Best Best Problem Management Software

Best Problem management software is Zoho Desk, Zendesk, SoftExpert Problem, Sunrise Service Management, Jira, SolarWinds, and Zoho Projects. Don’t let the problems renew business operations; manage them like a pro with one of Best problem management software systems.

Jainy Patel
Researched and Written by Jainy Patel
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List of 23 Best Problem Management Software

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Category Champions | 2025

Product Description

This information is provided by vendor.

With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Its customizable, convenient to use, and doesnt cost you a fortune. Part of Zohos 45+ strong suite of business software. Read More About Zoho Desk

Zoho Desk Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Integrations
  • Customer Self Service Portal
  • Customizable Dashboards
  • Role Based Access Control
  • Ai And Chatbots
  • Advanced Reporting And Analytics
  • Time Tracking
  • Automations And Workflows
  • View all Features

Free Plan

$ 0

Agent/ Month

Standard

$ 14

Agent/ Month

Professional

$ 23

Agent/ Month

Enterprise

$ 40

Agent/ Month

4.5
out of 5 (71 Reviews)
Features
4.5
Ease of Use
4.6
Value for Money
4.5
Customer Support
4.4
Quree kumari
Senior Software Engineer

Zoho Desk has the following pros and cons: 1. It is user-friendly, has affordable pricing, and integrates seamlessly with other Zoho products and third-party applications. However, there are some user interfaces that feel a bit outdated and cluttered, and some of the advanced features are only available at higher pricing.

Read all 71 Reviews

Zoho Desk Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

No. of reviews Score 10.0

No. of reviews Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 8.9

Social Score

Out of 10

Monthly website visitor Score 8.0

Monthly website visitor Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive... Read More About Zendesk

Zendesk Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Macros
  • Collaboration Tools
  • Ticketing System
  • Email Integration
  • Ai Powered Bots
  • Custom Fields
  • Triggers
  • Ticket Views
  • View all Features

Support Team

$ 19

Agent/Month

Get Offer

Support Professional

$ 55

Agent/Month

Get Offer

Support Enterprise

$ 115

Agent/Month

Get Offer

Suite Team

$ 55

Agent/Month

Get Offer
4.5
out of 5 (90 Reviews)
Features
4.4
Ease of Use
4.5
Value for Money
4.4
Customer Support
4.5
Tabasum Ara
Administrative Assistant

Zendesk is one of the oldest cloud-based customer service platforms sold on a software-as-a-service (SaaS) model. It offers an enormous array of tools, including helpdesk, email marketing, live chat, sales, employee engagement, and customer engagement software.

Read all 90 Reviews

Zendesk Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

No. of reviews Score 10.0

No. of reviews Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 8.7

Social Score

Out of 10

Monthly website visitor Score 8.0

Monthly website visitor Score

Out of 10

Contenders | 2025

Product Description

SoftExpert Problem is a comprehensive solution designed to streamline problem-solving processes within organizations. It enhances efficiency by identifying, analyzing, and resolving issues systematically, ensuring continuous improvement and compliance with industry standards. Ideal for fostering a proactive problem-solving culture. Read More About SoftExpert Problem

SoftExpert Problem Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Integration Capabilities
  • Change Management
  • Mobile Access
  • User Management
  • Workflow Automation
  • Knowledge Base
  • Audit Trail
  • Incident Management
  • View all Features
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Dijamant

Regarding the profit and cash, I am waiting for it to start. I will take my cash today, tomorrow, next week, or next month. Thank you. I am from North Macedonia.

Read Review

SoftExpert Problem Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 4.0

Monthly website visitor Score

Out of 10

Contenders | 2025

Product Description

SolarWinds is a database software that includes remote access, asset tracking, backup, and monitoring. This DBMS has a nice user interface. Its database system is trusted by a lot of users to create, retrieve, update, and manage their data. Read More About SolarWinds

SolarWinds Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Ip Address Manager
  • Papertrail
  • Virtualization Manager
  • Storage Resource Monitor
  • Database Performance Analyzer
  • User Device Tracker
  • Network Topology Mapper
  • Web Performance Monitor
  • View all Features

Starter

$ 2995

Onetime

Get Pricing
4.5
out of 5 (2 Reviews)
Features
5.0
Ease of Use
4.5
Value for Money
4.5
Customer Support
4.5
Aditya Pathak

It allows us to monitor numerous granular functions, including comprehensive IOPS and IO visibility. Other advantages include better capacity planning, interface compatibility with DPA and SAM storage, various reporting solutions, and OOB alert options.

