What is Qualtrics?

With the help of Qualtrics, you can easily optimize your customer metrics, identify at-risk and vulnerable customers and take remedial actions instantly. The constructive net promoter score software monitors the product improvement and measures the customer feedback. 

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Key Features of Qualtrics

Here are the powerful features that make Qualtrics stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Churn Management
  • Close The Loop
  • Communication Management
  • Community Management
  • Custom Survey URLs
  • Customize On-Brand
  • Data Analysis Tools
  • Data Import & Export
  • Email Marketing / SMS Marketing
  • Embeddable Survey
  • Feedback Collection
  • Mobile Survey
  • Multi Channel Management
  • Multi Languages
  • NPS Trends
  • Offline Response Collection
  • Project Management
  • Promote Customer Advocacy
  • Question Branching
  • Question Library
  • Real Time NPS Tracking
  • Segments
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  • Billing & Invoicing
  • Built-in Accounting
  • Capacity Monitoring
  • Contact Management
  • Conversion Tracking
  • Customer Targeting
  • Email Marketing
  • Employee Management
  • Food Costing
  • Keyword Filtering
  • Marketing Automation
  • Response Management
  • Review Monitoring
  • 360 Degree Feedback
  • A/B Testing
  • Action Management
  • Ad hoc Analysis
  • Ad Hoc Reports
  • Alerts/Notifications
  • Analytics
  • Archiving
  • Article Author Database
  • Asset Management
  • Audience Segmentation
  • Audience Targeting
  • Auto-Update Media Lists
  • Automated Publishing
  • Automated Response
  • Benchmarking
  • Brand Management
  • Brand Tracking
  • Budgeting & Forecasting
  • Business Insights
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Change Management
  • Channel Analysis
  • Clippings Management
  • Collaboration
  • Communication Management
  • Communications Calendar
  • Competing Product Analysis
  • Competitive Analysis
  • Competitor Analysis
  • Complaint Monitoring
  • Compliance Management
  • Configurable Alerts
  • Consolidation / Roll-Up
  • Contact Management
  • Content Discovery
  • Content Management
  • Content Syndication
  • Conversion Tracking
  • CRM
  • Customer Engagement
  • Customer Experience Management
  • Customer Feedback
  • Customer Review Platform
  • Customer Segmentation
  • Customer Support
  • Dashboard
  • Data Extraction
  • Data Security
  • Data Visualization
  • Detailed Analytics
  • Digital Asset Management
  • Direct Mail Management
  • Distributed Call Recording
  • Email Distribution
  • Email Marketing
  • Event Management
  • Event Triggered Recording
  • Feedback Collection
  • Feedback management
  • Fulfillment Distribution
  • Gamification
  • Impact Scoring
  • Influencer Tracking
  • Investigation Management
  • Issue Tracking
  • IVR / Voice Recognition
  • Key Performance Indicators
  • Keyword Research Tools
  • Keyword Tracking
  • Knowledge Management
  • Lead Engagement
  • Localization
  • Machine Learning
  • Mapping
  • Market Analysis
  • Messaging
  • Multi-Channel Collection
  • Multi-Channel Publishing
  • Multi-Channel Social Integration
  • Multi-Store Management
  • Multi-User Collaboration
  • Negative Feedback Management
  • On-Site Feedback Form
  • Online Reputation Management
  • Opinion Monitoring
  • Performance Metrics
  • Post Scheduling
  • Pre-Approved Content Library
  • Predictive Analytics
  • Press Monitoring
  • Press Release Builder
  • Price List Management
  • Price Optimization Automation
  • Pricing Analytics
  • Profitability Analysis
  • Publish Scheduling
  • Qualitative Analysis
  • Quantitative Analysis
  • Rank Tracking
  • Real Time NPS Tracking
  • Real-time Chat
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Restaurant Inventory Management
  • Restaurant Management
  • Restaurant Marketing
  • Restaurant Reservations
  • Review Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Scorecarding
  • Sentiment Analysis
  • SEO Management
  • Social Listening
  • Social Media Integration
  • Social media management
  • Social Media Marketing
  • Social Media Metrics
  • Social Media Monitoring
  • Social Media Tagging
  • Social Sharing
  • Strategic Planning
  • Survey Management
  • Team Collaboration
  • Text Analysis
  • Text Mining
  • Ticket Management
  • Trend Analysis
  • Trend Tracking
  • Video Content
  • Website Monitoring
  • White Label
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  • 360 Degree Feedback
  • A/B Testing
  • Abandoned Cart Saver
  • Account Alerts
  • Account Management
  • Action Management
  • Admissions Management
  • Artificial Intelligence
  • Attribution Modeling
  • Audience Segmentation
  • Audience Targeting
  • Audit Trail
  • Automated Testing
  • Behavioral Mapping
  • Behavioral Targeting
  • Branch workflows based on dynamic if-then analysis
  • Call Reporting
  • Campaign Management
  • Campaign Segmentation
  • Campaigns
  • Churn Management
  • Collaboration
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Contact Management
  • Content analytics
  • Content creation
  • Content Management
  • Content Syndication
  • Contextual Targeting
  • Conversion Tracking
  • CRM Integration
  • Customer Engagement
  • Customer Experience
  • Customer Feedback
