What is Qualaroo?

Qualaroo is a fully featured Survey Software designed to serve SMEs, Enterprises. Qualaroo provides end-to-end solutions designed for Web App. This online Survey system offers Mobile Survey, Site Intercept Survey, Email Marketing, Question Branching, Offline Response Collection at one place.

Qualaroo Starting Price

$ 80/Single User

Qualaroo Awards

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Our Awards and Recognition

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Qualaroo Screenshots

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Key Features of Qualaroo

  • Survey Management
  • 360 Degree Feedback
  • Feedback Management
  • Surveys & Feedback
  • Dashboard
  • Qualitative Analysis
  • Quantitative Analysis
  • A/B Testing
  • Data Analysis Tools
  • Question Branching
  • Customer Review Platform
  • Sentiment Analysis
  • Community Management
  • Feedback Collection
  • Customer Engagement
  • Conversion Tracking
  • Email Marketing
  • Tablet Surveys
  • Web Surveys
  • Embedded Survey
  • Mobile Survey
  • Custom Survey URLs
  • Skip Logic
  • Offline Response Collection
  • Embeddable Survey
  • Question Library
  • Supports Audio / Images / Video
  • Site Intercept Survey
  • For Mobile
  • For Websites
  • Usability Testing
  • User Journeys
  • Surveys
  • Customer Journey Mapping
  • Website Analytics
  • Customizable Questions
  • User Research Analysis
  • Split Testing
  • User Research
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Qualaroo Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

Qualaroo Pricing

Essentials
$ 80
Single User
  • Basic Questions
  • Unlimited Nudges views
  • Branding
  • Skip Logic & Question Branching
  • Targeting
  • Templates
Get Pricing
Premium
$ 160
3 Users
  • All the features of Essentials Plan
  • Advanced Questions
  • Exit Survey
  • Mobile Nudge
  • Nudge for Prototypes
  • NPS
  • Smart Response
  • Advance Targeting
Get Pricing

Company Details

Company Name :

Qualaroo

Website :

Visit Website

Full Address :

San Mateo, California USA

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Starting at $ 12.49

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Qualaroo Description

Qualaroo is an online survey tool that lets you ask the right question to the right person at the right time.

The questions are asked via unobtrusive ‘Nudges’, and the responses are processed through their proprietary Sentiment Analysis. This runs on IBM Watson, a powerful natural-language-processing AI that gives you actionable user insights.

Several brands, from eBay, Shopify, Udemy and LinkedIn to Glassdoor, rely on the Qualaroo technology to learn about their users and improve their offerings.

The tool is popular with users due to the following features:

  • Unlimited Nudges
  • Advanced audience segmentation
  • Sentiment Analysis by IBM Watson
  • Visual customization
  • Feedback campaign consultation
  • Mobile Web Nudge™, In-Product Nudge™, Link Nudge
  • Advanced export capabilities
  • Powerful integrations with Google Analytics, Marketo, Zapier, Slack and more

They have different plans and provide a free trial period for you to check out all the features. Regardless of the plan chosen, every Qualaroo user gets the core features that every good survey software needs:

  • Engagement options - In-Product Nudge™, Link Nudge™, Website Overlay, Lead Gen Form and NPS
  • Survey customization - Branching & Skip Logic, Visual Customization and Nudge Placement (Left, Right, Top, Bottom, Center)
  • Audience targeting - Behavioral, URL, and Technology

With a variety of templates to choose from, Qualaroo is a customer and user feedback software that is 10x more valuable than email surveys.

Alternatives of Qualaroo

Available on request

Free Demo Get Pricing

Qualaroo Videos

Integrations

GMail, Slack, Hubspot, Mailchimp, Google Analytics, Terelium, Marketo, Adobe Analytics, Salesforce, Intercom, Tableau, Webhooks, Kissmetrics, Fullstory, Google Tag Manager, Google Optimize, Optimizely

Overall Reviews

4.9/5

Based on 26 Reviews

Write a Review Or
Ask a question
Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.6

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

Qualaroo Pros and Cons

Pros

"Branching and skip logic, multi-language support,"

"Comes with an automatic NPS calculator. It made tracking our NPS a breeze."

"The pop-up surveys are really easy to create and deploy on our website and mobile app We set up an NPS survey within minutes which was pleasantly surprising"

Cons

"Pricing is an issue, and I hope they can come up with new plans for different businesses and startups."

"More diverse pricing to suit different businesses."

