ProProfs Knowledge Base
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What is ProProfs Knowledge Base?
ProProfs Knowledge Base software helps you create online documentation, manuals, user guides, FAQs, and more. It’s the perfect tool for managing business knowledge for both internal and external audiences, i.e., employees and customers, respectively.
Pricing
ProProfs Knowledge Base Starting Price
$ 79/Per Month (Annually)
Awards
Our Awards and Recognition
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Key Features of ProProfs Knowledge Base
Here are the powerful features that make ProProfs Knowledge Base stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Customizable Templates
- Wysiwyg Editor
- Version Control
- Access Controls
- Search Functionality
- Analytics And Reporting
- Multilingual Support
- Integrations
- Mobile Friendly
- User Feedback
- Sso (single Sign On)
- Roles And Permissions
- Content Categorization
- Seo Optimization
- File Attachments
- Collaboration Tools
- Automated Workflows
- Custom Branding
- Api Access
- Knowledge Base Migration
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ProProfs Knowledge Base Screenshots
ProProfs Knowledge Base Pricing
Here are the pricing plans for ProProfs Knowledge Base. Choose the plan that best fits your requirements and budget. Get Detailed ProProfs Knowledge Base pricing as per your requirements.
TEAM
$ 79
Per Month (Annually)
- Pages - 200
- Public Views - Unlimited
- Knowledgebases, Manuals & Docs - Unlimited
- Authors - 1
- Staff Users - 1
- Import Sites
- Page Templates
- Revision History & Version Control
- Private Site
- Groups & Teams - 2
- ProProfs Survey Maker - Basic $180/y value
- Customer Support - Phone Support
- Integrations - Advanced
Get Offer
BUSINESS *most popular
$ 129
Per Month (Annually)
- Pages - 300
- Public Views
- Knowledgebases, Manuals & Docs
- Authors - 1
- Staff Users - 50
- Private Site
- Groups & Teams
- ProProfs Survey Maker - Professional $480/y value
- Multi-Lingual Support
- Tooltips, Lightboxes & Pop-ups
- Conditional Content
- White Label
- Single Sourcing
- ProProfs Chat - Bronze Plan $120/y value
- Customer Support - Premium Support
- Integrations - Advanced
Get Offer
ENTERPRISE
$ 299
Per Month (Annually)
- Pages - Unlimited
- Public Views - Unlimited
- Knowledgebases, Manuals & Docs - Unlimited
- Authors - 3
- Staff Users - 200
- Import Sites
- Page Templates
- Revision History & Version Control
- Private Site
- Groups & Teams - 5
- ProProfs Survey Maker - Business $1680/y value
- Merge Tags & Content Snippets
- Multi-Lingual Support
- Tooltips, Lightboxes & Pop-ups
- Conditional Content
- White Label
- Custom Domain
- ProProfs Training Maker - Essential Plan $1200/y value
- ProProfs Chat - Silver Plan $240/y value
Get Offer
PROFESSIONAL
$ 30
Per Month (Anunualy)
- Pages - 100
- Public Views - Unlimited
- Knowledgebases, Manuals & Docs - Unlimited
- Authors - 1
- Staff Users - 1
- Import Sites
- Page Templates
- Revision History & Version Control
- Customer Support - Email Support
- Integrations - Basic
Get Offer
The pricing information for ProProfs Knowledge Base is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 8th December 2024.
Free Trial is available
ProProfs Knowledge Base Specifications
Get a closer look at the technical specifications and system requirements for ProProfs Knowledge Base. Find out if it's compatible with your operating system and other software.
Company Details :
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ProProfs Knowledge Base Comparisons
Compare ProProfs Knowledge Base with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.
ProProfs Knowledge Base Description
Here's the comprehensive description of ProProfs Knowledge Base. Gain a brief understanding of its unique features and exceptional benefits.
Supported by powerful technology, ProProfs Knowledge Base Software is a versatile tool that helps in creating cloud-based user guides, documentation, knowledge bases, and more. Its primary objective is to provide a self-service platform to customers and employees, helping them resolve queries on their own. This reduces customer tickets as well as internal support tickets by a significant number.
The wide array of features offered by this software are capable of creating content, editing and even uploading existing files in multiple formats - PDF, PPTs, MS Word files. Reports provided by this software offer actionable insights into the search patterns of visitors, successful and failed searches, and much more. Besides smart configuration settings, the software also offers advanced security controls, Google-like search mechanism, branding and customization options, and much more.
Built carefully and comprising robust features and settings, ProProfs Knowledge Base software is clearly one of the most preferred knowledge management tools in the market
Product Offerings:
- Help Authoring Software
- Sales Enablement Software
- Technical Manual Software
- IT Documentation software
- Technical Documentation Software
- Training Documentation Software
- Context-Sensitive Help Software
- Help Documentation Software
Important Features:
- Simple & Easy
- Anytime, Anywhere Access
- Reduce Customer Tickets
- Customize & Brand
- Security Controls
- Retain Employee Knowledge
- Highly Searchable
- Centralize Documents
- Analytics & Reports
ProProfs Knowledge Base Resources
Overall ProProfs Knowledge Base Reviews
Thinking about using ProProfs Knowledge Base? Check out verified user reviews & ratings based on ProProfs Knowledge Base's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
ProProfs Knowledge Base Pros and Cons
"The search functionality is very robust. Users can quickly find the information they need, even with a large knowledge base. The search engine supports full-text search, keywords, and tags, making it highly effective at retrieving relevant results."
