ProProfs Knowledge Base
What is ProProfs Knowledge Base?
ProProfs Knowledge Base software helps you create online documentation, manuals, user guides, FAQs, and more. It’s the perfect tool for managing business knowledge both for internal and external audience i.e., employees and customers, respectively.
ProProfs Knowledge Base Starting Price
$ 79/Per Month (Annually)
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ProProfs Knowledge Base Screenshots
Key Features of ProProfs Knowledge Base
Here are the powerful features that make ProProfs Knowledge Base stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Email Integration
- Help Desk
- Knowledge Management
- Project Management
- Task Management
- Content Management System
- Online Activation
- Social Media Integration
- Onboarding
- Self Service Portal
- Customizable Branding
- Offline Form
- Real Time Monitoring
- File Sharing
- Live chat system
- Workflow Management
ProProfs Knowledge Base Pricing
Here are the pricing plans for ProProfs Knowledge Base. Choose the plan that best fits your requirements and budget. Get Detailed ProProfs Knowledge Base pricing as per your requirements.
- Pages - 200
- Public Views - Unlimited
- Knowledgebases, Manuals & Docs - Unlimited
- Authors - 1
- Staff Users - 1
- Import Sites
- Page Templates
- Revision History & Version Control
- Private Site
- Groups & Teams - 2
- ProProfs Survey Maker - Basic $180/y value
- Customer Support - Phone Support
- Integrations - Advanced
- Pages - 300
- Public Views
- Knowledgebases, Manuals & Docs
- Authors - 1
- Staff Users - 50
- Private Site
- Groups & Teams
- ProProfs Survey Maker - Professional $480/y value
- Multi-Lingual Support
- Tooltips, Lightboxes & Pop-ups
- Conditional Content
- White Label
- Single Sourcing
- ProProfs Chat - Bronze Plan $120/y value
- Customer Support - Premium Support
- Integrations - Advanced
- Pages - Unlimited
- Public Views - Unlimited
- Knowledgebases, Manuals & Docs - Unlimited
- Authors - 3
- Staff Users - 200
- Import Sites
- Page Templates
- Revision History & Version Control
- Private Site
- Groups & Teams - 5
- ProProfs Survey Maker - Business $1680/y value
- Merge Tags & Content Snippets
- Multi-Lingual Support
- Tooltips, Lightboxes & Pop-ups
- Conditional Content
- White Label
- Custom Domain
- ProProfs Training Maker - Essential Plan $1200/y value
- ProProfs Chat - Silver Plan $240/y value
- Pages - 100
- Public Views - Unlimited
- Knowledgebases, Manuals & Docs - Unlimited
- Authors - 1
- Staff Users - 1
- Import Sites
- Page Templates
- Revision History & Version Control
- Customer Support - Email Support
- Integrations - Basic
ProProfs Knowledge Base Specifications
Get a closer look at the technical specifications and system requirements for ProProfs Knowledge Base. Find out if it's compatible with your operating system and other software.
- Zendesk
- Desk.com
- Google Analytics
- Google Fonts
- Google Translate
- LiveChat
- ProProfs chat
- Freshdesk
- Olark
- Snap Engage
- Wufoo
- Tidio Chat
- Jira
- Disqus
- Salesforce
ProProfs Knowledge Base Comparisons
Compare ProProfs Knowledge Base with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.
ProProfs Knowledge Base Description
Here's the comprehensive description of ProProfs Knowledge Base. Gain a brief understanding of its unique features and exceptional benefits.
Supported by powerful technology, ProProfs Knowledge Base Software is a versatile tool that helps in creating cloud-based user guides, documentation, knowledge bases, and more. Its primary objective is to provide a self-service platform to customers and employees, helping them resolve queries on their own. This reduces customer tickets as well as internal support tickets by a significant number.
The wide array of features offered by this software are capable of creating content, editing and even uploading existing files in multiple formats - PDF, PPTs, MS Word files. Reports provided by this software offer actionable insights into the search patterns of visitors, successful and failed searches, and much more. Besides smart configuration settings, the software also offers advanced security controls, Google-like search mechanism, branding and customization options, and much more.
Built carefully and comprising robust features and settings, ProProfs Knowledge Base software is clearly one of the most preferred knowledge management tools in the market
Product Offerings:
- Help Authoring Software
- Sales Enablement Software
- Technical Manual Software
- IT Documentation software
- Technical Documentation Software
- Training Documentation Software
- Context-Sensitive Help Software
- Help Documentation Software
Important Features:
- Simple & Easy
- Anytime, Anywhere Access
- Reduce Customer Tickets
- Customize & Brand
- Security Controls
- Retain Employee Knowledge
- Highly Searchable
- Centralize Documents
- Analytics & Reports
ProProfs Knowledge Base Customers
ProProfs Knowledge Base Videos
Overall ProProfs Knowledge Base Reviews
Here's our unbiased review of ProProfs Knowledge Base. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
ProProfs Knowledge Base Pros and Cons
"All the features of knowledge base are stellar, but we like the extensive customizations it provides.. With this tool, we transformed the appearance of our HR documentation to match the theme of our brand."
"The templates and the tool’s ability to use both written and visual content for documentation are what we like the most."
"Its user-friendly interface has made the process effortless."
"Everything is great, except there is no free version of the tool."
"Itis an all-around product. If I had to nitpick, I suggest extending the trial period to 30 days."
"The user interface is undoubtedly awesome but I feel that there can be improvements made in terms of design"
29 ProProfs Knowledge Base Reviews
Hear directly from customers who have used ProProfs Knowledge Base. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
vaibhav d.