"The pricing options are limited I feel I would like more flexible plans"

Qualaroo Reviews (26)

manish p.

Software Engineer

Used the software for : Less than 6 months (Weekly)

Company Size :51-200 employees

5.0

Oct 03, 2022

Impressive branching and skip logic with

Although the price is a concern, we had a fantastic experience with the tool. We used in-product surveys in our prototype to collect stakeholders' feedback on the design and get it ready for launch. The analytics dashboard was straightforward to understand and clutter-free.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Qualaroo IOS?> App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

Branching and skip logic, multi-language support,

What do you dislike about Qualaroo?

Pricing is an issue, and I hope they can come up with new plans for different businesses and startups.

What features is Qualaroo currently missing?

the employee survey is missing

What other products like Qualaroo have you used or evaluated?

I try Surveymonkey for survey creation

How Qualaroo is better/different from its competitors?

Qualaroo customer support and help articles help me to run a survey in very less time

Dhritraj J.

Marketing Associate

Used the software for : 6-12 months (Weekly)

Company Size :501-1000 employees

4.0

Sep 01, 2022

Has a great NPS program

We used their NPS survey templates to gauge our customer loyalty and then leveraged sentiment analysis to collect qualitative data and quantitative insights. I appreciate that it lets us share the reports on different channels in Slack.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

Comes with an automatic NPS calculator. It made tracking our NPS a breeze.

What do you dislike about Qualaroo?

More diverse pricing to suit different businesses.

What features is Qualaroo currently missing?

Add more template

What other products like Qualaroo have you used or evaluated?

Surveysparrow

How Qualaroo is better/different from its competitors?

Qualaroo Customer Support is really helpful for my team

Alex B.

Product Specialist

Used the software for : Free trial (Weekly)

Company Size :51-200 employee

5.0

Jun 17, 2022

Very easy pop-up surveys

We used the customizable templates to create an NPS survey which started collecting feedback in about an hour of us purchasing the tool. The targeting options were also beneficial and made it easy for our team.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

The pop-up surveys are really easy to create and deploy on our website and mobile app We set up an NPS survey within minutes which was pleasantly surprising

What do you dislike about Qualaroo?

The pricing options are limited I feel I would like more flexible plans

What features is Qualaroo currently missing?

Email surveys

What other products like Qualaroo have you used or evaluated?

Surveymonkey

How Qualaroo is better/different from its competitors?

qualaroo is better for sentiment analysis

Vaibhav

Executive

Used the software for : 6-12 months (Daily)

Company Size :51-200 employee

5.0

May 25, 2022

Perfect to validate your prototypes

I appreciate how simple it is to create small pop-up surveys and add them to the prototypes to collect contextual feedback on designing the front. It was easy to collaborate with team members and understand what the stakeholders wanted by using these surveys to collect their feedback.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

Templates, easy to create surveys, and the feedback analysis feature

What do you dislike about Qualaroo?

Would appreciate a drag-and-drop editor.

What features is Qualaroo currently missing?

No

What other products like Qualaroo have you used or evaluated?

Surveymonkey

How Qualaroo is better/different from its competitors?

Qualaroo have many features like sentiment analysis, white labeling

neha

Used the software for : 2+ years

Company Size :51-200 employee

5.0

May 05, 2022

Advanced targeting is WOW!

Although we would have been happier if there were industry-specific survey templates, my team loved the templates. But, the advanced targeting was the highlight of our experience. It was easy to segregate our audience and zero in on specific demographics.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

I haven’t come across a tool except Qualaroo that offers such amazing advanced targeting options for this price.

What do you dislike about Qualaroo?

The UI of the dashboard is a little meh… It could use some zazz.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

No

Naman

Used the software for : 2+ years

Company Size :51-200 employee

5.0

May 02, 2022

A little costly but you also get advanced features

Since it was our first time designing surveys, we hardly had any idea. The templates were beneficial for this. We also found the right questions to ask in the surveys from its question library.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo IOS?> App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

Qualaroo offers a wide range of survey templates.

What do you dislike about Qualaroo?

None that we came across yet.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

No

sara

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 08, 2022

Expensive but worth it because of many advanced features

We needed a tool that not only collects and analyzes feedback but also supports collaboration with our CRM and marketing tools. Qualaroo’s impressive integration gave us just that. Features like survey templates, multiple survey types, and advanced targeting were some of the most useful features.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

It's easy setup and pop-up surveys

What do you dislike about Qualaroo?