Read all 2 Reviews

SolarWinds Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 4.0

Monthly website visitor Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

Jira is an issue tracking software, developed by Atlassian. It provides bug tracking, issue tracking, and project management features for small, medium, and large teams. Read More About Jira Software

Jira Software Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Backlog Management
  • Custom Workflows
  • Custom Dashboards
  • Notifications
  • Agile Reporting
  • Integrations
  • Permissions Management
  • Time Tracking
  • View all Features

Free

$ 0

Per Month

Get Offer

Standard

$ 8

Per Month

Get Offer

Premium

$ 15

Per Month

Get Offer
4.6
out of 5 (84 Reviews)
Features
4.6
Ease of Use
4.5
Value for Money
4.5
Customer Support
4.4
Doug Clayton
Director

Jira Software is something I started using at the free tier. I was using it solo. It helped me organize my priorities and tasks. I used Trello for a long time but needed something more "enterprise." I really enjoy Jira, and I find that it matches how I think about process management. We now have several of our team using it, and we have purchased it now.

Read all 84 Reviews

Jira Software Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

No. of reviews Score 10.0

No. of reviews Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 9.2

Social Score

Out of 10

Monthly website visitor Score 6.0

Monthly website visitor Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

Zoho's task management software is the best way to keep track of everything, from simple tasks to complex projects - all in one place. Read More About Zoho Projects

Zoho Projects Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Time Tracking
  • Milestone Tracking
  • Gantt Charts
  • Budgeting
  • Resource Utilization
  • Integrations
  • Calendar Integration
  • Reporting And Analytics
  • View all Features

Free

$ 0

Up to 3 users

Get Offer

Premium

$ 4

User/Month, Billed Annually

Get Offer

Enterprise

$ 9

User/Month, Billed Annually

Get Offer
4.5
out of 5 (17 Reviews)
Features
4.5
Ease of Use
4.5
Value for Money
4.7
Customer Support
4.6
Vasantha Raghavan
Lead Services

Zoho Projects is a wonderful, low-cost product with superior project management features for project planning, project mapping, project baselines, task allocation, task mapping, and team management.

Read all 17 Reviews

Zoho Projects Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

No. of reviews Score 4.0

No. of reviews Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 8.6

Social Score

Out of 10

Monthly website visitor Score 8.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

Built for education & the public sector, it is a project portfolio management tool that offers a suite of project management applications such as document management, resource management, and time tracking. It can be scaled up to match any business size. Read More About TeamDynamix

TeamDynamix Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Project Templates
  • Portfolio Management
  • Milestone Tracking
  • Kanban Boards
  • Document Management
  • Task Management
  • Change Management
  • Collaboration Tools
  • View all Features

TeamDynamix Features and Usability-Based User Satisfaction Score

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Turning Ticket Management into an Exceptional Cust

Product Description

This information is provided by vendor.

Known to serve a wide range of industries, BOSS Solution, one of the leading IT asset management processes, has a very robust central support system. The ability of this asset management system to detect products and devices automatically makes it stand out from the crowd. Read More About BOSSDesk

BOSSDesk Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Compliance Management
  • Barcode Scanning
  • Custom Fields
  • Vendor Management
  • Multi Site Management
  • Mobile Access
  • Asset Tracking
  • Check In/check Out
  • View all Features

Essential

$ 19

Agent/Month

Get Offer

Professional

$ 29

Agent/Month

Get Offer

BOSSDesk Features and Usability-Based User Satisfaction Score

Freshness Score 7.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Contenders | 2025

Product Description

SmartSheet is the world's leading enterprise SaaS-based collaboration solution for organizations, making it easy to manage and automate work. It combines the ease of use of a spreadsheet with collaborative file sharing. Read More About Smartsheet

Smartsheet Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Reporting
  • Task Management
  • Portfolio Management
  • Alerts And Reminders
  • Collaboration Tools
  • Gantt Charts
  • Risk Management
  • Calendar View
  • View all Features

Free

$ 0

User/Month

Get Pricing

Pro

$ 9

User/Month

Get Pricing

Business

$ 32

User/Month

Get Pricing
4.4
out of 5 (12 Reviews)
Features
4.6
Ease of Use
4.6
Value for Money
4.5
Customer Support
4.2
GoLogica
SEO

You may become more proficient with NetSuite with the aid of Gologica's excellent training! Our extensive curriculum has been meticulously designed to provide users of all skill levels with the knowledge and skills necessary to master this powerful suite of business management tools. Our instructors, who have extensive expertise in the field, cover financial management, CRM, and e-commerce in great detail while providing useful advice and real-world experience. Attend a free trial session with us to see the type of training we offer. Real-world examples and interactive learning will help you realize the possibilities of NetSuite. This webinar is the first step toward a future in which businesses are transformed by your grasp of NetSuite. Don't let this opportunity pass you by; secure your place now to gain access to a wealth of professional prospects!

