20 Best Competitors and Alternatives to ProProfs Knowledge Base

Showing 1 - 20 of 153 products
#1

Zendesk's solution is good, it allows us to manage our clients' support tickets and enables us to have a page where each client can open a case directly without having to call the help desk. It also allows us to have a knowledge base that can be accessed by engineers and ... Read Zendesk Reviews

Starting Price: $19 Agent/Month

Mobile App
API

Comparison:

Zendesk VS Desk365

Common Zendesk and ProProfs Knowledge Base Alternatives

Zendesk review compared to ProProfs Knowledge Base

"Good ticket management" - Javier D'Addino

#2

Well as you know everything has two side. So, also this software has pros and cons.but overall its nice.u must try it and observed. It isn't good.By the way I'm not expert so ,I didn't tell you more about this. I'm really impressed by it. So, I recommend it to every person to use... Read ManageEngine ServiceDesk Plus Reviews

Starting Price: $8 Technician/Month

Common ManageEngine ServiceDesk Plus and ProProfs Knowledge Base Alternatives

ManageEngine ServiceDesk Plus review compared to ProProfs Knowledge Base

"I used this for a good time, it's best" - Mudit Mishra

#3

Very easy to keep everything organized and to keep track of everything. We are a small and growing e-commerce business using Hiver for 2+ years. It helps to keep everything from being lost in the shuffle and allows us to share important information about our clients amongst the t... Read Hiver Reviews

Starting Price: $14 User/Month

Comparison:

Hiver VS Front

Common Hiver and ProProfs Knowledge Base Alternatives

Hiver review compared to ProProfs Knowledge Base

"They are fantastic at onboarding. They kept offering follow ups even when everybody was up and using it." - Waleed Farooq

#4

Salesforce has been instrumental in helping our business grow. The platform's versatility, automation, and analytics tools have streamlined our operations and improved our ability to serve our customers. While there is a learning curve, the investment is worth it, and the res... Read Salesforce Reviews

Starting Price: $25 User/Month

Mobile App
API

Common Salesforce and ProProfs Knowledge Base Alternatives

Salesforce review compared to ProProfs Knowledge Base

"Budget friendly, yet exhaustive CRM " - Pratik Jha

#5

I have used this platform and obtained too much knowledge about how to solve our business planning issues and other projects. Best and best place to meet up with new ideas. Read Freshdesk Reviews

Starting Price: Available on Request

API

Common Freshdesk and ProProfs Knowledge Base Alternatives

Freshdesk review compared to ProProfs Knowledge Base

"Review for freshdesk " - Iqra Khadim

#6

So far it has proven to be a very stable and efficient program. It has the option to print remotely. It works perfectly with SaaS and web implementations. The screen can be shared. Multiple monitors can be accessed using the remote desktop software. Has a solid file transfer mode Read RemotePC Reviews

Starting Price: Available on Request

Comparison:

RemotePC VS Splashtop

Common RemotePC and ProProfs Knowledge Base Alternatives

RemotePC review compared to ProProfs Knowledge Base

"RemotePC is one of the best softwares to work remotely" - Avinash mishra

#7

Essential tool for ticketing purpose, provides many features and services. Includes the ITIL practices such as Incident, problem, change management. Can link tickets to one another. Can be integrated with other softwares Read SysAid Reviews

Starting Price: Available on Request

Common SysAid and ProProfs Knowledge Base Alternatives

SysAid review compared to ProProfs Knowledge Base

"Good and essential tool for ticketing purpose" - Prachi

#8

Wonder full app! I really like the user interface, dashboard and also like the QR code feature. Satisfied with the app management system. Thank you ubiAttendance Read ControlHippo Reviews

Starting Price: Available on Request

Common ControlHippo and ProProfs Knowledge Base Alternatives

ControlHippo review compared to ProProfs Knowledge Base

"Wonderful App" - Riya Shakya

#9

Hubspot has made email campaigning easier for my organization. The features are good but it need a little bit of technical know-how to maneuver, even though there are guide pop-ups to teach how to use each feature Read Hubspot CRM Reviews

Starting Price: $45 Per Month

Mobile App

Common Hubspot CRM and ProProfs Knowledge Base Alternatives

Hubspot CRM review compared to ProProfs Knowledge Base

"The use of Hubspot CRM" - Judith Richard

#10

We love using live agents on a daily bases. Saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use. Read LiveAgent Reviews