There should be more price options

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

I don't think there is anything mising

ANUSHKA

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 01, 2022

Powerful tool to get contextual feedback with pop-up surveys

We wanted to gather contextual feedback from our customers so that we can see where we need to improve and that’s exactly what we were able to do with Qualaroo. We used branching logic and screeners so that only specific customers can take the survey and give us precise feedback.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

It was easy to tag responses and come back to them, assign them tickets that helped us analyze the feedback and take action on it. The integrations also helped with transporting data into other tools.

What do you dislike about Qualaroo?

Nothing at the moment.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

we didn't find any features missing as per our use

Mark F.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 14, 2022

Impressive survey templates and features like branching logic

Qualaroo’s pop-up surveys are easy to deploy on our website, mobile app and we even used it in prototypes. It really is a whole package since you don't get advanced targeting, response tagging, and a great dashboard with every tool.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

It has some cool features like it helps create surveys in many languages, comes with a huge question library and templates, and advanced targeting and reporting.

What do you dislike about Qualaroo?

I haven’t come across any con as of now.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

Survey templates could have been better

ashu

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 14, 2022

Offers amazing pop-up surveys

Its pop-up surveys are great to add to my mobile app and even website and collect responses from customers without disturbing their experience. Also, not many tools have advanced targeting so it's something cool that Qualaroo has it.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

Its integrations with tools like HubSpot, Zapier, MailChimp, and more.

What do you dislike about Qualaroo?

The dashboard is a little bland.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

No, All is fine.

Gajendra S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 14, 2022

Effortless to collect feedback in real-time

Apart from the pre-designed templates, we appreciate the targeting, response tagging, the branching and skip logic for our surveys. It makes it easy to analyze the responses and get back to specific ones using the response tagging. With its easy set up, we were able to launch a survey and collect feedback within the first hour.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

Its pop-ups surveys are great for collecting in-context feedback without disrupting the customer experience.

What do you dislike about Qualaroo?

I would like to see more price plan options since it can be expensive for small businesses.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

Nope

Nick F.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 24, 2022

A great tool to optimize your website

We got Qualaroo to improve and optimize our website by learning about the behaviors of our visitors. It does an excellent job for us and we were able to gather valuable feedback for our website.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

It is one of the best tools we have used for customer feedback and its sentiment analysis feature is just great. It was very easy to deploy and reporting dashboard is easy to use.

What do you dislike about Qualaroo?

It lacks customization options and templates could have been better.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

None

Shashank C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 20, 2021

Does the job, but it comes at a cost

We found that collecting feedback and conducting market research is effortless with Qualaroo and the number of deployment options makes it even more so. We were also amazed to see how Qualaroo does not impact the performance of the webpage, unlike most of the other survey tools and their web extensions.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Qualaroo IOS?> App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

The range of customization is incredible, and you can completely transform your surveys and give them a personalized look for your own brand or the organization you work with for a lasting impression.

What do you dislike about Qualaroo?

We wish there were more affordable short-term pricing plans available because for a small business like ours, it can get a little expensive.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

The reporting system and the dashboard work great, but I wish it would offer a bit more functionality out of it.

What other products like Qualaroo have you used or evaluated?

Zoho Survey, Typeform

How Qualaroo is better/different from its competitors?

Customer support is very good

Qualaroo Dec 21, 2021

Thanks For Reviewing Qualaroo

Divyam

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 20, 2021

Using Qualaroo to drive in website conversions.

I own a small online business and have implemented Qualaroo to deal with low website traffic and high bounce rate. By deploying Qualaroo on my website, I was able to interact with every customer and understand their perception of my business.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

Qualaroo was effective in highlighting the user experience issues along with users’ expectations from my website using on-site surveys. I was then able to make necessary changes to my website and product offering to better suit the customer's needs and increase conversions.

What do you dislike about Qualaroo?

I wish the product trial offered more premium features for new users like me to properly understand everything that it can do.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

No

What other products like Qualaroo have you used or evaluated?

Surveymonkey

How Qualaroo is better/different from its competitors?

It delivers noticeable results in a short period of time.

Anurag P.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 16, 2021

An effective tool for marketers and businesses

We found that Qualaroo is really easy to deploy to run marketing campaigns to our target audience. Scheduling survey messages was another add-on that made it even easier to automate the process.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

It can be deployed in over 6+ channels, including websites, mobile apps, SaaS software, and more, which makes it easier to target customers spread across multiple platforms. It also has different targeting modes to target specific audiences before sending campaign messages.

