
Qualaroo Reviews
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Overall Qualaroo Reviews
Here's an unbiased review of Qualaroo. Discover how Qualaroo users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
Qualaroo Pros and Cons Based on Customer Reviews
"Branching and skip logic, multi-language support."
"Comes with an automatic NPS calculator. It makes tracking our NPS a breeze."
"The pop-up surveys are really easy to create and deploy on our website and mobile app. We set up an NPS survey within minutes, which was pleasantly surprising."
"Pricing is an issue, and I hope they can come up with new plans for different businesses and startups."
"More diverse pricing to suit different businesses."
"The pricing options are limited. I feel I would like more flexible plans."
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Hear directly from customers who have used Qualaroo. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
manish p.
Software Engineer
Used the software for : Less than 6 months (Weekly)
Company Size :51-200 employees
Verified Reviewer
Review Source: Organic
Although the price is a concern, we had a fantastic experience with the tool. We used in-product surveys in our prototype to collect stakeholders' feedback on the design and prepare it for launch. The analytics dashboard was straightforward to understand and clutter-free.
Qualaroo IOS App Experience
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
Branching and skip logic, multi-language support.
What do you dislike about Qualaroo?
Pricing is an issue, and I hope they can come up with new plans for different businesses and startups.
What features is Qualaroo currently missing?
the employee survey is missing
What other products like Qualaroo have you used or evaluated?
I try Surveymonkey for survey creation
How Qualaroo is better/different from its competitors?
Qualaroo customer support and help articles help me to run a survey in very less time
Dhritraj J.
Marketing Associate
Used the software for : 6-12 months (Weekly)
Company Size :501-1000 employees
Verified Reviewer
Review Source: Organic
We used their NPS survey templates to gauge our customer loyalty and then leveraged sentiment analysis to collect qualitative data and quantitative insights. I appreciate that it allows us to share the reports on different channels in Slack.
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
Comes with an automatic NPS calculator. It makes tracking our NPS a breeze.
What do you dislike about Qualaroo?
More diverse pricing to suit different businesses.
What features is Qualaroo currently missing?
Add more template
What other products like Qualaroo have you used or evaluated?
Surveysparrow
How Qualaroo is better/different from its competitors?
Qualaroo Customer Support is really helpful for my team
Alex B.
Product Specialist
Used the software for : Free trial (Weekly)
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
We used the customizable templates to create an NPS survey, which started collecting feedback within an hour of our purchasing the tool. The targeting options were also beneficial and made it easy for our team.
Qualaroo Mobile App Experience
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
The pop-up surveys are really easy to create and deploy on our website and mobile app. We set up an NPS survey within minutes, which was pleasantly surprising.
What do you dislike about Qualaroo?
The pricing options are limited. I feel I would like more flexible plans.
What features is Qualaroo currently missing?
Email surveys
What other products like Qualaroo have you used or evaluated?
Surveymonkey
How Qualaroo is better/different from its competitors?
qualaroo is better for sentiment analysis
Vaibhav
Executive
Used the software for : 6-12 months (Daily)
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I appreciate how simple it is to create small pop-up surveys and add them to the prototypes to collect contextual feedback on the design. It was easy to collaborate with team members and understand what the stakeholders wanted by using these surveys to collect their feedback.
Qualaroo Mobile App Experience
What do you like best about Qualaroo?
Templates, easy-to-create surveys, and the feedback analysis feature
What do you dislike about Qualaroo?
I would appreciate a drag-and-drop editor.
What features is Qualaroo currently missing?
No
What other products like Qualaroo have you used or evaluated?
Surveymonkey
How Qualaroo is better/different from its competitors?
Qualaroo have many features like sentiment analysis, white labeling
neha
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Although we would have been happier if there were industry-specific survey templates, my team loved the templates. However, the advanced targeting was the highlight of our experience. It was easy to segregate our audience and zero in on specific demographics.
Qualaroo Mobile App Experience
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
I haven’t come across a tool, except for Qualaroo, that offers such amazing advanced targeting options for this price.
What do you dislike about Qualaroo?
The UI of the dashboard is a little meh… it could use some zazz.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
No
Naman
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Since it was our first time designing surveys, we had little idea of where to start. The templates were beneficial for this. We also found the right questions to ask in the surveys from the question library.