Marketing executive
Used the software for : 6-12 months (Weekly)
Company Size :11-50 employees
Streamlined our employee onboarding process
Onboarding employees became a lot easier once we implemented ProProfs Knowledge Base. Using the ready-made templates, we could effortlessly create various documents like HR policies and employee handbooks. Moreover, the tool allowed our new hires to complete the onboarding process independently.
ProProfs Knowledge Base Mobile App Experience
ProProfs Knowledge Base After Sales Service Rating
What do you like best about ProProfs Knowledge Base?
All the features of knowledge base are stellar, but we like the extensive customizations it provides.. With this tool, we transformed the appearance of our HR documentation to match the theme of our brand.
What do you dislike about ProProfs Knowledge Base?
Everything is great, except there is no free version of the tool.
What features is ProProfs Knowledge Base currently missing?
Nothing such
Danish H.
Website developer
Used the software for : 6-12 months (Weekly)
Company Size :11-50 employees
Verified By : 
Effortless documentation of business processes
There are many business processes that our employees find difficult to understand initially. ProProfs Knowledge Base has helped us document all our operations step-by-step with clear explanations and powerful visuals. Now our employees can access the processes from anywhere, anytime.
ProProfs Knowledge Base Mobile App Experience
ProProfs Knowledge Base After Sales Service Rating
What do you like best about ProProfs Knowledge Base?
The templates and the tool’s ability to use both written and visual content for documentation are what we like the most.
What do you dislike about ProProfs Knowledge Base?
Itis an all-around product. If I had to nitpick, I suggest extending the trial period to 30 days.
What features is ProProfs Knowledge Base currently missing?
There is nothing such missing
How ProProfs Knowledge Base is better/different from its competitors?
It’s a well-designed tool and has a user-friendly interface, robust features, and is easily scalable.
Raj S.
Senior Associate
Used the software for : Less than 6 months (Daily)
Company Size :51-200 employees
Super helpful and user friendly
ProProfs Knowledge Base helped us create a self-service help center that has been incredibly helpful in reducing our support ticket volume. Now the solution to most of our customer queries lies in the centralized information library that can be accessed from anywhere, anytime.
ProProfs Knowledge Base Mobile App Experience
ProProfs Knowledge Base After Sales Service Rating
What do you like best about ProProfs Knowledge Base?
Its user-friendly interface has made the process effortless.
What do you dislike about ProProfs Knowledge Base?
The user interface is undoubtedly awesome but I feel that there can be improvements made in terms of design
What features is ProProfs Knowledge Base currently missing?
Nothing such which is missing
How ProProfs Knowledge Base is better/different from its competitors?
It is a simple and versatile tool and at the same time, it isn’t heavy on the pocket. This tool can even fit the budget of a small company.
Aditi A.
Marketing Executive
Used the software for : 1-2 years (Daily)
Company Size :201-500 employees
Verified By :
A boon for our HR department
Work has become a lot easier for our HR team now. Earlier, they had to move around the office for recruitment, training, and much more. Thanks to ProProfs, they have been able to centralize the data and other important information required for HR documentation.
ProProfs Knowledge Base After Sales Service Rating
What do you like best about ProProfs Knowledge Base?
Thanks to the excellent customizations, our HR documentation now looks like an extension of our brand.
What do you dislike about ProProfs Knowledge Base?
We would love to see the trial period extended to at least 30 days.
What features is ProProfs Knowledge Base currently missing?
no
Deepa
Executive
Used the software for : 6-12 months (Weekly)
Company Size :51-200 employees
An easy and delightful experience
ProProfs Knowledge Base has improved our employees' work lives in many ways. They can now collaborate and share knowledge with minimum hassles. It is the best tool.
ProProfs Knowledge Base Mobile App Experience
ProProfs Knowledge Base After Sales Service Rating
What do you like best about ProProfs Knowledge Base?
The ready-to-use templates, easy customizations, and robust reporting are among its top 3 features.
What do you dislike about ProProfs Knowledge Base?
We are yet to explore all the possibilities of this tool. It’s too soon to pinpoint something.
What features is ProProfs Knowledge Base currently missing?
Not now
How ProProfs Knowledge Base is better/different from its competitors?
If we compare ProProfs with its competitors, it becomes clear that the built-in reports are far more insightfu.
Alternatives of ProProfs Knowledge Base
Explore alternative software options that can fulfill similar requirements as ProProfs Knowledge Base. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
ProProfs Knowledge Base FAQs
How much does ProProfs Knowledge Base cost?
The starting price of ProProfs Knowledge Base is $ 79/Per Month (Annually). It has different pricing plans:
- TEAM : $ 79/Per Month (Annually)
- BUSINESS *most popular : $ 129/Per Month (Annually)
- ENTERPRISE : $ 299/Per Month (Annually)
- PROFESSIONAL : $ 30/Per Month (Anunualy)
ProProfs Knowledge Base also provides a free trial to users.
What apps do ProProfs Knowledge Base integrate with?
ProProfs Knowledge Base integrates with various apps:
- Zendesk
- Desk.com
- Google Analytics
- Google Fonts
- Google Translate
- LiveChat
- ProProfs chat
- Freshdesk
- Olark
- Snap Engage
- Wufoo
- Tidio Chat
- Jira
- Disqus
- Salesforce
What are the top 5 features for ProProfs Knowledge Base?
The top 5 features for ProProfs Knowledge Base are:
- Email Integration
- Help Desk
- Knowledge Management
- Project Management
- Task Management
