a bargain!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about PlaybookUX?

Support is amazing (responses are immediate), their panel has quality participants, synthesis helps speed research along, moderated + unmoderated.

What do you dislike about PlaybookUX?

No video highlight reels yet!

Alternatives of PlaybookUX

Explore alternative software options that can fulfill similar requirements as PlaybookUX. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

PlaybookUX FAQs

How much does PlaybookUX cost?

The starting price of PlaybookUX is $ 49/Per Month. It has different pricing plans:

  1. Standard plan : $ 49/Per Month

PlaybookUX also provides a free trial to users.

What are the top 5 features for PlaybookUX?

The top 5 features for PlaybookUX are:

  • Feedback Management
  • Feedback Collection
  • Usability Testing
  • User Research
  • Unmoderated Testing

What type of customer support is available from PlaybookUX?

The available support which PlaybookUX provides is:

  • Email

What types of businesses does PlaybookUX serve?

PlaybookUX serves a wide range of businesses, including but not limited to Freelancer, Startups, SMBs, Mid-Market, Enterprises & .

How is PlaybookUX commonly used?

PlaybookUX is commonly used for various purposes, such as Software Testing and more.

Who are the primary competitors of PlaybookUX?

The three major competitors of PlaybookUX are Avion, FlowMapp and Uxcam. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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