What do you dislike about Qualaroo?

The branching and skip logic have been really helpful, but I wish the branching was a little more detailed.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

The Nudges are easy to create and edit but I would like to see more customization options.

What other products like Qualaroo have you used or evaluated?

Google Forms, UserTesting

How Qualaroo is better/different from its competitors?

Excellent results can be obtained with advanced targeting.

Anurag P.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 16, 2021

An effective tool for marketers and businesses

We found that Qualaroo is really easy to deploy to run marketing campaigns to our target audience. Scheduling survey messages was another add-on that made it even easier to automate the process

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about Qualaroo?

It can be deployed in over 6+ channels, including websites, mobile apps, SaaS software, and more, which makes it easier to target customers spread across multiple platforms. It also has different targeting modes to target specific audiences before sending campaign messages.

What do you dislike about Qualaroo?

The branching and skip logic have been really helpful, but I wish the branching was a little more detailed.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

Sunil V.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 16, 2021

Quick and very user-friendly

The fact that Qualaroo is so easy to use and understand is one of the reasons why I haven't switched to any other surveying tool. You only need to set up Qualaroo once and then you can create as many surveys as you like to target them to different domains, and it always comes through with great results.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

It collects real-time data from the users and analyzes using advanced reporting and analysis for more valuable insights. It also has tons of in-built templates which help in creating beautiful surveys and save a lot of time by not creating them from scratch.

What do you dislike about Qualaroo?

The overall UI and design are getting outdated and need to be updated soon.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

No

Rishi A.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

A feature-packed customer feedback tool

We needed a highly capable surveying tool for our new product. And with different targeting methods and survey delivery options, Qualaroo has been our top choice.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

The nudges allow us to keep the pop-up surveys subtle and rapidly cloning existing nudges makes the process even more seamless. The IBM Watson sentiment analysis takes it even further and makes the analysis of open-ended responses much simpler.

What do you dislike about Qualaroo?

There is no option of cloning desktop nudges to mobile nudges. Also, you need to pay extra for it to work on your smartphone, which makes the overall plan a bit more expensive.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

Ability to clone desktop nudges for mobile users.

What other products like Qualaroo have you used or evaluated?

Qualtrics

How Qualaroo is better/different from its competitors?

It’s a more feature-rich solution and offers better functionality.

Dorothy B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

A quick and reliable way of surveying.

Qualaroo surveys take almost no time when it comes to customizing and branding them and I can instantly roll them out without any complications through micro surveys.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

The user interface is great and easy to interact with. The different targeting modes also make it easy to collect feedback from specific and relevant sources. Overall, a great surveying experience.

What do you dislike about Qualaroo?

The dashboard needs to give the users a bit more control and I could use a little more functionality from it.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

A more comprehensive reporting structure.

Sugandh S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 28, 2021

The only survey tool that I need.

I love the fact that Qualaroo is such a diverse and highly intuitive tool and can easily keep up with my organization’s customer feedback requirements. It is the only survey tool that I have deployed so far and I have never had any problems with it.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

It has tons of pre-built templates which help in keeping the feedback relevant and also save me a lot of time in setting up the surveys. I was also quite pleased with the branching logic as it assisted me with behavioral targeting.

What do you dislike about Qualaroo?

The pricing is a little on the expensive side and there are no short-term plans available.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

No

How Qualaroo is better/different from its competitors?

I find it much easier to use

Dwayne

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 23, 2021

Worked great to help analyze the reasons behind the high bounce rate

My team used a bunch of other feedback gathering tools before, but nothing seemed to work at last. We gave this tool a shot because of its wide range of survey templates, and we’re glad we did. We had a high bounce rate problem on some of our website pages, so my team used the Exit-intent survey to ask people why they were leaving. I am personally impressed by how easy it became for us to identify actionable insights from the feedback the tool gathered.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What features is Qualaroo currently missing?

Drag and drop feature would be nice.

What other products like Qualaroo have you used or evaluated?

SurveyMonkey and Survicate

How Qualaroo is better/different from its competitors?

The advanced targeting works excellent.

Ashish G.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 23, 2021

A fantastic tool to know what customers wish

It’s a good customer feedback tool that helps address customers just when they decide to leave the site. And the best part of this tool is that it helps in interacting with the live visitors.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

I went for this tool for the various ready-made templates that eased survey creation for us. I can now get customer insights in real-time. Advanced targeting options are helpful in deploying the survey to ask questions depending on where our customers were, how often they visited, when they visited our website and more.