"All the features of the knowledge base are stellar, but we like the extensive customizations it provides. With this tool, we transformed the appearance of our HR documentation to match the theme of our brand."
"The templates and the tool’s ability to use both written and visual content for documentation are what we like most."
"The search results sometimes show irrelevant entries but do show the keyword-containing page anyway."
"Everything is great, except there isnt a free version of the tool."
"It is an all-around product. If I had to nitpick, I would suggest extending the trial period to 30 days."
SoftwareSuggest reviews are authentic and verified. Here's how.
Showing 3 out of 30 Reviews
Mandeep S.
Sr. SEO Executive
Used the software for : 1-2 years (Weekly)
Company Size :201-500 employees
Verified via linkedIn.
Verified Reviewer
Efficient Search Functionality for Quick and Accurate Results
Efficient search functionality provides quick and accurate results, enhancing the user experience.
ProProfs Knowledge Base After Sales Service Rating
What do you like best about ProProfs Knowledge Base?
The search functionality is very robust. Users can quickly find the information they need, even with a large knowledge base. The search engine supports full-text search, keywords, and tags, making it highly effective at retrieving relevant results.
What do you dislike about ProProfs Knowledge Base?
The search results sometimes show irrelevant entries but do show the keyword-containing page anyway.
What features is ProProfs Knowledge Base currently missing?
No
What other products like ProProfs Knowledge Base have you used or evaluated?
No
Useful 0
vaibhav d.
Marketing executive
Used the software for : 6-12 months (Weekly)
Company Size :11-50 employees
Verified via linkedIn.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Streamlined our employee onboarding process
Onboarding employees became much easier once we implemented ProProfs Knowledge Base. Using the ready-made templates, we could effortlessly create various documents like HR policies and employee handbooks. Moreover, the tool allowed our new hires to complete the onboarding process independently.
ProProfs Knowledge Base Mobile App Experience
ProProfs Knowledge Base After Sales Service Rating
What do you like best about ProProfs Knowledge Base?
All the features of the knowledge base are stellar, but we like the extensive customizations it provides. With this tool, we transformed the appearance of our HR documentation to match the theme of our brand.
What do you dislike about ProProfs Knowledge Base?
Everything is great, except there isnt a free version of the tool.
What features is ProProfs Knowledge Base currently missing?
Nothing such
Useful 0
Danish H.
Website developer
Used the software for : 6-12 months (Weekly)
Company Size :11-50 employees
Verified via linkedIn.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Effortless documentation of business processes
There are many business processes that our employees initially find difficult to understand. ProProfs Knowledge Base has helped us document all our operations step-by-step with clear explanations and powerful visuals. Now, our employees can access the processes from anywhere, at any time.
ProProfs Knowledge Base Mobile App Experience
ProProfs Knowledge Base After Sales Service Rating
What do you like best about ProProfs Knowledge Base?
The templates and the tool’s ability to use both written and visual content for documentation are what we like most.
What do you dislike about ProProfs Knowledge Base?
It is an all-around product. If I had to nitpick, I would suggest extending the trial period to 30 days.
What features is ProProfs Knowledge Base currently missing?
There is nothing such missing
How ProProfs Knowledge Base is better/different from its competitors?
It’s a well-designed tool and has a user-friendly interface, robust features, and is easily scalable.
Useful 0
Alternatives of ProProfs Knowledge Base
Explore alternative software options that can fulfill similar requirements as ProProfs Knowledge Base. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
ProProfs Knowledge Base FAQs
How much does ProProfs Knowledge Base cost?
The starting price of ProProfs Knowledge Base is $ 79/Per Month (Annually). It has different pricing plans:
- TEAM : $ 79/Per Month (Annually)
- BUSINESS *most popular : $ 129/Per Month (Annually)
- ENTERPRISE : $ 299/Per Month (Annually)
- PROFESSIONAL : $ 30/Per Month (Anunualy)
ProProfs Knowledge Base also provides a free trial to users.
What apps do ProProfs Knowledge Base integrate with?
ProProfs Knowledge Base integrates with various apps:
- Zendesk
- Desk.com
- Google Analytics
- Google Fonts
- Google Translate
- LiveChat
- ProProfs chat
- Freshdesk
- Olark
- Snap Engage
- Wufoo
- Tidio Chat
- Jira
- Disqus
- Salesforce
What are the top 5 features for ProProfs Knowledge Base?
The top 5 features for ProProfs Knowledge Base are:
- Email Integration
- Knowledge Management
- Project Management
- Task Management
- Call Center
What types of businesses does ProProfs Knowledge Base serve?
ProProfs Knowledge Base serves a wide range of businesses, including but not limited to Freelancer, Startups, SMBs, Enterprises & .
How is ProProfs Knowledge Base commonly used?
ProProfs Knowledge Base is commonly used for various purposes, such as Knowledge Management, Knowledge Base and more.
Who are the primary competitors of ProProfs Knowledge Base?
The three major competitors of ProProfs Knowledge Base are Richpanel, NetKeeper and Cayzu. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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