Read all 12 Reviews

Smartsheet Features and Usability-Based User Satisfaction Score

Rating Score 8.8

Rating Score

Out of 10

No. of reviews Score 3.0

No. of reviews Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 9.2

Social Score

Out of 10

Monthly website visitor Score 6.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

Onspring is a dynamic supplier management software that simplifies the process of reporting and managing data, besides streamlining your workflow. This simple software has an easy-to-use interface. It also offers outstanding technical support to its users. Read More About Onspring

Onspring Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Data Import/export
  • Reporting And Analytics
  • Mobile Access
  • Document Management
  • Vendor Risk Assessment
  • Customizable Dashboards
  • Performance Monitoring
  • Incident Management
  • View all Features

Onspring Features and Usability-Based User Satisfaction Score

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

SMART SERVICE DESK ITSM is a versatile solution designed to streamline your service management processes. With flexible modular licensing, it helps significantly cut costs while offering robust features, seamless integrations, and mobile app support to enhance customer satisfaction. Read More About SMART SERVICE DESK ITSM

SMART SERVICE DESK ITSM Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Self Service Portal
  • Calendar Integration
  • Mobile Access
  • Email Integration
  • Service Request Management
  • Survey Management
  • Change Management
  • Task Management
  • View all Features

SMART SERVICE DESK ITSM Features and Usability-Based User Satisfaction Score

Freshness Score 6.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Contenders | 2025

Software by Tecknodreams Software Consulting Pvt. Ltd

Product Description

This information is provided by vendor.

SapphireIMS is a comprehensive IT service management solution, offering robust features like asset tracking, incident management, and workflow automation. It enhances operational efficiency, ensures compliance, and provides real-time insights, empowering businesses to streamline processes and improve service delivery. Read More About SapphireIMS

SapphireIMS Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Integration Capabilities
  • Asset Tagging
  • Asset Tracking
  • Dashboard And Analytics
  • Financial Management
  • Software Asset Management
  • Hardware Asset Management
  • Vendor Management
  • View all Features
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Aditya Sethi
Software Engineer

Overall experience with the tool is value for money. It's quite reliable and efficient in terms of offerings. It's robust in terms of functionality. It can be integrated with other third-party applications. We are using this tool for cost tracking purposes.

Read Review

SapphireIMS Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 9.0

Social Score

Out of 10

Monthly website visitor Score 8.0

Monthly website visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

Freshservice is a cloud-based ITIL Service Desk & IT Service Management (ITSM) solution that adds user experience on top of powerful Ticketing & Asset Management capabilities, serving more than 20,000 customers worldwide. Read More About Freshservice

Freshservice Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Asset Management
  • Cmdb (configuration Management Database)
  • Service Catalog
  • Knowledge Base
  • Service Level Agreements (slas)
  • Incident Management
  • Release Management
  • Change Management
  • View all Features

Starter

$ 19

Agent/Month Billed annually

Get Offer

Growth

$ 50

Agent/Month Billed annually

Get Offer

Pro

$ 101

Agent/Month Billed annually

Get Offer
4.4
out of 5 (7 Reviews)
Features
4.4
Ease of Use
4.6
Value for Money
4.7
Customer Support
4.7
Pinky Subhash Chandra Agarwal
Customer Service Executive

Freshservice is a good software for handling tickets lodged by customers to our support team, enabling smooth communication with them.

Read all 7 Reviews

Freshservice Features and Usability-Based User Satisfaction Score

Rating Score 8.8

Rating Score

Out of 10

No. of reviews Score 2.0

No. of reviews Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 9.3

Social Score

Out of 10

Monthly website visitor Score 8.0

Monthly website visitor Score

Out of 10

Contenders | 2025

One platform to automate end-to-end customer journ

Product Description

This information is provided by vendor.

