Best Competitors and Alternatives to ProProfs Help Desk

Showing 1 - 20 of 156 products
#1

Best software for my site visitors can easily talk to my visitors. Using Tidio software have added the software to my WordPress website it gives me what Read Tidio Reviews

Starting Price: $29 Per Month

Mobile App
API

Comparison:

Tidio VS Freshchat

Common Tidio and ProProfs Help Desk Alternatives

Tidio review compared to ProProfs Help Desk

"Best software for communication" - AyandaK Khwela

#2

Well as you know everything has two side. So, also this software has pros and cons.but overall its nice.u must try it and observed. It isn't good.By the way I'm not expert so ,I didn't tell you more about this. I'm really impressed by it. So, I recommend it to every person to use... Read ManageEngine ServiceDesk Plus Reviews

Starting Price: $8 Technician/Month

Common ManageEngine ServiceDesk Plus and ProProfs Help Desk Alternatives

ManageEngine ServiceDesk Plus review compared to ProProfs Help Desk

"I used this for a good time, it's best" - Mudit Mishra

#3

Very easy to keep everything organized and to keep track of everything. We are a small and growing e-commerce business using Hiver for 2+ years. It helps to keep everything from being lost in the shuffle and allows us to share important information about our clients amongst the t... Read Hiver Reviews

Starting Price: $13 User/Month

Mobile App
API

Comparison:

Hiver VS Front

Common Hiver and ProProfs Help Desk Alternatives

Hiver review compared to ProProfs Help Desk

"They are fantastic at onboarding. They kept offering follow ups even when everybody was up and using it." - Waleed Farooq

#4

Salesforce provides a Software as a service interface over its cloud where various business applications are already preinstalled over the cloud that can help many Businesses for managing thier workload over the ease of cloud, it helped me in same way by helping me out in my vari... Read Salesforce Reviews

Starting Price: $25 User/Month

Mobile App
API

Comparison:

Salesforce VS Anaplan

Common Salesforce and ProProfs Help Desk Alternatives

Salesforce review compared to ProProfs Help Desk

"My Experience as user." - Vishal Agarwal

#5

After trying out the free trial, I am delighted to report that the service exceeded my expectations. My review of the documentation revealed its user-friendly nature, with no complicated steps to follow for implementation. The support channels provided are of high quality and the... Read Freshdesk Reviews

Starting Price: Available on Request

Mobile App
API

Comparison:

Freshdesk VS osTicket

Common Freshdesk and ProProfs Help Desk Alternatives

Freshdesk review compared to ProProfs Help Desk

"Liked Trail and API Support for developers" - Jemin

#6

Freshservice is a good software for catering the tickets lodged by the customers to our support team and enables us for smooth communication with the customers. Read Freshservice Reviews

Starting Price: $19 Agent/Month Billed annually

Common Freshservice and ProProfs Help Desk Alternatives

Freshservice review compared to ProProfs Help Desk

"Good " - Pinky Subhash Chandra Agarwal

#7

This is the Ease of use is and security was something that i really liked, and i had to reach out to support via chat, and the support was expedited. That's what i liked. Read RemotePC Reviews

Starting Price: Available on Request

Common RemotePC and ProProfs Help Desk Alternatives

RemotePC review compared to ProProfs Help Desk

"Secure and Fantastic Support" - Abhinav Puri

#8

My working experience has been grown while using sysaid. Easy to understand and automation is highly appreciated. My clients and staff is very happy as their TAT is also reduced now they are able to balance their personal and professional life. Read SysAid Reviews

Starting Price: Available on Request

Common SysAid and ProProfs Help Desk Alternatives

SysAid review compared to ProProfs Help Desk

"Excellent Performance, Exceed Expectation." - Rajat Kala

#9

Wonder full app! I really like the user interface, dashboard and also like the QR code feature. Satisfied with the app management system. Thank you ubiAttendance Read ControlHippo Reviews

Starting Price: Available on Request

Common ControlHippo and ProProfs Help Desk Alternatives

ControlHippo review compared to ProProfs Help Desk

"Wonderful App" - Riya Shakya

#10

We have been a Hubspot customer for many years. This platform has help us facilitate our lead collection and allows us to get insights as we convert them into customers. Read Hubspot CRM Reviews