Qualaroo IOS App Experience
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
Qualaroo offers a wide range of survey templates.
What do you dislike about Qualaroo?
None that weve come across yet.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
No
sara
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
We needed a tool that not only collects and analyzes feedback but also supports collaboration with our CRM and marketing tools. Qualaroo's impressive integration gave us just that. Features like survey templates, multiple survey types, and advanced targeting were some of the most useful features.
Qualaroo Mobile App Experience
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
Its easy to set up and pop-up surveys.
What do you dislike about Qualaroo?
There should be more pricing options.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
I don't think there is anything mising
ANUSHKA
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
We wanted to gather contextual feedback from our customers to identify areas for improvement, and that's exactly what we achieved with Qualaroo. We used branching logic and screeners to ensure that only specific customers could take the survey and provide precise feedback.
Qualaroo Mobile App Experience
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
It was easy to tag responses and come back to them, and assign them tickets that helped us analyze the feedback and take action on it. The integrations also helped with transporting data into other tools.
What do you dislike about Qualaroo?
Nothing at the moment.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
we didn't find any features missing as per our use
Mark F.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Qualaroo’s pop-up surveys are easy to deploy on our website and mobile app, and we even used them in prototypes. It really is a whole package, offering advanced targeting, response tagging, and a great dashboard.
Qualaroo Mobile App Experience
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
It has some cool features like helping create surveys in many languages, coming with a huge question library and templates, and offering advanced targeting and reporting.
What do you dislike about Qualaroo?
I haven’t come across any cons as of now.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
Survey templates could have been better
ashu
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Its pop-up surveys are great for adding to my mobile app and website to collect responses from customers without disturbing their experience. Additionally, not many tools have advanced targeting, so it's cool that Qualaroo has it.
Qualaroo Mobile App Experience
What do you like best about Qualaroo?
Its integrations with tools like HubSpot, Zapier, Mailchimp, and more.
What do you dislike about Qualaroo?
The dashboard is a bit bland.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
No, All is fine.
Gajendra S.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Apart from the pre-designed templates, we appreciate the targeting, response tagging, and the branching and skip logic for our surveys. It makes it easy to analyze the responses and refer to specific ones using the response tagging. With its easy setup, we were able to launch a survey and collect feedback within the first hour.
Qualaroo Mobile App Experience
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
Its pop-up surveys are great for collecting in-context feedback without disrupting the customer experience.
What do you dislike about Qualaroo?
I would like to see more price plan options since it can be expensive for small businesses.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
Nope
Nick F.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
We got Qualaroo to improve and optimize our website by learning about the behaviors of our visitors. It does an excellent job for us, and we have been able to gather valuable feedback for our website.
Qualaroo Mobile App Experience
What do you like best about Qualaroo?
It is one of the best tools we have used for customer feedback, and its sentiment analysis feature is just great. It was very easy to deploy, and the reporting dashboard is easy to use.
What do you dislike about Qualaroo?
It lacks customization options, and the templates could have been better.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
None
Shashank C.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
We found that collecting feedback and conducting market research is effortless with Qualaroo, and the number of deployment options makes it even easier. We were also amazed to see how Qualaroo does not impact the performance of the webpage, unlike most other survey tools and their web extensions.
Qualaroo IOS App Experience
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
The range of customization is incredible, and you can completely transform your surveys and give them a personalized look for your own brand or the organization you work with, creating a lasting impression.
What do you dislike about Qualaroo?
We wish there were more affordable short-term pricing plans available because, for a small business like ours, it can get a little expensive.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
The reporting system and the dashboard work great, but I wish it would offer a bit more functionality out of it.
What other products like Qualaroo have you used or evaluated?
Zoho Survey, Typeform
How Qualaroo is better/different from its competitors?
Customer support is very good
Thanks For Reviewing Qualaroo
Divyam
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I own a small online business and have implemented Qualaroo to address low website traffic and a high bounce rate. By deploying Qualaroo on my website, I was able to interact with every customer and understand their perception of my business.
Qualaroo Mobile App Experience
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
Qualaroo was effective in highlighting the user experience issues, along with users’ expectations from my website, using on-site surveys. I was then able to make the necessary changes to my website and product offering to better suit the customers needs and increase conversions.
What do you dislike about Qualaroo?