What do you dislike about Qualaroo?

I feel that the reporting dashboard could be upgraded for enhanced visibility and better customer insights.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

Follow up questions

What other products like Qualaroo have you used or evaluated?

Typeform

How Qualaroo is better/different from its competitors?

The ease of use of Qualaroo

Saumya S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 04, 2021

User-friendly and feature-rich

Qualaroo is a great tool to collect customer feedback and the popup questions with advanced targeting helped us address specific audiences in real-time.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

The smart, easy to use interface stood out. The popup surveys gave actionable customer inputs in real-time. Sometimes, the lengthy feedbacks from customers are difficult to comprehend. Thankfully, qualaroo’s sentiment analysis feature can process such survey responses and extract clear intent out of it for us.

What do you dislike about Qualaroo?

I just feel that if the branching logic is upgraded, we can get better survey results.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Not Sure

What features is Qualaroo currently missing?

Ability to gamify online surveys

What other products like Qualaroo have you used or evaluated?

Survey Monkey

How Qualaroo is better/different from its competitors?

The tool’s sentiment analysis works far better than others to address customer feelings and emotions.

Sreejith A.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 21, 2020

The best tool for conducting targeted surveys

Qualaroo has helped us conduct survey & collect feedback in a very precise manner. Their customization and targeting options are top notch. By far the best tool for collecting feedback.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

Targeting Features, Templates, & Ease to deploy.

What do you dislike about Qualaroo?

We are yet to face any issues with the tool.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

It's loaded with features

Pranoy P.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 18, 2020

One of the best survey tools

A highly customizable tool with tons of integrations and targeting options to collect feedback from various channels.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

Qualaroo is very light weight when compared to other customer feedback tools. Easy to setup & deploy.

What do you dislike about Qualaroo?

Advanced features are a bit tricky to use. But their customer support team is always ready to help.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

None.

How Qualaroo is better/different from its competitors?

It's very user friendly compared to other products. Reports are very detailed and IBM Watson for sentimental analysis is a plus point.

Sugandh S.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Oct 23, 2020

Understanding Consumer behaviors & demands to boost conversions

We use Qualaroo to gather feedback from our clients and analyze them for insights that improve our customer service, and subsequently improve our ROI. Qualaroo is an advanced tool that everyone at the company can access. The sales team can easily access data to assess patterns in customer behavior. On a daily basis, we deploy Qualaroo questionnaires that reach thousands of visitors.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Qualaroo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Qualaroo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qualaroo?

Sentiment Analysis Feature helped us a lot to gain customer insights to improve our service and ROI.

What do you dislike about Qualaroo?

As of now, we didn't come across any cons or negatives for the tool.

Do you think Qualaroo delivers value for the money spent?

Yes

Are you satisfied with Qualaroo features?

Yes

Did implimentation of Qualaroo was easy?

Yes

What features is Qualaroo currently missing?

Everything we need is available in Qualaroo. It depends on the requirements of the company.

What other products like Qualaroo have you used or evaluated?

We have used Survicate and Getfeedback previously but Qualaroo was easy to set up and well suited our requirements.

How Qualaroo is better/different from its competitors?

Sentiment Analysis is one of the best features of Qualaroo which makes it better than its competitors. They recently have revised their pricing plans and now they are offering a ZERO cost version as well.

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Qualaroo FAQs

How much does Qualaroo cost?

The starting price of Qualaroo is $ 80/Single User. It has different pricing plans:

  1. Essentials : $ 80/Single User
  2. Premium : $ 160/3 Users

The details of Qualaroo’s free trial have not been shared by the vendor.

What apps do Qualaroo integrate with?

Qualaroo integrates with various apps:

  • GMail
  • Slack
  • Hubspot
  • Mailchimp
  • Google Analytics
  • Terelium
  • Marketo
  • Adobe Analytics
  • Salesforce
  • Intercom
  • Tableau
  • Webhooks
  • Kissmetrics
  • Fullstory
  • Google Tag Manager
  • Google Optimize
  • Optimizely

What are the top 5 features for Qualaroo?

The top 5 features for Qualaroo are:

  • Survey Management
  • 360 Degree Feedback
  • Feedback Management
  • Surveys & Feedback
  • Dashboard
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