Promero
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What is Promero?
Promero is your trusted partner for advanced call center solutions, offering seamless integration, exceptional customer support, and innovative AI-driven tools. Enhance your customer experience and operational efficiency with Promeros cutting-edge cloud, hosted, or on-premise software options.
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Key Features of Promero
Here are the powerful features that make Promero stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Automatic Call Distribution (acd)
- Interactive Voice Response (ivr)
- Predictive Dialer
- Call Recording
- Real Time Analytics
- CRM Integration
- Omnichannel Support
- Workforce Management
- Call Scripting
- Quality Management
- Call Monitoring
- Agent Performance Reports
- Skill Based Routing
- Voip Support
- Call Queuing
- Customizable Dashboards
- Outbound Campaign Management
- Call Transfer
- Voicemail
- Call Conferencing
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Promero Specifications
Get a closer look at the technical specifications and system requirements for Promero. Find out if it's compatible with your operating system and other software.
Company Details :
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Promero Resources
Overall Promero Reviews
Thinking about using Promero? Check out verified user reviews & ratings based on Promero's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Promero Pros and Cons Based on Customer Reviews
"The user interface is intuitive and user-friendly, making it easy for new employees to get up to speed quickly."
"Responsive support from Oracle ensures that any issues are addressed promptly, enhancing user satisfaction."
"Built-in email templates are a time-saver, streamlining customer communication efficiently."
"Occasional technical glitches can disrupt workflow, requiring attention from support."
"Some users find that the system can be slow to load, which can be frustrating during busy periods."
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Showing 1 out of 1 Reviews
Silky S.
Senior Software Engineer
Used the software for : Less than 6 months
Company Size :10,001+ employees
Verified via Business email.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Oracle Contact Center Anywhere
Experience with Oracle Contact Center Anywhere is good. It is quite flexible and highly accommodating to business needs. The user interface is great, making it easy for new employees at the center. Support from Oracle regarding any issues is responsive.
What do you like best about Promero?
It has built-in templates for sending emails to customers, which actually saves a lot of time.
What do you dislike about Promero?
Loading takes more time than usual, which can be improved.
Useful 0
Alternatives of Promero
Explore alternative software options that can fulfill similar requirements as Promero. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Promero FAQs
What are the top 5 features for Promero?
The top 5 features for Promero are:
- Lead Management
- Contact Management
- Call Recording
- Call Monitoring
- Predictive Dialer
What type of customer support is available from Promero?
The available support which Promero provides is:
- Phone
- Live support
Where is the headquarters/company of Promero located?
The headquarters/company of Promero is located at Pompano Beach.
What types of businesses does Promero serve?
Promero serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
How is Promero commonly used?
Promero is commonly used for various purposes, such as Predictive Dialer, Chatbot, Oracle and more.
Who are the primary competitors of Promero?
The three major competitors of Promero are i2x, Call Commando and Gladly. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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