I wish the product trial offered more premium features for new users like me to properly understand everything it can do.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
No
What other products like Qualaroo have you used or evaluated?
Surveymonkey
How Qualaroo is better/different from its competitors?
It delivers noticeable results in a short period of time.
Anurag P.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
We found that Qualaroo is very easy to deploy for running marketing campaigns to our target audience. Scheduling survey messages was another feature that made it even easier to automate the process.
Qualaroo Mobile App Experience
What do you like best about Qualaroo?
It can be deployed in over six channels, including websites, mobile apps, SaaS software, and more, which makes it easier to target customers spread across multiple platforms. It also has different targeting modes to reach specific audiences before sending campaign messages.
What do you dislike about Qualaroo?
The branching and skip logic have been really helpful, but I wish the branching were a little more detailed.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
The Nudges are easy to create and edit but I would like to see more customization options.
What other products like Qualaroo have you used or evaluated?
Google Forms, UserTesting
How Qualaroo is better/different from its competitors?
Excellent results can be obtained with advanced targeting.
Anurag P.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
We found that Qualaroo is really easy to deploy for running marketing campaigns to our target audience. Scheduling survey messages was another feature that made it even easier to automate the process.
What do you like best about Qualaroo?
It can be deployed in over 6 channels, including websites, mobile apps, SaaS software, and more, which makes it easier to target customers spread across multiple platforms. It also has different targeting modes to target specific audiences before sending campaign messages.
What do you dislike about Qualaroo?
The branching and skip logic have been really helpful, but I wish the branching were a little more detailed.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
Sunil V.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
The fact that Qualaroo is so easy to use and understand is one of the reasons I haven't switched to any other surveying tool. You only need to set up Qualaroo once, and then you can create as many surveys as you like to target different domains, and it always delivers great results.
Qualaroo Mobile App Experience
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
It collects real-time data from the users and analyzes it using advanced reporting and analysis for more valuable insights. It also has tons of in-built templates which help in creating beautiful surveys and save a lot of time by not having to create them from scratch.
What do you dislike about Qualaroo?
The overall UI and design are outdated and need to be updated soon.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
No
Rishi A.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
We needed a highly capable surveying tool for our new product, and with different targeting methods and survey delivery options, Qualaroo has been our top choice.
Qualaroo Mobile App Experience
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
The nudges allow us to keep the pop-up surveys subtle, and rapidly cloning existing nudges makes the process even more seamless. The IBM Watson sentiment analysis takes it even further, making the analysis of open-ended responses much simpler.
What do you dislike about Qualaroo?
There is no option to clone desktop nudges to mobile nudges. Also, you need to pay extra for it to work on your smartphone, which makes the overall plan a bit more expensive.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
Ability to clone desktop nudges for mobile users.
What other products like Qualaroo have you used or evaluated?
Qualtrics
How Qualaroo is better/different from its competitors?
It’s a more feature-rich solution and offers better functionality.
Dorothy B.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Qualaroo surveys take almost no time to customize and brand, and I can instantly roll them out without any complications through micro surveys.
Qualaroo Mobile App Experience
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
The user interface is great and easy to interact with. The different targeting modes also make it easy to collect feedback from specific, relevant sources. Overall, a great surveying experience.
What do you dislike about Qualaroo?
The dashboard needs to give the users a bit more control, and I could use a little more functionality from it.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
A more comprehensive reporting structure.
Sugandh S.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I love that Qualaroo is a diverse and highly intuitive tool that easily meets my organization’s customer feedback requirements. It is the only survey tool I have deployed so far, and I have never had any problems with it.
Qualaroo Mobile App Experience
Qualaroo After Sales Service Rating
What do you like best about Qualaroo?
It has tons of pre-built templates, which help in keeping the feedback relevant and also save me a lot of time in setting up the surveys. I was also quite pleased with the branching logic, as it assisted me with behavioral targeting.
What do you dislike about Qualaroo?
The pricing is a little on the expensive side, and there are no short-term plans available.
Do you think Qualaroo delivers value for the money spent?
Yes
Are you satisfied with Qualaroo features?
Yes
Did implimentation of Qualaroo was easy?
Yes
What features is Qualaroo currently missing?
No
How Qualaroo is better/different from its competitors?
I find it much easier to use