Creatio is a global vendor of a no-code platform built for large organizations to streamline workflows and CRM. With unlimited customization, scalable solutions, and ready-to-use tools, Creatio empowers enterprises to own their automation with ease. Read More About Creatio

Creatio Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Sales Forecasting
  • Social Media Integration
  • Contact Management
  • Opportunity Management
  • Case Management
  • Service Level Agreement (sla) Management
  • Document Management
  • Email Marketing
  • View all Features
4.8
out of 5 (4 Reviews)
Features
4.8
Ease of Use
4.8
Value for Money
4.8
Customer Support
4.8
Viral Virani

My company depends mainly on the quality of customer center performance. It was a huge relief when we launched BPM Online CRM. Every single task is organized in a way that speeds up the workflow and improves our service for customers. My team is able to process all client requests on time without the help of any agents. BPM Online CRM has truly become an important asset for my firm. We have received some really positive feedback. My firm has largely benefited from the implementation of this CRM software. My team uses all the analysis functions related to work performance for our service agents. This feature helped us evaluate the time spent by every agent on different activities. It also helped us reduce the amount of time spent on data input and analysis. Overall, I have observed an immense amount of efficiency in the workflow and business processes ever since we deployed BPM Online CRM.

Read all 4 Reviews

Creatio Features and Usability-Based User Satisfaction Score

Rating Score 9.6

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 8.0

Monthly website visitor Score

Out of 10

Contenders | 2025

Product Description

Ivanti IT Asset Management (ITAM) is a complete and best asset management software designed for small and medium businesses. It is a business practice that includes overseeing and enhancing the purchase, arrangement, support, use, and disposal of software resources within an organization. Read More About Ivanti IT Asset Management

Ivanti IT Asset Management Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Financial Management
  • Reporting And Analytics
  • Cloud Asset Management
  • User Access Management
  • Vendor Management
  • Integration Capabilities
  • Software License Management
  • Hardware Inventory
  • View all Features
4.0
out of 5 (2 Reviews)
Features
4.5
Ease of Use
4.5
Value for Money
4.5
Customer Support
4.0
Ivanti Freelance Consultant

This is a good first edition of a mobile app that allows barcode scanning. What's missing is smartphone support. Currently, you need a supported scanner. Smartphone support would be much better.

Read all 2 Reviews

Ivanti IT Asset Management Features and Usability-Based User Satisfaction Score

Rating Score 8.0

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 9.0

Social Score

Out of 10

Monthly website visitor Score 4.0

Monthly website visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

ManageEngine ServiceDesk Plus is a web-based, easy-to-use help desk and asset management software that integrates ticketing, asset tracking, purchasing, project management, contract management, and knowledge base in one low-cost package. Read More About ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Automations
  • Service Catalog
  • Purchase Management
  • Change Management
  • Reporting And Analytics
  • User Survey
  • Knowledge Base
  • Customizable Dashboards
  • View all Features

Standard Edition

$ 8

Technician/Month

Get Offer

Professional Edition

$ 16

Technician/Month

Get Offer

Enterprise Edition

$ 49

Technician/Month

Get Offer
4.8
out of 5 (5 Reviews)
Features
4.8
Ease of Use
4.8
Value for Money
4.8
Customer Support
4.8
Mudit Mishra

Well, as you know, everything has two sides. This software also has pros and cons, but overall it's nice. You must try it and observe. It isn't bad. By the way, I'm not an expert, so I can't tell you more about it. I'm really impressed by it, so I recommend everyone to use it. At least try it once. Try it first, then believe. By the way, this software gives you the best experience.

Read all 5 Reviews

ManageEngine ServiceDesk Plus Features and Usability-Based User Satisfaction Score

Rating Score 9.6

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 9.0

Social Score

Out of 10

Monthly website visitor Score 8.0

Monthly website visitor Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

CMW Platform provides non-coding workflow software for business process modeling and management, workflow automation, and productivity boosts. Minimize dependency on IT and empower non-technical users to design, run, and modify workflows with drag-and-drop simplicity. Read More About CMW Platform

CMW Platform Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Task Management
  • Notifications And Alerts
  • Resource Management
  • Pre Built Templates
  • Mobile Access
  • Workflow Designer
  • Time Tracking
  • Collaboration Tools
  • View all Features

Basic

$ 30

User/Month

Get Offer
4.7
out of 5 (173 Reviews)
Features
4.6
Ease of Use
4.7
Value for Money
4.7
Customer Support
4.7
Trinity Maruez

Comindware Tracker has enabled business users across all departments to automate business procedures such as financial management and document and approval workflow management in real-time.