  • Customer Profiles
  • Customer Segmentation
  • Dashboard
  • Data Import / Export
  • Data Integration
  • Data Matching
  • Detailed Transaction Logs
  • Digital Experience Monitoring
  • Document Management
  • Dynamic Maps
  • Element Analytics
  • Email Distribution
  • Embeddable Maps
  • Experience Management
  • Feedback Collection
  • Feedback Management
  • Flow Versioning
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Gamification
  • GDPR Compliance
  • Graphical Data Presentation
  • Health Score
  • Healthcare Analytics
  • Historical Reporting
  • In-App Training
  • Integrations
  • Interactive Content
  • IVR
  • Keyword Tracking
  • Knowledge Management
  • Language Detection
  • Launch Management
  • Lead Management
  • Live Chat
  • Low-code Platform
  • Multi Channel Messaging API
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multiple Site Management
  • Multivariate Testing
  • NLP for Conversational Engagement
  • On-Demand Communications
  • Onboarding
  • Pageview Tracking
  • Patient Engagement
  • Personalization
  • Predictive Analytics
  • Predictive Modeling
  • Presentation Management
  • Proposal Management
  • Prototyping
  • Real Time Reporting
  • Recommendation Engine
  • Referral Source Tracking
  • Regression Testing
  • Reporting and Analytics
  • Reporting and Dashboards
  • Reports
  • Role Based Access Control
  • Screen Activity Recording
  • SDKs for Push & In-App messaging across browsers/OS
  • Security & Encryption
  • Segmentation
  • Sentiment Analysis
  • Site Search Tracking
  • Software Testing
  • Split Testing
  • Statistical Relevance Analysis
  • Status Page
  • Summarization
  • Survey Management
  • Surveys
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Territorial Mapping
  • Test Scheduling
  • Text Analysis
  • Time on Site Tracking
  • Topic Clustering
  • Trend Analysis
  • Triggered Real-Time Communications
  • Unmoderated Testing
  • Usability Testing
  • Usage Tracking / Analytics
  • User Interaction Tracking
  • User Journeys
  • User Onboarding
  • User Research
  • Video Content
  • Visual Flow Builder for Customer Journey Orchestration
  • VoIP Monitoring
  • Website Analytics
  • Website Personalization
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  • 360 Degree Feedback
  • Action Item Tracking
  • Action Management
  • Aggregate Reports
  • Analytics
  • Appointment Scheduling
  • Billing & Invoicing
  • Career Management
  • Client Management
  • Comparative Reports
  • Complaint Monitoring
  • Customer Segmentation
  • Customizable Questions
  • Dashboard
  • Feedback Collection
  • Feedback Management
  • Goal Management
  • Group Summary Report
  • Individual Reports
  • Learning Management Systems (LMS)
  • Mentor Matching
  • Mobile Learning
  • Multi-Channel Collection
  • NPS
  • Performance Management
  • Program Management
  • Progress Tracking
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Sentiment Analysis
  • Succession Planning
  • Supports External Reviewers
  • Survey Management
  • Talent Management
  • Text Analysis
  • Training
  • Trend Analysis
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  • Action Management
  • Analytics
  • Attribution Modeling
  • Audience Segmentation
  • Behavioral Analytics
  • Channel Attribution
  • Churn Management
  • Collaboration
  • Communication Management
  • Conversion Tracking
  • Cross-Channel Attribution
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Customer Profiles
  • Customer Segmentation
  • Dashboard
  • Data Import / Export
  • Feedback Collection
  • Feedback Management
  • Health Score
  • Multi-Channel Collection
  • Multi-Touch Attribution
  • Performance Metrics
  • Predictive Analytics
  • ROI Tracking
  • Sentiment Analysis
  • Survey Management
  • Surveys & Feedback
  • Templates
  • Text Analysis
  • Trend Analysis
  • Usage Tracking / Analytics
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Qualtrics Specifications

Get a closer look at the technical specifications and system requirements for Qualtrics. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly
Accessibility :
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Language Support :
Chinese
English
French
German
Italian
Japanese
Portuguese
Spanish
Business :
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
Company Details :
Company Name : Qualtrics LLC
Headquarter : Seattle, Provo
Website : Visit Website
Full Address : 333 W River Park Dr., Provo, Utah
Qualtrics LLC logo
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Qualtrics Slideshare

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Alternatives of Qualtrics

Explore alternative software options that can fulfill similar requirements as Qualtrics. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Qualtrics FAQs

What are the top 5 features for Qualtrics?

The top 5 features for Qualtrics are:

  • Data Analysis Tools
  • Community Management
  • Feedback Collection
  • Custom Survey URLs
  • Real Time NPS Tracking

What type of customer support is available from Qualtrics?

The available support which Qualtrics provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training

Where is the headquarters/company of Qualtrics located?

The headquarters/company of Qualtrics is located at Seattle and Provo.

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