Starting Price: $45 Per Month

Mobile App

Common Hubspot CRM and ProProfs Help Desk Alternatives

Hubspot CRM review compared to ProProfs Help Desk

"Intuitive CRM platform for SMB" - John Krochune

#11

It is a simple and easy to use CRM with all the features of sales and marketing. Apart from sale and marketing it offers help desk and live chat that can be use to manage customer service. Read EngageBay Reviews

Starting Price: Available on Request

Free Trial

Common EngageBay and ProProfs Help Desk Alternatives

EngageBay review compared to ProProfs Help Desk

"Best CRM with robust features" - Philip

#12

We love using live agents on a daily bases. Saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use. Read LiveAgent Reviews

Starting Price: $9 Agent/Month

Mobile App
API
Free Trial

Common LiveAgent and ProProfs Help Desk Alternatives

LiveAgent review compared to ProProfs Help Desk

"easy to use and very helpful customer service tool" - Jozef

#13

I have been using Zendesk for many years, I rely a lot on this software to organize my work, we use it internally in our company. We mainly use it to assign and prioritize job requests, users submit the request through Zendesk, we receive it prioritize it, and assign it to the pr... Read Zendesk Reviews

Starting Price: $19 Agent/Month

API
Free Trial

Comparison:

Zendesk VS Helpshift

Common Zendesk and ProProfs Help Desk Alternatives

Zendesk review compared to ProProfs Help Desk

"Zendesk help me manage my daily tasks" - Mostafa Dakam

#14

The profile enrichment and webform connection features have greatly enhanced my ability to maintain a large contacts database. Also, the detailed contact dashboard allows for customization. Read BIGContacts Reviews

Starting Price: Available on Request

API
Free Trial

Common BIGContacts and ProProfs Help Desk Alternatives

BIGContacts review compared to ProProfs Help Desk

"Smooth-running solution for contact management" - Shrishti Singh

#15

Onboarding employees became a lot easier once we implemented ProProfs Knowledge Base. Using the ready-made templates, we could effortlessly create various documents like HR policies and employee handbooks. Moreover, the tool allowed our new hires to complete the onboarding proces... Read ProProfs Knowledge Base Reviews

Starting Price: $79 Per Month (Annually)

API
Free Trial

Common ProProfs Knowledge Base and ProProfs Help Desk Alternatives

ProProfs Knowledge Base review compared to ProProfs Help Desk

"Streamlined our employee onboarding process" - vaibhav dutt

#16

NetKeeper is a fully featured Help Desk Software designed to serve Enterprises, Startups. NetKeeper provides end-to-end solutions designed for Windows. This online Help Desk system offers Call Logging, Self Service Portal, Knowledge Base Management, ... Learn more about NetKeeper

Starting Price: Available on Request

API

Common NetKeeper and ProProfs Help Desk Alternatives

#17

ProProfs Knowledge Base offers an intuitive interface that lets us import content and adds visuals to our process documentation for better readability and engagement. Read Gorgias Reviews

Starting Price: $60 Per Month

Free Trial

Comparison:

Gorgias VS Zendesk

Common Gorgias and ProProfs Help Desk Alternatives

Gorgias review compared to ProProfs Help Desk

"Perfect for documenting business processes in one easy-to-access place" - Neha

#18

WherEver Chat lets you create a custom click-to-chat link. This link can be embedded anywhere online- yellow pages, facebook, email signature, google ad etc. Free trial for one month. Learn more about WherEver Chat

Starting Price: $12 User/month

Free Trial

Common WherEver Chat and ProProfs Help Desk Alternatives

#19

TicketLab is a fully featured Help Desk Software designed to serve SMEs, Startups. TicketLab provides end-to-end solutions designed for Web App. This online Help Desk system offers Real-time Chat, Interaction Tracking, Ticket/Issue Tracking, Email In... Learn more about TicketLab

Starting Price: Available on Request

API

Common TicketLab and ProProfs Help Desk Alternatives

#20

Help Scout is a web based help desk composed for a great customer experience. It creates multiple mailboxes for each shared email address so you can work seamlessly across departments, or manage several products Read Help Scout Reviews

Starting Price: Available on Request

API
Free Trial

Comparison:

Help Scout VS Viewabo

Common Help Scout and ProProfs Help Desk Alternatives

Last Updated: April 16, 2024