Read all 173 Reviews

CMW Platform Features and Usability-Based User Satisfaction Score

Rating Score 9.4

Rating Score

Out of 10

No. of reviews Score 10.0

No. of reviews Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 9.1

Social Score

Out of 10

Monthly website visitor Score 6.0

Monthly website visitor Score

Out of 10

Most Reviewed

Category Champions | 2025

Product Description

This information is provided by vendor.

Vitalize your IT service management practices with a robust ServiceNow ITSM solution to enhance the performance of your IT team, minimize IT expenses, and improve IT and business service availability. Read More About ServiceNow ITSM

ServiceNow ITSM Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Service Catalog
  • Incident Management
  • Workflow Automation
  • Knowledge Management
  • Self Service Portal
  • Configuration Management Database (cmdb)
  • Performance Analytics
  • Reporting And Dashboards
  • View all Features
4.6
out of 5 (16 Reviews)
Features
4.7
Ease of Use
4.4
Value for Money
4.7
Customer Support
4.5
Kanika Gupta

The ServiceNow tool is a ticketing system primarily used for handling incidents, access requests, problem management, and assigning those requests to the appropriate handling teams.

Read all 16 Reviews

ServiceNow ITSM Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

No. of reviews Score 4.0

No. of reviews Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 7.8

Social Score

Out of 10

Monthly website visitor Score 8.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

Alloy Navigator is a complete IT Service and Asset Management solution, based on ITIL and industry best practices, that offers an intuitive and easy-to-use approach to conducting Help Desk Ticketing, Software Licensing, Knowledge Management, and Hardware and Software Auditing. Read More About Alloy Navigator

Alloy Navigator Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Change Management
  • Workflow Automation
  • Sla Management
  • Self Service Portal
  • Service Request Management
  • Task Management
  • Configuration Management Database (cmdb)
  • Asset Management
  • View all Features

One-time License, Subscription

$ 11

User/Month

Get Offer

Alloy Navigator Features and Usability-Based User Satisfaction Score

Freshness Score 7.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

HaloITSM is an all-in-one IT Service Management (ITSM) tool designed to serve organizations of all sizes and from any industry. Tailored to you, HaloITSM enables you to connect your enterprises global teams and improve your service. Read More About HaloITSM

HaloITSM Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Knowledge Management
  • Customizable Dashboards
  • Task Management
  • Reporting And Analytics
  • Workflow Automation
  • Configuration Management Database (cmdb)
  • Problem Management
  • Change Management
  • View all Features

The ITSM System

$ 49

User/Month

Get Offer

HaloITSM Features and Usability-Based User Satisfaction Score

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

InvGate Service Desk is a versatile no-code ITSM solution designed to streamline ticket management and automate workflows for high-output teams. It offers robust customization, AI capabilities, and a unified platform to enhance service delivery and asset management. Read More About InvGate Service Desk

InvGate Service Desk Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Ticket Management
  • Automations
  • Multi Language Support
  • Self Service Portal
  • Problem Management
  • Customizable Dashboards
  • Third Party Integrations
  • Change Management
  • View all Features

InvGate Service Desk Features and Usability-Based User Satisfaction Score

Freshness Score 7.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 4.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

Compliance Foresight is a scalable GRC Framework available both on-premise and on a SaaS model. The entire solution has a modular approach and can be launched within a few clicks. The solution is very easy to use with ready-to-use integrations and automations. Read More About Compliance Foresight

Compliance Foresight Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Compliance Management
  • Audit Management
  • Incident Management
  • Third Party Risk Management
  • Business Continuity Management
  • Risk Management
  • Data Privacy Management
  • Document Management
  • View all Features

Compliance Foresight Features and Usability-Based User Satisfaction Score

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 4.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

Motadata offers cutting-edge IT monitoring and management software, harnessing real-time processing, correlation, and intelligent visualization techniques to extract valuable business insights from IT, network, and security data. Read More About Motadata ServiceOps

Motadata ServiceOps Caters to

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Knowledge Management
  • Workflow Automation
  • Configuration Management Database (cmdb)
  • Project Management
  • Reporting And Analytics
  • Api Integration
  • Ldap/ad Integration
  • Release Management
  • View all Features

Motadata ServiceOps Features and Usability-Based User Satisfaction Score

Freshness Score 6.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

FAQs

What is Problem Management Software?

Problem management software is used to identify concerns and impacted areas, detect root causes, severity of problem, and strategy building for problem resolution.

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Last Updated: August 20, 2024