Starting Price: $9 Agent/Month

Mobile App
API
Free Trial

Common LiveAgent and ProProfs Knowledge Base Alternatives

LiveAgent review compared to ProProfs Knowledge Base

"easy to use and very helpful customer service tool" - Jozef

#11

The profile enrichment and webform connection features have greatly enhanced my ability to maintain a large contacts database. Also, the detailed contact dashboard allows for customization. Read BIGContacts Reviews

Starting Price: $5 User/Month/Billed Annually

API
Free Trial

Common BIGContacts and ProProfs Knowledge Base Alternatives

BIGContacts review compared to ProProfs Knowledge Base

"Smooth-running solution for contact management" - Shrishti Singh

#12

I am using EngageBay with one of my clients, a small travel business. We have been using EngageBay for almost 3 years now for our newsletters, customer service, and marketing automation in two languages. We integrated EngageBay with GravityForms on our WP site and automated the c... Read EngageBay Reviews

Starting Price: Available on Request

Free Trial

Common EngageBay and ProProfs Knowledge Base Alternatives

EngageBay review compared to ProProfs Knowledge Base

"Comprehensive CRM cloud software with great value for money" - Christina Oehler (Comquat)

#13

We started using ProProfs Help Desk as a replacement for our in-house ticketing system. The tool was recommended to us by many businesses who had lately adopted multiple ProProfs products. We use this tool to efficiently handle all our inbound and outbound email communications fr... Read ProProfs Help Desk Reviews

Starting Price: $30 Per Month

API
Free Trial

Common ProProfs Help Desk and ProProfs Knowledge Base Alternatives

ProProfs Help Desk review compared to ProProfs Knowledge Base

"One of the best ticketing software available in the market" - Bernice Sander

#14

It is a good ticketing software. It is very easy to use. This made our process smoother. The backend support team is also nice. We get on-time support from them. Read Faveo HelpDesk Reviews

Starting Price: $5500 Onetime

API
Free Trial

Common Faveo HelpDesk and ProProfs Knowledge Base Alternatives

Faveo HelpDesk review compared to ProProfs Knowledge Base

"Ticketing softwer " - Manisha Nayak

#15

We have used Livezilla for a while now and can safely conclude that it is among the best software in its segment to have come in a long time. The extremely useful and intuitive features such as live chat support, geo tagging, and unlimited chats have helped us in improving our cu... Read LiveZilla Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Common LiveZilla and ProProfs Knowledge Base Alternatives

LiveZilla review compared to ProProfs Knowledge Base

"It is best software" - Payal

#16

Front App is a fully featured Help Desk Software designed to serve SMEs, Startups. Front App provides end-to-end solutions designed for Macintosh. This online Help Desk system offers Notes Management, Team Chat, Message Personalization, Interaction T... Learn more about Front App

Starting Price: Available on Request

API

Comparison:

Front App VS Zendesk

Common Front App and ProProfs Knowledge Base Alternatives

#17

My company depends mainly on the quality of customer center performance. It was a huge relief when we launched BPM online CRM. Every single task is organized in a way that it will speed up the workflow and improve our service for customers. My team is able to process all client r... Read Creatio Reviews

Starting Price: Available on Request

API
Free Trial

Comparison:

Creatio VS Appian

Common Creatio and ProProfs Knowledge Base Alternatives

Creatio review compared to ProProfs Knowledge Base

"Good software for customer support" - Viral

#18

I see it as the perfect CRM for your sales. Handles all necessary sales automation process with all perfection. I have discovered also that it has several variants and can work virtually for all kinds of businesses Read Vtiger CRM Reviews

Starting Price: $12 User/Month

Mobile App
API
Free Trial

Comparison:

Vtiger CRM VS Act!

Common Vtiger CRM and ProProfs Knowledge Base Alternatives

Vtiger CRM review compared to ProProfs Knowledge Base

"Great All in One CRM" - Sophia Anah

#19

ThinkOwl is a fully featured Help Desk Software designed to serve Agencies, SMEs. ThinkOwl provides end-to-end solutions designed for Windows. This online Help Desk system offers Action Management, Real-time Chat, Knowledge Management, Document Stora... Learn more about ThinkOwl

Starting Price: Available on Request

API

Common ThinkOwl and ProProfs Knowledge Base Alternatives

#20

The servicenow tool is a ticketing tool majorly used for handling incidents, access request, problem management, and populating those requests to be resolved by their individual handling teams Read ServiceNow ITSM Reviews

Starting Price: Available on Request

API

Common ServiceNow ITSM and ProProfs Knowledge Base Alternatives

ServiceNow ITSM review compared to ProProfs Knowledge Base

"Featuring the itsm tool" - Kanika Gupta

Last Updated: October 19, 2023