Pulsedesk
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What is Pulsedesk?
Pulsedesk is a comprehensive customer support platform that centralizes all service requests. It features seamless delegation, online chat, and automation tools to enhance productivity. Additionally, it offers a user-friendly knowledge base, client portal, and robust API integrations.
Pulsedesk Starting Price
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Key Features of Pulsedesk
Here are the powerful features that make Pulsedesk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Ticket Management
- Automated Call Distribution
- Interactive Voice Response
- Call Recording
- Real Time Analytics
- Customizable Dashboards
- Knowledge Base Integration
- Multi Channel Support
- Customer Relationship Management
- Performance Metrics
- Call Monitoring
- Agent Scripting
- Call Queuing
- Voicemail Management
- Call Transfer
- Call Conferencing
- Outbound Dialing
- Call Tagging
- Service Level Agreement Management
- Feedback Collection
Pulsedesk Screenshots
Pulsedesk Specifications
Get a closer look at the technical specifications and system requirements for Pulsedesk. Find out if it's compatible with your operating system and other software.
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Pulsedesk FAQs
What are the top 5 features for Pulsedesk?
The top 5 features for Pulsedesk are:
- Help Desk
- Contact Center Knowledge Base
What type of customer support is available from Pulsedesk?
The available support which Pulsedesk provides is:
- Phone
What platforms does Pulsedesk support?
Pulsedesk supports a variety of platforms including Android.
What types of businesses does Pulsedesk serve?
Pulsedesk serves a wide range of businesses, including but not limited to Startups, SMEs & Enterprises.
Who are the primary competitors of Pulsedesk?
The three major competitors of Pulsedesk are amberSearch, Vistio and Mayday. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
